SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

Navkar Public School came into existance in 2015 to establish the new milestone to accomplish the dreams of many individuals. The Navkar Public School sets its benchmark as one of the best schools in Ahmedabad in very short span of time by serving approx 1500 students every year.

Managing Trustee CA CMA Hitesh Shah had taken an initiative to accomplish the dreams of number of the students by imparting, caring, and stimulating environment where students recognise and achieve their fullest potentials and prove as the best Global Citizen to serve the country and I serve in this organization as Administrator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

A custom-made software and mobile application was required by our organization to manage student records and employee records, as well as one that could be integrated with tally and biometrics as well as managing online lectures via a mobile app. Sapphire performed exceptionally well for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

To us, a desirable company was one that had a positive reputation in a competitive market, and that understood our needs and requirements. Sapphire was the perfect match!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire provided us with a complete package consisting of software and mobile applications that handled managing and tracking student and employee records with ease and digitally as well as customized mobile applications for conducting lectures online.

How many people from the vendor's team worked with you, and what were their positions?

As a result of briefing the project lead about our requirements, our software was on the verge of being implemented with the help of a few developers and, after several designers were involved, our software and mobile app was ready to use.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By reducing transparency between our school and parents, Sapphire's mobile app helped our organization gain the trust of parents.

Describe their project management style, including communication tools and timeliness.

Because Sapphire has offices in our city, we were able to communicate easily via e-mails, phone calls, and to meet periodically for project discussions.

What did you find most impressive or unique about this company?

They come up with solutions and are highly active, they research new information and they maintain a good work ethic.

Are there any areas for improvement or something they could have done differently?

Sapphire has done an excellent job on all fronts. We are very pleased with their work.

BACKGROUND

Please describe your company and your position there.

I am working as an admin person of the school from last 10 years. Our School is the State Board school which provides best educations to the students. The school is location at lambha area of Ahmedabad district Gujarat.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire is the solution we sought for managing attendance data efficiently and leading us to modernize in this ever-changing world.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was great to work with Sapphire's team because they had members with different specializations, which made it easier for us to find the right resources.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

One of the positive aspects of the company was that they discussed and understood the requirements well. The project is all about managing the data of the attendance digitally. Sapphire had taken the project after providing the solution to manage it easily.

How many people from the vendor's team worked with you, and what were their positions?

We approached Sapphire with our vision, and provided a description to the project manager, developers helped to make software live, and the designer made a few design adjustments.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As promised, Sapphire delivered the software on time within a given deadline, and they provided us with support after the sale.

Describe their project management style, including communication tools and timeliness.

The proximity of Sapphire to us made it possible for us to meet every now and then to ensure smooth project execution.

What did you find most impressive or unique about this company?

Their most noteworthy characteristic was setting a timeline and finishing the project in time. They will stretch resources to meet a deadline. The team produces quality work in a timely manner.

Are there any areas for improvement or something they could have done differently?

Working with Sapphire has been a pleasure, and we hope to collaborate on other projects with them in the future.

BACKGROUND

Please describe your company and your position there.

Shri Chhitadra higher secondary school was established in 1981. This school provides education from 9th to 12th grades. Currently, I am employed as an administrator in this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking for software to bring student data under one roof and make it accessible in a single click. With this in mind, we approached Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

We used Google search to find Sapphire, which had excellent reviews and had a very high client satisfaction rating. And so we decided to work with Sapphire.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our organization needed software that could manage student data, such as fees, attendance, exams, and certificates. Sapphire provided the perfect solution.

How many people from the vendor's team worked with you, and what were their positions?

Sapphire contacted us after we filled out an online inquiry form and then, after delivering our requirements to the project manager, we saw the software going live with two developers' help.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Sapphire team worked over the course of the day and night to deliver results.

Describe their project management style, including communication tools and timeliness.

We mostly communicated via phone and organized meetings to discuss major requirements for software.

What did you find most impressive or unique about this company?

Our firm's strict timeframes and budget did not stop Sapphire from providing us with excellent software. Sapphire Software Solutions offered excellent services, and we were pleased with them.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Here at Zen School I am working as Principal.The School was established in year 1998 at Vadodra.Overhere you can check about our school https://zenschools.org/about-us/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our goal was to manage our accounts data with the help of any software as we have found multiple paer work so hard and also we have misplaced some of the papers.And company has came with the solution for us to manage the data with the software.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found this company on google search.The deciding factors was the feedback provided by the existing clients about the company work and support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were very helpfull because of Sapphire.The company has provided us the solution with an software which was actually used to manage our accounts data digitally.

How many people from the vendor's team worked with you, and what were their positions?

The team who have worked with us was the managers,heads,teachnical team and the members were very much supportive to us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The delivery of the Software was before time only. And the team had given som much suggestions to us and also provided so much features in project.

Describe their project management style, including communication tools and timeliness.

Our team initially communicated the requirements to the project managers, and then we engaged in discussions with them to achieve the best results. Overall, it was a rewarding experience.

What did you find most impressive or unique about this company?

The way in which SAPPHIRE software solution communicated with them was unique, sometimes the employees came to our school physically to understand the requirements.

Are there any areas for improvement or something they could have done differently?

It has been a positive and highly satisfactory experience working with Sapphire Software Solutions.

BACKGROUND

Please describe your company and your position there.

I am the Administrator of B.K.M. Pri.School, a school in Ahmedabad District Gujarat State. The school has CBSE Board.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

To manage our deposits data because we were managing the data of deposited amount on paper. So when we want to cross check any detail or transaction we have to find multiple files & it was time consuming also previously.But as we hired Sapphire our work became easier and tasks become less time taking.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since I joined, I took the relationship. I think companies team is very well on technical parameters. I've been utilizing them from last years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software developed helps us to our major Task in Managing Deposit Data, now we are managing paperless based process, all the files easily & gives you access to any file any time, Collecting & managing the transaction data is managed. We got the project ready from the Sapphire after development & testing.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact who would delegate the tasks to the respective developers and get the work done accordingly. We currently receive service support on a monthly basis from their technical support team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The company gave me the right balance between the developers and support team. We are happy to continue working with them. They explained a lot and brought clarity in the execution.

Describe their project management style, including communication tools and timeliness.

They have an experienced development team as well as good communication and teamwork.

What did you find most impressive or unique about this company?

Many aspects of Sapphire made it the right choice for us. The project management and communication were outstanding. The project manager and developers were always responsive, so we were always aware of what they were working on and how their progress was coming along.

Are there any areas for improvement or something they could have done differently?

We have generally been pleased with all aspects of our process. There have been no notable inadequacies.

BACKGROUND

Please describe your company and your position there.

I am working as accountant of Divine Life International School from last 7 years.The School is of ICSE Board and established in the year of 2007.Schools Aim is to promote the indian culture in world with the help of Education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software solutions a highly recognized company for making our website & software to manage the Attendance of Employees and Generate the Payslip.Our goal was to manage the thinks from a software.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected the Company after doing research on google and doing telephonic discussion. The deciding factors were the reviews from the existing clients about the Company & their work style with understanding.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Company's positive part was that to connect and discuss the requirement and team understand it very well. The software is all about to manage the data of the attendance digitally. Sapphire had taken the project after providing the suggestion for managing it easily.

How many people from the vendor's team worked with you, and what were their positions?

Members of the Sapphire Team were Managers, Project head, technical team and testers were there to understand the requirement & discuss the changes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great team who understand our each and every concern about the project. We are very happy with the project as the communication of team was excellent.

Describe their project management style, including communication tools and timeliness.

It was so effective and satisfying as both the teams had cooperated and understood the requirement and concerns to deliver the best.

What did you find most impressive or unique about this company?

Two things that I found very impressive and unique were their work environment and understanding.

Are there any areas for improvement or something they could have done differently?

Yes I have to provide one feedback about the company the project making cost is high.

BACKGROUND

Please describe your company and your position there.

We are a private school managed by Matrukrupa Education & Charitable Trust from Ahmedabad, Gujarat, India. My position in this organization is Administrator, and you can learn more about our organization at http://www.idpcampus.org/home.html.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In this ever-changing world, we wanted a software that would manage student fee data digitally with efficiency and lead us to modernize, so we approached Sapphire for this.

SOLUTION

How did you select this vendor and what were the deciding factors?

As a result of a recommendation from a friend, we heard about Sapphire, and once we approached them, their high-level expertise and understanding of our needs led to a successful deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed software that could handle student fee related functions such as generating student fee receipts, invoices, and allowing students to manage their fees digitally. Sapphire provided us with that software.

How many people from the vendor's team worked with you, and what were their positions?

We approached Sapphire with our vision and provided a description to the project manager and developers helped to make software live, and the designer made a few adjustments on the design level.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire's team worked round the clock to deliver the software in a given timeframe, which is performing as promised. They also provide us with assistance after the sale.

Describe their project management style, including communication tools and timeliness.

The fact that Sapphire is located in the same city as us allowed us to meet every now and then to ensure smooth execution of the project.

What did you find most impressive or unique about this company?

We received an excellent quality of output as they worked tirelessly to meet our deadline.

Are there any areas for improvement or something they could have done differently?

We have had a great time working with them, and we look forward to working on other projects with them in the future.

BACKGROUND

Please describe your company and your position there.

With an aim to impart world- standard and quality education, with dedication and strenuous efforts of the team of teachers, best leadership of the Principal, full support of the Management, dedicated Staff and co-operation of Parents, we are all set to reach new success heights. And myself as an Administrator am doing my bit for it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking for a platform using which school can manage everything right from admission to alumni, also manage every school functions and processes and yes that includes from parents to students to educators to non-academic staff or management, and us not being that technically efficient Sapphire Software Solutions team help us with development of the platform.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Sapphire's team reached out to us. I liked that they had team members with different specializations because it made it easier for us to find the right resources.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Team Sapphire helped us to develop and maintain our platform. With all the important information and reports in front of us whenever we need them, helps in decision making, we have an interactive dashboard, to have a quick view on various activities of school. This system efficiently manages the entire student data on a secured database with role-based access which can definitely avoid the data loss.

Their team works with multiple technologies but mainly we developed in .NET

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We have a primary project manager but also engage their UX, .Net and QA teams.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a great working system with them, and they’re able to meet our needs. The team draws their multi-talented resources to help us accomplish our goals. They ensure they conduct multiple tests before making the code live.

Describe their project management style, including communication tools and timeliness.

We used to connect with the Project manager on calls. We’re pleased with them. Our account manager is also diligent, staying in touch with us about our needs and what their team could do for us. They’re available and responsive

What did you find most impressive or unique about this company?

The most commendable quality was to they set out a timeline and finish the project within the timeframe, they’ll stretch resources to meet a deadline. The team produced quality work in a timely manner.

Are there any areas for improvement or something they could have done differently?

The team is very transparent, so I have no issues

BACKGROUND

Please describe your company and your position there.

Naunihaal Central School was established in 1992. It is located in Bhatkal block of Uttara Kannada district of Karnataka. I started my journey with Nauhinaal as an Administrator, now taking in charge of all the administrative tasks of the institution

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

The educational institute is another place where attendance matters. We wanted to develop a time-fit alternative that will facilitate you with unconventional biometric attendance software that will take us ahead of time.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire Software Solutions was a recommendation to us and we valued their previous experience, which they justified with their work. The deciding factor was that their expertise with educational solutions which have proven to be successful with their 20 years in the industry so we decide to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software use the student’s fingerprints as their identity measure. The online attendance system overcomes the aforementioned flaws of the manual attendance management system and yields better results. Its not only for the students but also the complete staff. . Staff attendance can be recorded accurately and the payroll module can fetch this data internally to make the salary calculations.

How many people from the vendor's team worked with you, and what were their positions?

Business Analyst x1; Integration Software Engineer x1; Frontend Specialist x1; Project Manager x1.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the new solution implemented, we are now able to focus the work during the business analysis phase and consequently streamline our operational efficiency. We were very pleased with the result.

Describe their project management style, including communication tools and timeliness.

The management from their side has been always very flexible, customer-oriented. They always found solutions for us and communicated over the channels of our convenience. There were frequent meetings focused on the project details.

What did you find most impressive or unique about this company?

I was most impressed by the exceptional expertise and delivery approach which the Sapphire team brought to the table. They are able to grasp our needs quickly and adapt to the specifications promptly. The project was delivered with the supreme quality.

Are there any areas for improvement or something they could have done differently?

We are happy with their services, and we may collaborate with them again in the future.

BACKGROUND

Please describe your company and your position there.

I'm working as a medical officer at the Occupational health center of MG Motors. Morris Garages has been dedicated to motoring experience since 1924.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking to develop software that captures accurate and meaningful data, calculates analytical health indexes for the company and the employees.

SOLUTION

How did you select this vendor and what were the deciding factors?

A sales professional from Sapphire Software Solutions approached my colleague for their innovative occupational healthcare software, that's when we found them the best fit for our project requirement. Most importantly, they were willing to jump on the project quickly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software standardizes employee health data management, enabling us to calculate the Health Index of each employee and get Business, Vertical, Function, Location & Age-wise Health Analysis.

To record the data effeciently of the regular health checkups we organize keeping in mind the parameters that are critical for operation at MG Motors on basis of which the health index is calculated.

The data is managed over some time right from pre-employment to pre-retirement, everything is stored in one place. The data comparison can also be done between 2 years, department-wise, sub-company division-wise, age-wise. Among the employee's percentage of health and risk level can be calculated.

How many people from the vendor's team worked with you, and what were their positions?

The business development manager was our main point of contact for anything that was business-related coordinated all communications and reporting with the development team. The development team is composed of 3 people throughout the project and one support engineer who constantly provides us support post-development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thus owing to the software healthcare professionals like us can direct all our time to protect, maintain and promote the wellness of employees and are no longer needed to sort and update data from different logs. They’ve provided the quality we were expecting from them.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings and sometimes twice-weekly meetings to discuss the project. Our engagement with them has been great. The manager was available 24/7 and responded quickly to all kinds of questions and suggestions.

They write down everything, was always easy for us to track where they are, what the problems are, and what the next steps will be. They gave us a good overview of who is working on what at the moment.

What did you find most impressive or unique about this company?

I’m impressed with their efficiency. The team can complete any task we toss their way promptly while ensuring the quality of their work. Their punctuality and delivery capabilities were exactly as advertised. They were also quick to make requested changes.

Are there any areas for improvement or something they could have done differently?

No, we are very happy working with them.