Searchbloom

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Wasatch Crest Treatment Services

Describe what your company does in a single sentence.

Wasatch Crest is a drug and alcohol addiction treatment program offering the full continuum of care through respect, dignity and compassion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Searchbloom to accomplish?

• Admissions via digital channels
• Clearer digital attribution
• Conversions

SOLUTION

How did you find Searchbloom?

Other

Why did you select Searchbloom over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Searchbloom to initially raise the number of quality leads and admissions we were receiving through PPC and Google Ads. Our primary key deliverables were new, high-performing campaigns. However, Searchbloom noticed that in order for them to identify proper lead quality, certain integrations and tracking would be required in our CRM, adding additional layers of attribution and tracking to the key deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Admissions from digital Conversions Budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Searchbloom's project management is top-notch. Virtually all items are delivered on time and rarely, if anything, has ever fallen through the cracks. Our primary analyst at Searchbloom, Matt Hickman, responds to our needs and overdelivers, working on and not letting go of things like attribution which has historically been a very tough nut to crack.

There are a few items that have taken longer than expected, but those are usually lower-value items, while the foundational pieces to our campaigns are always optimized and serving as they need to.

What was your primary form of communication with Searchbloom?

• Virtual Meeting
• Email
• App

What did you find most impressive or unique about this company?

The results are surprising, frankly. We watched our number of digital admissions year-over-year begin to triple. The communication and knowledge of PPC that Matt has brought to the table is impressive, as well as how personable Searchbloom as a company can be. Instead of feeling like we are just a client of theirs, they truly feel like they are partners in our business.

Are there any areas for improvement or something Searchbloom could have done differently?

The amount of time that some development work has taken has been a bit long in some cases, but we're not privy to everything that went into it. There's also been a couple of calls where some action items have remained on Searchbloom's end but as I mentioned previously, they were mostly low-priority items.

BACKGROUND

Please describe your company and position.

I am the General Manager of Closer Outdoors

Describe what your company does in a single sentence.

Sells hunting clothing that has a technology woven into the fabric that dissipates the human body's electric energy that animals pick up on.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Searchbloom to accomplish?

• Marketing
• Website design and maintance

SOLUTION

How did you find Searchbloom?

Online Search

Why did you select Searchbloom over others?

Company values aligned

What was the size of Searchbloom’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Search Bloom took over managing our website and made it function as well as possible while they built us a new one. They worked on developing a successful SEO and PPC base for our products and continue to manage it. They also helped us get our Facebook advertising off the ground.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased sales
• Website that is easy to use and gets our message out correctly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our team has been easy to communicate with during all aspects of our different projects. They are always up front on realistic time lines for projects and very transparent if a delay occurs.

What was your primary form of communication with Searchbloom?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They all have an excitement about helping you succeed. They are good at taking an idea of ours and developing it into something that can work in their platforms.

Are there any areas for improvement or something Searchbloom could have done differently?

We have seen several people leave over the course of our time with them.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO and contract administrator for River Fly-In Condominiums LLC. We’re a condominium development company in central Florida.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We hired Searchbloom for their SEO services.

SOLUTION

What was the scope of their involvement?

Searchbloom helps us drive traffic to our website to attract interested buyers in our new development areas. For keyword research, they’ve given us a preliminary presentation that highlights keywords that are relevant to our goals. Apart from that, they’ve provided us with another list of keywords and search terms that have been built off of the preliminary list. 

Our relationship has evolved a little bit in the past — they not only provide us now with SEO services, but they also use their expertise to develop our website further. We consult them on how we can make the site more user-friendly and accessible. 

In terms of technology, they’re using a number of in-house tools along with publicly available tools, such as Google Analytics and Tag Manager.  

What is the team composition?

We’ve worked with 4–5 people, including Cody (CEO & Founder), Alec (Partner & Team Lead), and Jonathan (Senior Director of Operations). 

How did you come to work with Searchbloom?

I had a contact in Searchbloom, so I reached out and let him know about the project. I gave them our website and had an introductory meeting with Cody. He’d put together a presentation for me, which was extremely informative. It was already beneficial to us even though we hadn’t engaged them fully yet. They had so much good information in that presentation that it convinced us to work with them.

How much have you invested with them?

We’ve spent around $15,000. 

What is the status of this engagement?

We started working together in October 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It’s taken us a while to set up metric tracking on Google Analytics, but we’re going over that soon. For some of the important search terms we’re targeting, we’re now on the first page of Google search results, up from being on the third or fourth page. In other words, we’ve had some highly positive results in terms of moving up the search engine rankings with those search terms. On top of that, our traffic is trending upwards. 

How did Searchbloom perform from a project management standpoint?

Searchbloom’s communication is fantastic. We have biweekly meetings, and I get updates every week or multiple times per week. The team finishes deliverables quickly after they’re initiated. 

In fact, some things are planned a month in advance. If there’s any delay, it’s usually because of us. For instance, we can’t deliver what they need from us on time. Overall, Searchbloom sets reasonable deadlines; they under-promise and over-deliver. To communicate, we mainly use Zoom and email. 

What did you find most impressive about them?

Their communication is top-notch. On top of that, they have a great ability not only to track metrics but also to come up with a plan to capitalize on them. We’ve had a great experience. 

Are there any areas they could improve?

Searchbloom could have better onboarding materials or explanations for people unfamiliar with SEO or not technologically savvy. Things like SEO terminologies can be intimidating for these people. 

To be fair, I personally haven’t had any problem with it. Searchbloom has done a great job explaining things that we don’t understand. 

Do you have any advice for potential customers?

Take plenty of notes. Moreover, you can benefit greatly from having an initial meeting with them. The meeting is highly informative and provides plenty of metrics and data. You can learn so much from that initial call. 

BACKGROUND

Please describe your company and your position there.

I am the chief financial officer of an accounting and advisory firm. We focus on companies within the United States and provide fractional CFO Services, management consulting, and controller services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Searchbloom, and what were your goals?

My goal was to increase ranking and leads via PPC and SEO to fill our sales pipeline. Before working with Searchbloom we were relying on referrals for new business.

SOLUTION

How did you select this vendor and what were the deciding factors?

After going through the proposal process, reviewing pricing, and meeting several team members we knew they were the right fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Searchbloom manages all aspects of our SEO and PPC campaigns. For SEO, they manage our website's technology to ensure it is fast and meets googles requirements. For on-page optimization, they manage all things related to relevance including metadata, headings, images, and content. For PPC, they manage landing pages, campaigns, keywords, ads (both search and display), and all things related therein. Results are key deliverables for us and they are astounding!

How many people from the vendor's team worked with you, and what were their positions?

We work with several people at Searchbloom. Primarily my direct point of contact oversees all campaigns, provides updates, and we meet regularly. We love having one point of contact that manages everything for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing our SEO and PPC campaigns our results have been quite remarkable. For SEO, our top keywords are now ranking within the top 5 positions within 6 months. For PPC, we generate leads that are high-quality and cost-effective CPA.

Describe their project management style, including communication tools and timeliness.

I like that Searchbloom is prompt and on top of it. In addition, they are extremely transparent. We receive updates regularly. I wouldn't trust my digital marketing with any other agency.

What did you find most impressive or unique about this company?

I like that they don't work with clients unless they know they will generate a return on the client's investment. I also appreciate the partnership approach instead of my firm being just another client. They truly feel like an extension of our company and they care about our results.

Are there any areas for improvement or something they could have done differently?

Not at this time. We are VERY happy with our decision to partner with Searchbloom.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a food manufacturing company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Searchbloom?

We wanted to improve our online presence.

SOLUTION

What was the scope of their involvement?

Searchbloom provides SEO services for us. We’ve started the process by having interviews with their VP and other members of their team, where we’ve shared our goals with them so they can see if they can be a good fit for us. Moreover, they’ve added a dedicated team success lead that works directly with us.

Regarding the process, we’re working collaboratively on keyword research; they’ve asked me for my top ten keywords, which they’ve analyzed, and recommended ones I wasn’t aware of. Their services also include blog posts, content writing for category pages, and website optimization to make it faster.

What was the team composition? 

We work with several members of their team, but our main point of contact is their account manager, who handles the other content teams.

How did you come to work with Searchbloom?

We found Searchbloom online and chose them after reading the high ratings of their reviews. We also liked that they didn’t take on any project unless they felt they could add value and make a profit for their partner.

How much have you invested with them?

So far, we’ve spent $25,000–$50,000 with them.

What is the status of this engagement?

We started working together in June 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in traffic and keyword positioning — we’re ranking on the first page of results. We know that SEO is a long-term project, but we’re satisfied with Searchbloom’s results overall.

How did Searchbloom perform from a project management standpoint?

Project management is great; the budget is fixed, so they always stay within it, and communication is very good too. Regarding tools and communication, we have biweekly meetings via Zoom, constant phone calls to review the project, and weekly emails from our account manager to keep us updated on the process. We also use Google Docs to go over any content we want to share. Moreover, Searchbloom has a 90-day work plan, and we have a lot of input on that.

What did you find most impressive about them?

Searchbloom’s honesty and integrity are the biggest strengths as a partner.

Are there any areas they could improve?

I don’t think there’s anything they can improve on. Searchbloom is one of the best partners I’ve worked with.

BACKGROUND

Please describe your company and your position there.

I was the Director of Marketing Operations and was in charge of running a team that covered SEO, Website and Digital Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Searchbloom, and what were your goals?

Searchbloom had full control of our SEO strategy and worked from audit to continually monthly work to improve the overall key search terms rankings, as well as recommendations for new content and referral traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with previous vendors and were unable to get the results that we really needed. We were also expanding our product portfolio and acquiring new companies so needed a blending strategy to maintain uniqueness

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

I love that searchbloom always do a site audit. It sets the tone for understanding where you are with the business and how they can help you to improve. As well as giving you a foundation course in understanding SEO. Its a moving goal post and most companies do not understand the significance or the need to be in control of your SEO strategy.

Once this is established they then work on fixing the critical issues on a 90 day plan, the 90 day plans enables you to also fix what key issues are important as well as address any changes within the business such as acquisition to adjust the plan.

How many people from the vendor's team worked with you, and what were their positions?

We had normally 2 people working on the account on a regular basis as a project manager and an SEO team lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At my most recent company they improved organic search by 87%. At the previous company which was a large enterprise established business they grew search by a steady 25% year over Year.

Describe their project management style, including communication tools and timeliness.

They are total partners in your business and treat you as such. Fantastic friendly and honest company to do business with. They would tell you the brutal truth to make things better, which was what you wanted them to do. The initial audit for my last company was horrendous and the improvements caused a 87% year over year growth in organic search in just 8 months.

What did you find most impressive or unique about this company?

They are so collaborative and I love the strategy documents with the 90 day plan - they make sure you are covering the key elements to get you the results that you need but they also listen to feedback and adapt the plan to also cater for internal changes.

Are there any areas for improvement or something they could have done differently?

Nope worked with them in 2 companies and they have been fantastic in both.

BACKGROUND

Please describe your company and your position there.

I am the Digital Marketing Manager at a software startup that delivers real-time data out of legacy systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Searchbloom, and what were your goals?

We hired Searchbloom for SEO and PPC management. Previously, we had little strategy and effort behind these elements and we needed to raise awareness and visiblity for our brand.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had the opportunity to work with Searchbloom at a previous company. I was already impressed with the work they had done there, so the decision was actually pretty easy.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Searchbloom has worked with us to develop an overall SEO and PPC strategy based on the topics and keywords that are important to business. From there, initial audits were performed and quarterly plans were developed with a list of key deliverables to expect by quarter. Searchbloom has been great about pivoting with changing business objectives as well.

How many people from the vendor's team worked with you, and what were their positions?

They assigned one member for PPC management and two members for SEO work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're on pace for 100% organic traffic growth YoY, with growth in PPC metrics as well.

Describe their project management style, including communication tools and timeliness.

Searchbloom integrated into our Slack for easy communication and provded weekly progress emails in addition to our monthly calls. They made themselves easy to reach out to and quick to respond.

What did you find most impressive or unique about this company?

The quality of deliverables during the initial discovery outperformed what I've seen from other agencies a year in. Simply put, they have their head-on straight and are experts in their fields.

Are there any areas for improvement or something they could have done differently?

Honestly, there is nothing I can think of. Searchbloom has been great about meeting with other teams in the business and helping them with their own strategies and great about pivoting with us as business objectives change.

BACKGROUND

Please describe your company and your position there.

I am the admissions coordinator for a substance abuse and mental health treatment facility. We primarily serve the markets of Utah, Idaho and Nevada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Searchbloom, and what were your goals?

We were attempting to grow our business through targeted online marketing. We hired Searchbloom for PPC services. Our goal was to drive more traffic to our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had heard good things about Searchbloom. Matt Hickman was specifically recommended.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our project began with a consultation so we could clearly communicate our objectives. We described our target client and gave a list of our competitors. Matt was able to provide PPC services that almost immediately increased the amount of inquiry calls we were receiving. We specifically track these calls so it was obvious that what Matt was doing was working.

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact was Matt H.. He has been absolutely outstanding to work with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The number of client inquires that come from our website has increased dramatically. I'd estimate that roughly 40% of our incoming inquiry calls are now from our website.

Describe their project management style, including communication tools and timeliness.

Matt has been a pleasure to work with. He is very friendly and accommodating. Any time we had a question about the process he was able to answer it immediately.

What did you find most impressive or unique about this company?

The individualized attention we received was very impressive. Matt was always able to answer any questions we had.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind, the overall experience was very pleasant.

BACKGROUND

Please describe your company and your position there.

I'm a data analyst at Thunkable. Thunkable is the platform where anyone can build their own mobile apps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Searchbloom, and what were your goals?

We were looking to roll out our SEO and SEM and work with Searchbloom to identify the opportunities and the overall strategy.

SOLUTION

How did you select this vendor and what were the deciding factors?

We talked with several potential vendors with different strength. Searchbloom stood out with main focus on analytics, expertise and understanding our needs and make it dynamic for potential expansion of services.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We laid out our goals for PPC and SEO. As we’ve been running some non-focused PPC in the past so that they helped us to consolidate and plan on the experiments on keywords and campaign groups. They also do bi-weekly data updates and communicate the dynamic strategies.

How many people from the vendor's team worked with you, and what were their positions?

Matt is the one we've been working with. He is a PPC Team Lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As we’re building up the ground together, we saw more targeted users for conversion. We still need time to call the impact of revenue conversion but all look good so far to establish a good to go state.

Describe their project management style, including communication tools and timeliness.

They’ve been great at reporting and managing our meeting items. We rely on emails and bi-weekly calls to catch up on changes and new ideas.

What did you find most impressive or unique about this company?

I’m impressed by their overall knowledge on SEO/PPC and how they're happy to learn the trending updates in this industry.

Are there any areas for improvement or something they could have done differently?

I’d like to hear more about the creativity or actionable items that they can suggest from the data they analyze on traffics. I'd also love to hear more about the expectations of metrics growth and how we can achieve them.

BACKGROUND

Please describe your company and your position there.

HECS produces patented technical apparel for the outdoor industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Searchbloom, and what were your goals?

We changed from an inept company who had designed our website which was supposed to be the life blood of our direct to consumer brand. that website was far from optimized and could be described as barley functional at best.

Searchbloom took our site and in less that 2 weeks had it working better than ever at an extremely low cost to us. Now we are moving forward with other cost effective fixes and our sales are through the roof. Searchbloom development gets my highest endorsement!

SOLUTION

How did you select this vendor and what were the deciding factors?

We found out that Searchbloom was the leader in online direct to consumer businesses and was actually the most feared competitor to our previous company. We soon found out why our former marketing company felt that way!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Searchbloom "Red team" took full control of our website and very quickly transformed it from a hot mess to a fully functioning selling platform that is now creating sales at a level we have never see before.

How many people from the vendor's team worked with you, and what were their positions?

The Searchbloom team is diverse and well versed. Our project manager is our main point of contact but there were several other awesome people who helped along the way

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

our website now works flawlessly and when there are small issues that come up they are always resolved quickly and painlessly.

Describe their project management style, including communication tools and timeliness.

weekly meetings with detailed minutes assure deadlines are always met and projects stay on track and on budget.

What did you find most impressive or unique about this company?

their professionalism and how fast learned all about our business.

Are there any areas for improvement or something they could have done differently?

Not so far! We are completely happy!