E-Commerce Development
Other ecommerce systems
Confidential
Sep. 2020 - July 2026

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Razoyo is easy to work with and interested in our success and business needs."

Sep 3, 2026

Manager, Wilson Combat

Anonymous

Manufacturing
Berryville, Arkansas
51-200 Employees
Online Review
Verified

Razoyo provided e-commerce development and optimization services for a firearms manufacturing company. The team worked on the client's checkout process and built an automatic FFL integration.

Razoyo helped the client reduce checkout friction and increase e-commerce sales. The team was easy to work with and interested in the client's success. They had strong project management skills and were communicative through virtual meetings, email, and messaging apps.

BACKGROUND

Introduce your business and what you do there.

I'm a manager at Wilson Combat, a manufacturing company. We design and manufacture high-performance custom 1911 handguns, tactical long guns, and accessories, known for exceptional reliability, craftsmanship, and customer service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Razoyo?

We needed help optimizing and maintaining our overall e-commerce environment, including custom development for specific needs of the business.

SOLUTION

What was the scope of their involvement?

Razoyo has helped us discover and define our business needs. The team has translated those needs into technical terms and provided options to accomplish them. This has primarily centered around streamlining compliance management for firearms shipments, but it also includes overall ownership of our e-commerce platform, ensuring best practices are maintained at all times.Razoyo has also worked on our checkout process to create new business opportunities and reduce customer friction and manual touchpoints during the checkout process. In terms of features and integrations, the team has worked on an automatic FFL integration from start to finish. Razoyo has also worked on various Google Analytics and Google Maps custom features.

What is the team composition?

We work with 6-10 teammates from Razoyo.

How did you come to work with Razoyo?

We found Razoyo through a referral. We chose them over other options because they had high ratings, a great culture fit, and experience in our market space.

What is the status of this engagement?

We started working together in September 2020, and the engagement ended in July 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since working with Razoyo, our checkout friction has decreased, our sales of firearms via e-commerce have increased, and our website issues have decreased. We measure the latter by looking at our reduced support tickets and error rates (as measured by external monitoring).

How did Razoyo perform from a project management standpoint?

Razoyo's project management is great. The team is communicative and delivers on time more often than not — sometimes, things just take longer. In terms of communication, we use virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Razoyo is easy to work with and interested in our success and business needs.

Are there any areas they could improve?

I don't think there's anything they can improve on.

RATINGS

5.0

Razoyo

Software Engineering. Prototypes Into Production.

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E-Commerce Development for Firerarms Manufacturing Company

BACKGROUND

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Hope Industrial Systems, Inc.

Razoyo

Razoyo

Software Engineering. Prototypes Into Production.

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Razoyo Reviews

E-Commerce Development for Firerarms Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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Locations (1)

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Hope Industrial Systems, Inc.

Razoyo