We Make You Look Good Online

Headquartered in Mendon, MA, Reputation911 was founded in 2010 to help individuals and businesses look good online. We use the latest cutting-edge strategies to leverage all the Internet can offer, providing efficient solutions to a broad range of clients including high profile celebrities, Fortune 500 companies, public figures, professional athletes, small businesses and professionals.

Min project size
$1,000+
Hourly rate
Undisclosed
Employees
2 - 9
Locations
Mendon, MA
Year founded
Founded 2010
Languages
Timezones

Service Lines

Public Relations: 100%

Select Focus Area

Public Relations Focus

Online reputation management: 100%

Industries

Other industries: 100%

Clients

Small Business (<$10M): 50%
Enterprise (>$1B): 25%
Midmarket ($10M - $1B): 25%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate Undisclosed

Rating for cost 5 /5

What Clients Have Said

Reputation911 is noted for providing good value at a reasonable cost, with project investments ranging from approximately $12,000. Clients appreciate the team's responsiveness, effective communication, and alignment with company values, making them a favorable choice for reputation management services.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 4 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Reputation911 Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.9
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Effective Reputation Management

Clients commend Reputation911 for enhancing their online presence and managing reputations effectively. Their expertise in reverse SEO and online profile management is particularly noted.
Strong Project Management Skills

Reputation911 is praised for excellent project management, delivering on time, and responding swiftly to client needs. Clients felt the team was invested in their success, often feeling like a part of their company.
Timeliness with Billing

One client mentioned the need for improvement in the timeliness of billing, suggesting that it could be an area to consider for enhancing the overall client experience.
Impressive Technical Expertise

Reputation911 is recognized for its technical expertise, particularly in reverse SEO and creating content that aligns with clients' existing narrative. Clients appreciate their knowledge and strategic approach.
No Significant Areas for Improvement

Most clients did not identify any major areas of improvement for Reputation911. Feedback is overwhelmingly positive, with some clients noting that everything exceeded their expectations.
High Client Satisfaction

Clients report high satisfaction with the outcomes of projects, noting that expectations were exceeded. Reputation911's familiarity and responsiveness were standout qualities for clients.

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Reputation911 Reviews

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Public Relations
Online reputation management
Confidential
Apr. 2023 - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their communication, willingness to get on the phone and talk to me, and their individualistic approach stood out."

Sep 4, 2024

Media Personality, Self-Employed

Anonymous

Arts, entertainment & music
New York City, New York
1-10 Employees
Online Review

A media personality hired Reputation911 to suppress negative articles and promote a more positive online image. The team cleaned the client's search results and media mentions of the negative articles.

Reputation911 cleaned up the client's Google search results to represent the client more accurately. The team was responsive and communicative via virtual meetings, email, and messaging apps. Their monthly updates demonstrated their progress, and their individualistic approach was unique.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a self-employed Media Personality

Describe what your company does in a single sentence.

Media Personality

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation911 to accomplish?

Suppress a few articles about me when my name is searched on Google.
Promote a more positive online image

SOLUTION

How did you find Reputation911?

Referral

Why did you select Reputation911 over others?

Referred to me

How many teammates from Reputation911 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Suppress unwanted negative news articles and any other social media mentions of the articles that are currenlty showing up in my Google search results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cleaning up my Google search results to more accurately represent myself.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was always there to aswer any questions I had. Their monthly updates showed the progress they were making and explained where we were in the process and what to expect next.

What was your primary form of communication with Reputation911?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their communication, willingness to get on the phone and talk to me, and their individualistic approach stood out and made me feel like more than a number.

Are there any areas for improvement or something Reputation911 could have done differently?

RATINGS

5.0

Content Marketing Public Relations Social Media Marketing
Online reputation management
$10,000 to $49,999
Apr. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Reputation911 has done a great job and helped me with their expertise."

Jul 31, 2024

Attorney

Anonymous

Legal
United States
1-10 Employees
Phone Interview
Verified

Reputation911 offers reputation management services for an attorney. Reputation911 has created social media accounts and content for the client's brand to outweigh content resulting from a false accusation.

Since partnering with Reputation911, the client has seen less defamatory content on Google. The team delivers periodic progress reports and has explained the reputation management process to the client. Reputation911 communicates via phone calls and is good at managing timeline expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an attorney and work with various nonprofit organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reputation911?

I was falsely accused and needed reputation management services to protect my brand image and name.

SOLUTION

What was the scope of their involvement?

I already had an online presence because of my philanthropy. Reputation911 has reviewed my existing content and websites to make it stronger to outweigh the negative content from the false accusation. Reputation911 has created new content keeping the narrative and aligned to my previously published content. The team has also created and managed new social media accounts.

What is the team composition?

I have contact with three teammates from Reputation911, including William (Founder & CEO) and Katherine (Director, HR).

How did you come to work with Reputation911?

I did a Google search and even reached out to various service providers. I spoke with William and found out he had worked with clients from my region. Reputation911 provided a breakdown of the process of suppressing defamation, and what they presented made sense to me.
How much have you invested with them?

I've spent around $12,000.

What is the status of this engagement?

I've been working with Reputation911 since April 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Reputation911 delivers periodic reports showing the results of their strategy. Additionally, I periodically monitor the Google results associated with my name to see how the team's work is progressing, and I have seen less content related to my false accusation. Reputation911 has done a great job and helped me with their expertise. The team has explained to me how to manage the internet and media authority since I didn't know how to resolve my reputation issue.

Before working with Reputation911, I discussed with Google representatives for a month requesting to remove defamatory information since I had previously requested to remove content, but this time, the answer was negative. Reputation911 has explained to me that the defamatory content was most likely posted by websites with good authority.

How did Reputation911 perform from a project management standpoint?

We communicate through phone calls. Reputation911 has explained the process timeline and is good at managing expectations.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to shoutout William and Katherine's work.

What did you find most impressive about them?

Reputation911 offers decent rates and does good work in saving my reputation. I received a proposal from a different service provider, and Reputation911 pointed out they had a heavy focus on releasing press releases but didn't consider working on authority changes. I never expected to have legal issues since I haven't done things to end up in one, and I recommend Reputation911's services for anyone who has seen false information about themselves in Google and remove it.

Are there any areas they could improve?

I don't have any constructive feedback.

Do you have any advice for future clients of theirs?

I suggest being patient to see the results of Reputation911's work because they won't appear overnight. The team will deliver the service you pay them to do, but it's a process.

RATINGS

5.0

"Although my engagement with Reputation911 is ongoing, I've seen great results."

Branding E-Commerce Development Social Media Marketing
$10,000 to $49,999
June - Sep. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything exceeded my expectations."

Oct 29, 2024

President, Medical Mobile Alerts

Michael Angiolelli

Business services
Boston, Massachusetts
1-10 Employees
Online Review
Verified

Reputation911 created an e-commerce website for a medical software company. The team managed the client's social media and provided digital marketing and branding services.

Reputation911 successfully met all deadlines. Moreover, the team managed the project excellently, responded quickly to the client's needs, and provided progress updates. Furthermore, the team's familiar approach and responsiveness stood out and exceeded the client's expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Medical Mobile Alerts

Describe what your company does in a single sentence.

Professional Reputation Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation911 to accomplish?

Improve online presence
Digital marketing
Branding

SOLUTION

How did you find Reputation911?

Online Search

Why did you select Reputation911 over others?

High ratings
Pricing fit our budget
Company values aligned

How many teammates from Reputation911 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create e-commerce website; Monthly marketing; Social Media Management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deadlines and updates/ phases

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management, fast responses, very invested in my company and outcomes. I felt like they were a part of my company not just a company hired for marketing.

What was your primary form of communication with Reputation911?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Fast response times. They feel like family when they met with me. Always looking to help improve my company and grow my business.

Are there any areas for improvement or something Reputation911 could have done differently?

Everything exceeded my expectations.

RATINGS

5.0

Public Relations Search Engine Optimization
Online reputation management
$10,000 to $49,999
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their technical expertise and knowledge of how to manage reverse SEO is impressive."

Oct 1, 2024

Transportation Consultant, Flatbed Truckload Carrier

Anonymous

Other industries
Dunbar, Pennsylvania
201-500 Employees
Online Review
Verified

A flatbed truckload carrier has hired Reputation911 to manage their online profile and reputation. The team has established the client's online presence and managed reverse SEO to increase traffic.

Thanks to Reputation911's efforts, the client has seen an improvement in their online presence. The team monitors the search results, audits the reverse SEO effectivity, and provides weekly and monthly updates. The client is impressed with their technical expertise and knowledge of reverse SEO.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Transportation Consultant

Describe what your company does in a single sentence.

Irregular route flatbed truckload carrier

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation911 to accomplish?

Manage online profile and reputation

SOLUTION

How did you find Reputation911?

Online Search

Why did you select Reputation911 over others?

High ratings

How many teammates from Reputation911 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created an online profile. Managed reverse SEO to point to that profile and improve onlin prescence

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By monitoring the search results periodiclly, assess the effectiveness of the reverse SEO applicaitons thus improving the online prescence

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Provided weekly updates at first that transitioned into monthy updates. Provided details and counts of searches then the impact of the effectiveness of the reverse SEO

What was your primary form of communication with Reputation911?

Virtual Meeting

What did you find most impressive or unique about this company?

Their technical expertise and knowledge of how to manage reverse SEO is impressive.

Are there any areas for improvement or something Reputation911 could have done differently?

None

RATINGS

5.0

"staff was personable, experienced and effective"

Digital Strategy Web Development
LinkedIn Influencer Marketing
+2
Less than $10,000
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"I highly recommend Reputation911's services to anyone looking to manage their online presence effectively."

Sep 25, 2024

Owner, Loves Books

Jeffrey Luffman

Arts, entertainment & music
62234 Collinsville, IL
1-10 Employees
Online Review
Verified

Reputation911 has been hired by an arts, entertainment, and music company to enhance and protect their online reputation. The team has been responsible for developing a website for the client.

Reputation911 has helped the client enhance their online reputation, ensuring their satisfaction with their website and outreach. The team delivers on time, is fun to work with, professional, and responsive, and maintains communication with the client via virtual meetings, email, and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Loves Books

Describe what your company does in a single sentence.

I had an outstanding experience with Reputation 911. Their team was professional, responsive, and really understood my needs. They helped me protect and enhance my online reputation, which allowed me to focus on what I do best: inspiring young readers through Love Books. I highly recommend Reputation911's services to anyone looking to manage their online presence effectively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation911 to accomplish?

Enhance Digital Presence
Increases influence
Service

SOLUTION

How did you find Reputation911?

Online Search

Why did you select Reputation911 over others?

Company values aligned
Grady called me with support immediately and he’s been a huge help

How many teammates from Reputation911 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

www.jeffreyluffman.com

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am pleased with my website and my outreach

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered on time.

What was your primary form of communication with Reputation911?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

they've been extremely fun to work with Grady is a cool guy

Are there any areas for improvement or something Reputation911 could have done differently?

Timeless with billing

RATINGS

5.0

"Reputation 911 dis precisely what they said they would do"

Showing 1-5 of 5 Reviews

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Verified Client Reviews: 4

Overall Review Rating: 5

Source: Clutch

Last Updated: July 10, 2025

Business Entity

Business Entity Name	Reputation 911, LLC
Source	Massachusetts Secretary of State
Jurisdiction of Formation	Massachusetts
Date of Formation	March 10, 2011
Status	Active
Last Updated	July 17, 2024
ID	001048221

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (1)

84 Uxbridge Road, Suite B Mendon, MA, United States 01756

2 - 5

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Reputation911

We Make You Look Good Online

1 Language that we service

4 Timezones that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Reputation911 Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Reputation Management

Strong Project Management Skills

Timeliness with Billing

Impressive Technical Expertise

No Significant Areas for Improvement

High Client Satisfaction

Reviews mentioning:

Reputation911 Reviews

PR & Online Reputation Management for Media Personality

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Reputation Mgmt, Content & Social Media Mktg for Attorney

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Dev, Branding & SMM for Medical Software Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

SEO & Reputation Management for Flatbed Truckload Carrier

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Development for Arts, Entertainment & Music Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with Reputation911 on Social

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