Translation
$10,000 to $49,999
Oct. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

“They were quick at dealing with everything.”

Mar 20, 2024

HR Manager, Loyalty

Yassine Bassou

Advertising & marketing
Turkey
11-50 Employees
Phone Interview
Verified

A marketing company hired Renaissance Translations Company to translate their website from English to Arabic, French, and Turkish. The team reviewed everything and provided the translated formats.

Thanks to Renaissance Translations Company’s high-quality translations, the client was able to engage with customers in new regions and countries. The team delivered on time and managed the project through their platform. Overall, they stood out for their communication skills and availability.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the HR manager of a marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Renaissance Translations Company?

We needed to translate our website. We wanted to attract more customers from different regions and countries.

SOLUTION

What was the scope of their involvement?

Renaissance Translations Company translated the website from English to Arabic, French, and Turkish. We initially sent them all the elements of the website, the categories we worked on, and the content that needed to be translated. They reviewed everything and provided us with the translated formats.

What is the team composition?

We were only in contact with Eddie (Senior Project Manager).

How did you come to work with Renaissance Translations Company?

We found them online when we were searching for translation companies.

How much have you invested with them?

The whole project cost $30,000.

What is the status of this engagement?

We started working with them in October 2023, and the project was over by January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Renaissance Translations Company provided high-quality translations for our marketing content. By engaging with various translations, we had the chance to engage with customers in new countries.

How did Renaissance Translations Company perform from a project management standpoint?

Everything was on time and managed through their website; all we had to do was submit the documents. Eddie was in touch with us, and we had excellent communication.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Eddie was always available and understanding. Everything was on time, and we had excellent synergy working together. Moreover, they understood our requirements and provided the work we actually needed.

What did you find most impressive about them?

The communication was impressive; they were quick at dealing with everything.

Are there any areas they could improve?

The website could use some improvements.

Do you have any advice for potential customers?

Give them a clear inquiry of what you need and provide all necessary documents. Everything will go as planned.

RATINGS

5.0

Renaissance Translations Company

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