ROCKETECH

BACKGROUND

Please describe your company and your position there.

Biella is a company that exclusively represents factories and brands on the territory of Russia with affordable prices and unique technologies. I'm CEO of Biella ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH, and what were your goals?

We were looking for a reliable partner with whom to continue the development of our site, previously we developed it internally on our own. Years passed and we realized that we needed a professional approach and a complete redesign of the website and our processes within the company. ROCKETECH took over all the work and continue to develop and support us now.

SOLUTION

How did you select ROCKETECH and what were the deciding factors?

We held a tender and the company's employees chose this vendor

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a complete redesign of our website and attracted as many participants as possible to this process. ROCKETECH had a hard time because the approval process was quite complicated, we are grateful for their professionalism and patience with all our wishes, because they were taken into account 100%. We started with the design and the first mockups.

After we agreed on the logo, the brand book, which we still use and consider it to be well made. Next, we had a website design that took a long time due to a huge number of additional edits and functionality that we wanted to add.

After this, a big stage that continues to this day is the development of the site, the implementation and improvement of the work of our internal business processes and the site as well.

How many people from the vendor's team worked with you, and what were their positions?

There were many of them. Partner of the company, PM, BA, 3 Developers, DevOps, Designers and Art Directors and two QA for tests.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I can say for sure that we would not have continued working if this vendor did not keep the agreement and did not issue the project exactly on time! We have been working for several years and always ROCKETECH has found various ways to solve our non-standard tasks.

I think the main reason why we continue to work with them is because we constantly see their skill, expertise, knowledge and advice on how to do something that will work immediately, not in a few years, but in a month or earlier, in our current realities this makes ROCKETECH our irreplaceable partner.

Describe their project management style, including communication tools and timelines.

It was difficult for us to get started because we had a lot of ideas, but the guys were able to find an approach to us and structure us. They work with a very new approach, which was not familiar to us before - Scrum. We were skeptical at first, then we saw its advantages and realized that this is the right approach that gives an accurate and high-quality result.

Colleagues use all possible online tools to capture our ideas both within the framework of the call and at meetings, I'm talking about Jira, Confluence, Skype and etc. Many of these tools and approaches we have further incorporated into our internal processes.

What did you find most impressive or unique about this company?

They clearly recognize the problems and solve them with us, they have no boundaries in front of us and they try to work as transparently as possible. For us it was at first a very risky approach, but then we appreciated its value and now we understand why it is much more correct to share the risks, and not pass them on to someone.

They have an impressive team and I very much appreciate in them that they do not raise prices, but try to find ways of interaction such that they remain much more profitable for us than keeping this entire team on the staff of our company!

Are there any areas for improvement or something they could have done differently?

I think it will be useful to add a model when ROCKETECH also provides the product owner. Because now we are working on a dedicated team model, which assumes that we are the owners of the product and we set tasks.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director for an email marketing company that primarily services small businesses. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

We wanted to develop a more advanced email marketing customization product that made it easy to create sales lists. They helped us with the development.  

SOLUTION

What was the scope of their involvement?

The web app contains contact storage, link tracking, and an advanced field system for emails. We’re still in the first phase of development, planning on entering a second phase following their current work.

They’re using Node.js and React to develop the product, and their design team works using Figma. 

How did you come to work with ROCKETECH?

We knew we wanted to work with a Ukraine-based IT company, so we turned to Clutch to find companies that would be a good fit. There, we found about ten companies and started conversations with their representatives. 

It was an easy decision because ROCKETECH understood our needs immediately. Even in our early conversations, they provided us with great suggestions that we ended up using for the project. That was very attractive to us. 

How much have you invested with them?

We’ve spent about $80,000.

What is the status of this engagement?

We worked on the project from January–August 2020. Our collaboration was paused due to the pandemic, but we plan on starting up again in the future.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their development skills were strong, and outputs were as expected. We didn’t experience any significant issues with them. Both the results and workflow met our expectations.  

How did ROCKETECH perform from a project management standpoint?

We worked in sprints and had our meetings over the phone to discuss progress. In almost all cases, they completed as necessary tasks according to the sprint deadlines. There were only one or two task completion dates that were missed. 

We’d do a demo with them on Mondays and plan for the week following the latest demo. The process met our expectations. We used Atlassian and Confluence for communication. 

What did you find most impressive about them?

They can take our loose ideas and form them into meaningful deliverables. We were able to expand the usefulness of our product based on their input. We found that very attractive.

Are there any areas they could improve?

The initial cost estimation was not completely accurate, however. We had to spend more than we thought. They could improve in cost estimations. Additionally, it would be helpful for them to verify that all team members are technically capable of taking on certain tasks. We had to take a developer off the project because they didn’t have the skill set we were looking for. 

Do you have any advice for potential customers?

Make sure that you clearly present your ideas and arrive at reasonable cost estimates.  

BACKGROUND

Introduce your business and what you do there.

I’m a project-manager at Rich Peach Media. Our team specializes in the development and advertising of mobile apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We worked on the creation of a mobile application for measuring the speed of the Internet connection (WI-FI, 3G, LTE, etc.). It was important for us that the application worked correctly and was convenient for our audience.

SOLUTION

What was the scope of their involvement?

Rochetech developed the design and the app for us. Separately, I’ll note the design, we were delighted!

What is the team composition?

Business analyst, iOS developer, designer and QA.

How did you come to work with them?

We’ve already developed one project with them and were pleased with the cooperation.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has been successfully added to the AppStore and we are getting great reviews.

How did the team perform from a project management standpoint?

Fine! I was given all access to view task statuses. All communications were carried out during working hours in working chats.

What did you find most impressive about them?

Structuredness and readiness to independently solve emerging problems.

Are there any areas they could improve?

Perhaps a little more critical of the deadline. But it depends on the client's requirements :)

Any advice for potential customers?

Rocketek is an excellent team that you can safely entrust the development of your app or other project.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a health and fitness app. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

We were looking to revamp our application. We had worked with another developer, and the quality was poor.

SOLUTION

What was the scope of their involvement?

They restructured the frontend design of an iOS app and added functionality. They changed the look and the signup process and added a feature that allows users to add friends and compare stats.

They changed the coding from PHP to a very complex, more modern coding language. They also developed a backend portal that allows us to analyze the users.

What is the team composition?

We worked with Alexi (Co-Partner), Igor (Business Analyst), Yatoslav (Sr. iOS Developer), and Anton (Designer).

How did you come to work with ROCKETECH?

When we were looking to replace our developing partner, a friend recommended I look offshore. We found a few companies on Clutch, and felt this team had the best proposal within our budget.

How much have you invested with them?

We spent $13,000.

What is the status of this engagement?

We began working together around July 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We are hoping to launch in early 2021. To assess their work, we look at how well they meet our quality standards and whether or not they've delivered on time. There have been some delays, some of which could’ve been avoided.

How did ROCKETECH perform from a project management standpoint?

Their project manager meets basic expectations. They work in an agile environment and include the client in their process. Communication has been pretty good.

What did you find most impressive about them?

They met all the demands we put on them and are very transparent in what they're working on. It is a good working relationship.

Are there any areas they could improve?

Their project manager needs more experience. They could have tended to details that would have helped us avoid some of the delays. 

I would also like a cost-reimbursable contract, or an equity-driven contract, rather than one driven by time and materials.

Do you have any advice for potential customers?

They are a great team to work with. I would suggest a cost-reimbursable contract with a fixed fee for early delivery and penalties for delays.

BACKGROUND

Please describe your company and your position there.

BI Property is one of the leaders in the Kazakhstan commercial real estate market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We needed the support and development of the CRM system of our facilities.

What were your goals for this project?

ROCKETECH previously helped develop Appartex CRM and we chose this product for the introduction and development - this was the goal of the project

SOLUTION

How did you select this vendor?

We chose Rosketech based on their experience, skills and knowledge.

Describe the project in detail.

Rocketech has been developing the CRM system for a long time and we were one of the clients of this platform. We needed some changes and contacted ROCKETECH. The team quickly understood our tasks as a whole. I believe that this is a real team of professionals, quickly understands the essence of the technical task and fulfills its obligations on time and with high quality.

What was the team composition?

It was presented as a technical analyst, tester, project manager and developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are professionally engaged in commercial real estate and the CRM is extremely important to us because it helps to work with all our tenants and all the associated elements and participants in this process. Despite we decided to use another solution for tenants' experience it was a great opportunity to communicate with a team of professionals who know how to analyze, develop, re-engineering projects.

How effective was the workflow between your team and theirs?

We have built effective remote work and communication with all team members. Rocketech quickly connected to the project, listened to our requests and offered different solutions.

What did you find most impressive about this company?

High level of technical skills and knowledge, also perfect communication skills.

Are there any areas for improvement?

e-docflow with Kazakhstan :)

BACKGROUND

Please describe your company and your position there.

Aviva is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers[3] across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. I was a project manager in the Business Application department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We are a private pension fund. We were looking for developers to extend our team. ROCKETECH helped us to improve with strong engineers and QA testers.

What were your goals for this project?

Long term relations in terms of developers and development partners. Our aim is skilled engineers that helped us with the realisation of new features in our platform.

SOLUTION

How did you select this vendor?

We were choosing them with tender.

Describe the project and the services they provided in detail.

We searched for several developers with specific requirements. Our system was developed long ago and a very old technology stack was selected. We had and remain the current team, but it was necessary to strengthen with new forces. ROCKETECH has provided us with specialists of several qualifications who continue our long productive work with us.

What was the team composition?

1. A manual software tester with sql knowledge at the query compilation level.
2. Delphi programmer (RAD Studio) with knowledge of Oracle (sql, trigger, procedures, functions). Work with a client-server application.
3. Web programmer (.NET, ADO.NET, BLToolkit, C #, Entity Framework). I had knowledge of SQL, working with an Oracle database.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our business is associated with money management and disposal, the platform is the main asset management tool.

How was project management arranged and how effective was it?

There was direct effective communication with each member of the team and despite the remote work, the guys became a single link in our IT department. The team is responsive and flexible towards teamwork aimed at the result.

What did you find most impressive about this company?

Ability to offer different engineers very fast and change them. ROCKETECH taking the responsibility and present quality developers. We liked it’s SLA because we are focusing on new features, product business logic, but a people just coming from ROCKETECH.

Are there any areas for improvement?

Many thanks! Continue to maintain the same quality of service.

BACKGROUND

Introduce your business and what you do there.

I am the head of mobile app development at Rich Peach Media. Our team specializes in developing and advertising our own mobile products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Our company was interested in developing our own password manager application. The main goal was to develop a high-quality mobile application that could be useful for our potential users. 

SOLUTION

What was the scope of their involvement?

The team faced the following tasks: developing the concept of a mobile application, creating a unique design, writing the application code (front and back), integrating the application with the mail service, testing the finished product, and then transferring the finished application to our team.

What is the team composition?

The team included a business analyst, back-end developer, front-end developer, tester, and designer. For our part, the project manager and developer worked, who was responsible for setting up analytics and publishing the application in Store.

How did you come to work with them?

Our colleagues advised us to contact Rocket for our purpose. After several joint meetings at which we discussed our goals for this project, comparing similar offers from competing companies, we decided to develop the application specifically from to Rocketech.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At this moment, there is no such data, we are only preparing to launch an advertising campaign.

How did the team perform from a project management standpoint?

We are absolutely pleased with how the interaction between our teams took place. All tasks were completed, all problems were quickly resolved in work chats.

What did you find most impressive about them?

Most of all I liked the fact that the team quickly solved all difficulties, offered us many solutions in various situations, shared expertise. And of course the quality of the code!

Are there any areas they could improve?

Basically, we were satisfied with everything, I think that changes are not needed.

Any advice for potential customers?

No :)

BACKGROUND

Introduce your business and what you do there.

MultiCold is a project of the Russian developer RAM Group, which has been operating in the field of construction and subsequent rental of the warehouse since 2011. This is a network of large-scale food multi-temperature distribution centers that provide refrigeration and freezing storage areas for storing goods of various low-temperature regimes.

Since 2014, the company has embodied the reality of most of its plans and has come to a result that can be proud of. We have become one of the largest Moscow networks specializing in the construction and management of industrial real estate, improving the turnover among manufacturers, wholesale companies and the end consumer. I am a Commercial Director and Chief project curator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

We rebranded and needed a quality contractor with whom we could precisely complete the project in a short time. ROCKETECH quickly and actively engaged in this work.

SOLUTION

What was the scope of their involvement?

Have a beautiful corporate website and partner with whom we can work on our other projects.

What is the team composition?

There were about 8 people in total. Including Business analyst, Designer, Developers, QA testers, and Marketing team division.

How did you come to work with them?

We chose by portfolio selection, ability, and flexibility, qualifications of people working in the company, reviews, and similar implemented projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site has helped our sales and, as a whole, has become a reliable brand tool for our group of companies, which shows the seriousness of the company to our employees, partners, and customers.

How did the team perform from a project management standpoint?

It was well organized and led by an experienced business analyst. I especially appreciated their team's understanding and flexibility with the internal financial processes of our company. In other words, the work in the process was provided before the amount paid.

There were a lot of conversations, documents, and calls, and all of them led to our results. We are grateful to this company for its productive work and the flexibility shown, which absolutely gives the result!

What did you find most impressive about them?

Direct communication with all team members, I liked openness and competence. It is very difficult at times to speak, only with the manager, the whole team is needed in order for ideas to be conveyed better and embodied faster.

Are there any areas they could improve?

I would like to advise the ROCKETECH team as one of their products to make the development of many different design variations and quickly conduct A / B testing on a real audience.  In my opinion, if the guys can implement my recommendations, it will be valuable to customers and will distinguish them from other competing companies by their personalized approach and quality of execution.

Do you have any advice for potential customers?

Work with them!

BACKGROUND

Please describe your company and your position there.

Investing platform Co-founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We are at investing filed and we was looking for team who can implement our web platform.

What were your goals for this project?

Attracting investors to capitalize investments in stock markets. The main tool to work with them is the platform.

SOLUTION

How did you select this vendor?

In general, we were satisfied with the speed and cost of the project. ROCKETECH have been selected from five companies for the implementation of our project.

Describe the project and the services they provided in detail.

This is a platform for individual and joint investments, most of the functions under a non-disclosure agreement Some of them: - Authorization and registration - Asset allocation - Security module - BI module - Integration with the exchange - Cryptocurrency Integration Module ... A team with a flexible work model implementing block by block. We were convinced by the speed of relocation and the price of each function.

What was the team composition?

Very experienced Business analyst, 2 Backend and Frontend developers, tester, DevOps, SCRUM master, Designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform for us is the main system of the company. Without it, the meaning of the project is lost.

How was project management arranged and how effective was it?

We met with Rocketech in 2018. At that time we have started our project and was thinking how it will be released. Rocketech very quickly conducted a discovery sprint of our financial platform that they were to implement. Other companies began to offer to write technical documentation, while Rocketech proposed to start and move on the project in short sprints with the implementation of functionality for each sprint.

The development team acted in a very coherent manner, always meeting the deadlines and budget in accordance with the established budget; they resolved all unforeseen issues related to this project very quickly by contacting and coordinating them with us.

What did you find most impressive about this company?

Despite the pause in the project, the team quickly returned to work and this did not affect the quality. it is very difficult to find a competent team of professionals with whom I would like to continue working for many years to come, Rocketech deserves the title of such a company.

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

Platform for automated selection and distribution of B2B customer applications for credit products. I`m Operational coordinator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

Banks miss out on approximately 70% of profit, being compelled to to process loan applications which do not meet their requirements. 65% of companies are denied access to bank products on circumstantial grounds. So we found the way to solve that issue due to special platform service.

What were your goals for this project?

The project is aimed to provide automated selection and distribution of credit applications for b2b customers making allowance for the requirements of banks with a tool for inter-bank purchase and sale of rejected applications.

SOLUTION

How did you select this vendor?

Rocketech was chosen because the task was understood quickly and competently, acceptable price and timing of the task was offered. The specialists have relevant experience in performing such tasks.

Describe the project and the services they provided in detail.

The development team took a flexible and competent approach to tasks, choosing advanced technologies. The team developed the service topology, created a microservice architecture for processing credit applications from different banks, and made the back end part of the service.

What was the team composition?

The team consisted of 6 people. All members were highly qualified and had relevant experience. They applied sprint approach to work and used Slak for effective communication. The result was recorded in Hubstuff

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Well-coordinated and effective work of the team allowed us quickly implement our product to the customer. Expectations fully met all the requirements.

How was project management arranged and how effective was it?

The collaboration was very efficient, all deadlines were met. The team was easily adjusted. The team was using such tools as Slack for communication and fixing results in Hubstuff

What did you find most impressive about this company?

Competence, flexibility, effective communications and strong sales skills

Are there any areas for improvement?

There is a little improvements could be made, is to improve hr in product area