What evidence can you share that demonstrates the impact of the engagement?
The website has been commended by industry leaders. In fact, the biggest beta aggregator in the crypto world invited our company to join The Data Initiative.
This is an initiative meant for cryptocurrency exchanges to provide their trading book numbers so there’s more transparency around the manipulation of cryptocurrency numbers.
We’re essentially listed there because of the data aggregator we created alongside RGray. Our data is the first of its kind, and it’s commended by industry leaders. This is the type of recognition one would want when creating a solution for the industry.
How did RGray perform from a project management standpoint?
Overall, it was a good experience. We became very close, and the team felt like a part of our team.
They proposed a budget, which increased over time. However, the increases were explained with logic. Since the project was the first of its kind, it was very difficult to do an accurate estimate. The amounts weren’t that significant when you look at the total size amount allocated for this project.
Given the circumstances, I respect how they handled the situation. They took on something new, and the budget proposed was very close to what we ended up spending.
They have their own open-sourced project management software that was quite customized to our needs. The many dashboards used to track resources were very helpful. The dashboards reduced nerves throughout the development and go-to-market strategy we implemented. Also, we used Google Docs for file storage, and we emailed as well.
What did you find most impressive about them?
They’re a lean team. They’re working hard to gain notoriety in the market, and that work ethic really shows in their day-to-day work.
They are on the up. They are not yet on the level of more expensive agencies with more experience. That type of lean team momentum built from their work ethic makes them good to work with. Think about Lebron—the first time he was in Cleveland, moving up, before going to Miami.
Are there any areas they could improve?
The budget increase was the more negative part of the engagement. When a budget is proposed, we want to stay on budget. But, since they handled the budget increase well, we said, “this is fine.” There were also a few small issues with scheduling some calls. This was very minor and could have been an error on our end as well.
Do you have any advice for potential customers?
Potential customers should triple plan what they want to build. It saves your time, their time, and makes for better delivery of the product.
We should have planned a little bit better with RGray, so my advice would be to make sure you have a defined plan. Even if you have to consult with someone to get that plan written down, it’s valuable to be prepared before engaging with this type of vendor.