Rocket Harbor

BACKGROUND

Please describe your company and position.

I am the Brand Experience strategist of Bitmama

Describe what your company does in a single sentence.

Bitmama is a digital financial platform that makes it easy for individuals and businesses to buy, sell, and manage digital assets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rocket Harbor to accomplish?

• Develop a custom platform that could support our advertising campaigns and marketing workflows more efficiently.

SOLUTION

How did you find Rocket Harbor?

Clutch Site

Why did you select Rocket Harbor over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Rocket Harbor were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rocket Harbor partnered closely with our marketing and internal operations teams to understand the challenges we were experiencing with campaign execution and data management. Their team designed and developed a custom software solution tailored to the way we planned, launched, and monitored advertising initiatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform significantly improved the way our marketing team manages campaigns from planning through execution. Manual administrative work was greatly reduced, allowing our team to focus more on strategy and creative execution. Reporting became much faster, and having centralized campaign data made performance analysis far more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was highly responsive whenever we had questions or requested adjustments. They listened carefully to feedback, adapted quickly when priorities shifted, and remained flexible throughout the engagement. Their organized approach and reliability made the entire development process smooth and predictable, giving us confidence at every stage of the project.

What was your primary form of communication with Rocket Harbor?

Email or Messaging App

What did you find most impressive or unique about this company?

Their communication was transparent, they welcomed feedback, and their engineers consistently offered recommendations that strengthened the final product. It truly felt like working with a strategic technology partner rather than an outside vendor.

Are there any areas for improvement or something Rocket Harbor could have done differently?

Overall, we had a very positive experience.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rocket Harbor?

We needed a partner to scale application development. It was an in-house web application built by one person.

SOLUTION

What was the scope of their involvement?

Rocket Harbor created a more robust API query protocol. Their team broke the monolithic structure that required a lot of coordination for updates into microservices. They used the Microsoft .NET framework and Azure microservices.

Their team changes and improves the platform. The application aggregates data from many APIs and assembles the information in a readable format for management decisions.

What is the team composition?

From Rocket Harbor, I’ve worked with a total of two individuals. I primarily work with a project manager but also communicate with their engineers through a ticketing system.

How did you come to work with Rocket Harbor?

They understood the application’s basic framework that was built beforehand. Their team was able to summarize the framework and offer an estimate that was acceptable to our budget.

How much have you invested with them?

We’ve spent just over $100,000 on their services so far.

What is the status of this engagement?

We started working with them in November 2018, and we’re still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One of the main improvements was the configuration of Azure DevOps with continuous integration. They streamlined the publishing of updates to the application. I see a lot of improvements each week as they publish and streamline changes.

How did Rocket Harbor perform from a project management standpoint?

We primarily utilize Azure DevOps and Microsoft Teams to communicate. We have weekly meetings too. When we create deadlines, they meet them. If we reach obstructions that could potentially slow us down, their team communicates well. They’re reliable and quick to communicate.

What did you find most impressive about them?

Their adaptability’s key. We had several changes throughout the project, and their team adapted to each of them with little instruction. They have a well-rounded team that finds solutions that save us money.

Are there any areas they could improve?

No, I don’t have any feedback at this moment.

Do you have any advice for potential customers?

Their documentation and communication’s good. Our weekly meetings are helpful in keeping us on track and moving forward.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a boat rental platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rocket Harbor?

We hired them to work on our technology.

SOLUTION

What was the scope of their involvement?

They provide frontend-and backend development using Angular. On the frontend they use NodeJS, and the backend they use a MongoDB database. The team also helps with some UX design as well.

What is the team composition?

We worked with three people from their team.

How did you come to work with Rocket Harbor?

We found them through one of their clients.

How much have you invested with them?

We’ve spent $30,000.

What is the status of this engagement?

We started working together in April 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve been knowledgeable and quick with all the work that they’ve done. The team acts as a CTO and guides us in the right direction with their expertise and knowledge.

How did Rocket Harbor perform from a project management standpoint?

We communicate through Jira and Slack primarily. There’s never any questions or confusion on what’s being worked on. They’re very quick to prioritize different tasks.

What did you find most impressive about them?

They always under-promise and over-deliver. We’re always thrilled at the outcome. The team is fun to work with as well.

Are there any areas they could improve?

They’re in Ukraine, so the time difference is a bit of a challenge. That’s not their fault, though.

Do you have any advice for potential customers?

My advice is to try to get to know the whole team; they’re all great.

BACKGROUND

Please describe your company and your position there.

Pure Fusion Media is top level advertising, branding and design company. I am the CEO of the organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocket Harbor?

Serhii and his team developed the back end programming and front end platform for a very indepth web application.

What were your goals for this project?

To deliver on time and on budget and be easy to work with and with an exceptional level of customer service.

SOLUTION

How did you select this vendor?

They had done programming work for a client of mine, and it was such a seamless project I had to start bringing them work of our own.

Describe the project and the services they provided in detail.

It was a very robust back end programming project. they provided: 1. Azure microservice architecture for scalablility, collecting and storing the data from IoT devices and reviewing the history of the data tracked from the device 2. ASP.NET Core 2.2 to build the the back-end 3. Angular 8 for the front-end 4. MongoDB database to collect the data from each type of device 5. Microsoft SQL database to manage users, access levels and display aggregated data at dashboards

What was the team composition?

Serhii and a team of three additional programmers and managers on the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Easily led to new business and new opportunities. We will continue to bring Rocket Harbor additional business.

How was project management arranged and how effective was it?

very easy and very effective.

What did you find most impressive about this company?

Their level of professionalism and their broad range of expertise stood out. Serhii and his team not only provide incredible service but also know how to ask important questions.

Are there any areas for improvement?

no it was exceptional

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at a development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rocket Harbor?

We hired them to support our efforts on various development projects. 

SOLUTION

What was the scope of their involvement?

They’ve helped us with the development of multiple assessment tools and business maturity tools. 

What is the team composition?

I primarily work with Serhii (CTO). There are typically four developers working on any given project. 

How did you come to work with Rocket Harbor?

I learned about them from another vendor we were working with. In the middle of the project, that vendor ran into some financial issues and had to stop working with us. Luckily, they introduced us to Rocket Harbor who finished the development. We’ve been working together ever since. 

What is the status of this engagement?

We started our ongoing relationship with them at the beginning of 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We wouldn’t be where we are today without them. With their support, we’ve been able to take on larger and more complex projects. 

How did Rocket Harbor perform from a project management standpoint?

We use Jira and video conferencing tools to manage the project. The time difference between our offices has actually benefited us because we start our day with an update from their team about what they’ve accomplished. Our cycle time is very quick because there’s always someone working on the project. 

What did you find most impressive about them?

They understand the ultimate end goals of the projects we work on. So even when the scope of their work is limited, they know how to set us up for longterm success. 

Are there any areas they could improve?  

Typically, I prefer to hire developers for each project as needed, but they prefer to have developers working for us full-time. However, I’ve learned how to balance our needs and projects with this. 

Do you have any advice for potential customers? 

Be open and clear about what your goals are. They do well when working within the context of our big picture goals.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of CubeMonk. We’re working in the transportation to bring truth and transparency back to business utilizing technology including IoT devices, automation, and machine learning. We’re building a marketplace, if you will.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rocket Harbor?

We needed a technology partner, a team that understood our space.

SOLUTION

What was the scope of their involvement?

They worked in a .NET stack, which is Microsoft. We’ve built a decentralized plug-and-play marketplace for the transportation industry. I would liken it to Expedia or Hotels.com for the transportation industry. That’s what they were able to help us achieve.

What is the team composition?

We had seven full-time people, and then two floaters.

How did you come to work with Rocket Harbor?

I was looking at a bunch of potions and found out the several members had broken off from a team I’d worked with them for a long time. We chose to work with them.

They question edge cases where most people don’t. They’ve been working in the transportation industry for a long time, and a lot of programmers don’t understand the industry. They do what they’re told, building code and technology off of tickets with no real understanding.

How much have you invested with them?

We’ve spent around $500,000–$600,000 so far.

What is the status of this engagement?

We’ve been working together since January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s hard to find good people. When you find someone that will be honest with you and communicate their thoughts without judgment, they become family. this has become so much more. We always rely on this team now because they’re honest, and that’s absolutely key in this space. And they never overbill, either. I never have to question their invoices. They also act ethically and morally. We’ll continue to work with them.

They’re always scanning for new tech to make things more optimized and cost-effective. They don’t just sit there and spend money on servers or software programs that no one is using, which so many companies make a mistake doing. They tell us what’s new and what’s coming out.

How did Rocket Harbor perform from a project management standpoint?

We work between Jira and Asana, and then a little bit on Trello. I’m trying to condense as much as possible. We used to have more, but we condensed them onto Asana when I learned we could use it for more. Their new plugins help as well.

What did you find most impressive about them?

It’s the honesty and the sheer talent of the team. We do things nobody else can do. The reason we’re in this position as a company is that we’ve gotten things done in a fast amount of time. The speed versus the cost has been amazing. We’ve put ourselves at a $30 million valuation in two years.

Their team is brilliant, and I’m not just saying that because I work with them every day. They’re also humble. Unlike other developers, this team understands what we’re trying to accomplish and try to hit and play all the edge cases. They question me all the time, which I love since we’re talking about pretty technological stuff.

We have fourteen people here, seven people there, and we interact as one unit and team. It’s not work; it’s fun.

Are there any areas they could improve?

I could take in funding so I can hire a bigger team from them.

BACKGROUND

Please describe your company and position.

I am the CEO of Neuston Biosystems Inc.

Describe what your company does in a single sentence.

Neuston Biosystems Inc. is a biotechnology research company focused on developing innovative biological technologies and research solutions that support scientific discovery and healthcare advancement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rocket Harbor to accomplish?

• Develop a custom software platform to streamline our biotechnology research workflows.

SOLUTION

How did you find Rocket Harbor?

Clutch Site

Why did you select Rocket Harbor over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Rocket Harbor were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rocket Harbor partnered with our leadership and research teams to design and develop a custom software solution tailored to the operational needs of our biotechnology organization. They began with a detailed discovery process, taking time to understand our laboratory workflows, data management challenges, and long-term technology goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software substantially improved the efficiency of our internal operations. Research data became easier to access, project tracking became more consistent, and manual administrative work was significantly reduced. Our teams were able to collaborate more effectively through a centralized system, resulting in faster reporting and improved visibility across active research programs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were exceptionally responsive to our feedback, adapting features as our requirements evolved while maintaining the overall project direction. Their organized project management and collaborative communication made them feel like an extension of our internal team.

What was your primary form of communication with Rocket Harbor?

Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise was matched by excellent communication, transparency, and a genuine commitment to delivering long-term value rather than simply completing development tasks.

Are there any areas for improvement or something Rocket Harbor could have done differently?

Overall, the experience was very positive.

BACKGROUND

Please describe your company and position.

I am the Founder & Managing Director of neosfer

Describe what your company does in a single sentence.

neosfer is a financial innovation company that helps build and support digital solutions for the financial services industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rocket Harbor to accomplish?

• Build a secure custom software platform tailored to our financial services workflows. Integrate multiple internal systems to improve data accessibility and operational efficiency.

SOLUTION

How did you find Rocket Harbor?

Clutch Site

Why did you select Rocket Harbor over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Rocket Harbor were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rocket Harbor partnered with our product and engineering teams to design and develop a custom software solution that addressed several operational challenges within our organization. The engagement began with discovery workshops where they mapped our workflows, gathered technical requirements, and identified opportunities to simplify complex processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform significantly improved our internal efficiency by reducing manual operational processes and giving teams access to centralized, real-time information. Cross-department collaboration became much smoother because critical business data was available through a single system rather than multiple disconnected tools.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rocket Harbor managed the project with a high level of organization and transparency. They established clear milestones, maintained consistent communication through regular status meetings, and kept deliverables moving according to schedule. Whenever priorities evolved, they adapted quickly while keeping everyone aligned on expectations.

What was your primary form of communication with Rocket Harbor?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine strong technical expertise with genuine business understanding was exceptional. Rather than simply delivering code, Rocket Harbor challenged assumptions, proposed thoughtful improvements, and consistently focused on creating long-term value for our organization.

Are there any areas for improvement or something Rocket Harbor could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of SoftKraft

Describe what your company does in a single sentence.

SoftKraft is an IT services and consulting company that partners with businesses to design, develop, and optimize modern software solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rocket Harbor to accomplish?

• We partnered with Rocket Harbor to strengthen our software capabilities through a custom development initiative that aligned with our long-term business strategy.

SOLUTION

How did you find Rocket Harbor?

Clutch Site

Why did you select Rocket Harbor over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Rocket Harbor were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rocket Harbor managed the engagement from technical discovery through deployment and post-launch support. They began by conducting in-depth workshops with our leadership, product, and engineering teams to understand our business requirements, technical environment, and long-term objectives. Based on those findings, they developed a comprehensive project roadmap and proposed a scalable system architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completed solution delivered measurable improvements across several areas of our business. Manual administrative work decreased by approximately 40% because many repetitive processes became fully automated. Overall system performance improved noticeably, resulting in faster response times and a more reliable user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rocket Harbor's project management was structured, transparent, and highly organized from start to finish.

What was your primary form of communication with Rocket Harbor?

Email or Messaging App

What did you find most impressive or unique about this company?

Their team consistently looked beyond the immediate requirements and suggested improvements that made the platform more scalable, maintainable, and user-friendly. They communicated clearly throughout the engagement, demonstrated strong engineering expertise, and approached every challenge with a practical, solution-oriented mindset.

Are there any areas for improvement or something Rocket Harbor could have done differently?

None, All went well