What evidence can you share that demonstrates the impact of the engagement?
Before Reputation.ca came on board, when people searched our business online, they only saw activity related to our business lines from 10 years ago. Since they’ve executed their strategies, those search results are a lot more aligned with what we’re actually doing. Our Google rating is over 4.5 now, which was a big goal of ours. Reputation.ca really helped bridge the disconnect between our old and new identities.
How did Reputation.ca Ltd perform from a project management standpoint?
They’ve performed well. We have monthly calls with Reputation.ca, and the team is organized, on time, and flexible when needed. We also get weekly reports, which are always good. We’ve had no issues.
What did you find most impressive about them?
We saw immediate results. As the months have gone by, we still get fantastic reports from them. The uptick in our rankings has been invaluable, and the negative content associated with our business is being pushed back several pages. We’re achieving the goals we had set out to achieve.
Are there any areas they could improve?
No, I have nothing negative to say.
Do you have any advice for potential customers?
Identify the problem you’re trying to solve. Reputation.ca will take the time to understand what you’re struggling with and provide a detailed, customized plan, and the process will be very transparent.