RiseServ

BACKGROUND

Please describe your company and position.

I am the CEO of ARGYLE Haus

Describe what your company does in a single sentence.

We are full-service fashion design and manufacturing company that provides expert services to start-ups, mid-size companies, and national brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RiseServ to accomplish?

• My goal of the project was to improve the performance of purchases on my site, and I created an application to increase the number of my customers, and the required work was done well with RiseServ

SOLUTION

How did you find RiseServ?

Referral

Why did you select RiseServ over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from RiseServ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They programmed a Native application that is compatible with all versions of phones from Android and iOS, and I am very satisfied with their work, since they added features to the application that I did not talk about, and I am very satisfied with their work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I myself had a very wonderful experience with this company, and when I work on new projects, I will definitely deal with them. I did not find anything better than their management system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I used to communicate important from Monday to Friday, they are always connected and their response is fast

What was your primary form of communication with RiseServ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The thing I liked the most about this company is that they cared about their customers very much.

Are there any areas for improvement or something RiseServ could have done differently?

Never, their system of work is integrated and organized in an excellent manner, and I advise anyone to deal with this company.

BACKGROUND

Please describe your company and position.

I am the President of OculusIT

Describe what your company does in a single sentence.

We provide IT services for higher education, specializing in IT leadership, managed ERP, security, infrastructure, and 24/7 support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RiseServ to accomplish?

• We were on a project and needed help with software development. I don’t have any experience with programming, so we brought in RiseServ.

SOLUTION

How did you find RiseServ?

Referral

Why did you select RiseServ over others?

Pricing fit our budget

How many teammates from RiseServ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed the software that helps me to teach people about the rules of driving. The practice app is supposed to detail to the students how to pass the test. It can be used on a mobile device or on a computer, made for both Android and iOS. They were in charge of the frontend development as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They demonstrated intuitive quality and effectiveness upon delivery, we have been able to streamline our processes and minimize excess resources. Users who appreciate the product have leveraged it to pass tests. The team was proactive in its project management efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good. They're very professional, which we appreciated internally. When we ran into problems, they were able to fix them very quickly.

What was your primary form of communication with RiseServ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Based on the market, they perform really well. They were really great. They’re a good company, and I’m satisfied with the product.

Are there any areas for improvement or something RiseServ could have done differently?

I have nothing to complain about.

BACKGROUND

Please describe your company and position.

I am the Project manager of Flippi LLC

Describe what your company does in a single sentence.

Manufacturing and selling throw pillows

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RiseServ to accomplish?

• Website development
• Online store with 3D visual effects

SOLUTION

How did you find RiseServ?

Referral

Why did you select RiseServ over others?

• Referred to me
• Company values aligned

How many teammates from RiseServ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our mission is to establish ourselves as a leading distributor of patented flipping pillows, and we're proud to partner with RiseServ to achieve this goal. By leveraging cutting-edge technology, we aim to create an immersive and user-friendly platform that simplifies the process of purchasing and discovering a wide range of high-quality flipping pillowcases. Our focus is on providing a seamless and enjoyable online shopping experience that allows our customers to easily find and buy the perfect pillowcases to complement their home decor.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website recently underwent a transition to new implementation technologies, and was updated to version 2.0. Our team worked diligently to introduce new features designed to drive sales. Currently, we are in the process of implementing a variety of analytics-related tasks that will pave the way for our business's future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicated weekly with our project managers, and month week we created a general report on the tasks that have been completed. This report helps us prioritize and plan the next steps for new tasks.

What was your primary form of communication with RiseServ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the personalized attention they provided my business, the flexibility in addressing high priority and new tasks, and the 24/7 communication and support.

Are there any areas for improvement or something RiseServ could have done differently?

Scaling up a successful team, like the one we have on our project, can be a key factor in increasing the number of successfully implemented tasks. We would also look into partnering with the Online Marketing team to boost our online sales, as RiseServ does only development work.

BACKGROUND

Please describe your company and position.

I am the Senior Attorney / President of The Kurta Law Firm, PC

Describe what your company does in a single sentence.

We're a law firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RiseServ to accomplish?

• As a law firm, our aim is to provide our clients with the best legal services and representation. That's why we partnered with RiseServ, a top-rated technology company, to develop a website which was designed to increase our online presence.

SOLUTION

How did you find RiseServ?

Referral

Why did you select RiseServ over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RiseServ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website is built on WordPress, and the team is very knowledgeable in this technology. First we created a design for the website, and then when the website was developed RiseServ team also did the translations to Spanish and Ukrainian languages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Recently we launched a moderate ad campaign for our business featuring our new website - and after some time we had to stop advertising because we got much more visitors and prospects than we can handle. The website works very well and it's a great business booster!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had weekly communication through the respective project manager. We could also meet on demand when issues arise. We also have a Chat thread with the team to figure out some questions quickly.

What was your primary form of communication with RiseServ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly impressed me was their personalized approach to meeting my specific needs, including their flexibility in executing priority and new tasks. Their dedication and responsiveness were great, always available for communication. They also handled the article translations for me.

Are there any areas for improvement or something RiseServ could have done differently?

There is always room for improvement, and RiseServ helps me to solve issues with the hosting provider too.

BACKGROUND

Please describe your company and your position there.

I’m a Product Manager at an Online Real Estate Platform company. We design our platform for buyers and sellers in Ukraine

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RiseServ, and what were your goals?

A real estate sales platform with a back office in Ukraine.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our business partners recommended RiseServ as a reputable vendor for software development, and we decided to start working with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Jira service is used to manage tasks, as a repository for GitHub code, the implementation of the Node.js site, React, JavaScript, Hasura. Project is being developed by Agile methodology and there are 2 week sprints with quarterly goals for our new product features.

How many people from the vendor's team worked with you, and what were their positions?

7 people from RiseServ team work with us on this project. Their titles are Software Developer, Quality Assurance Engineer, Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

RiseServ team developed a larger part of the project (60%) which included completed features like: Lot card page, Currency conversion, Search functionality, Filters, Functional and Integration tests, Test Automation. Also, the RiseServ team created an additional website for our business on WordPress.

Describe their project management style, including communication tools and timeliness.

Communication is carried out through daily meeting-stand up, as well as through specially created thematic channels in Slack.

What did you find most impressive or unique about this company?

I am most impressed by their highly-qualified staff and wide knowledge of the processes taking place on the project, response to our wishes and comments.

Are there any areas for improvement or something they could have done differently?

Increasing the number of personnel to implement as many tasks as possible that arise during work.

BACKGROUND

Please describe your company and your position there.

I'm a BizzDev & Account manager of JSP and have been working with Alex from RiseeServ for over a year on different business development opportunities. In particular, we consult the RiseServ team on Software Solutions which their Team Developed.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RiseServ?

We are ongoing business partners with RiseServ and give consultation to them on demand. The goals are to train personnel and reinforce their team with architectural solutions for their own projects

SOLUTION

How did you select this vendor and what were the deciding factors?

By recommendation, we started partnering with RiseServ and got engaged on a Healthcare project. We appreciate their dedication, timely feedback loops, and proactive management.

Describe the project in detail and walk through the stages of the project.

The project we consulted on is a complex Healthcare Platform with many applications built on Node.js and React technologies.

How many resources from the vendor's team worked with you, and what were their positions?

A development team of 5 people worked with us on this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Project Milestones were completed successfully, the goals of the team were reached.

How effective was the workflow between your team and theirs?

There was a learning curve to integrating the RiseServ team with consulting team members, but that is expected. Thanks to our Project Managers and RiseServ Management we quickly arranged the feedback loop and streamlined the cooperation.

What did you find most impressive or unique about this company?

It’s a company with in-house grown resources and which dedicates a lot of effort to nurturing talent. Overall, we have a great impression of their engineering department and customer-oriented approach.

Are there any areas for improvement or something they could have done differently?

The company is in a rapid growth stage and has improving some processes to stabilize.

BACKGROUND

Please describe your company and position.

I am the Senior Technical Manager of Abtech Technologies

Describe what your company does in a single sentence.

Abtech Technologies is a leading IT solutions, support and managed services provider based in Carlsbad California. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RiseServ to accomplish?

We were looking to improve our eCommerce store and add various features. After talking with a few companies, we decided to work with RiseServ.

SOLUTION

How did you find RiseServ?

Referral

Why did you select RiseServ over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from RiseServ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We want to enhance the eCommerce website with robust functionalities and easy navigation. We want it to be integrated with different external systems to make it accessible and scalable. The website should compare the products in terms of features and cost. The inventory management and customer management module are the key function for our enhanced site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most satisfying thing is watching the traffic and revenue graphs climb. We've seen a significant improvement in response time and speed. They're optimizing the website for SEO, and we're already starting to rank among our top competitors in a short time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used Teamwork as their project management system. You can always check what task is going on, assign the priority, the time logged, etc. It gives us a very crystal view of the progress of the project.

What was your primary form of communication with RiseServ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The deliverables are within budget and on time, which impresses us the most. Their bi-weekly meetings with quick updates are also worth mentioning.

Are there any areas for improvement or something RiseServ could have done differently?

Everyone has areas where they can improve, but in our case, we're still identifying what those are for them.

BACKGROUND

Please describe your company and position.

I am the Director - Engineering of Chronicled

Describe what your company does in a single sentence.

Build software based on Blockchain technologies to facilitate trust and enable automation between trading partners of the life sciences industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RiseServ to accomplish?

• Support to build high quality and performant Front end applications based on nodejs and Graphql
• Build UI/API automation suite to integrate with CI/CD

SOLUTION

How did you find RiseServ?

Referral

Why did you select RiseServ over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from RiseServ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Participate in agile methodologies to design and develop various functionalities of software application that has various integrations with legacy systems . Build/Enhance automation framework and automation test suite that runs nightly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Quality development - bug metrics 
2. Application performance 
3. Stability of automation suite - issues found/missed 
4. Timely delivery - Agile

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Jira - Agile board 
2. Yes. Delivered on time . 

Riseserv team members put in extra effort whenever needed to accomplish the deliverability on time.

What was your primary form of communication with RiseServ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Collaboration. Our periodical meetings with the business development team took care of any concerns /issues and address those.

Are there any areas for improvement or something RiseServ could have done differently?

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