RGray

BACKGROUND

Please describe your company and position.

I am the Partnership Manager of Wezom

Describe what your company does in a single sentence.

custom software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RGray to accomplish?

• We hired RGray for startup marketing and growth marketing for a FinTech SaaS platform we had built for one of our clients, an early stage startup. The product was technically ready and commercially invisible: no organic presence, no working acquisition channel, no repeatable demand engine, and no marketing function on the client side to build one. The goal was to put a complete startup marketing foundation in place quickly instead of recruiting and assembling a marketing team from scratch. That meant a validated growth strategy, live channels, analytics we could trust, and enough documented process for the client's own team to keep it running after launch. We also needed a partner who could work under NDA with limited access to the client's internal data, and who would plug into our delivery team rather than sit outside it.

SOLUTION

How did you find RGray?

Referral

Why did you select RGray over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from RGray were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RGray ran their startup marketing foundation program first. Phase one was research and strategy: market and competitor analysis, ICP definition, positioning and messaging, and a growth strategy built around three prioritized growth hypotheses, each with its own funnel, success metrics and test plan. That structure is what made everything after it measurable. They then designed and implemented the channel mix. SEO: technical cleanup, site structure, on page work and a demand led content plan for the product site and blog. GEO, or generative engine optimization: structuring content and off site presence so the product gets cited inside AI assistants and AI search. For this audience that turned out to be a real discovery channel, not a side experiment. PR and digital media: placements, external content and industry listings to build trust and referral traffic in fintech media. Paid user acquisition: campaigns, landing pages and conversion tracking, used to test the three hypotheses quickly rather than to buy volume. In parallel they built AI into the daily marketing operation. RGray designed a custom AI system with multiple agents across Claude, Grok, Perplexity and Gemini, each assigned to a specific job: market and keyword research, content production and editing, and localization. It shipped with prompts, workflows and checklists, so the same quality of output could be produced by a much smaller team in a fraction of the time. Key deliverables: the growth strategy with three hypotheses and funnels, channel and content plans, the analytics and attribution setup, the AI agent workflows and prompt library, and a set of process checklists plus a marketing action plan handed over at the end.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We tested the three growth hypotheses and two of them proved to be working, so those two and their funnels were elaborated further. Customer acquisition cost started at $31 and came down to $16 by the end of the test campaign, which is below the average in the industry. In total the test campaign brought around 2,500 activated users. That volume did more than lift revenue: it gave us enough real behaviour to run proper user, funnel and product analysis, which is exactly what an early stage product needs at that point. The outcome that mattered most to us is harder to put a number on: our client came out of the engagement with a working acquisition system and the documentation to run it, instead of a pile of finished campaigns. That is the difference between marketing spend and a marketing function.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time and on budget, with no invoice surprises. We had a weekly call, a shared board with owners and deadlines, and a monthly report tied to the metrics in the strategy, so it was always clear what was in flight and what it was meant to move. Our client's roadmap shifted more than once, and each time RGray resequenced the plan within days instead of reopening the whole scope. Questions got same day answers.

What was your primary form of communication with RGray?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Two things. They behave like product owners rather than a service agency: they pushed back on our ICP assumptions and on the pricing page, and they were right, which is not what we expected from an outsourced marketing team. And the AI part is real. Plenty of agencies say they use AI. RGray built a working multi agent system across several platforms, documented it and handed it over, so it kept producing value after their part of the work was done.

Are there any areas for improvement or something RGray could have done differently?

The early reporting was denser than we needed. We asked for a short executive summary on top of the detail and they added it, but it would have been better as the default. And because we sat between RGray and the end client, the first couple of weeks took extra coordination on our side to get them the access and context they needed. Next time we would finish that handover before day one.

BACKGROUND

Introduce your business and what you do there.

I am the Head of Operations at Sats Terminal. We operate in the financial services industry, offering decentralized exchange (DEX), cross-chain bridging, and yield aggregation services within the Bitcoin ecosystem.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RGray?

We needed support with SEO, GEO optimization, PR, and paid user acquisition. Additionally, we wanted to implement AI in our research, content creation, and localization processes.

SOLUTION

What was the scope of their involvement?

RGray handled SEO, GEO optimization, PR, and paid user acquisition for Sats Terminal. They also assisted us in integrating AI into our research, content creation, and localization workflows. Deliverables included content assets such as blog posts, SEO articles, and localized materials in multiple languages, as well as campaign setups, SEO audits, and AI-assisted production pipelines. Their paid campaigns targeted crypto-native audiences, and the AI workflows enabled faster content production and localization across different markets.

How did you find RGray?

We found RGray through a referral. We chose RGray because their pricing fit our budget, they offered good value for cost, and they provided a wide range of useful services.

How many teammates from RGray were assigned to your project?

There were between 2 and 5 teammates from RGray assigned to our project.

What is the status of this engagement?

The project began in January 2026 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw consistent growth in organic traffic and increased visibility in search results for key terms relevant to our product. The SEO and GEO work led to a measurable uptick in inbound interest from crypto-native audiences. Paid acquisition campaigns brought in a steady flow of new users at a cost that fit our budget. Content production speed improved significantly with the AI-assisted workflows, allowing us to produce and localize content across multiple languages much faster. Overall, the engagement enabled us to scale our marketing output without proportionally increasing the team size.

What was your primary form of communication with RGray?

We primarily communicated through virtual meetings, email, and messaging apps.

How did RGray perform from a project management standpoint?

RGray always delivered on time.

What did you find most impressive about them?

The most impressive aspect was their ability to combine traditional marketing services with AI-driven workflows. Unlike most agencies that offer one or the other, RGray helped us integrate both into a single process, making the collaboration efficient and practical for a fast-moving crypto startup.

Are there any areas they could improve?

No, everything was great.

BACKGROUND

Please describe your company and position.

I am the CBDO & Co-founder of CoinLaunch

Describe what your company does in a single sentence.

CoinLaunch is a crypto analytics platform for crypto investors and businesses. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RGray to accomplish?

• Bradning
• Data-based product design: platform structure + UX/UI
• SEO & GEO: get into top 5 by the main search topics.
• Content Marketing: Fill the platform with the optimized added value content + establish content production processes
• Get new clients for traffic services

SOLUTION

How did you find RGray?

Online Search

Why did you select RGray over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from RGray were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RGray works with us as a full-cycle marketing partner, and the scope has grown steadily since the start of our cooperation. The engagement covers five main areas:

1. Market & Competitor Research → Product Concept. RGray started with a very scrupulous analysis of the market, competitors, and demand. Based on that data, they proposed their own vision of how the product should look, including its structure and the specific product modules. Because every suggestion was backed by data and clear conclusions, we agreed with almost all of their points, and this research became the basis for the platform's concept.
2. Branding & UX/UI Design. They developed the platform's visual style and full UX/UI. Since CoinLaunch is an analytical platform that evaluates crypto projects against 80+ metrics, the main design challenge was presenting large data sets intuitively. RGray handled this through iterative prototyping, user testing, and focus groups before moving to the final design.
3. SEO & AI Search (GEO). RGray took us from zero to ~150,000 visits per month, with 90% organic traffic coming from search engines and AI providers. CoinLaunch now ranks TOP 1-5 for the main keywords related to crypto investment and crypto investment platforms.
4. Customer Acquisition. Beyond inbound work, RGray regularly brings us new clients directly from their own network and channels. 
5. Token Launch Marketing for Our Clients. As we specialize in crypto investment and token launches, many projects on our platform need complex marketing for their product or token launch. RGray serves them very efficiently, so they've effectively become an extension of our value proposition to our own clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The most measurable outcome is organic growth: RGray took CoinLaunch from 0 to ~150,000 visits per month, with 90% of traffic coming organically from search engines and AI providers (ChatGPT, Perplexity, and similar). We now rank in the TOP 1-5 for our main target keywords related to crypto investment, presales and crypto investment platforms, which is our primary source of new users.
• There are also direct commercial results: RGray has referred around 14 new clients to us from their own network and channels, and the token launch campaigns they run for projects on our platform have helped raise around $10M for our clients.
• Beyond traffic, the market and competitor research they delivered directly shaped the product itself: the platform structure and modules we launched were largely based on their data-backed recommendations, which saved us months of trial and error. 
  
  
  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been one of the strongest aspects of the cooperation. We have a regular meeting cadence with weekly syncs and monthly reviews where they present progress, metrics, and next steps, so we always understand what's being done and why. All key milestones and deliverables have been delivered on time. Day-to-day communication runs through Telegram and Slack, and their response speed is impressive - usually within a couple of hours. Hleb is personally involved in the engagement and monitors everything closely, which shows in the level of detail across the work. What stands out most is how they respond to our needs: when priorities shift, which happens often in the crypto market, they adapt quickly without losing quality or deadlines. They're also proactive - they often flag upcoming tasks and dependencies before we do, effectively keeping us on schedule too.

What was your primary form of communication with RGray?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing is that RGray thinks like product owners, not like a service agency. Their research didn't just inform our marketing - it shaped the product itself, down to the platform structure and modules. Every recommendation they make is backed by data and clear reasoning, so decisions are easy to agree on. Their use of AI is on another level. They've automated a significant part of the marketing processes with AI - research, content production, reporting, and operations - which multiplies the impact of the same team roughly x10. We get the output volume of a large agency with the attention and quality of a boutique one. They were also ahead of the curve on AI search: a large share of our organic traffic now comes from AI providers, which is a channel most agencies aren't even measuring yet. Their crypto expertise is also rare: they understand the market's culture, cycles, and narratives, so we never have to explain the basics.

Are there any areas for improvement or something RGray could have done differently?

Honestly, it's hard to name anything significant - the cooperation has been running for a long time and the process is well tuned. If we had to pick something, their reports and analyses are sometimes very deep and detailed, so it takes time to digest them; a short executive summary on top would make them even more useful. But we'd take this level of thoroughness over the opposite any day.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a technical platform, and we operate in the crypto space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RGray?

We hired RGray for their digital marketing services. We needed to develop a marketing strategy for our project, but we didn’t have a lot of experience in the digital marketing world.

SOLUTION

What was the scope of their involvement?

Together with RGray, we’ve carried out the creation of our overall marketing strategy. Their team also helps us with our SMM, PPC, SEO, PR, and email campaigns.

What is the team composition?

We work with about six people from their team.

How did you come to work with RGray?

We met RGray at a conference. We were looking at several other vendors, but we decided to go with their team because we were impressed with the mindset that they had when it came to product promotion and individual marketing activities. We also liked the fact that they have experience working in the crypto space.

How much have you invested with them?

We have spent a little over $50,000 on the project.

What is the status of the engagement?

We began our partnership in March 2022, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the current state of the market, it’s not ideal for us to launch new products. However, the product RGray delivered has exceeded our expectations in terms of performance. At the moment, we have over 10,000 registrations, 1,000 monthly active users, and a bounce rate of 10%, which is pretty good for our niche.

How did RGray perform from a project management standpoint?

They’ve done a pretty good job from a project management standpoint. They’re always on top of everything, and we have weekly and monthly meetings to discuss updates and the progress of the project.

All management shortcomings are offset by quick feedback through our communication channels: Telegram, email, and Slack.

What did you find most impressive about them?

We’re impressed with their experience in the crypto space.

Are there any areas they could improve?

They should devote a little more time to improving their project management skills.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of bitoftrade, a technological platform for crypto investors. Our platform allows users to trade assets with the help of tools like leverage, swaps, and limit orders. It’s essentially a crypto exchange platform for crypto users all over the world. I’m responsible for the whole marketing department and the company’s brand promotion and customer acquisition. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RGray?

We hired RGray to help us with SEO and content development to increase our brand awareness through content. 

SOLUTION

What was the scope of their involvement?

RGray is helping us with SEO, link building, research, and general SEO. For content development, they provide recommendations on new topics for articles. They tell us the most relevant content for a particular audience and recommend the right keywords. In other words, they not only help us with content development but also offer recommendations on how we can improve our general performance. 

Moreover, their team writes articles for us, and we post them on our website. They work on backlinks and collaborate with another team that works on our PPC campaigns. They’re helping us with that, but it’s not one of their major responsibilities. 

Sometimes, RGray helps us with design. They work on the visuals of the articles, creating nice infographics, cover images, and other things. They cooperate with our designers and provide their recommendations on how to make the materials more engaging wherever they’re posted. 

What is the team composition?

We mainly work with 3–4 people from RGray. Their founder is in charge of keyword research, and another teammate writes the content. The third one is a technical person who helps us with our website in terms of posting articles correctly and checking if backlinks are placed correctly. 

How did you come to work with RGray?

We chose RGray over their competitors because of three reasons. First, they were bilingual — we needed content in both English and Russian. Second, they had a great portfolio. Third, they understood the crypto industry; they knew the trends and understood what was going on in the industry. That was our main reason for choosing them. 

How much have you invested with them?

We’ve invested around $5,000 per month. This depends on the scope of their work, how many articles they produce, and other factors. 

What is the status of this engagement?

We started working with them in March 2022, and the partnership is ongoing. We’ve launched the platform, and they’re now basically handling our content. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

To measure success, RGray provides us with monthly and weekly reports as they monitor our website’s performance all the time. The reports contain all the metrics and numbers we need to see what works and what doesn’t. If something isn’t working, we improve it together. For example, if a certain article doesn’t perform well, we work on it together. 

Overall, I would definitely recommend working with them. They may be expensive, but it’s a cost you should pay for the quality of their work. They work hard not only in terms of SEO but also in terms of meaning, messaging, and brand recognition. The team digs deep into our brand to understand our benefits and what we are selling.  

How did RGray perform from a project management standpoint?

RGray’s project management is amazing. Their founder is in charge of the engagement, and he monitors everything. He’s in touch with me on a daily basis — their communication and management are awesome. 

To communicate, we’ve used Slack and Telegram. They’re also using good tools like Google Analytics. 

What did you find most impressive about them?

Our communications with them have been impressive. The team is truly friendly. I like working with people who speak my language, so it’s easy for us to communicate about any problems or topics. Overall, their communication and personalities are great. They’re a combination of professionalism and fun.

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

The structure of RGray’s workflow is great, so listen to what they say and follow their recommendations. Don’t be like other companies that think they know everything, but they don’t. Follow instructions — their recommendations work. 

BACKGROUND

Please describe your company and your position there.

I'm CEO of Penguin Karts, a battle racing game on the Fantom blockchain.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RGray?

We hired RGray to do crypto related PR for our token generation event.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our COO recommended their services, as she had worked with them in the past. For PR placement and content production they do extremely well for a product launch. Everything was targeted and they worked with our budget, even though it changed many different times. They also advised us on our overall strategy, and their guidance offered an expert to the team that we would not have otherwise had. They say the devil is in the details, and Gleb at Rgray is very detail oriented.

Describe the project in detail and walk through the stages of the project.

It was a relatively simple campaign, but where it really shined was the article that the team wrote about Penguin Karts under the guidance of Rgray. We were having trouble defining some of the game details and NFT utility, and with his guiding questions for the article brought out the best of the team and it showed in their work.

How many resources from the vendor's team worked with you, and what were their positions?

We are not sure, there is quite a bit of outreach that goes into outreach for the publications, we worked directly with Gleb, and used his expertise, and he handled his team. They also responded very quickly to some last minute requests when we needed help with some research into Twitter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The article got picked up organically on top of the paid placements, which increased visibility.

How effective was the workflow between your team and theirs?

It brought together a brand new team to produce a very nice piece of content and helped define the core direction of the marketing campaign for the year.

What did you find most impressive or unique about this company?

They are crypto experts, ask them anything.

Are there any areas for improvement or something they could have done differently?

I don't think so.

BACKGROUND

Introduce your business and what you do there.

I'm the CMO in TruePlay, a B2B Blockchain platform for licensed gaming projects that was launched in December. We have cryptocurrencies that are used in the crypto casino.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RGray?

We hired RGray to offer marketing and advertising services.

SOLUTION

What was the scope of their involvement?

RGray worked with us in marketing and advertising our business. They also helped us in collecting money to ensure we had successful crowdfunding. As part of that, the team made a website with a description of the project, and they helped us negotiate with the influencers so that they’d work with us. They helped with paid media, too.

We didn't give them a brief of the details to follow because the work wasn’t as formal as it should be. We just gave them a couple of tasks to do. They didn't create the content. Instead, they just posted what we provided them.

What is the team composition?

We worked with about five people from their team, but our main point of contact was their CEO.

How much have you invested with them?

We spent more than $50,000 on the project.

What is the status of the engagement?

We worked with them from November–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our main goal was to raise money for the business and RGray helped us achieve that. As a result, we'd like to work with them again on future projects. 

How did RGray perform from a project management standpoint?

They were great in terms of sticking to the schedule and delivering the project on time. They had good communication skills, and they catered to our needs whenever we reached out to them. We didn’t use any project management tool, and we usually communicated via messengers and phone calls.

What did find most impressive about them?

They were experts in marketing and had solid experience working with cryptocurrency projects.

Are there any areas they could improve?

They had nothing to improve.

Any advice for potential customers?

Trust RGray to handle your project professionally and you'll be satisfied with their results.

BACKGROUND

Please describe your company and your position there.

I'm the owner of IT agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RGray, and what were your goals?

We've decided to reach the next level of company presence on a market alongside with clearing up the vision of our goals and approaches. We needed a company which were able to help us with a huge variety of questions and RGray came up being the one we needed.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were working together for the same client and I saw that the work they did for that client is very good. We didn't need to find any evidences for their quality as we've seen results and their real approach, which looked very positive to me.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We wanted to go over every aspect of the company including re-branding (which should happen a bit later on). At this point we've went over the next roadmap

1. Competitor Analysis, Digital Strategy Creation, Semantic Core Creation, Linkbuidling Strategy Design;
2. Makreting Funnel Design
3. Web Design Update
4. Content Creation for Website Pages, Blog, Email and External Placements;
5. Digital Inftastrucutre Setup (Analytics Tools Customization, Email Markeintg Setup, Remarketing Setup)
6. Ongoing: - Content production - Graphic Design - Link-building - Social Media Setup - Paid Marketing Setup

How many resources from the vendor's team worked with you, and what were their positions?

I think it was about 6 people I've worked with there. I'm not sure about all the positions, thou let me try at least:-) - Marketing lead - Marketing Manager - Content writer - Designer - 2 others whom positions I don't really remember. I've used to work mainly with their manager, as I didn't really want to work with each persona individually

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the very beginning we have about 300% more visitors than before (just first few days) and this number just grows! We've been working previously with another company from EU which didn't bring us a half of that over a few months. At this point I have about 10 times more leads than I had before which are much more relevant due to the proper semantic core.

How effective was the workflow between your team and theirs?

Something amazing: we have a synergy with RGray. It isn't an overstatement: they listen what I say very carefully and I'm a very happy client as I don't need repeating anything.

What did you find most impressive or unique about this company?

As said above, we've worked together before they started doing work for us and I was sure it's going to be perfect: they really care about making everything clear and efficient. They understand when they should insist and vice versa, where they should not. I see that they care about results and they are not trying to do their work just to grab some money.

Are there any areas for improvement or something they could have done differently?

I cannot suggest anything as I'm still very impressed.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at a hybrid cryptocurrency exchange that has gamified trading. Users can trade cryptocurrency and stocks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RGray?

We needed help with traffic generation, branding, and our initial product launch.

SOLUTION

What was the scope of their involvement?

RGray is building our complete brand identity from scratch, including our website and landing pages. In terms of marketing, they manage paid ads and PPC. The team also helps us with on-and off-page SEO, digital marketing, and content strategy.

What is the team composition?

We work with Hleb (Co-founder) and at least three other teammates.

How did you come to work with RGray?

When I contacted RGray, I had three marketing agencies lined up to get quotes, and they all stood me up. I was in an absolute panic. I had a single day to find a new vendor. I was referred to RGray and they miraculously put together a proposal in 24 hours that included everything we needed.

They also sent a detailed survey that sent a ripple throughout our company; they were fundamental business questions we hadn’t put together yet. The team really helped us uncover who we are and self-identify from day one.

How much have you invested with them?

We spent $25,000–$50,000.

What is the status of this engagement?

We started working together in November 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

For having a zero-page website, the team was able to successfully deliver a 5% conversion on their test traffic. The team was able to get customers to convert with little trust.

When our founders wanted to change our landing pages, RGray pivoted on the spot and changed all of the creative. They’re just amazing and willing to accommodate us no matter what demands we make.

How did RGray perform from a project management standpoint?

RGray leads our organization through the project process, step by step. When our team gets lost, RGray takes extra time to help us out. We used Telegram, initially, for communication. Now, we use Slack and Skype.

What did you find most impressive about them?

They’re quick to move, and they can work under extreme deadlines. They have mid-range prices and offer excellent quality.

Are there any areas they could improve?

Their junior staff needs to practice more when speaking with customers. They’re not great at giving presentations, but they clearly know their stuff.

Do you have any advice for potential customers?

My advice is to answer all of their questions in as much detail as possible. There’s no such thing as over-answering.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Leafarise. We just founded our company. We’re planning to release a mobile app for gardeners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RGray?

We needed help with branding.

SOLUTION

What was the scope of their involvement?

They did marketing research and branding strategy for us. They created a profile of our typical app user. They created a name for our company and app, and they made our logo.

What is the team composition?

I work with three people.

How much have you invested with them?

We’ve spent about $1,000.

What is the status of this engagement?

We started working together in August 2020, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with the work they’ve done. The quality is quite high.

How did RGray perform from a project management standpoint?

Their co-founder was the project manager. He coordinated with other people. They’re a very professional team. We have weekly meetings where they show us keynotes for the work they’ve done.

What did you find most impressive about them?

We’ve never worked with other companies in this field, so I don’t have anyone to compare them to. 

Are there any areas they could improve?

No, everything went well.

Do you have any advice for potential customers?

They are a very professional and good team. You won’t regret working with them.