RedGrid Cloud

BACKGROUND

Please describe your company and position.

I am the CEO of DNA Payments

Describe what your company does in a single sentence.

At DNA Payments, we're committed to finding you the ideal Payment Solution. Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU. With offices in London, Hull, and Nottingham and dedicated remote and field teams, we're now 300+ people and growing fast!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?

• We hired RedGrid.Cloud to build a custom software platform that would unify our loan origination, risk assessment, and customer service processes into one seamless ecosystem. Our legacy systems were fragmented — we were dealing with delays, data mismatches, and major inefficiencies between departments. We needed a smarter, more scalable backend system with real-time syncing, intuitive dashboards, and stronger reporting tools.

SOLUTION

How did you find RedGrid Cloud?

Online Search

Why did you select RedGrid Cloud over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from RedGrid Cloud were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RedGrid Cloud handled everything from software architecture planning to post-launch maintenance. The project kicked off with a discovery phase where they mapped out our current workflows and pain points. Then, they designed a cloud-native web application with modules for customer onboarding, credit scoring, loan approval workflows, KYC validation, and client communication (including SMS and email integrations). They also helped us migrate critical data from our legacy system without interrupting operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Internally, we noticed a significant decrease in loan processing time — the new platform removed a lot of manual handoffs. More importantly, cross-department collaboration improved drastically; everyone from finance to customer support now works from a single source of truth. Our reporting cycle, which used to take days, now generates on-demand insights within seconds. While we don’t focus solely on numbers, these qualitative improvements had ripple effects across our entire business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed with utmost professionalism with consistent updates, demos, and retrospectives. We had a clear roadmap from the start, and they kept us updated on blockers, adjustments, and dependencies. Their proactive communication helped build trust.

Yes they delivered ontime, and in several instances, ahead of schedule. Even when we requested mid-project changes (like reworking part of the UI), they accommodated it without disrupting the timeline significantly.

What was your primary form of communication with RedGrid Cloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

RedGrid Cloud didn’t just build what we asked — they built what we needed. Their ability to dig into our pain points, anticipate future requirements, and translate that into a usable and beautiful product was impressive. They also balanced structure and flexibility really well — they had strong processes, but were never too rigid to adapt when our internal priorities shifted.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

Absolutely not.

BACKGROUND

Please describe your company and position.

I am an Executive at Instore

Describe what your company does in a single sentence.

Instore is a field based supply chain solution and works with retailers, suppliers and publishers to ensure first class execution and maximum return on investment. The business has three main services offers, Field Marketing, Auditing and Field Sales. Offering a wide range of services, Instore has evolved from specialising in the news and magazine category to now include entertainment, games, books and stationery, lottery and mobile networks as well as fresh produce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?

• We brought in RedGrid Cloud to help us build a tailored software solution to improve our in-store operations and inventory tracking. Our goal was to streamline our retail processes, reduce manual errors, and create a more efficient system that could scale with our growth across multiple store locations.

SOLUTION

How did you find RedGrid Cloud?

• Online Search
• Referral

Why did you select RedGrid Cloud over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RedGrid Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RedGrid Cloud developed a custom software platform for managing our in-store inventory, sales reporting, and employee scheduling. They handled everything from initial planning and UX design to development, integration, and testing. Key deliverables included a responsive dashboard, real-time inventory tracking, and a seamless POS integration tailored to our retail workflow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the solution RedGrid Cloud built, we saw a clear improvement in inventory accuracy and reporting speed. Manual errors dropped significantly, and store managers reported saving hours weekly. The system made our operations smoother, and the ability to access real-time data helped us make quicker, better-informed business decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RedGrid Cloud managed the entire project with impressive professionalism. They maintained clear communication, provided regular updates, and were always quick to respond to our feedback. Milestones were met on time, and any changes we requested were handled smoothly. Their team truly felt like an extension of our own throughout the process.

What was your primary form of communication with RedGrid Cloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about RedGrid Cloud was their deep understanding of retail challenges and how quickly they translated that into practical software solutions. They didn’t just build what we asked ,they offered insights we hadn’t considered. Their proactive approach and commitment to getting it right truly made them exceptional partners.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

Overall, we were very satisfied, but if anything, a bit more documentation at the handover stage would’ve been helpful for our internal team. That said, they were quick to fill in any gaps when we asked. Their willingness to support us post-launch made a big difference in the transition.

BACKGROUND

Please describe your company and position.

I am the Director of Education and Projects of IQM Award

Describe what your company does in a single sentence.

The Inclusion Quality Mark Award provides UK schools with a nationally recognised validation of their inclusive practice and ongoing commitment to developing educational inclusion. IQM was established in the UK in October 2004 with the objective of supporting both state and independent schools to become inclusive. IQM aspire to be at the forefront of developments to ensure the inclusive education of young people. We believe that for future generations to be able to live in harmony, we all have a responsibility to ensure that we provide an inclusive education for every child.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?

• We hired RedGrid Cloud to build a custom software platform that could streamline our education management operations. Our main goal was to simplify student data tracking, automate administrative tasks, and improve reporting capabilities. We needed a solution tailored to our workflows, and RedGrid Cloud understood our needs from the very beginning.

SOLUTION

How did you find RedGrid Cloud?

• Online Search
• Referral

Why did you select RedGrid Cloud over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RedGrid Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RedGrid Cloud developed a fully customized web-based platform for managing student records, performance analytics, enrollment, and communication tools. Key deliverables included a responsive dashboard, automated reporting system, secure user access levels, and seamless data migration from our old system. They also provided ongoing support and thorough documentation after deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the platform developed by RedGrid Cloud, we’ve seen major improvements in administrative efficiency. Tasks that once took hours now take minutes. Our team spends less time on manual input, and reporting is more accurate. The system also reduced data errors and improved communication across departments significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RedGrid Cloud’s project management was solid throughout. They maintained clear timelines, delivered milestones as scheduled, and held regular check-ins to keep us aligned. Whenever we had changes or urgent needs, their team was quick to respond and adjust. Communication was smooth, and we always felt informed and supported during development.

What was your primary form of communication with RedGrid Cloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about RedGrid Cloud was how deeply they understood our industry. They didn’t just build software they designed a system that fit how we actually work. Their ability to translate complex educational processes into simple, intuitive tools made a real difference. They felt more like a partner than a vendor.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

Overall, our experience with RedGrid Cloud was excellent. If there’s one area to improve, it would be providing more detailed documentation upfront—but even then, their team was incredibly responsive and always happy to explain things clearly. Their willingness to support us at every step truly made up for it.

BACKGROUND

Please describe your company and position.

I am the Director of Kinetic IT

Describe what your company does in a single sentence.

As one of Australia’s first adopters of ITIL Service Management methodologies, we continue to deliver training programs to the rest of the ICT industry as an accredited training provider and examination centre. Kinetic IT’s people-focused culture ensures we maintain a vibrant and dynamic workplace that embraces both teamwork and individuality. We provide ample training opportunities and dedicated career paths for our staff, making us a recognised employer of choice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?

• “We hired RedGrid Cloud to develop a custom software solution tailored for the Kinetic Information Tech industry. Our primary objectives were to streamline data operations, enhance system efficiency, and integrate advanced automation features into our existing infrastructure. We needed a partner who could deliver a secure, scalable platform that aligned with our business goals. RedGrid Cloud not only met these objectives but went above and beyond by providing innovative ideas that optimized performance and improved overall workflow.”

SOLUTION

How did you find RedGrid Cloud?

• Online Search
• Referral

Why did you select RedGrid Cloud over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RedGrid Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved designing and developing a fully customized software platform for our Kinetic Information Tech operations. RedGrid Cloud handled everything from initial planning and architecture to coding, testing, and final deployment. Key deliverables included an intuitive user interface, a real-time data management system, secure API integrations, and automated reporting tools. They also provided thorough documentation and reliable post-launch support, ensuring smooth adoption and ongoing system stability. Their comprehensive approach and attention to detail made the entire process efficient and hassle-free.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear and impactful results. Our operations became much more efficient, with faster data processing and smoother workflows across departments. The automated reporting feature significantly reduced manual effort, while the real-time dashboard enabled better decision-making. Overall, the solution improved system reliability and gave us the flexibility to scale without disruption. These outcomes showed the success of the project and the value RedGrid Cloud brought to our organization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RedGrid Cloud demonstrated excellent project management throughout the engagement. They maintained clear timelines, delivered every milestone as scheduled, and ensured full transparency during the process. Communication was consistent, with regular progress updates and quick responses to any queries or changes we requested. Their team was proactive, flexible, and always prioritized our needs, which made the entire experience smooth and stress-free.

What was your primary form of communication with RedGrid Cloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about RedGrid Cloud was their ability to combine technical expertise with a deep understanding of our industry. They didn’t just deliver software—they provided innovative solutions that aligned perfectly with our goals. Their attention to detail, proactive approach, and commitment to delivering quality made them truly exceptional. It’s rare to find a team that brings both creativity and reliability to the table.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Director of Fruitful Office (UK)

Describe what your company does in a single sentence.

Fruitful Office is the UK’s leading office fruit delivery company, supplying the highest-quality seasonal fresh fruit and other healthy perks to workplaces. Our mission is to help companies offer their staff a healthy workplace, and we believe regular, fresh fruit provides a win-win solution to both company and staff. It’s a hassle-free, low-cost perk with a big impact.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?

• We hired RedGrid Cloud to build a custom internal platform tailored to our operations. The goal was to streamline order processing, inventory management, and reporting for our UK team. We needed a solution that could grow with us, reduce manual errors, and improve overall efficiency in our daily operations.

SOLUTION

How did you find RedGrid Cloud?

• Online Search
• Referral

Why did you select RedGrid Cloud over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RedGrid Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RedGrid Cloud handled end-to-end development of our custom platform. They gathered requirements, designed the system architecture, developed the backend and frontend, and integrated it with our existing tools. Key deliverables included a user-friendly dashboard, real-time inventory tracking, automated reporting, and secure access controls ,all tailored to our specific food delivery workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the platform built by RedGrid Cloud, our order processing time has dropped significantly, and inventory errors have been nearly eliminated. Staff productivity improved, and we’ve gained clearer visibility into daily operations. These changes helped us focus more on growth, knowing our internal processes were finally running smoothly and reliably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RedGrid Cloud maintained clear communication throughout the project. They shared regular updates, stuck to agreed timelines, and were quick to adapt when our priorities shifted. Their team was approachable, proactive, and always open to feedback. We felt supported every step of the way and appreciated their structured yet flexible approach.

What was your primary form of communication with RedGrid Cloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how deeply RedGrid Cloud understood our industry needs. They didn’t offer a one-size-fits-all solution ,they really listened and built something that felt tailor-made. Their mix of technical skill and business insight was rare, and it made a real difference in how effective the final product was.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

Overall, our experience was very positive. If anything, we would’ve appreciated slightly more documentation during the handover phase to help our internal team get up to speed faster. That said, their team was always available to guide us, so it didn’t cause any major issues in the long run.

BACKGROUND

Please describe your company and position.

I am the Director of The Priory Hospital

Describe what your company does in a single sentence.

We combine clinical excellence with peaceful surroundings, where patients are always treated as individuals. People are at the heart of everything we do – whether that’s our talented, passionate staff or the people they care for. Patients always come first, and when it comes to looking after you, being ‘good enough’ never is. We are investing millions of pounds into making our hospitals the best they can be. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?

• We hired RedGrid Cloud to build a secure and user-friendly custom software platform that would streamline patient data management, enhance internal communications, and ensure compliance with healthcare regulations. Our goal was to modernize outdated systems and improve operational efficiency across departments at The Priory Hospital.

SOLUTION

How did you find RedGrid Cloud?

• Online Search
• Referral

Why did you select RedGrid Cloud over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RedGrid Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RedGrid Cloud developed a fully customized software solution tailored to our hospital’s workflow. Key deliverables included a patient records system, role-based staff access, automated reporting features, and integration with existing hospital databases. They also provided staff training and ongoing support, ensuring a smooth transition from our legacy systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new system, we’ve seen a significant reduction in administrative workload and data entry errors. Patient record retrieval time improved dramatically, and staff productivity increased. We also passed a compliance audit seamlessly, thanks to the built-in reporting tools. The software clearly made measurable improvements across our operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RedGrid Cloud’s project management was highly professional and efficient. They stuck to the timeline and delivered each milestone as scheduled. Communication was clear and consistent, with regular updates and quick responses to feedback. Whenever we had concerns or change requests, they addressed them promptly and adapted without compromising quality.

What was your primary form of communication with RedGrid Cloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about RedGrid Cloud was their deep understanding of healthcare workflows and regulations. They didn’t just build software; they created a solution that truly fit our environment. Their attention to detail, proactive suggestions, and genuine care for long-term impact made them feel more like partners than just vendors.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

Overall, we were very satisfied, but if there’s one area for improvement, it would be initial onboarding documentation. While the team provided thorough training, having more detailed written guides earlier would’ve helped staff adjust quicker. That said, they were always available to assist, which minimized any real disruption.

BACKGROUND

Please describe your company and position.

I am the Sales Director of AccessPay

Describe what your company does in a single sentence.

AccessPay leads the way in payments operations excellence for finance and treasury teams. Our cloud-based platform seamlessly connects corporates to their banks, and in turn modernises banking operations processes, minimises the risk of fraud and error, enhances payments efficiency and optimises cash visibility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?
We hired RedGrid Cloud to help us build a tailored software solution that could streamline and automate several of our core financial operations. Our goal was to improve internal efficiency, reduce manual processes, and integrate better with third-party platforms while maintaining the highest level of security and compliance expected in the financial services industry.

SOLUTION

How did you find RedGrid Cloud?

• Online Search
• Referral

Why did you select RedGrid Cloud over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RedGrid Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved designing and developing a custom software platform that could seamlessly integrate with AccessPay’s existing infrastructure. RedGrid Cloud began with an in-depth discovery phase to understand our business processes, compliance requirements, and user needs. 
From there, they built a robust, scalable backend architecture, a clean and intuitive user interface, and secure APIs to connect with our financial data providers. Key deliverables included a cloud-based dashboard, automated transaction workflows, user access controls, audit logs, and real-time reporting tools. Everything was tailored to meet our operational goals and industry standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were clear almost immediately. Our transaction processing time dropped significantly, internal error rates decreased, and staff productivity improved thanks to automation. We also saw faster client onboarding due to smoother workflows, and our compliance team benefited from real-time audit tracking and better reporting accuracy. 
Most importantly, the software proved stable, secure, and scalable—handling increased data loads without performance issues. These tangible outcomes gave us confidence that we made the right decision partnering with RedGrid Cloud.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

RedGrid Cloud's project management was excellent from start to finish. They maintained clear timelines, set realistic milestones, and kept us updated through regular check-ins and progress reports. Every phase from planning to development to testing was delivered either on time or ahead of schedule. 
What stood out most was their responsiveness; any questions or concerns we had were addressed quickly and thoughtfully. They were proactive in solving problems and incredibly flexible when adjustments were needed. It truly felt like a collaborative partnership throughout.

What was your primary form of communication with RedGrid Cloud?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about RedGrid Cloud was their ability to deeply understand our industry and translate complex financial requirements into practical, user-friendly software. They didn’t just deliver code, they offered strategic insights, asked the right questions, and genuinely cared about our long-term success.
Their team brought a rare mix of technical expertise, financial domain knowledge, and strong communication. It felt less like working with a vendor and more like having an extension of our own team. Their level of dedication and alignment was hard to come by.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

Honestly, there’s nothing major we would change about our experience with RedGrid Cloud. Their process was smooth, collaborative, and highly responsive from start to finish. If we had to mention anything, it would be that involving end-users a bit earlier might have accelerated some refinements—but to their credit, the team quickly incorporated feedback and adjusted without missing a beat. Their openness, adaptability, and genuine commitment to delivering the best possible outcome made the entire journey seamless and rewarding.

BACKGROUND

Please describe your company and position.

I am the Talent Acquisition Manager of BeeTalent

Describe what your company does in a single sentence.

Recruitment agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedGrid Cloud to accomplish?

• Build my website

SOLUTION

How did you find RedGrid Cloud?

Referral

Why did you select RedGrid Cloud over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from RedGrid Cloud were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Build the website and a product

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Growth of my business for 200%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond in 2 hours and All items were delivered as promised.

What was your primary form of communication with RedGrid Cloud?

Virtual Meeting

What did you find most impressive or unique about this company?

The communication.

Are there any areas for improvement or something RedGrid Cloud could have done differently?

I can't think of any! The overmeet my expectations!