Second Talent

BACKGROUND

Please describe your company and position.

 I am the Technical Consultant of an information technology company 

Describe what your company does in a single sentence.

We provide custom saas development and website development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• Review Exchange 100% B6 We were expanding our operations into Southeast Asia and needed to hire a regional sales manager and two software engineers locally. We had no existing recruitment network in the region and needed a partner who could navigate the local talent market effectively. Turn on screen reader support To enable screen reader support, press Ctrl+Alt+Z To learn about keyboard shortcuts, press Ctrl+slash

SOLUTION

How did you find Second Talent?

Google

Why did you select Second Talent over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Second Talent handled end-to-end talent search across Malaysia and Singapore for three roles. They came in with solid market knowledge, local salary benchmarks, realistic candidate availability, and a clear picture of what we could actually expect in each market. From there they managed the full process: shortlisting, coordinating interviews, and supporting us through offer negotiations. What we got at the end wasn't just hires, it was also a clearer understanding of the APAC talent market that we didn't have going in.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All three roles were filled within ten weeks. The sales hire hit her first-quarter targets, and both engineers integrated into our product team without the usual ramp-up friction. The market insights they shared along the way also shaped how we're thinking about future hires in the region.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Really straightforward to work with. They set expectations clearly from day one, gave us regular progress updates, and were easy to reach whenever we needed to talk through something. The moment that stuck with me was mid-search when we adjusted the scope of one role, they came back with a revised shortlist within a few days, no pushback, no disruption to the timeline.

What was your primary form of communication with Second Talent?

Virtual Meeting

What did you find most impressive or unique about this company?

 Honestly, it was the people side of how they work. They took the time to understand what kind of team we were building, not just what the job description said. That translated into hires who were contributors from day one, not just candidates who checked the boxes. Honestly, it was the people side of how they work.

Are there any areas for improvement or something Second Talent could have done differently?

A more structured brief at kickoff would have helped us align on expectations a bit faster. That said, the team was quick to pick up on any gaps through conversation, so it didn't slow things down meaningfully.

BACKGROUND

Please describe your company and position.

I am the IT Manager of AI-driven e-commerce platform.

Describe what your company does in a single sentence.

We provides an AI-driven platform that streamlines multi-channel e-commerce management for bands and retailers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• We needed dependable remote engineers to support our workflows

SOLUTION

How did you find Second Talent?

Referral

Why did you select Second Talent over others?

• Close to my geographic location
• Good value for cost

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent handled the end-to-end process of sourcing, screening, and placing remote engineers who could immediately contribute to our product initiatives. Their team coordinated onboarding, aligned schedules with our workflow, and ensured smooth communication throughout. Key deliverables included a vetted engineering shortlist, successful role placements, and ongoing account support to keep collaboration running efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to fill our engineering gaps faster than our internal recruitment timeline, onboard talent within days instead of weeks, and maintain consistent delivery across sprints. The remote engineers matched through Second Talent contributed to closing backlog items more quickly and helped increase overall team velocity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was straightforward and dependable. Requests were acknowledged quickly, updates were timely, and any adjustments we needed were handled without friction. They consistently delivered on expectations, kept communication clear, and ensured we always had visibility into next steps.

What was your primary form of communication with Second Talent?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how consistently reliable they were, no overpromising, no surprises, just steady delivery and a clear understanding of what teams actually need to stay productive. Their blend of practical execution, responsive support, and genuinely thoughtful communication made the partnership feel unusually smooth compared to similar providers.

Are there any areas for improvement or something Second Talent could have done differently?

Overall the experience was smooth, a broader range of senior profiles could make the service even stronger.

BACKGROUND

Please describe your company and position.

I am the IT Manager of an AI solutions company.

Describe what your company does in a single sentence.

We connent global businesses with top-tier technology expertise to design, develop, and deploy impacful digital products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• IT Hiring

SOLUTION

How did you find Second Talent?

Online Search

Why did you select Second Talent over others?

• High ratings
• Pricing fit our budget

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Second Talent covered end-to-end recruitment fot IT Roles as well as EOR support. They handled everything from screening and shortlisting candidates to managing compliant employment setup, making the process fast and stress-free.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration led to quicker project execution due to faster team ramp up and reduced HR overhead. The EOR setup helped us ensure compliance across regions, giving us flexibility to scale our operations with confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the whole process really well. Everything was delivered on schedule, communication was smooth, and the team was always available when we needed support or clarification.

What was your primary form of communication with Second Talent?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

what we found most impressive is how they operate like an extension of our external HR team. They genuinely understand our business needs and ensure every hire fits both technically and culturally.

Are there any areas for improvement or something Second Talent could have done differently?

Nothing specific comes to mind. The team was reliable and met all expectations throughout the engagement.

BACKGROUND

Please describe your company and position.

I am the Digital PR strategits of  a digital marketing company.

Describe what your company does in a single sentence.

We help businesses grow through digital marketing, including SEO, content marketing, paid advertising, and email outreach.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• We needed to scale our SEA engineering team by four people across two markets, Singapore and Vietnam within a quarter. The roles were technically demanding and culturally specific, requiring engineers comfortable with both the technical complexity of payments infrastructure and the cross-cultural dynamics of a European-led company.

SOLUTION

How did you find Second Talent?

Referral

Why did you select Second Talent over others?

Good value for cost

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent ran simultaneous searches in Singapore and Vietnam, providing separate market intelligence for each location covering talent availability, compensation norms, and cultural considerations for working within a European company structure. The candidate profiles reflected both technical strength and the cross-cultural competency we had 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All four engineers are in place and have integrated well into both the technical and cultural fabric of the team. Cross-timezone collaboration with our European colleagues has been smoother than expected and two of the four hires have already taken on expanded responsibilities beyond their initial scope.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Highly organised for a multi-market engagement. Separate tracking per market with consolidated weekly summaries gave our leadership team the right level of visibility without information overload. The engagement felt well-designed from the start.

What was your primary form of communication with Second Talent?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The cultural dimension of their screening. We have hired in SEA before without this kind of support and the integration challenges were real. Second Talent's attention to this made a measurable difference to how quickly the new hires became effective team members.

Are there any areas for improvement or something Second Talent could have done differently?

Very little to add. The engagement was well-structured, and the quality of output was consistent throughout. More post-placement support in the first thirty days would be a welcome addition as they scale, but it didn't affect the outcome of this engagement.

BACKGROUND

Please describe your company and position.

 I am the CEO of an information technology company 

Describe what your company does in a single sentence.

We develop cutting-edge AI solutions that enhance operational efficiency, optimize workflows, and unlock data-driven insights for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• We wanted to hire a developer in Indonesia who we had already identified through our open source community. The challenge was purely on the compliance side, we had no entity in Indonesia and needed an EOR solution that could onboard someone we had already chosen, not run a fresh search.

SOLUTION

How did you find Second Talent?

Google Search

Why did you select Second Talent over others?

• High ratings
• Good value for cost
• comfortable with the unusual nature of the engagement

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent handled the full EOR setup for a single hire in Indonesia. Since we had already identified the candidate, the engagement was focused entirely on compliance, contract structuring, and payroll setup. They walked us through every step clearly, flagged potential issues with the employment contract terms we had initially proposed, and helped us restructure the agreement to be compliant with Indonesian labour law. The hire was onboarded without any issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The developer has been with us for several months under the EOR arrangement with no compliance issues. The contract structure Second Talent recommended has also proven useful as a template for subsequent hires in the region.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear and well-documented. Every step of the EOR process was explained before if happened, which reduced uncertainty considerably. For a first EOR engagement in a new market, that guidance was invaluable.

What was your primary form of communication with Second Talent?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility in working with a pre-identified candidate. It is a niche use case and they handled it without making us feel like we were outside their normal process.

Are there any areas for improvement or something Second Talent could have done differently?

Nothing significant. For a niche use case like ours, the engagement was handled professionally and cleanly throughout. A self-service documentation portal would be a useful addition down the line, but it's a minor convenience point, not a gap in service.

BACKGROUND

Please describe your company and position.

 I am the CTO of an information technology company 

Describe what your company does in a single sentence.

We develop and maintain SaaS products for business customers, focusing on product development, platform scalability, and continuous feature enhancement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• We needed additional engineering support for a product initiative involving AI-enabled workflows. Beyond technical skills, we wanted people who were already comfortable using modern AI tools to improve productivity and collaborate effectively during US business hours.

SOLUTION

How did you find Second Talent?

Clutch Site

Why did you select Second Talent over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent took time to understand our technical requirements, development process, and expectations around AI adoption. They introduced a shortlist of engineers with relevant experience and coordinated the onboarding process. The engineers joined existing sprint cycles, participated in code reviews, and worked closely with the team on feature delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engineers became productive quickly and started contributing within their first sprint. One thing we noticed early was their familiarity with AI-assisted workflows, whether for documentation, research, debugging, or accelerating development tasks. This reduced ramp-up time and helped the team maintain delivery velocity while keeping costs reasonable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was one of their strengths. Profiles were delivered quickly, feedback was addressed promptly and the team remained responsive throughout the engagement. It was easy to get support whenever needed.

What was your primary form of communication with Second Talent?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rather than simply finding technically capable people, they introduced AI-native professionals who were already comfortable working with modern tools and adapting to evolving workflows. That combination of technical ability, AI fluency, and alignment with US hours made a noticeable difference.

Are there any areas for improvement or something Second Talent could have done differently?

Nothing significant comes to mind. The overall experience was smooth and well managed

BACKGROUND

Please describe your company and position.

 I am the Technical Lead Manager of a medical company 

Describe what your company does in a single sentence.

We build digital health infrastructure for clinics and hospitals across the world, focusing on patient management and care coordination.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• We needed a senior fullstack engineer with experience in healthcare systems who understood data sensitivity, compliance requirements, and could work within the constraints of a regulated industry. Finding that profile locally was proving difficult and our product roadmap couldnt wait

SOLUTION

How did you find Second Talent?

LinkedIn

Why did you select Second Talent over others?

Good value for cost

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent ran a targeted search specifically for engineers with healthcare or regulated industry experience. They were upfront that this was a niche profile and give us realistic timelines from the start, which helped us plan internally. The shortlist they provided was small but precise, 3 candidates, all with relevant backgrounds. We hired one who has since become a core contributor to out patient management module. The whole process was handled professionally with no compliance issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engineer we hired has been istrumental in shipping our patient scheduling module on time. He brought both technical depth and an instinctive understanding of data handling in clinical environments, which shortened our compliance review cycle significantly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thorough and well paced. They managed expectations carefully throughout and never oversold what they could deliver. When the search took slightly longer than initially estimated due to the niche profile, they communicated proactively rather than going quiet

What was your primary form of communication with Second Talent?

Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to be honest about the difficulty of the search rather than overpromising is impressive. That kind of transparency builds trust quickly

Are there any areas for improvement or something Second Talent could have done differently?

More regular mid search market updates would be helpful for niche roles where candidate availability is limited. Knowing whats happening in the pipeline in real time reduces internal anxiety

BACKGROUND

Please describe your company and position.

I am a consultant at a software development company.

Describe what your company does in a single sentence.

We're a trusted mobile app, website, and software development company in the USA, building scalable and feature-rich projects. With the help of our development solutions, many businesses have grown consistently. Our team of designers and developers conceptualize and build refined & feature-rich projects through their expertise. In the last 8+ years, we have worked with businesses from across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• We needed to build out a small internal IT team in Malaysia to manage and improve our internal tools and ERP integrations. Finding the right people locally through traditional channels was slow and yielded inconsistent results.

SOLUTION

How did you find Second Talent?

Online Search

Why did you select Second Talent over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent handled the full search for two roles, a systems integrations developer and an IT support lead. They navigated the local market well and were upfront about candidate availability at the salary ranges we had in mind, which helped us recalibrate expectations early and avoid wasted time. Both roles were filled with candidates who had direct experience in enterprise environments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both hires are in place and have stabilised our internal IT operations. The integrations developer has already resolved a backlog of ERP issues that had been sitting unaddressed for months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Methodical and dependable. They worked to our timelines, flagged risks early, and kept documentation clean, important for a company where audit trails matter.

What was your primary form of communication with Second Talent?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their patience with our internal processes. Enterprise procurement isn't fast, and they never made us feel like we were being difficult. They just adapted and kept things moving.

Are there any areas for improvement or something Second Talent could have done differently?

More proactive communication during the approvals stage would've helped. We sometimes had to reach out to confirm they were still engaged during quieter periods.

BACKGROUND

Please describe your company and position.

 I am the IT Manager of a trading and cryptocurrency company.

Describe what your company does in a single sentence.

We are a trading and cryptocurrency company providing digital asset solutions, market insights, and innovative platforms that support secure and efficient trading experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• We were looking to expand our engineering team with quantitative developers and backend engineers who had experience in high-frequency trading or crypto exchanges Finding this caliber of talent through general job boards was proving ineffective

SOLUTION

How did you find Second Talent?

Clutch Site

Why did you select Second Talent over others?

Good value for cost

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent ran a focused search for two quantitative developer roles and one backend engineer position. They mapped the market, identified target candidates from relevant companies, and reached out through their network. Deliverables included curated candidate shortlists with detailed profiles, salary range benchmarking, and interview coordination support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully hired 2 of the 3 roles within 8 weeks. The third search is still ongoing but strong candidates are in the pipeline. The quality of candidates presented was notably higher than what we had received from other recruiters.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and organized. They set clear expectations from the start and kept us updated regularly. When we gave feedback on candidate fit, they adjusted quickly and came back with better-matched profiles. The team was easy to work with and felt like a true extension of our hiring team.

What was your primary form of communication with Second Talent?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their niche focus on crypto, Web3, and fintech talent is a significant differentiator. Most recruiters we have worked with don't understand the space at all, but Second Talent does. They could have intelligent conversations about the technical requirements and industry context, which made the whole process much smoother

Are there any areas for improvement or something Second Talent could have done differently?

For very senior or highly specialized roles, the candidate pool can be limited, but that is a market reality. It would be helpful to receive more detailed feedback on why certain candidates were not shortlisted to help us refine our criteria earlier in the process

BACKGROUND

Please describe your company and position.

I am the CEO of a graphic design company.

Describe what your company does in a single sentence.

We create end-to-end graphic design services, from concept to execution, helping businesses build strong and consistent brand visuals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Second Talent to accomplish?

• we need additional support to keep work on track, ideally with talent who could quickly understand the setup

SOLUTION

How did you find Second Talent?

Referral

Why did you select Second Talent over others?

Pricing fit our budget

How many teammates from Second Talent were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Second Talent took time to understand the role requirements and how the team operates day to day. They shared a shortlist of relevant profiles, arranged introductions, and helped align expectations before onboarding. The process felt organized without being overly complicated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to get started quickly and contributions came in earlier than expected. The workflow stayed stable, and overall progress was maintained without disruption. It also felt like a cost effective setup.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was consistent and responsive. They followed up when needed and handled requests quickly, which made coordination straightforward

What was your primary form of communication with Second Talent?

Virtual Meeting

What did you find most impressive or unique about this company?

The talent quality and how well everything was aligned from the beginning. It felt like they focused on getting the right fit rather than just moving quickly.

Are there any areas for improvement or something Second Talent could have done differently?

Nothing major. A bit more structured check-ins could make the experience even better, but overall it ran smoothly.