# Reputation.ca Ltd Reputation.ca Ltd Reviews (5), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 0 connections joined Reputation.ca Ltd's Network [Visit Website](https://www.reputation.ca/?utm_source=clutch.co&utm_medium=referral&utm_campaign=Clutch_profile) [Get a Custom Proposal](https://clutch.co/profile/reputationca) **Canada's #1 Online Reputation Management Firm** Market leading Canadian online reputation management firm with 12 years experience, custom programmed software, top publishing contacts and substantial media coverage and recognition. Offers suppression of negative links, guaranteed removal of content, reviews management, media monitoring, positive public relations and many more services. This is a full service reputation management agency. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $50 - $99 - Number of employees: 10 - 49 - 1 Locations: - Toronto, Canada (Headquarters) - Founded in 2011 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 60% Public Relations - 40% Search Engine Optimization ### Focus Areas - Public Relations Focus: - 80% Online reputation management - 10% Crisis communications - 5% Investor relations - 5% Public affairs - SEO Focus: - 60% SEO Reputation Management - 10% Content development - 10% Link earning & development - 10% Mobile optimization - 10% On site optimization ### Clients - 5% Small Business (<$10M) - 70% Midmarket ($10M - $1B) - 25% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.6 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Clients appreciate Reputation.ca Ltd's effective services, noting strong communication and quick results. However, specific project costs and client sizes are not disclosed. Overall, clients view the value for cost as high due to positive outcomes and satisfaction with the services provided. **Most Common Project Size**: Less than $10,000 based on 4 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Advertising: Less than $10,000 based on 1 review - Digital Strategy: Less than $10,000 based on 1 review - Other Digital Marketing: $10,000 to $49,000 based on 1 review - Social Media Marketing: Less than $10,000 based on 1 review - Branding: Confidential based on 1 review - Public Relations: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Reputation.ca Ltd Review Insights Overall Review Rating: 4.9 - Quality: 4.7 - Schedule: 4.6 - Cost: 4.6 - Willing to Refer: 4.9 ### Top Mentions - Communicative (2 mentions) - Knowledgeable (2 mentions) - Customized support (1 mentions) - Establish clear expectations (1 mentions) - Flexible (1 mentions) - Great project management (1 mentions) - Timely (1 mentions) - Transparent (1 mentions) - Understands their clients' needs (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Expertise in Marketing and SEO** Reputation.ca Ltd is recognized for its deep knowledge in marketing and SEO. Clients appreciate their ability to ask the right questions, provide insightful recommendations, and execute effective strategies that result in improved search rankings and client acquisition. **Impressive Results and Client Satisfaction** Clients report high satisfaction with the results delivered by Reputation.ca Ltd, including increased positive reviews, improved Google ratings, and successful lead generation. The company has exceeded client expectations in multiple projects. **Proactive and Knowledgeable Team** The team at Reputation.ca Ltd is noted for their proactive approach and in-depth knowledge. Clients have highlighted their ability to handle tasks with minimal follow-up and deliver impressive editorial and strategic insights. **Personalized and Transparent Service** Reputation.ca Ltd offers customized solutions tailored to each client's specific needs. Clients appreciate the transparency in their process and the detailed, personalized plans provided to address unique challenges. **Successful Reputation Management** Reputation.ca Ltd has effectively managed and improved clients' reputations, particularly in addressing negative reviews and enhancing the new business lines' online presence. Their strategies have helped clients achieve significant goals. **Areas for Improvement: Regular Progress Updates** While most clients are highly satisfied, one client suggested the addition of weekly team meetings to communicate progress. This indicates a potential area for improvement in maintaining consistent communication about project status. **Effective Online Presence Enhancement** Reputation.ca Ltd has a strong track record of improving clients' online presence through blogs, review sites, media websites, and SEO efforts. Clients have seen substantial increases in positive reviews and overall online visibility. **Smooth Workflow and Communication** Clients consistently praise Reputation.ca Ltd for their seamless workflow, same-day responses, and ease of communication. The team is described as organized, prompt, and responsive, ensuring smooth project execution. ### Reputation.ca Ltd Reviews #### Branding & Reputation Management for Energy Management Firm (Featured Review) **The Project** - Services: Branding, Public Relations - Project size: Confidential - Project length: Apr. 2016 - Ongoing **Project Summary**: After changing service lines, an energy management firm hired Reputation.ca to help focus their online presence on their new identity. The team helped boost rankings and suppress outdated negative reviews. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Energy Firm - Industry: Energy & natural resources - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 15, 2020 **Feedback Summary**: Internal stakeholders are pleased with Reputation.ca’s ability to deliver a customized, effective plan. The team’s efforts led to an overall increase in the firm’s Google rankings as well as sustained brand reputation success in general. ""We saw immediate results." " **BACKGROUND** Introduce your business and what you do there. I’m the director of commercial and industrial markets for an energy management firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Reputation.ca Ltd? We had a change in strategy which resulted in a change of our target audience. We had some negative reviews associated with our old business line that were negatively affecting our new business line, so we hired Reputation.ca to help us change our online presence. **SOLUTION** What was the scope of their involvement? Reputation.ca helped us to refocus our online presence towards our new customer base and away from the old types of businesses we were involved with. The team provided us a platform for our new venture that wasn’t compromised based off of our previous ventures.  They made recommendations for our website and how best to optimize it, helping us with our SEO efforts through custom articles and increasing our social media presence.  What is the team composition? We worked with two members of their team.  How did you come to work with Reputation.ca Ltd? We found Reputation.ca online. Also, one of our colleagues had worked with them previously and had a good experience. After a conversation with Raphael (Content Development Creator), we decided to partner with them. What is the status of this engagement? We began working together in April 2016 and the collaboration is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Before Reputation.ca came on board, when people searched our business online, they only saw activity related to our business lines from 10 years ago. Since they’ve executed their strategies, those search results are a lot more aligned with what we’re actually doing. Our Google rating is over 4.5 now, which was a big goal of ours. Reputation.ca really helped bridge the disconnect between our old and new identities.  How did Reputation.ca Ltd perform from a project management standpoint? They’ve performed well. We have monthly calls with Reputation.ca, and the team is organized, on time, and flexible when needed. We also get weekly reports, which are always good. We’ve had no issues.  What did you find most impressive about them? We saw immediate results. As the months have gone by, we still get fantastic reports from them. The uptick in our rankings has been invaluable, and the negative content associated with our business is being pushed back several pages. We’re achieving the goals we had set out to achieve.  Are there any areas they could improve? No, I have nothing negative to say.  Do you have any advice for potential customers? Identify the problem you’re trying to solve. Reputation.ca will take the time to understand what you’re struggling with and provide a detailed, customized plan, and the process will be very transparent. --- #### Digital Marketing for Content Creation Company **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Feb. 2021 - Ongoing **Project Summary**: Reputation.ca Ltd has provided digital marketing services for a content creation company. They are tasked with improving the company's online presence through blogs, review sites, and media websites. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Content Creation Company - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 18, 2021 **Feedback Summary**: Reputation.ca Ltd's services continue to boost the company's online presence, allowing their customers to generate positive feedback and reviews about their services. The client is pleased by the team's promptness and skills. They have executed a seamless workflow ensuring the project's success. ""Their inside knowledge of how these websites work and their editorial process has been very impressive." " **BACKGROUND** Please describe your company and your position there. Founder and CEO of a content creation company **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Reputation.ca Ltd? We took advantage of Reputation.ca's services to improve our online presence on external sites through blogs, review sites, and media websites. **SOLUTION** How did you select Reputation.ca Ltd and what were the deciding factors? We have a prior relationship with this company, and when we ran into some PR issues, they were quick to help. This is our first time utilizing their services as a paid client. Describe the project in detail and walk through the stages of the project. Matt helped me address any fake or negative reviews left by competitors or disgruntled customers. I then took advantage of their reviews management to actively solicit my customers and get more positive reviews in a strategic way that wasn't abrasive. How many resources from the Reputation.ca Ltd team worked with you, and what were their positions? I worked with Raphael Thurber, Matt Earle, and and Matthew Evanoff. Raphael is the project manager, Matt is the CEO, Matthew is their lead editor. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our positive reviews online have dramatically increased and our customers have been pleased with their method of submitting those reviews. There hasn't been any negative feedback from them about the process, and they were happy to leave them for us. How effective was the workflow between your team and theirs? Smooth workflow. They are always quick to reply, always same-day responses. What did you find most impressive or unique about this company? Their inside knowledge of how these websites work and their editorial process has been very impressive. They can do a lot of work with very little, and I never have to follow-up for updates. They're on the ball. Are there any areas for improvement or something they could have done differently? No areas for improvement. They've been a pleasure to work with. --- #### Format Changes for Consulting Company **The Project** - Services: Advertising - Project size: Less than $10,000 - Project length: July - Sep. 2019 **Project Summary**: Reputation.ca Ltd provided changes to a marketing campaign They added features and made it more appealing.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** CEO, Research & Consulting Company - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 21, 2020 **Feedback Summary**: Reputation.ca Ltd made the final product very appealing. Communication and execution were seamless. They were very knowledgeable.  ""They asked questions to know exactly what we want and executed." " **BACKGROUND** Please describe your company and your position there. I am the CEO of an independent research and consulting company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Reputation.ca Ltd? We were looking make upgrades to our marketing/research distribution campaigns and overall build the online presence of the Company. Our firm out-sourced this work as we do not have an advertising/marketing team in-house. What were your goals for this project? We primarily wanted to change the format of our marketing/research distribution campaigns in order to turn more leads into clients and make the campaigns more appealing. **SOLUTION** How did you select this vendor? I found Reputation through word of mouth. Describe the scope of their work in detail. The team at Reputation helped us reorganize and add features to our marketing/distribution campaigns that made it more seamless to navigate and turn potential leads to clients. making our Marketing campaigns more practical and effective. These features also made our campaigns more visually appealing and interactive. What was the team composition? I worked closely with an employee at the firm. I'm not sure how many were involved on the back end. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? First and foremost we liked the way our campaigns turned out. The final product was very appealing and incorporated features to make our campaigns more effective. We have gotten many compliments on the switch. How effective was the workflow between your team and theirs? The communication, management, and execution of the project were all seamless. What did you find most impressive about this company? The Company was very knowledgeable in the area. Communication was excellent. They asked questions to know exactly what we want and executed. Are there any areas for improvement? The Company fulfilled all our wishes. --- #### Rebranding & Social Media Marketing for Catering Business **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: Jan. 2016 - May 2017 **Project Summary**: Reputation.ca Ltd was responsible for building up the digital presence of a commercial catering business. The team revamped the client's website and managed their social media accounts to increase visibility. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Catering Business - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 20, 2020 **Feedback Summary**: Reputation.ca Ltd exceeded the client's expectations because their work drew interest from unprecedented sectors of the market. Their workflow was great, and they were easy to work with. The team was communicative. While they could be more consistent with their progress updates, they drove results. ""They exceeded our expectations! We are very happy with the results." " **BACKGROUND** Please describe your company and your position there. We are a institutional and commercial catering company that provides contract services for large institutions and businesses. I am the Director of Business Development. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Reputation.ca Ltd? We had fallen behind in our online presence. We did not market to the general public and found our social media and web presence was lacking. We wanted a robust campaign to improve our market share. What were your goals for this project? Improved Social Media presence. Revamped company site. Become easily accessible and visible on the net for our customers and new customers looking for our services. **SOLUTION** How did you select this vendor? The customer service and support staff were what set them apart from their competitors. We had a very positive experience with this company. Describe the scope of their work in detail. We didn't have any social profiles. They created and optimised all of those platforms. What was the team composition? Throughout the whole process I worked with 3 people. A director of sales and 2 account managers. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? They exceeded our expectations! We are very happy with the results. Our company was able to draw interest from sectors of the market that we had never in our 27 year history gained access to. Great win. How effective was the workflow between your team and theirs? It was good. What did you find most impressive about this company? Ease of communication and direct nature of team. Are there any areas for improvement? The only thing I could ask to make this a better experience would be a weekly team meeting to communicate progress. However, the results were what mattered and they came through. --- #### Branding & Reputation Management for Energy Management Firm **The Project** - Services: Branding, Public Relations - Project size: Confidential - Project length: Apr. 2016 - Ongoing **Project Summary**: After changing service lines, an energy management firm hired Reputation.ca to help focus their online presence on their new identity. The team helped boost rankings and suppress outdated negative reviews. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Energy Firm - Industry: Energy & natural resources - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 15, 2020 **Feedback Summary**: Internal stakeholders are pleased with Reputation.ca’s ability to deliver a customized, effective plan. The team’s efforts led to an overall increase in the firm’s Google rankings as well as sustained brand reputation success in general. ""We saw immediate results." " **BACKGROUND** Introduce your business and what you do there. I’m the director of commercial and industrial markets for an energy management firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Reputation.ca Ltd? We had a change in strategy which resulted in a change of our target audience. We had some negative reviews associated with our old business line that were negatively affecting our new business line, so we hired Reputation.ca to help us change our online presence. **SOLUTION** What was the scope of their involvement? Reputation.ca helped us to refocus our online presence towards our new customer base and away from the old types of businesses we were involved with. The team provided us a platform for our new venture that wasn’t compromised based off of our previous ventures.  They made recommendations for our website and how best to optimize it, helping us with our SEO efforts through custom articles and increasing our social media presence.  What is the team composition? We worked with two members of their team.  How did you come to work with Reputation.ca Ltd? We found Reputation.ca online. Also, one of our colleagues had worked with them previously and had a good experience. After a conversation with Raphael (Content Development Creator), we decided to partner with them. What is the status of this engagement? We began working together in April 2016 and the collaboration is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Before Reputation.ca came on board, when people searched our business online, they only saw activity related to our business lines from 10 years ago. Since they’ve executed their strategies, those search results are a lot more aligned with what we’re actually doing. Our Google rating is over 4.5 now, which was a big goal of ours. Reputation.ca really helped bridge the disconnect between our old and new identities.  How did Reputation.ca Ltd perform from a project management standpoint? They’ve performed well. We have monthly calls with Reputation.ca, and the team is organized, on time, and flexible when needed. We also get weekly reports, which are always good. We’ve had no issues.  What did you find most impressive about them? We saw immediate results. As the months have gone by, we still get fantastic reports from them. The uptick in our rankings has been invaluable, and the negative content associated with our business is being pushed back several pages. We’re achieving the goals we had set out to achieve.  Are there any areas they could improve? No, I have nothing negative to say.  Do you have any advice for potential customers? Identify the problem you’re trying to solve. Reputation.ca will take the time to understand what you’re struggling with and provide a detailed, customized plan, and the process will be very transparent. --- #### Reputation Improvement for Consulting Business **The Project** - Services: Digital Strategy - Project size: Less than $10,000 - Project length: Jan. - Mar. 2020 **Project Summary**: Reputation.ca Ltd provided Google search improvements and lead generation for a consulting business.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Consulting Business - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 14, 2020 **Feedback Summary**: Reputation.ca Ltd successfully generated leads and improved search rankings. They implemented the programs quickly and explained everything thoroughly.  ""They did what they said they were going to do." " **BACKGROUND** Please describe your company and your position there. I run a marketing and advertising consulting business working with small business owners to give them a 'one stop shop' experience. We are primarily focused on social media, online content, email and online advertising **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Reputation.ca Ltd? Improve my personal reputation and that of my business so that I show up higher in search rankings and am seen as a thought leader What were your goals for this project? Generate consistent top of page 1 search result; Generate 10 qualified leads each month **SOLUTION** How did you select this vendor? I searched online, reviewed their Facebook page (which had a lot of relevant content). I was looking for a responsive company who could also give advice Describe the scope of their work in detail. Website overhaul: Structure, search terms, content. Blog: content suggestions, evaluation of posts What was the team composition? Was assigned a talented account manager...always responsive! **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? While I didn't hit the goal of 10 leads per month (received 16 leads), I felt this was very, very good given the timing and budget. My website made it to the second position on page 1 search results...again, I felt this was very successful How effective was the workflow between your team and theirs? I had no issues with their team. They implemented the programs immediately and were responsive to my requests. What did you find most impressive about this company? They did what they said they were going to do. They were very good at explaining what they were doing and explaining results Are there any areas for improvement? Nothing at this time --- ## Portfolio & Awards ### Asset Ranking Table Comprehensive view of how individual assets have moved up or down the search results. ### Screenshots Archive View a chronological archive of Google results in the Screenshots section. ### Google Matters Google matters so manage it. ### Industry Recognitions - How To Improve Your Marketing With Reputation Mana - How do you fight back against online defamation? - How to salvage your online reputation: Roseman - Why It's Important To Ego Surf The Web - The Internet Never Forgets - Forbes Agency Council Membership - Damage control: Online reputation management - Matt Earle: Article for The National Post - The Dirty Work of Cleaning Online Reputations ## Packages ## Locations (1) ### Toronto, Canada (Headquarters) - 1235 Bay St., Suite 700 - Toronto, ON M5R 3K4 - Canada - 21 - 30 employees - Phone: 4169345023 ## Contact Reputation.ca Ltd [Send a message](https://clutch.co/profile/reputationca) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/3308945) - [Facebook](https://www.facebook.com/pg/Reputation.ca/about) - [X](https://twitter.com/reputationdotca?lang=en) - [Instagram](https://www.instagram.com/reputation.ca/)