Name: Routine Automation
Address: Stefana Okrzei 1A, Warszawa, Poland, 03-711, PL
Telephone: +48 571 261 309
Price range: $50 - $99
Rating: 4.9

Implementation, Consulting & Custom Solutions

Salesforce Consulting & Development Company

We’re your certified Salesforce development services provider for growth. Integrate innovations into your business processes today!
Routine Automation is a Salesforce solutions IT company with global expertise. Since 2019, we have been fully focused on solving our customers' problems through Salesforce as a Certified Partner and Consultant. As a result, we have completed over 600 Salesforce projects.

Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Warszawa, Poland
Year founded
Founded 2019

Service Lines

CRM Consulting and SI: 50%
Custom Software Development: 10%
Digital Strategy: 10%
Email Marketing: 10%
IT Strategy Consulting: 10%
Other Application Development: 10%

Select Focus Area

Application Platforms

Force: 50%
Amazon Application Development Framework: 20%
Heroku: 20%
Azure Platform: 5%
Google app engine: 5%

CRM Functions

CRM Customer Support: 20%
CRM Social Relationship Management: 20%
Marketing automation: 20%
Other CRM focus: 20%
Sales automation: 20%

CRM Solutions

Salesforce CRM Consulting & Implementation: 70%
ExactTarget CRM Consulting & Implementation: 5%
HubSpot CRM Consulting & Implementation: 5%
Marketo CRM Consulting & Implementation: 5%
SAP CRM: 5%
Sugar CRM: 5%
Zoho CRM: 5%

Frameworks and CMS

Other frameworks and CMS: 50%
NodeJS: 25%
Angular: 15%
.NET: 10%

Programming & Scripting

Apex: 70%
JavaScript: 20%
ASP.NET: 5%
C#: 5%

Industries

Financial services: 15%
Medical: 15%
Education: 10%
Hospitality & leisure: 10%
Information technology: 10%
Non-profit: 10%
eCommerce: 10%
Automotive: 5%
Energy & natural resources: 5%
Manufacturing: 5%
Real estate: 5%

Clients

Small Business (<$10M): 64%
Midmarket ($10M - $1B): 36%

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.8 /5

What Clients Have Said

Routine Automation is noted for providing good value for cost, with project pricing fitting client budgets. Clients appreciate their expertise and timely delivery, often indicating satisfaction with the quality of work despite varying project sizes and scopes.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 13 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Routine Automation Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

Flexible and Adaptable

The team at Routine Automation is noted for their flexibility and adaptability, adjusting to changing project requirements and client needs without losing momentum. This trait is appreciated by clients seeking dynamic solutions.
Effective Project Management

Clients frequently commend Routine Automation for delivering projects on time and within budget. Their use of Agile methodologies and proactive communication ensures that clients are kept informed and projects are well-managed.
High Quality and Reliable Deliverables

Clients consistently report that Routine Automation delivers high-quality and reliable solutions. Their work often exceeds expectations, demonstrating their commitment to excellence and attention to detail.
Proactive and Consultative Approach

Routine Automation stands out for their consultative approach, offering valuable insights and recommendations that enhance project outcomes. Their ability to engage in meaningful discussions about client needs is highly valued.
No Major Areas for Improvement

Most clients do not report any significant areas for improvement, indicating high satisfaction with Routine Automation's services. A few minor suggestions relate to proactive resource offerings and addressing geopolitical concerns.
Successful Staff Augmentation

Routine Automation provides effective staff augmentation services, integrating seamlessly with client teams to fill skill gaps. Their experienced Salesforce engineers contribute significantly to project success.

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Routine Automation Reviews

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IT Staff Augmentation
Confidential
May 2020 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

“Their ability to communicate is admirable.”

Apr 6, 2021

Sales & Delivery Operations Manager, PolSource

Anonymous

Information technology
Austin, Texas
201-500 Employees
Phone Interview
Verified

Routine Automation provides staff augmentation services for a Salesforce development firm. The team works on marketing automation, regular Salesforce development, and B2B commerce.

Routine Automation’s work pleases their client immensely. Their team’s quality is high caliber and on par with onshore development partners. When any potential issues arise, they’re addressed quickly and professionally. Routine Automation offers seasoned resources to foster client success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the sales and delivery operations manager at a company that does Salesforce projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Routine Automation?

We needed help satisfying our resourcing needs.

SOLUTION

What was the scope of their involvement?

At first, we started using a couple of their developers on a short-term basis. Once they proved themselves to us, we scaled up our resources from them. The team helps describe the scope to our customers.

The team also works on marketing automation, regular Salesforce development, and B2B commerce. They’ve worked on 5–10 projects. We’re considering letting them take over one of our accounts because they’re so great.

What is the team composition?

We have 10 resources from Routine Automation, including senior developers, and technical architects.

How did you come to work with Routine Automation?

One of our directors worked with Routine Automation at a previous company. I was told they would do great marketing automation experience.

What is the status of this engagement?

We started working together in May 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They deliver great work and we don’t have any issues working with them. The resources they’ve provided have helped us deliver several projects. We’re very happy with the quality that they bring to the table. They’re just as good as any onshore developers that we use.

How did Routine Automation perform from a project management standpoint?

We use Salesforce tools, Google chats, and Zoom calls for our daily standups and project management. Their ability to communicate is admirable. Whenever there’s an issue, it’s addressed very quickly. There’s never any blame-shifting or finger-pointing.

What did you find most impressive about them?

From the beginning, they were open to starting a collaboration. They were open to investing their best resources to make the biggest impact. Everyone’s open to starting a new relationship but not everybody’s as willing to be as forthcoming as Routine Automation was with their senior resources. Their process is optimized to deliver the best possible experience for both sides. They always deliver the biggest impact for the end customer.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is to reach out to them. They’re pretty open to starting new collaborations. Anyone with a Salesforce delivery should contact them ASAP. They’re agile and impactful.

RATINGS

4.5

Application Testing
Less than $10,000
June - July 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're true consultants that listen to requirements and provide productive feedback."

Jul 21, 2020

CEO & Founder, Trigerz.io

Ash Makwana

Other industries
London, England
1-10 Employees
Online Review
Verified

Routine Automation conducted a comprehensive review of the MVP of a Salesforce solution. They audited the code, security, and UX/UI design before recommending fixes. They also provided a future roadmap.

While it's too early to report on results, Routine Automation was efficient in documenting their information. They communicated well, providing additional support throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of Trigerz.io a native Salesforce application that analyse sales user behaviors which uses AI and push notification to improve overall sale performance and create coaching plans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Routine Automation?

The goal for this project is to understand what are the development consideration that need to take place as the product moves from an MVP to a full product launch.

SOLUTION

How did you select this vendor?

The selection was done by review past work completed and by reviewing a clear proposal.

Describe the project in detail.

The project was to evaluate and provide a comprehensive review of a Salesforce application

Review existing application
1. code
2. design
3. UX/UI
4. security
Provide a report of the above
1. issues
2. recommendations
Future road-map
1. make recommendation on how the application can scale e.g integrating with Einstein, other SF applications or improving workflow.

What was the team composition?

I had a 1 to 1 relationship and reporting line with Pavel, who was extremely helpful and informative throughout the review.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are still working on the next stage so do not have anything to present here.

How effective was the workflow between your team and theirs?

The communication and documented information provided was extremely efficient and effective.

What did you find most impressive about this company?

The communication, the additional support and advise that was provided throughout the project. Pavel and his team are not just order takers, but they're true consultants that listen to requirements and provide productive feedback.

Are there any areas for improvement?

None.

RATINGS

5.0

"I will be more than happy to use them again and look forward to building out the stages of our app."

Other IT Consulting and SI
Confidential
Oct. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The developer is the best we’ve had."

Jun 3, 2020

CTO, InstaMotion Retail GmbH

Pavlo Voznenko

Automotive
Germany
51-200 Employees
Phone Interview
Verified

An automobile e-commerce company uses Routine Automation to assist with their Salesforce CRM. The developer manages the CRM, installs new features, and provides consultation services.

Routine Automation delivers high-quality work quickly. Their organized approach complemented their professional management style. Their flexibility is also noteworthy. Customers can expect a new extension of their team when working with Routine Automation.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of InstaMotion, an e-commerce company that sells and delivers automobiles to our customers with financial registration and other services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Routine Automation?

For managing our customers and our relationship with dealers, we use Salesforce as our primary CRM tool. We needed Routine Automation to develop and work with Salesforce development.

SOLUTION

What was the scope of their involvement?

We have a dedicated developer that’s based in Minsk. She’s an Apex developer that helps with consulting if we need to install or set up new models or plugins. She also helps out when we need to change the flow of Salesforce.

Recently, they implemented a live chat omnichannel for working with customers. The customers will have a chat solution that is then downloaded into our history of leads. They can talk with a salesperson through Salesforce.

We have wireless channels because one part is when the customer comes as a lead, and there’s a point where the lead is converted to an opportunity. After the customer pays to buy a car, the second part of the process begins with car registration. We need to get all the financial information and find a partner to deliver the car. Salesforce has been a core tool in our business for managing all those relationships.

There’s a specific flow with a lot of automation that’s triggered by Salesforce, but it depends on which stage the customer is, like sending the information to the delivery partner or receiving information from the registration partners and updating their Salesforce profile.

What is the team composition?

We work with the one developer.

How did you come to work with Routine Automation?

The salesperson that connected me with Routine Automation worked with me at another company. When I joined InstaMotion, we needed help with our current setup, and the managing director of Routine Automation was working for another company at the time.

We hired them to do the assessment of the setup, and he assessed us. Later on, he split and created his own company. We decided to partner with him and work with his developers.

What is the status of this engagement?

Our engagement with Routine Automation started in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We plan on continuing our engagement with them. The developer is the best we’ve had.

Last year, we also worked with another provider for Salesforce, and it speaks to their work as we’re now only working with Routine Automation. Compared to others, they’re not the least expensive. But the amount of work, how fast the work is delivered, and the fact that it doesn’t require any rework speaks to the quality.

How did Routine Automation perform from a project management standpoint?

The developer keeps us organized and updated. She’s part of our team. We have our own onsite project manager who manages the Salesforce team and the other team. It’s one cross-functional team with Salesforce capabilities.

What did you find most impressive about them?

In our case, it’s the quality of delivery. It’s high-level.

Are there any areas they could improve?

For now, I don’t see any areas, but I think they’ve improved a lot.

Do you have any advice for potential customers?

Try them. Get in contact with Routine Automation and see for yourself. It worked for me. While I don’t know if it will work for others, I think they’re flexible enough to help anyone out.

RATINGS

5.0

Email Marketing
$50,000 to $199,999
Jan. 2022 - May 2023

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"The responsiveness of the project members was exceptional."

May 11, 2023

Partner, Salesforce Consulting Firm

Anonymous

Other industries
Austin, Texas
11-50 Employees
Online Review
Verified

Routine Automation provided Pardot setup and automation services for a Salesforce consulting firm.

Routine Automation has delivered the outputs on time, though the client is still in the process of onboarding. The vendor impressed the client with their responsiveness and efficiency. They also kept in touch with the client through email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Partner of an education company

Describe what your company does in a single sentence.

Salesforce consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Routine Automation to accomplish?

Pardot Setup and Automation

SOLUTION

How did you find Routine Automation?

Online Search

Why did you select Routine Automation over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Routine Automation were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pardot setup and automation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

None quite yet. We are still in the process on onboarding

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, project work was delivered on time and efficiently.

What was your primary form of communication with Routine Automation?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The responsiveness of the project members was exceptional.

Are there any areas for improvement or something Routine Automation could have done differently?

none at the time

RATINGS

5.0

Custom Software Development Digital Strategy
Salesforce Lightning
$10,000 to $49,999
Oct. 2022 - Oct. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything worked as designed."

Apr 13, 2023

Salesforce Administrator, Online Gambling Company

Clement DB

Gaming
Malta
1,001-5,000 Employees
Online Review

Routine Automation helped an online gambling company develop a Salesforce platform and work on other tasks.

Routine Automation delivered the Salesforce platform, and it worked as designed. The vendor completed the project on time, responded promptly to the client's queries, reacted quickly to their needs, and communicated via email. They were also knowledgeable, friendly, and easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Salesforce Administrator of an online gambling company.

Describe what your company does in a single sentence.

i-gaming

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Routine Automation to accomplish?

Salesforce Development
Salesforce expertise

SOLUTION

How did you find Routine Automation?

Referral

Why did you select Routine Automation over others?

Pricing fit our budget
Good value for cost
Referred to me

What was the size of Routine Automation’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Salesforce developments and tasks

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

not really measurable, but everything worked as designed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver on time and answer on time.

What was your primary form of communication with Routine Automation?

Email
Messaging App

What did you find most impressive or unique about this company?

Fast-reaction, very knowledgable and very friendly/easy to work with.

Are there any areas for improvement or something Routine Automation could have done differently?

RATINGS

5.0

Custom Software Development Other Application Development
$50,000 to $199,999
June 2022 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They were super helpful and responsive to requests and always keen to help and assist."

Mar 15, 2023

Project Delivery Manager, Salesforce Consultancy

Gary Freeman

Business services
Cheltenham, England
11-50 Employees
Online Review
Verified

Routine Automation provides outsourced development for a salesforce consultancy. Mainly, the team conducts salesforce administration and development.

Routine Automation has adequately delivered the project to the client's expectations. The vendor ensures effective communication, daily calling and updating the client. The service provider's helpful attitude, responsiveness, and enthusiasm are hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Project Delivery Manager of a Salesforce Consultancy

Describe what your company does in a single sentence.

Salesforce Consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Routine Automation to accomplish?

Outsourced Development

SOLUTION

How did you find Routine Automation?

Other

Why did you select Routine Automation over others?

Great culture fit
Company values aligned

What was the size of Routine Automation’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Salesforce administration and development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development against requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Daily calls and updates, time estimates when required, time tracking against requirements.

What was your primary form of communication with Routine Automation?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

They were super helpful and responsive to requests and always keen to help and assist.

Are there any areas for improvement or something Routine Automation could have done differently?

None currently

RATINGS

4.5

Custom Software Development
$50,000 to $199,999
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are excellent and helpful."

Nov 29, 2021

Managing Director, Consulting Company

Anonymous

Other industries
Dublin, Ireland
11-50 Employees
Online Review
Verified

A consulting firm is working with Routine Automation for technical architecture design and development.

Routine Automation is a helpful partner who's still working on the project. They're using an agile methodology, fulfilling the requirements. Overall, the team has secured an ongoing partnership because of their flexibility.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the MD of a consulting firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Routine Automation, and what were your goals?

Ongoing technical architecture design and integration development

SOLUTION

How did you select this vendor and what were the deciding factors?

Good communication, reasonable rates and capability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ongoing technical architecture design and integration development

How many people from the vendor's team worked with you, and what were their positions?

5 people - Project Managers, Technical Architect, Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are excellent and helpful.

Describe their project management style, including communication tools and timeliness.

Agile style. Very flexible and good results.

What did you find most impressive or unique about this company?

They act as a partner for us so we work with them on an ongoing basis.

Are there any areas for improvement or something they could have done differently?

No.

RATINGS

5.0

"Great working with them."

Other IT Consulting and SI
$50,000 to $199,999
Sep. 2019 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"All consultants are very driven and excel at what they do."

Jul 9, 2020

MD, Salesforce Partner

David Kunze

Business services
Berlin, Germany
1-10 Employees
Online Review
Verified

Routine Automation has provided Salesforce development and consulting for a Salesforce partner. They helped the client construct their technical infrastructure to better serve third-party customers.

Routine Automation has delivered great work. They maintained excellent communication and great flexibility. They proved to be hard-working individuals who are results-driven and talented. There aren't any areas for improvement to suggest.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

MD of Valuent GmbH, a Salesforce Partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Routine Automation?

Salesforce Development and Consulting

What were your goals for this project?

Develop excellent technical infrastructure for our clients.

SOLUTION

How did you select this vendor?

Long standing trusting relationship with Pavel Klochkov, the Lead Architect of Routine Automation.

Describe the project in detail.

RA is supporting us on various projects with our clients, providing development and solution design support.

What was the team composition?

We typically involve 3-5 ft staff of RA ongoing on our projects. Mainly senior developers and consultants.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Very good impression.

How effective was the workflow between your team and theirs?

Very smooth communication and flexible approaches. Very hard working

What did you find most impressive about this company?

All consultants are very driven and excel at what they do.

Are there any areas for improvement?

No.

RATINGS

5.0

Showing 11-18 of 18 Reviews

Locations (1)

Stefana Okrzei 1A Warszawa, Poland 03-711

21 - 30

Contact Routine Automation

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PennEngineering®

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Kelsey Aldrich

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Routine Automation

Implementation, Consulting & Custom Solutions

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What Clients Have Said

Most Common Project Size

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Routine Automation Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Flexible and Adaptable

Effective Project Management

High Quality and Reliable Deliverables

Proactive and Consultative Approach

No Major Areas for Improvement

Successful Staff Augmentation

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Locations (1)

Contact

Connections

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