Redberry

BACKGROUND

Introduce your business and what you do there.

I am the CTO of a property technology (PropTech) company. We have a platform that deals with real estate investments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redberry?

Redberry provided us with staff augmentation services. We have an internal tech team, and they provided us with developers to assist our team.

SOLUTION

What was the scope of their involvement? 

Redberry helped our internal team build our CMS as well as our mobile application. 

Initially, they began by sending us the CVs of some of the developers from which I picked the ones that I liked. We scheduled interviews with each one of them which went well. After joining the team, they went through the regular onboarding process through the tooling and the domain. Then, they started contributing to the project. 

What is the team composition?

The number of team members varied between 2–5 people, including a senior backend engineer, one mid-level backend engineer, two mid-level frontend engineers, and one senior frontend engineer. 

How did you come to work with Redberry?

We were essentially looking for an agency that works with Laravel, which is an open-source PHP framework; Redberry was one of the agencies we found. 

What is the status of this engagement?

We worked with Redberry from May 2022–June 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As Redberry joined us at the beginning of the project, they helped us deliver the first MVP and some other major features. The team from Redberry was very professional, and responsive, and always made sure that deadlines were met. In fact, it almost felt like they were part of our internal team. 

How did Redberry perform from a project management standpoint?

We managed the project internally; however, the developers always delivered on time. We mostly communicated through Linear, which is a project management application. 

What did you find most impressive about them?

The Redberry team was very responsive, and the quality of their developers was impressive. 

Are there any areas they could improve?

There could have been a bit more involvement in the beginning when it came to integrating the developers, but that wasn’t anything major. 

Do you have any advice for potential customers?

I recommend making sure that the contract fits your working conditions. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of VacayHQ. We’re a credit education platform; we offer a credit recommendation tool. Our mission is to help people build good credit, so we also offer free credit coaching services. We help people build their credit and travel for free using credit card reward points. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redberry?

We engaged Redberry to help build our credit card recommendation tool.

SOLUTION

What was the scope of their involvement?

When I first met with Redberry, they helped us rebuild our existing mockup to make it more functional. They used our existing designs to build out wireframes. Then, we asked them to integrate the tool with Equifax, which is a significant credit bureau. The Equifax API isn’t well-documented, so Redberry worked alongside us to get in touch with Equifax and figure out how their API worked. 

The Redberry team hopped on our phone calls with Equifax and asked the right questions to gather the necessary information. Then, they implemented the information and continued working with Equifax as needed to overcome roadblocks. Now, the Equifax API is ready for implementation.

Then, they built a booking system for users to find credit coaches and book free sessions. We wanted to be able to list profiles of credit coaches on our website. Redberry built out a portion of our website for coaches to create profiles and share their availability. We can also use this feature to invite coaches to join our platform. Users can book sessions based on a coach’s availability via a Google Calendar API. 

In order to build the coach booking system, Redberry learned about the Google Calendar API and how it functions. They also incorporated Google Meet so users can attend sessions with their coaches via Google Meet. The team also figured out how to automate email confirmation messages after a user books a session. 

Redberry has also helped us build a credit card recommendation algorithm for our website. Users can input information about themselves, which airlines and hotels they prefer, and how much money they typically spend on food and restaurants. The algorithm uses the information to recommend the best credit card for the user’s needs. The recommendation pulls from 137 credit cards in our database, which has required a lot of attribution work. 

The Redberry team has also used Laravel and Vue.js to build a web app, and we’re working together on other projects. 

What is the team composition?

We work with three team members: a frontend developer, full stack developer, and a project manager.

How did you come to work with Redberry?

One of our technical team members had worked with Redberry on a previous project. He doesn’t give a lot of compliments and is picky about who he works with, so we took his recommendation to heart when searching for a development partner. 

How much have you invested with them?

We spend around $8,000 a month. 

What is the status of this engagement?

We started working together in September 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Redberry is good at what they do; the quality of their code and documentation is excellent. Whenever they deliver a new component, it looks fantastic and works perfectly, which has been wonderful. Inevitably, we’ve encountered bugs and crashes, but the team has addressed them efficiently and effectively. 

We’re so pleased with their work that we plan to engage them to provide marketing services in the near future, which is their specialty. We can’t wait! 

How did Redberry perform from a project management standpoint?

Redberry is very timely, communicative, and responsive. The leadership team checks in consistently to ensure everything is going as planned. They’re always available to answer questions, and they’re nice people overall. 

Similarly, the individual team members are good at problem-solving and implementing our feedback. They hit deadlines, and when we meet to discuss progress every Friday, they come with new developments. We use Slack to communicate with Redberry, and they use Jira internally. We use Figma to communicate design changes. We’ve also used Notion in the past. 

What did you find most impressive about them?

We really enjoy working with Redberry because they love what they do. Each team member is passionate about their role, which makes them easy to work with. Additionally, our project manager is knowledgeable about both development and project management. 

Are there any areas they could improve?

I have no complaints. They do everything we ask, and they do it well. 

Do you have any advice for potential customers?

I recommend having a technical internal team member translate your ideas to Redberry. You can’t expect them to understand your vision without communicating it clearly. Our internal team member listens to me and translates my vision into a technical document for Redberry to review.

Also, try your best to outline your desired outcome as clearly as possible, so they can understand what you need them to build. If you communicate your goals clearly, they’ll crush the execution. 

BACKGROUND

Introduce your business and what you do there.

I'm the founder of TimeWell, a platform that helps families connect on a deeper level by linking voice memories to photos.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redberry?

We hired them to develop new features for our software platform, which is a web-based app.

SOLUTION

What was the scope of their involvement?

Redberry provides us with custom software development services using Laravel. They’re mainly in charge of developing new features as well as enhancing our current platform. For instance, they’re helping us implement a book builder feature that would enable users to upload a photo, put specific details to it, such as location, date, and time, and connect to an API where the photo can be sent off to a printer.

What is the team composition?

We initially worked with two people from their side, but now we’re only working with one.

How did you come to work with Redberry?

We found Redberry through Clutch. We decided to work with their team based on their responsiveness, good design sense, and positive reviews. We also connected with them during our initial interview; they spoke English well and had a good grasp of the stuff we were working on. 

How much have you invested with them?

We’ve spent close to $40,000.

What is the status of this engagement?

We started working with Redberry in October 2022, and our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The major parts of the platform are already live, but Redberry is still developing the book feature we requested. Nevertheless, we’re really happy with the solution they’ve built. Their team produces good quality work and does a great job of handling any issues or bugs that we encounter.

How did Redberry perform from a project management standpoint?

They’ve done a great job from a project management standpoint; they’re able to meet our deadlines consistently. We mainly communicate with them through Slack. For managing tasks, we use Jira.

What did you find most impressive about them?

We’re really impressed with their responsiveness, humanistic approach, and understanding of the startup world. The most impressive part of their team is their willingness to understand a problem and solve it in a creative way.

Are there any areas they could improve?

I can’t think of anything that Redberry could improve on at the moment; I’ve been very happy with their work so far.

Do you have any advice for future clients of theirs?

Don’t hesitate to let Redberry know if you want something changed or done differently — their team is very supportive and responsive.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for a FinTech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redberry?

We needed help developing an MVP platform and API for our services.

SOLUTION

What was the scope of their involvement?

Redberry has primarily helped us build two parts of our platform from scratch: billing and ordering functions. Before kicking off the project, we provided the team with documentation, mock-ups, and wireframes. They’ve integrated an external API and Stripe Connect for billing purposes and created a complex order system for in-school lunch menus. They’ve also assisted us with user onboarding, user management, and other systems. 

What is the team composition?

We work with two developers and junior developers. 

How did you come to work with Redberry?

We’d been using Laravel framework for about a year and had to do a project rescue. I found Rebderry through a referral from Laravel. 

How much have you invested with them?

We’ve invested $20,000–$25,000 in the partnership. 

What is the status of this engagement?

We started working with Redberry in October 2022, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Redberry has almost finished building the MVP platform, and we anticipate it will be complete in the next few months. They’ve met each milestone for the billing and ordering features, and we’re happy with their performance. 

How did Redberry perform from a project management standpoint?

We’ve managed the project on our end, but we work closely with the team and meet regularly for brainstorming sessions. We connect daily and have been pleased with the open communication from their developers and management team. We use YouTrack for Scrum methods and Slack to communicate. 

What did you find most impressive about them?

I’ve been impressed by Redberry’s outlook and approach to supporting startups; it’s why we chose them in the first place. 

Are there any areas they could improve?

I have nothing Redberry could improve on. 

Do you have any advice for potential customers?

I recommend their services; working with Redberry will help you take a big step forward.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product and design for Dogdrop; we offer high-quality dog daycare in the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redberry?

Our existing software wasn’t prepared to accommodate multiple locations, so we reached out to Redberry to help us rebuild it and scale it up.

SOLUTION

What was the scope of their involvement?

Redberry has provided us with custom software development services. First, we met with the team to determine the project scope and build a roadmap. They referenced our existing software tool and used Laravel to build a new software stack from scratch. They also worked on API syncing with Stripe, our payment processor, and ActiveCampaign, our CRM. 

The software is a two-sided web application for our employees and customers to interact. The app is also connected to our website. Employees can log into the app as administrators, check dogs in and out, run payments, and message customers. They can also create monthly calendars to keep track of the dog daycare schedule. Customers can log in and view their visits and payments, switch their subscription plans, and access our monthly calendar to view our events. 

Aside from building the web application, Redberry has also helped us with QA testing and project management. They’ve tested new features and flagged any issues with the software. We launched the new software recently, but we’re still working on adding more features and fixing low-priority bugs. Next, we hope to add data trends so managers and franchisees can evaluate their performance in terms of revenue and visits. We also want to integrate a chat API to deliver more value to admin users and customers. 

What is the team composition?

We’ve worked with the CEO, a project manager, an account representative, a team lead, two frontend engineers, and two backend engineers. The project manager also helped with QA. 

How did you come to work with Redberry? 

I initially found Redberry and a few other service providers on Clutch. We contacted 10 potential partners to learn more about their skillsets and costs. We met with Redberry, and they provided us with a roadmap and a list of required resources. After a few discussions, we decided to move forward with the partnership.  

What is the status of this engagement?

We started working with Redberry in August 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since we just launched the web app, we don’t have a lot of metrics. However, we’ve received positive employee feedback regarding its simple, straightforward UI/UX. Employees have shared that the platform has made their jobs easier because they can access the information they need in one place. We see this as a win because it will ultimately reduce the amount of time spent completing tasks. We also anticipate that the tool will create more opportunities for revenue generation because we can leverage customer information more strategically. 

Although we anticipated launching the application with bugs for timing purposes, Redberry has quickly addressed high-priority issues, which we’ve appreciated. Overall, they’ve done a great job with the web application, and we’re happy with the results.

How did Redberry perform from a project management standpoint?

Redberry has performed well from a project management perspective. They can only perform so well given the scope and our timeline, but they’ve done a great job providing accurate estimates and working as quickly as possible. 

We work in week-long sprints, using Jira and GitHub to keep track of tasks. We have daily standups and weekly demo meetings via Google Meet and primarily communicate via Slack. They’re one of the best service providers I’ve worked with when it comes to communication. 

Despite the time difference, our project manager has been responsive and facilitated open and clear communication. They always let us know if the developers are blocked, so we can address the disconnect. Additionally, the team lead gives solid advice to the developers regarding complex technical or architectural issues. They also respond well to feedback and implement it. 

What did you find most impressive about them?

I’m most impressed by Redberry’s professional, organized approach. In the beginning, they mapped a solid plan and decided which tools they needed to execute it. Throughout the project, they’ve consistently provided status updates for deployments and delays. Their architecture-driven thought process is superior to other contractors we’ve worked with.

Are there any areas they could improve?

I can’t think of anything the Redberry team could improve on; I’m satisfied. 

Do you have any advice for potential customers?

Don’t try to design and build at the same time. 

BACKGROUND

Please describe your company and your position there.

I am the Founder & CEO of ATHENNO - the world's #1 continuous discovery, JTBD B2B SaaS platform, and community for modern product-led teams, as well as entrepreneurs. ATHENNO makes entrepreneurship and commercial innovation accessible and successful to all. I am also a global innovation, product, UX/JTBD, and startup management consultant and successfully help founders across continents to get from 0 to 1, and get users, customers, and funding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redberry, and what were your goals?

I was thinking of something like ATHENNO for years and decided to make it a reality this year. While I had a design prototype, I needed a real MVP launched to help me with fundraising. Because I am a solid ex-software architect and engineer myself who used Laravel stack, I was looking for a full 0-1 development partner with such skills and on a budget.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have reached out to multiple agencies over the months, and I came across Redberry through their official partnership with Laravel and many other ecosystems. I quickly connected with the Redberry Founder & CEO - Gaga. As a person with technical background himself, we could quickly connect and find a common understanding.

He is very flexible, and with Redberry I felt like I quickly found an extension to my own in-house team, and made new friends in a few weeks. Redberry is not a typical agency, and they are also the best and the largest in the region, moreover, with the best rates!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with multiple calls with the executive team, including CTO to figure out what could be an option for us to engage, and specific technologies to pick for the project. We ended up setting everything up over DigitalOcean, Laravel backend repo, and React+Nextjs frontend repo with Tailwind CSS and Tailwind UI, and finally Nova admin panel, to make the development process faster and smoother without sacrificing aesthetics.

In the end, we integrated Mixpanel analytics. I was designing a full prototype in Figma and while I didn't need pixel perfection, I needed ATHENNO to look clean and modern.

How many people from the vendor's team worked with you, and what were their positions?

Another main reason I like Redberry is that for consultants like myself, I can manage my own projects directly, and I just need specific talent to fill the gaps. That means that with ATHENNO I only had engineers I needed, from CTO to sr full-stack engineer to jr frontend and backend engineer.

I was managing the entire project on their behalf myself. Sr engineer helped supervise more jr team members and do code reviews. Directly talking to people who actually do the work itself without any middleman is very important for me. This is something I have never seen, and why I love Redberry. However, this might not be an option for many clients.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

ATHENNO is now launched with 8 modules, including a lot of custom and scientific features, and this is only the beginning. In less than a month since its launch - ATHENNO has 40 users, and 26 organizations signed up. Potential customers and partners gave extremely positive feedback so far. ATHENNO is now a part of the Techstars Rising Stars community in the US. We continue our relationship with Redberry.

Describe their project management style, including communication tools and timeliness.

As previously stated, in this case, I was managing everything directly myself, which is important for me. We use Notion, Miro, Slack, and GitHub Ne projects for code reviews. Everything I do is 100% modern, empowered, and product-led where experiments are encouraged. Even if I was giving clear directions and providing clear designs, I was happy to see Redberry team members' own initiatives.

For example, I liked the icons they picked instead of the ones in the design more. It was also fine to experiment with different libraries and potential solutions. Or when they suggested that something doesn't make sense and how they would solve that problem. We started from 2 weekly Zoom calls and later moved to just one.

What did you find most impressive or unique about this company?

Most unique agency experience I ever had. It felt like in a few weeks I hired an in-house team and made new friends. If you are a consultant with a technical background and modern product leadership experience, then what I liked the most is that I could get only the talent I needed, everything was flexible, and I could talk directly to people actually doing the job myself without a middleman.

Largest and top agency in the region. Honest, customer-obsessed, modern. Not to mention the best rates (compared to NA or Central EU prices), yet sometimes with even better quality. Aw, and they even have their own BootCamp!

Are there any areas for improvement or something they could have done differently?

They could also teach their jr engineers and within their BootCamp BASICS of modern product management, statistics, data science software architecture patterns... How to create their own frameworks in order to understand how modern magic frameworks like Laravel or libraries like Axios or React do their job... But most importantly to teach teammates to write reusable mathematical logic, not necessarily features in order to save time on refactoring later.

Understanding the principles of functional programming, mathematical notation and composition can help here. This, however, is a hard skill to master even for senior talent. Since more and more products are becoming smarter, more complex, data-driven, scientific, and analytical to some extent at least, it is crucial to becoming an expert in this kind of science as well.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of a startup company, and I’m creating a platform to help small businesses manage their operations better. This platform would serve as a toolkit SaaS product for those small businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redberry?

We needed help with developing our SaaS platform and website.

SOLUTION

What was the scope of their involvement?

Redberry is building the technology behind our platform using Laravel. This platform is aimed to help small businesses with their different operational needs like managing sales, managing projects, sending out digital signatures, and managing employees. It does about 20% of what other SaaS platforms do, but it covers all the essential needs small businesses have at a very low cost. Currently, we’re building some training courses in which Redberry helps us as well.

What is the team composition?

I mainly work with one of Redberry’s developers. Although we’ve also worked with two other junior developers, our main developer is who has been in charge of the entire project.

How did you come to work with Redberry?

Redberry was a recommended Laravel partner. Given that it was the development framework we wanted to use, we reached out to 2–3 Laravel partners and ended up choosing Redberry. Based on our conversations, they seemed to be the best fit for us at the right price.

How much have you invested with them?

We’ve spent between £30,000–£50,000 (approximately $38,000–$63,000 USD).

What is the status of this engagement?

We started working together in September 2021, and our engagement is ongoing. We’re looking to launch our product soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Redberry offers good support and delivers quality work.

How did Redberry perform from a project management standpoint?

Redberry’s communication is very good. They’re also very flexible in enabling me to use my own resources, which is very good. Initially, they came up with a suitable package for me in line with how I wanted this project to go. I just wanted resources that could help me develop the product because I didn’t want to go through project managers to make change requests.

I have a shared Slack channel with Redberry’s developer, where we discuss what we need to build next, talk about the challenges involved, and come up with a solution together. Of course, other resources from their team also help us when needed.

What did you find most impressive about them?

The people from Redberry whom I’ve talked with are genuinely nice. Their team is friendly and helpful, and no task is too big for them.

Are there any areas they could improve?

No, I’ve been very happy with them.

Do you have any advice for potential customers?

When looking for a partner, do your due diligence, ask for examples of their past work, and try to speak to former customers beforehand.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Cove AS and we build web applications

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redberry, and what were your goals?

As a small developer focused company in Norway it's difficult to find affordable and reliable employees. We were contacted by Redberry and they offered to extend our team with experienced developers and we could work directly with the developers without any management in between which suited our needs perfectly.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was very helpful that they were a Laravel partner. That gave us more confidence that they would be a reliable business partner. In the beginning we started with a small project and some less complex tasks to determine if they would be a good fit, which they turned out to be.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They built a backend admin using Laravel Nova. Integrated payment and subscription systems using Laravel Spark and helped complete features that I had started working on.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 people in the team. A project manager and a senior developer. I worked with the developer directly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've not yet launched the service so there are no metrics yet, but we're much closer now. We would not have been able to build this product without Redberry's help.

Describe their project management style, including communication tools and timeliness.

We managed the project inhouse and their developers extended our team. The communication was great. We used slack to communicate daily and had bi-weekly meetings using google meet or zoom.

What did you find most impressive or unique about this company?

We had direct access to the developers which meant that we could discuss the technical aspects and find good solutions before implementing business rules in code.

Are there any areas for improvement or something they could have done differently?

The quality of work was great. Some implementations could have been discussed in more detail before execution

BACKGROUND

Please describe your company and your position there.

I'm an account manager at a design company. We design timeless experiences and are specialized in UX and UI design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redberry, and what were your goals?

Our client, Valentino beauty, wanted to create a new O+O experience for the Mother's Day 2022 animation. We designed a configurator to create a personalized greeting card. We were looking for a partner to do the development part of the experience, and plug it into the Valentino Beauty's existing website.

Our goal was to find a partner to do the development with, eager to challenge our work and propositions to make the experience even better together.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard of Redberry from a connection working there. We asked several vendors and chose to go with Redberry for their reactivity, eagerness and professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've worked on several steps on this project: working both on the back and the front of the experience. Redeberry shared with us their progress through different meetings where we were able to gove feedbacks. All feedbacks had always been quickly applied, especially thanks to the slack channel created by the Redberry project manager.

How many people from the vendor's team worked with you, and what were their positions?

We worked manily with a project manager from Redeberry, but also has direct contacts with the developers working on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We don't have yet KPIs results, but had the statisfcation from our end client, Valentino Beauty, on the experience delivered.

Describe their project management style, including communication tools and timeliness.

The Redberry team is easily reachable, answers quickly to questions and ensure that the project is going well. They created a Slack channel reuniting both our teams, it really helped us being in daily contacts and being able to ask questions and having a swift answers.

They handled the projects from A to Z, and you could be sure of the final deliverable's quality.

What did you find most impressive or unique about this company?

They made the whole process easy. Everything seemed easisly solvable with them and they offer a real support on projects.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I'm the application development lead at a software development company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redberry?

One of our customers in the automotive industry wanted to implement a web application, so we brought on Redberry to help with the process. 

SOLUTION

What was the scope of their involvement?

Redberry has provided us with software development and QA services. For this project, their full stack developer created a web-based application using HTML based on our UX design, which our customer also had input on. The app's goal was to improve users' productivity when finding car and banking information. The app had user and request management systems and bank and data integrations. The final deliverable could be integrated into a car dealer's website but can also be used as a standalone app. Once the app was complete, Redberry's team QA'd each aspect of the product. 

What is the team composition?

We worked with two teammates from Redberry on this project, including a QA teammate and a full stack developer. 

How did you come to work with Redberry?

I found Redberry through my social network. We connected several times before hiring them. 

What is the status of this engagement?

This project began in December 2021, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had high expectations for Redberry on this project regarding their independence and technical skills, but Redberry's team met them. We only received positive feedback from our customer, who appreciated the product — it looked nice and was delivered to their expectations. While some changes were made, that was not unusual for the development process.

How did Redberry perform from a project management standpoint?

Redberry had direct contact with our customer after I served as a liaison between them for a few months. Our customer provided Redberry with direct feedback, which yielded positive results. Redberry met our iteration and release deadlines, managing the project on GitHub and communicating through Microsoft Teams. 

What did you find most impressive about them?

Redberry has highly professional developers who can work independently. They invest time in figuring out how to improve products without relying on my team for every direction. Redberry is very motivated and invested in software concept development. 

Are there any areas they could improve?

We have nothing for Redberry to improve. Whenever we have issues, Redberry is flexible and makes adjustments to meet our needs. 

Do you have any advice for potential customers?

I'd advise customers looking for software development partners, especially with expertise in PHP and Laravel, to hire Redberry because they will receive professional deliverables.