Qream

BACKGROUND

Please describe your company and position.

I am the Chief Digital Transformation Officer of Coordination Center for family upbringing and childcare development

Describe what your company does in a single sentence.

Coordination of the better care child protection reform in Ukraine at the government level.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• Create custom graphics and illustrations to complement the narrative.
• Design a user-friendly and visually appealing interface for the landing page, ensuring that it aligns with child-centric values.
• Develop engaging motion graphics and visual elements that enhance the storytelling.

SOLUTION

How did you find Qream?

• Referral
• Other

Why did you select Qream over others?

• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Qream were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved a comprehensive approach to developing a landing page that effectively communicates the vision of a child-centric Ukraine. Key deliverables included:

1. Reviewed Content and Structure: The content was carefully refined to craft a narrative that resonates with the target audience, ensuring a clear and impactful message. The content structure was also optimized for coherence and alignment with the project's vision.

2. High-Quality UI/UX Design: The landing page was designed to provide a visually appealing and intuitive user interface. The focus was on creating a seamless user experience across all devices, making navigation effortless for visitors.

3. Engaging Motion and Graphic Elements: Custom animations, transitions, and graphics were incorporated to bring the story to life, making the landing page not only informative but also captivating and dynamic.

4. Fully Functional Landing Page: The page was developed and integrated with a content management system (CMS), allowing for easy content updates and management, ensuring long-term usability.

5. Tested and Optimized Landing Page: Thorough testing was conducted to identify and resolve any design, functionality, or compatibility issues. The page was also optimized to ensure fast loading times and top-notch performance.

6. Creative and Strategic Alignment: The final product was carefully aligned with the overarching vision, strategy, and branding requirements of the initiative, ensuring consistency in messaging and presentation.

7. Well-Managed Project Delivery: The project was delivered on schedule, with regular updates and communication provided throughout the development process, ensuring a smooth and collaborative engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High stakeholder satisfaction.
The project is still in the process of execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was outstanding. The team demonstrated a strong commitment to delivering on time, consistently meeting every deadline throughout the engagement. They were proactive in providing regular updates and ensuring that all milestones were clearly communicated, which kept the project on track.

Their responsiveness to our needs was exceptional. Whenever we had feedback or needed adjustments, they acted swiftly and made sure our requirements were fully addressed. They took the time to understand our vision and adapted their approach to align with our goals, showing flexibility and dedication.

What was your primary form of communication with Qream?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about the company was their remarkable culture and progressive creative vision. The team's approach fostered a sense of collaboration and openness, making it easy to communicate ideas and provide feedback. Their culture of innovation and continuous improvement was evident throughout the project, as they went beyond simply meeting the requirements to deliver something truly impactful.

Their creative vision was forward-thinking and well-aligned with our objectives, showing a deep understanding of both design trends and the message we wanted to convey. They brought a fresh perspective that added significant value to the project, while also ensuring that every element felt cohesive and meaningful.

Additionally, their dedication to high-quality work was evident in every detail. From the polished design to the flawless functionality, they maintained an exceptional standard that elevated the entire project. Their commitment to quality was not just about meeting expectations but exceeding them at every opportunity.

Are there any areas for improvement or something Qream could have done differently?

Honestly, there wasn’t much room for improvement, as everything was executed with a high level of precision and professionalism. The team's approach was comprehensive and left no detail overlooked, from the planning stages to the final delivery. Their proactive communication and dedication to quality made the entire process seamless.

If there were one area to consider, it would be to maintain the same pace and level of responsiveness in future projects, as their attentiveness and ability to quickly adapt to feedback were key factors in making this collaboration so successful. In other words, they set a high bar for themselves, and continuing to uphold these standards will only strengthen their already exceptional service. Overall, the experience was excellent, and they delivered beyond our expectations.

BACKGROUND

Please describe your company and position.

I am an Executive of Jovian Digital

Describe what your company does in a single sentence.

App Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• Design Assets for an Edu-game (Animation & 2D/3D Modeling)
• Wireframing & Prototyping (UI/UX Application flow & Screens)
• Website Design (Storyboarding and Narrative)

SOLUTION

How did you find Qream?

• Online Search
• Other

Why did you select Qream over others?

• Great culture fit
• Company values aligned
• Design Geniuses

How many teammates from Qream were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jovian Digital has partnered and continues to work with Qream to design digital assets for multiple projects to enhance user experience, engage audiences, and convey brand narratives. This includes UI/UX design for app flows and screens, game assets for an educational game, and storytelling-focused website designs.

1. App Flow and Screens (UI/UX)

Deliverables: User flow maps, annotated wireframes, high-fidelity screens, and interactive prototypes.

2. Game Assets for Edu-Game (2D/3D Modeling)

Deliverables: Concept art, 2D/3D models, animations, rigging files, and engine-ready assets.

3. Website Designs (Storytelling)

Deliverables: Storyboards, high-fidelity web designs, interactive and responsive elements.

A few projects that Qream has successfully undertaken.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Qream’s design expertise brought tangible improvements to our projects, significantly enhancing user experience and engagement across multiple platforms. For the app design, Qream’s user-centered approach resulted in a highly intuitive interface, evident in the increased user retention rates and positive feedback from usability testing.

Their work on game assets delivered vibrant, educational models and animations, which boosted engagement metrics within the educational game, as reflected by improved session lengths and user interaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Qream demonstrates excellent project management skills throughout our collaboration. They adhere strictly to timelines, consistently delivering design assets on schedule without compromising quality. Their workflow is organized and transparent, keeping us updated at each stage of the project and allowing for seamless adjustments based on our feedback.

Qream is highly responsive to our needs, promptly addressing any requests or changes we have. They show a clear understanding of our project goals and are proactive in suggesting improvements that add value. Their professionalism and adaptability make them a reliable partner, and their commitment to meeting deadlines and responding to our needs exceeds our expectations.

What was your primary form of communication with Qream?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Qream has an amazing company culture.

Are there any areas for improvement or something Qream could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the Marketing manager of a software development company 

Describe what your company does in a single sentence.

We are a software development company experienced in completing over 350 projects of varying complexity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• Help upgrade our brand identity and prepare for a major event in Europe
• Create a set of promotional posts for social media

SOLUTION

How did you find Qream?

• Online Search
• Clutch Site

Why did you select Qream over others?

• High ratings
• Great culture fit
• amazing & fast communication

How many teammates from Qream were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached Qream with a multifaceted project. Our primary goal was to revamp our SaaS project's brand identity comprehensively. This involved several key components: introducing a captivating mascot to represent our brand personality, crafting fresh branding elements to modernize our image, designing merchandise that resonated with our audience, and preparing an unforgettable conference experience for a major event in Europe.

Also, their brand strategy for our company has helped us to upgrade our customer experience and influenced our overall customer success rates. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have prepared an captivating presentation to promote our services during the conference, we have created a cool mascot to make the brand stand out during a 100k visitor conference, we're in the process of creating merchandise & business cards design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication with the Qream team is fast & amazing, they're super responsive to all of our needs and the designs they create were approved from the first try. About the timeline of the project, we had some setbacks, but it was coming from our side as we were the ones holding up the process.

What was your primary form of communication with Qream?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their streamlined communication was impressive, as I understood that all of my feedback will be passed on to the team. Exeptional work quality, as every concept was amazing, and attention to detail was top notch. 

Are there any areas for improvement or something Qream could have done differently?

We loved the collaboration and wish that we had found them sooner!

BACKGROUND

Please describe your company and position.

 I am the CEO of an information technology company 

Describe what your company does in a single sentence.

We specialize in developing AI solutions for businesses and individuals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• We needed a new website as the previous one was outdated.
• We also needed to create an explainer product video to put on the main page.

SOLUTION

How did you find Qream?

• Online Search
• Clutch Site

Why did you select Qream over others?

Custom business-solving approach, quick communication and portfolio with relevant cases.

How many teammates from Qream were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Qream was hired to undertake a comprehensive overhaul of our online presence. This included developing a new website to replace our outdated one and creating an explainer product video to feature prominently on the main page. Key deliverables encompassed the design and development of the website with a focus on UX/UI, as well as the production of an engaging explainer video to effectively communicate our product's value proposition. 

Firstly, we needed to create an explainer video, but after an amazing job, we decided that we would keep on working with the website update.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included the successful design of the new website within the agreed timeline (even 2 days sooner), positive feedback from the team regarding the website's improved usability and visual appeal. The explainer video contributed to higher conversion rates and enhanced user understanding of our product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Qream effectively manages the project by consistently delivering items on time and proactively addressing any challenges or concerns that surfaced. They maintained open lines of communication, regularly updating us on progress, and remained responsive to our feedback and evolving requirements throughout the project duration.

What was your primary form of communication with Qream?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of Qream was their ability to seamlessly produce UX/UI design and an explainer product video. They have delivered a cohesive and impactful solution. What truly distinguishes Qream is their collaborative approach, super attention to detail, and a strong commitment to client satisfaction, setting them apart from other industry service providers. 

Are there any areas for improvement or something Qream could have done differently?

There was a bit of delay (1-2 days) with the document signing, so I would recommend streamlining the legal documents process. Otherwise, loved everything! 

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of The Shoring Company

Describe what your company does in a single sentence.

The Shoring Company is a digital strategy and software development company specialized in the retail and FMCG industry. We help traditional retailers in becoming true digital game changers in their industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• To rework the brand, brand identity and mascot
• To rework our website to make it stand out
• To create marketing and social media content

SOLUTION

How did you find Qream?

• Online Search
• Referral

Why did you select Qream over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Qream were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Qream started from the baseline brand aims and values. Working it's way to a brand identify, and brand strategy. The delivered the complete brand, including logo, typography, tonality, visual identity and an outstanding mascot. We then started to work a strong landing page for the company that is made to stand out.

Qream developed a great concept and custom coded website to us that get up to 3x the attention compared to our old website.Along the project, Qream created a social media design framework, power point templates, pitch decks, stickers and even a trade fair stand that makes us stand out!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our web-traffic has risen by about 300%
• We now have a brand that is made to stand out and get attention.
• Our values and target groups are visible and well communicated which has improved our conversion rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every deliverable they completed was on time and usually exceeded our expectations. Response was and is super fast. Usually it's us that need more time :-)

What was your primary form of communication with Qream?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are amazed by how quickly we where working on a common goal. The team is super professional, top skill and customer centric. Most of the time it felt like we are one team working together.

Are there any areas for improvement or something Qream could have done differently?

Not much really. The handover of the website at the end of the project could have been slightly better organized.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of RedCat Ltd, a development company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qream?

We were in the process of developing our marketplace platform. However, at that point, our expertise focused only on specific areas. We decided to outsource part of the development process to Qream. 

SOLUTION

What was the scope of their involvement?

Qream’s scope of work is to design our mobile app, which is a marketplace for designers based in the UK. Our main focus is on UI/UX Design, so we’ve conducted exploratory research. From there, we’ve moved on to create mobile screens and dashboards. The team has helped us implement integrations for video chats and blockchain. They also help us on account management. 

What is the team composition?

We work with a project manager, two designers, and a delivery manager. In total, we’ve engaged around five teammates. 

How did you come to work with Qream?

Qream was referred to us by a couple of people. 

How much have you invested with them?

We’ve invested around $80,000. 

What is the status of this engagement?

The engagement started in April 2023, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Qream is one of the few agencies I know that follow best practices. The mood board, style guide, project book, and informational architecture they’ve created have been super detailed from a UI/UX perspective. Simply put, they work exactly as they are supposed to — something that rarely happens in the design world. 

The team has a great vision for design, and their work has been truly innovative. Their designs are ahead of their time.  

How did Qream perform from a project management standpoint?

Qream is always on schedule, which is important to me. On top of that, they’re extremely meticulous and precise, and their resources ask a lot of questions. 

For tools, we use Jira as the project management tool. We also have shared dashboards to track their work's progress. Additionally, we’ve had two meetings per week — one on Mondays, and one on Tuesdays — where we conduct planning sessions. For urgent things, we usually call them. 

What did you find most impressive about them?

The way they collect requirements for the design work is amazing. 

Are there any areas they could improve?

No, there aren’t any. Everything is okay with them. 

Do you have any advice for potential customers?

Be ready to ask many questions, and know that everything they do has a purpose, so trust them. 

BACKGROUND

Please describe your company and your position there.

I'm the producer of the Ukrainian musical project Authentix. We collaborate with famous Ukrainian artists, and musicians in particular, making folk culture grow

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qream, and what were your goals?

As the war started in our homeland, we asked Qream to make us video animation for our patriotic song, that described the current situation from Ukrainian perspective, and therefore to encourage our people stay strong and united against mutual Russian aggression.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose this vendor, when our mutual friends from showbiz recommended it to me. I viewed Qream's works, and their style resonated with me a lot

Describe the video(s) and the process in detail, including the project steps and all stages of production.

First I sent the song to the CEO of Qream - Bohdan. I explained what this song is all about and then described how I would see the final video to it. It was not necessary for me to control all the details; being an artist myself and having a lot of experience working with artists, I noticed that the best results occur when there's much space for creative process.

Therefore I gave the direction where to move, but let the Qream take charge of all the other details, and encouraged them to propose as many of their own creative solutions as possible.

Who did you work with and what was the feedback process like?

I communicated directly with CEO Bogdan. It was easy to explain my remarks to him, and after each time he showed the progress of the video, I was happy to notice that all my feedback was very well understood and executed. What I also liked about the Qream approach is that very often Bohdan proposed their own creative solutions to the details I couldn't understand how to solve on my own.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After releasing the video into the world I got some attention from other Ukrainian music producers and artists, what led me to new collaborations. One of them is with Milos, who is considered to be one of the greatest producers in the post-soviet space.

Describe their project management style, including communication tools and timeliness.

Because I communicated directly with CEO - Bohdan, and because we were on the same wavelength, it was quite easy for me just telling him what I wanted in my own words, sometimes even giving him intuitive hints. He neatly delivered my tasks to his animators, because after each milestone I was happy with the results, I received what I asked for. In general all the process of creating video from start to finish went smoothly for me.

What did you find most impressive or unique about this company?

Their approach to me, and to our mutual work. It seemed to me that Qream was not a vendor but rather a collaborator (in a good sense). During our creative process I discovered that we have very similar values as artists and also as human beings.

Are there any areas for improvement or something they could have done differently?

I would happily make some points for improvement, as I think constructive criticism is the best thing ever one can give in order to make others progress, but I haven't found any yet.

BACKGROUND

Please describe your company and your position there.

I am the director of a social enterprise called Next Tech Girls, set up by tech recruitment company Empiric in 2016. We aim to inspire teenage girls to pursue future careers in tech, to get more women in the industry. We do this through work experience placements, online events and training courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qream, and what were your goals?

All of our branding had been done several years ago in-house and wasn't very exciting or appealing to our target audience (teenage girls). We really wanted to completely refresh our branding, especially for social media, to attract teenage girls to join our events and sign up for our placements, so that we could reach them directly rather than having to find them via schools, which can be a slow and difficult process.

We wanted the new branding to be colourful, modern, exciting, creative and young, and we wanted everything to be customisable for social media.

SOLUTION

How did you select this vendor?

We spoke to a few different companies and compared their offerings. Qream was our favourite by far for several reasons - mostly because their previous work was so fresh and modern and we trusted that they would be able to design something exciting for us that fit our brief.

We also really liked that the project manager and designer working with us would be young women, as that meant they could relate to our target audience. Plus the price was excellent and our Head of Marketing had worked with them in a previous role so we were able to get direct, honest (and very positive) feedback from him!

Describe the scope of their work in detail, including any steps and the final deliverables.

We wanted a new logo, colour palette, typography and social media marketing assets, as well as some merchandise and slide deck templates. The whole process felt very collaborative, they ran some workshops with us to understand what we liked and what we didn't like and to guide the direction. They took our feedback on and made as many changes as we wanted until it felt right. They always gave us a few different options to choose from and we could even combine elements from different options.

Everything was completed on time, despite having a short deadline, and the quality was beyond what we imagined. They even created more assets than agreed (I think because they really enjoyed the project) and everything is customisable so we have endless options for social media, which is so helpful.

How many people from the vendor's team worked with you, and what were their positions?

We mostly worked with the project manager and designer, but we also had contact with a strategy lead, marketing manager, COO and the CEO even joined one of our meetings early on to make sure we were happy with the initial direction.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've had so many compliments on our new branding, we're proud to show it off to people now! Our partnerships deck is much more impactful and we're getting a lot more interest in working with us since sharing it. We've also made our social media look so much better and our followers have increased by 50% in the last two months!

Describe their project management style, including communication tools and timeliness.

Communication was great, we had meetings around once a fortnight, sometimes more often to check tweaks. In between we communicated via Slack and they were always very quick to respond and very helpful.

What did you find most impressive or unique about this company?

I loved the passion that everyone had for this project. I could tell that they were really enjoying working on it and were actually sad when it was over! They put so much into it, even producing more assets than requested. They clearly understood our brief and what we were looking for but managed to go beyond what we were imagining and come up with something truly unique that really sets us apart from our competitors.

Are there any areas for improvement or something they could have done differently?

No areas for improvement, I just hope to be able to work with them again in the near future!

BACKGROUND

Introduce your business and what you do there.

I work for a fundraising organization that supports education, science, and sports in Ukraine. I’m responsible for overseeing fundraising operations for our projects and teams.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qream?

When we established our company, we didn’t have a visual presence, so we engaged Qream to design and develop our brand identity.

SOLUTION

What was the scope of their involvement?

We met with Qream to present our mission and vision and discuss our project goals. After reviewing our requirements, the team drafted four brand concepts, including different logos, color schemes, fonts, and visuals.

After presenting the brand identities to our president, we chose the concept to move forward with, and the team executed the final draft. Qream developed different logo versions, presentation templates, and business cards for the final draft. They also supplied us with brand guidelines that outlined how to use the color schemes and logos. 

Qream has also developed our website from scratch to match our new brand identity. The website is an informational landing page that raises awareness for our company. Users can visit the site to learn more about our programs, projects, and recent news in one place. We plan to work with them on marketing and SEO efforts in the future.  

What is the team composition?

We’ve worked with an art director, two designers, and two developers from Qream.

How did you come to work with Qream?

We found Qream through a recommendation from our business network.

How much have you invested with them?

We’ve invested about $30,000–$35,000 in the partnership with Qream. 

What is the status of this engagement?

We’ve worked with Qream since January 2022. We paused the partnership for a few months after they assisted us with branding initiatives and started back up again to work on developing our website. The partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The branding and website development efforts from Qream have helped increase our online visibility. They’ve delivered a functional, user-friendly website that has reached our target audience locally and globally, which has benefitted us. 

How did Qream perform from a project management standpoint?

Qream has performed perfectly concerning project management, and everything has gone smoothly. Although we’ve faced some challenges with the Russian Invasion of Ukraine, Qream has been flexible and still managed to meet deadlines. 

They’ve been responsive and receptive to feedback throughout the project. We’ve met via Google Meet and used Telegram to communicate between calls. Qream has also used Figma to share designs, which has allowed us to comment on designs and collaborate efficiently.  

What did you find most impressive about them?

I’ve been most impressed by Qream’s branding style and modern vision. They’ve held themselves to a high standard, which has resulted in fantastic outcomes.

Are there any areas they could improve?

I have nothing Qream could improve on; we’ve been happy with the engagement.

Do you have any advice for potential customers?

I’d encourage you to review Qream’s website and determine whether their style fits with your vision. If it appeals to you, then don’t hesitate to go for it and engage them.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a design agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qream?

We were working with a client that was an importer and exporter. They had a financial solution and were thinking of launching an MVP of a new product, and we didn’t have the capacity for UX design projects, so we hired Qreeam to back us up.

SOLUTION

What was the scope of their involvement?

Qream provided UI/UX design services for our end clients using Figma. Our first project was the financial solution for the importer and exporter. Later, they worked on a marketing tool's UI/UX for another client. We had another small project with them where they redesigned a delivery service's web app. For this app, they used the end client's brand guidelines and the mobile app as a basis for the design. We've also worked on a fourth project with them.

The team worked using our processes and integrated into our teams; we handled art direction and project management; Qream handled product management and delivered UI/UX design assets. They also integrated into the end clients' processes. 

What is the team composition?

We worked with a project manager, an account manager, a UX designer, and a product manager. 

How did you come to work with Qream?

I know one of their teammates personally. First, we tried a small project with Qream; after seeing they delivered and that we were happy with them, we decided to continue working with them. 

How much have you invested with them?

We spent up to $50,000.

What is the status of this engagement?

We worked together from December 2021–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Qream's work has received positive feedback from my clients. I was totally satisfied with their work on the MVP project; they really helped our client, enabling them to launch their product. I've also received good feedback for the delivery service app. Qream's UX designer was awesome, and their product manager helped us a lot with the project. Overall, I was happy to work with them — our collaboration was a good experience. 

How did Qream perform from a project management standpoint?

We had no issues with their project management. Although we didn't meet the deadline, they were good at communicating the delay to the end client, and they collaborated with them and us. The team worked on weekly sprints. We used Slack and phone calls to communicate and Notion for project management. 

What did you find most impressive about them?

Qream's UX design was really helpful for us

Are there any areas they could improve?

Their UI design wasn't outstanding. We've received some constructive feedback on their UI, though I wouldn't say it was crucial. 

Do you have any advice for potential customers?

If you decide to hire Qream, they'll achieve what you're expecting, so you won't regret working with them.