S-Matrix Software LLC

BACKGROUND

Please describe your company and position.

I am the Business manager of the company

Describe what your company does in a single sentence.

It is a software product developement company, also dealing in IT staff augmentation. The company has well trained resources and very well and timely managed projects deliverables strategy. This is definately a company to go with.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire S-Matrix Software LLC to accomplish?

• My retail Mobile app
• My retails website presence
• My company IT support and management

SOLUTION

How did you find S-Matrix Software LLC?

Online Search

Why did you select S-Matrix Software LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from S-Matrix Software LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work was related my app deliverability from design to implementation. . They made my company's products mobile app for both Android and ios. . They also enhanced and redesigned my compbay website and migrated all it new woocomerce platform. . They enhaced and used google api and also managed me low cost and high effect azure storage for my product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Daily scrum status Mesaurable feature development with relealistic timeline. Weekly progress report

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At the beginning, i was not very sure if they really got my needs I had to meet them and managebthe project myslef for first week, but after thatthey handled it very very well. Excellent project management and work delivery are always on time. If not able to meet the deadline due to sudden leaves they let u know 2 weeks before. Very professional 👏.

What was your primary form of communication with S-Matrix Software LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their truth, i never felt that I was being cheated. VALUE FOR MONEY.👌

Are there any areas for improvement or something {provider_name} could have done differently?

Yes definitely, what i felt is that their testimg took longer than expected, they could work on their strategy on how to improve quality of work from beginning so thattesting work can become less.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Pinacle

Describe what your company does in a single sentence.

It is a finacial services ccompany - which deals in provides all and any kind of service thoughpout the globe. We have customers from around the world and mainly from USA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire S-Matrix Software LLC to accomplish?

• Our growth with customers - lead to inlcusion of many new projects
• We had resourcces shortage in two software projects - whose deadlines could not be compromised.

SOLUTION

How did you find S-Matrix Software LLC?

• Online Search
• Referral
• Clutch Site
• linkedIn

Why did you select S-Matrix Software LLC over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from S-Matrix Software LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with S-Matrix started when we were facing a critical resource shortage in our IT department. We needed skilled professionals to tackle a series of high-priority projects. The entire process, from initial discussions to onboarding the team members, was seamless and efficient. Here are some key reasons why I highly recommend S-Matrix Software: 

• Quality Talent: The candidates provided were not just technically proficient, but they also seamlessly integrated into our team, aligning with our company culture and values. 
• Flexibility: We appreciated the flexibility offered in terms of scaling the team up or down based on our evolving requirements. 
• Communication: Effective communication is key in any business relationship, and they excelled in this aspect. 
• Expertise: We needed wide variety of skill people with AI knowledge and excellent develpnment skiils. S-Matrix gave us exatly what we wanted. 

What started as a short-term engagement has now evolved into a long-term partnership. They have exceeded our expectations in every way, and we look forward to continuing our partnership with them in the future. Thanks, Barbara

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project got done on time with quality, we had bugs in existing system and was slow, working mostlyon old IE, whcih got retired recently. Our project primarily revolved around the following key objectives: 

1. Transitioning from Internet Explorer (IE) to Chrome or an alternative browser. 

2. Migrating our authentication services from Identity Server to Azure B2C. 

3. Relocating our portal to the Azure platform and implementing necessary policies. 

4. Conducting an in-depth analysis and documentation process to incorporate AI into our model, thereby enhancing our business operations ( this is still in progress)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were awesome with their deliverables. Initially bringing the team to speed to ours was the only time I felt, we had to be highly involved. They team, picked up the work easily and made sure all deliverable timeline is met eithout exceptions. Communication was very clear, our work is challenging and one has to be on top of everything what is needed to do the best - they came to our expectation.

In conclusion, S-Matrix Software has proven to be an invaluable partner for our company's growth and success. Their staff augmentation services have made a significant difference in our ability to execute projects efficiently and effectively. If you're looking for a reliable, flexible, and expert partner for your staffing needs, I wholeheartedly recommend S-Matrix Software. They really work very hard and smart.

What was your primary form of communication with S-Matrix Software LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Clear communication

Are there any areas for improvement or something S-Matrix Software LLC could have done differently?

Yes, initially getting the best people on time was a challenge. I would suggest them to have very high screening test of candidates before they higher.