Raccoon Depot

BACKGROUND

Introduce your business and what you do there.

I’m an executive of an automotive company that rents out trailers from one location with the possibility to leave them at another location.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Raccoon Depot?

We needed to create a system where online booking was possible. We also needed to build in the possibility that our product could be rented out in one location and returned in another location.

SOLUTION

What was the scope of their involvement?

Raccoon Depot created a booking platform for us.

What is the team composition?

We worked with 2–5 teammates from Raccoon Depot.

How did you come to work with Raccoon Depot?

Someone referred Raccoon Depot to me, and their pricing fit our budget.

What is the status of this engagement?

We worked together from October 2022–April 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We got more bookings after launching the new platform.

How did Raccoon Depot perform from a project management standpoint?

Raccoon Depot delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

Raccoon Depot’s ability to understand the system and the business case was impressive.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the Iter of Iter ritual

Describe what your company does in a single sentence.

Online memorial service 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Raccoon Depot to accomplish?

• Full development cycle (design, development, testing, support)

SOLUTION

How did you find Raccoon Depot?

• Online Search
• Other

Why did you select Raccoon Depot over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Raccoon Depot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The company provides a full and comprehensive list of services for Web and Mobile app development. From design, development, testing, and ongoing support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of our work with the company, we received a fully functional online service. Ongoing support helps us to respond to new challenges efficiently and promptly, which ensures a steady increase in our customer base.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The high level of professionalism of the team is impressive. The level of interaction and understanding only improves over time

What was your primary form of communication with Raccoon Depot?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First of all, the professionalism of the team and the level of corporate culture

Are there any areas for improvement or something Raccoon Depot could have done differently?

It is difficult to answer the following question

BACKGROUND

Please describe your company and position.

I am the Treasurer of CISO Alliance e.V.

Describe what your company does in a single sentence.

It's an association representing the interests of CISOs in the German speaking area.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Raccoon Depot to accomplish?

• Update TYPO3 to the latest version
• Taking over operations and maintenance
• Some optimisations of the current website

SOLUTION

How did you find Raccoon Depot?

Referral

Why did you select Raccoon Depot over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Real experts in TYPO3

How many teammates from Raccoon Depot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Upgrade to latest TYPO3 release. Make a PHP script sending emails reliable. Modifications in a PHP form. Taking complete website operations and maintenance to RACCOON.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Full functionality of the website on latest TYPO3 release.
• Sending of emails from the website reliable and tracable.
• Form modifications woork properly.
• Website operations are "silent". No issues, no complains from users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project managamenet is excellent. Everything was delivered on time. All delays were caused on our side. 

All our needs were rapidly understood and realized. 

What was your primary form of communication with Raccoon Depot?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Friendliness, great expertise, speed in implementation, time to resolution in case of problem, no unneccessary discussions, thinking always two steps ahead and wider.

Are there any areas for improvement or something Raccoon Depot could have done differently?

No idea.

BACKGROUND

Please describe your company and position.

I am the Owner of Шити Легко!

Describe what your company does in a single sentence.

Sewing Coworking and Sewing School.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Raccoon Depot to accomplish?

• To create a company website

SOLUTION

How did you find Raccoon Depot?

Referral

Why did you select Raccoon Depot over others?

• Referred to me
• Company values aligned
• Human attitude

How many teammates from Raccoon Depot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A custom website was built from scratch, featuring a unique and complex structure that perfectly captures the diversity of our product. The team approached the project with meticulous attention to detail, incorporating all of our requests, even the smallest ones. They developed innovative solutions that were not available in the market prior to the launch of our site.

Even after the site went live, the team remained highly responsive, promptly addressing any questions we had during its operation. Their professionalism and quality of work are outstanding. I couldn’t be happier with my decision to work with them. www.shytlegko.com

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A large number of applications for registration on courses from potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Even though the project took longer to develop than expected, I am completely satisfied with the result and understand the reasons.

What was your primary form of communication with Raccoon Depot?

Email or Messaging App

What did you find most impressive or unique about this company?

They work with full commitment, never in a robotic or formulaic way. They genuinely care, and that’s a rare quality to find in today’s market

Are there any areas for improvement or something Raccoon Depot could have done differently?

We stayed in constant communication, agreeing on each step at every stage of the project. 

BACKGROUND

Please describe your company and position.

I am the CEO of Azenzus Vision

Describe what your company does in a single sentence.

Azenzus Vision offers high-performance Visual Based Asset Integrity Management Software as a Service (SaaS) Platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Raccoon Depot to accomplish?

• To create a checklist wizard with integration to a large language model.

SOLUTION

How did you find Raccoon Depot?

Referral

Why did you select Raccoon Depot over others?

• Close to my geographic location
• Good value for cost
• Referred to me

How many teammates from Raccoon Depot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Web based checklist wizard with integration to a large langiage model (AI)
• Checklist Library web-interface
• Asset Registry web-interface
• Inspection Order wizard

These components will be integrated into existing SaaS Inspection Managemeny System.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have released the Checklist wizard as a beta version and are getting very positive feedback from our users and potential new clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The minor delays we had was because we changed scoop and not because of Racoon Depot.

What was your primary form of communication with Raccoon Depot?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They are easy to work with and responsible.

Are there any areas for improvement or something Raccoon Depot could have done differently?

No

BACKGROUND

Please describe your company and your position there.

CEO of an export/market entry consulting firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Raccoon Depot, and what were your goals?

We wanted a custom logo and easily navigable website

SOLUTION

How did you select this vendor and what were the deciding factors?

When the first website design proved to hectic for the content we added later, Racoon was very supportive and flexible in updating and helping us. Post launch support was superb, including helping with setting up Google ads.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Logo, website )

How many people from the vendor's team worked with you, and what were their positions?

3, project lead, customer service, front end developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were happy with the end deliverable and the support

Describe their project management style, including communication tools and timeliness.

PMs were always willing to schedule meetings to listen to our ideas and feedback and were really responsive in implementing requested changes

What did you find most impressive or unique about this company?

They were responsive, professional, and dedicated.

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

Procar Lemberg is a motorcycle and apparel store in Lviv, Ukraine. The official dealer of Kawasaki, Yamaha, Ducati, Indian, and Polaris. My position in Procar Lemberg was Marketing Specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Raccoon Depot, and what were your goals?

The main objective for Raccoon Depot Web Agency was to create a new web store and brand representation. The goal was to develop a handy tool for customers, where they could find all appropriate information about motorcycles.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've been working in marketing for several years, so I realized that the Raccoon Depot team is very qualified and open-minded.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was suggested to use October as CMS for that project. They have done the site very quickly, just for 2 months.

How many people from the vendor's team worked with you, and what were their positions?

There were a team lead, a developer, a designer, and a content manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We created a universal design for representing five different brands on one website. And we made the choice of the motorcycle or apparel simpler and understandable for the client.

Describe their project management style, including communication tools and timeliness.

They are professionals in that area. The project was flow very easy and everything was done in time.

What did you find most impressive or unique about this company?

The speed of their work was impressive.

Are there any areas for improvement or something they could have done differently?

Everything was perfect. I recommend Raccoon Depot for development work.

BACKGROUND

Please describe your company and your position there.

I am a Product Manager at Med-Ez. Med-Ez is an online medical tourism platform that connects patients worldwide with private healthcare professionals in more affordable geographies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Raccoon Depot, and what were your goals?

They were hired for the development of the two-sided digital marketplace. We had design files ready and needed a full website built.

SOLUTION

How did you select this vendor and what were the deciding factors?

Speaking with Oksana a few times clearly showed they are very qualified for the job.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Raccoon Depot suggested we use OctoberCMS which has been an excellent choice. We sent the files and the website was ready in about 3 months.

How many people from the vendor's team worked with you, and what were their positions?

Oksana was my only point of contact. There were developers as well but I wasn't really involved in their work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everythng was great! I'm well familiar with the software industry and know what to expect, however this time my expectations were exceeded! The product was built with zero bugs or inconsistencies with the original design files.

Describe their project management style, including communication tools and timeliness.

There was great communication, they were always responsive, and always gives clear answers to any questions.

What did you find most impressive or unique about this company?

The quality of their work was impressive.

Are there any areas for improvement or something they could have done differently?

Nothing, everything is perfect, I highly recommend Raccoon Depot for development work!