Qream

BACKGROUND

Please describe your company and your position there.

I am the Community Lead of EARN Network, a community-run Web 3 Project that offers effortless decentralized passive income to holders of the token.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qream?

We hired Qream to help us brand (logo + color scheme) and to create a jaw-dropping website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Qream on UpWork, a popular freelance website and went with them due to their portfolio full of stunning websites + it fit our budget.

Describe the project in detail and walk through the stages of the project.

We had a few calls at first before the project started to clarify the scope + our needs and goals. We then communicated primarily through Telegram (our preference at EARN) and were presented progress updates in the form of video, messages, and calls. At first, we weren't planning on having Qream help us with our branding but ultimately added it onto our scope and it was a seamless process to do so. After our website was delivered, we had a call to celebrate, provide feedback, and to wrap things up.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked closely with 3 team members but had a number of other team members who helped with the backend of our website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've had a lot of compliments on our website after Qream designed it. It has helped our core community keep faith in the project regardless of the crazy volatility we experience in the crypto market.

How effective was the workflow between your team and theirs?

Our workflow together was pretty good. Delays typically stemmed from tasks we at EARN needed to complete and had fallen behind on.

What did you find most impressive or unique about this company?

We were impressed with Qream's excellent communication - keeping us into the loop without the need to constantly check in on them. We were also very happy with their skill in design and unique ideas they brought to the table.

Are there any areas for improvement or something they could have done differently?

Things could have been done faster, but that could have meant sacrificing a lot of the quality design work we received.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an edtech startup for realtors and landlords. We’re launching our product because, during the lockdown, we found that a lot of PMs (Property Managers) don’t like working directly with landlords and realtors — due to their poor characteristics. We decided this can be the niche we can get into.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qream?

We had an idea for an education platform, and we needed someone to build the application that will be fully aligned with future users and our marketing strategy.

SOLUTION

What was the scope of their involvement?

We started the project by having several design sessions where we described our target personas. We then discussed how users can use the platform and the value they will gain from it. Moreover, we discussed some architecture for future users and how they will work with the several iterations of the platform.

We wanted to create a good design for our idea, so our team did the wireframe for several screens for the app — they then transferred the mockups to the Qream team. After that, they started the work for the UX/UI design and the business strategy.

Additionally, we provided them 10-pages worth of documentation providing them information on the wireframes and the design we wanted.

What is the team composition?

Our main point of contact was Victoriia (Junior Product Manager), and we also worked with a UX/UI designer.

How did you come to work with Qream?

We found Qream on Dribble. We had about 8–10 proposals from several other teams, but when we started speaking with them and asking them about their suggestions for the project, they only gave us an estimation of what the resource will cost us. The Qream team, however, were very proactive, had their own vision, and I had a feeling of what they were going to make. They suggested a lot of ideas on how we can launch, as well as the need to build clickable prototypes. 

That’s when we decided to work with them.

How much have you invested with them?

We spent $40,000 on this project.

What is the status of this engagement?

We worked together from December 2020–March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We did some tests with applicable prototypes and had 20–25% successful registrations from our control group. After that, we checked several options on how to organize the demonstration, and they raised the conversion rate from 16–32%.

How did Qream perform from a project management standpoint?

We worked through Slack and Telegram for communications. We also used email to send official information and used Jira to manage the project.

Victoria did an amazing job. She was really easy to communicate with, and I had no doubts about her profession. They always kept me updated and were always in touch — I didn’t experience any lack of communication.

What did you find most impressive about them?

We were impressed with their proactiveness. They really wanted to help, and knew exactly what they were doing. They didn’t just work through our requirements, but they also suggested alternatives that really worked. In addition to that, they were also very innovative — we talked several times and they sent me a lot of information about new approaches in design.

They were really good in customer development, prototyping, and designing the visual aspect of the platform — I was really satisfied with their vision. Another thing I liked about them is they had separate specialists for UX and UI design. Choosing Qream was a very good decision because we had a full team of professionals who know their work.

Are there any areas they could improve?

Even if I was a picky customer, I don’t think I’ll find anything they can improve on.

Do you have any advice for potential customers?

It would be better for the engagement if you describe your vision based on what you want to achieve. They will then suggest several options on how you can succeed.

BACKGROUND

Please describe your company and your position there.

I'm a marketing manager leading the events and community initiatives for a global tech company in the cloud space. The company has a SaaS solution for enterprises, reducing their cloud cost.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qream?

We've created a sub-brand to host Developers community summits around the globe. due to COVID-19 the project became virtual. The existing web page and brand we had didn't look good, and didn't fit the target audience we're aiming for. I was looking to change the brand completely.

What were your goals for this project?

Create a web page that will look awesome, innovative, and eye-catching. Create a social media appearance, a complete brand that will start out.

SOLUTION

How did you select Qream?

I was on calls with several companies/designers, and none were as professional as Qream, I saw different projects they did, they asked all the right questions about my project.

I actually started working with Qream and 1 more company at the same time, paying them only for the first part of 2 draft with a concept to the website. Qream won by far, I really liked where they took the concept, they really listens to instructions.

Describe the project in detail.

Make-over for: brand logo brand website brand concept After UI UX and the entire branding was approved, they also developed the website from scratch, creating a back-end for me to access any filed/section of the website and update it my self.

Creating of brand mascot - from scratching to 3D Image! Brand book Social media banners social media profile pic + cover images Email banner

What was the team composition?

I was working only with Yaroslove - who's managing the project. It's very convenient, connecting with 1 person who's in charge of the hand-on team members. There were UI/UX designers, illustrator, and at a later stage a web developer, who I was in touch directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The brand is not selling a real product, not we have funds to promote it digitally. so at the moment I can't see the success. Only from great feedbacks across my industry (cloud)

How effective was the workflow between your team and theirs?

The project manager - Yaroslove is very communicative, we were taking via slack, emails, and hopping on calls on a daily/weekly basis. Everything was done very fast, in a timeline that doesn't go over 4-5 days from the day I requested a specific task.

What did you find most impressive about this company?

Listening to directions! From step 1, they listened carefully, took notes, asking the right questions, and implementing everything in their work! It's very rare to find designers that will supply exactly what you've been asking for.

Also, they are very innovative, thinking one step ahead, adding features to the website I didn't even think of!

Are there any areas for improvement?

non

BACKGROUND

Please describe your company and your position there.

Creative Dock is a startup builder. We build digital services and mobile apps for European markets. I hired Qream while being in the role of project manager, and now I continue working closely with them after my transition to the role of customer experience lead.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qream?

Our company is based in Austria and Czech Republic, building a mobile app for Ukrainian market. We were looking for UX/UI designer with knowledge of local market specifics and user needs.

What were your goals for this project?

The aim was to launch digital service on (for us) foreign market in a short time, and continue adding new features at fast pace. Our app is quite complex with integrations to several third party service providers. Our main challenge was to deliver excellent quality for customers on tight deadline while keeping multiple stakeholders satisfied.

SOLUTION

How did you select this vendor?

I have found Qream on Upwork. After considering 6 different designers, the final decision was to hire this agency. The decision was clear because they were the only ones who did not start the conversation with organizational requests but by asking how they can help us deliver the best value for end users.

They sent us a few links on their previous works, and also immediately proposed valuable design solutions for our app. The decision to hire Qream was made by me and CEO of the project.

Describe the project in detail.

Very complex mobile app offering administrative and financial tools such as invoices, bookkeeping, tax reporting, payments or currency exchange. Two designers were dedicated to product/UX design - defining user flows, creating wireframes and clickable prototypes, conducting user testing and prototype iterations.

One designer worked specifically on UI design - designing UI components, defining the component library and applying final UI on app screens while working closely with front-end developers on implementation.

What was the team composition?

Initially, we started with one designer. Later on we hired two more in the team because their expertise goes far beyond UX/UI design. Three designers were working closely with our product, IT dev and marketing team. Qream designers basically became a crucial part of our team.

Giving us valuable insights for marketing strategy and took leadership in product design. In the end, they covered tasks from scope definition, UX/UI design and user testing, to helping IT developers make decisions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is still ongoing. Nevertheless, we've launched the first feature about a month ago and we keep getting extremely positive feedback from our first users. First (indicative) NPS has reached almost 60 points which we didn't expect at all.

How effective was the workflow between your team and theirs?

We were working with the CEO and two designers from their team. The communication was smooth, all of them are well organized and open to feedback. All three were in daily touch with our project team. Often times taking part in decision making meetings.

What did you find most impressive about this company?

I was blown away by the way they were able to handle sometimes unclear briefs from our side as well as floating deadlines. All designers were constantly available and also open to any feedback. We especially appreciate their professionalism and expertise in fintech which exceeded our original expectations. Their comprehensive knowledge of local market is also impressive.

Are there any areas for improvement?

Everything can be done faster or better of course. Nevertheless they delivered just the right balance between time and quality in order to meet deadlines while creating value for users.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Key Jet Charter, an aviation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qream?

We needed help with UI/UX design and branding.

SOLUTION

What was the scope of their involvement?

Qream created a range of collateral for us. They came up with the design for our business cards, our website, and our brand identity, including all the colors and logos. When we began the engagement, I came in with my own ideas of how I wanted the website to look. Together, we collaborated and discussed alternatives, and we ended up going forward with their designs. 

What is the team composition?

We worked with a project manager and a designer, though we switched designers at one point during the project. 

How did you come to work with Qream?

I saw their portfolio on Dribbble, so I contacted them. They sent me a few links, which were ultimately the deciding factor when I was choosing a team to work with.

How much have you invested with them?

We spent close to $10,000 on the project.

What is the status of this engagement?

The engagement took place from December 2019-March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with the results, and that they weren’t hesitant to make suggestions they felt would serve my brand better. They’re professional designers that I knew I could trust.

Qream also provided excellent customer service. Given that and the quality of their work, I’ll definitely be contacting them if we need additional help, changes, or design work in the future.

How did Qream perform from a project management standpoint?

The team was very responsive. If we ever had a question or needed something corrected, they were immediately available. Everything about the process was clear, easy, and fast. To stay in touch, we used Messenger and phone calls.

What did you find most impressive about them?

Their responsiveness and general project management style were impressive. I also appreciated their design ideas—the second designer on the project brought very fresh, interesting ideas.

Are there any areas they could improve?

No, there weren’t any problems.

BACKGROUND

Please describe your company and your position there.

I work as a Business Development Manager in a Web Development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qream?

We focus on the development more and decided to find a UI/UX Design partners. We hired Qream for the design of a new SaaS web application and iOS/Android application

What were your goals for this project?

To create a unique SaaS product and highlight its competitive advantages. Optimize back- and front-end features through efficient UIUX.

SOLUTION

How did you select this vendor?

I found them on web interviewed along with several other design outfits.

Describe the project in detail.

Complete design from wireframes and MVP stage, UX design, UI design, A/B user testing, UX mastering, usability analytics through Google analytics, and hotjar with following design mastering. Also, we proposed further design maintenance if new features implemented.

What was the team composition?

At the initial contact phase, Project Manager addressed our requirements and technical specifications straight to the point with strategic design thinking, he was able to identify the most appropriate solution. Afterward, he introduced us to art-lead and UIUX designer who were creating designs, the PM was handling further communication with us. Responsible, proactive, and available at all times! Front-end development was implemented by our team of developers with assistance from the PM and UIUX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The product easily reached 100K users within a week and keeps growing. The Qream team has delivered the designs according to our specifications with an outstanding creative input. Their focus on usability benefited in a high engagement rate.

How effective was the workflow between your team and theirs?

The dedicated Project Manager walked us through every stage of the design process and was fantastic in both presenting each new deliverable and listening to our feedback.

What did you find most impressive about this company?

User-centered approach. For Qream user challenges and design accessibility are the main product design-drivers. They justify each usability step through smooth and efficient user flow. They test every idea from the users’ perspective and have strong attention to detail. Qream are strong communicators. Working remotely (in very difficult circumstances during February - April 2020), we always had a feeling the project is being driven with a speed of light as they kept us in the loop during each stage. In fact, even when we were holding things up our end with decisions and content, Qream design's approach was flawless.

Are there any areas for improvement?

We’re truly satisfied with the product design service received. Still, I wish the Qream team to improve the number of clients, so they can make more people happy!

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Brightspark Ventures

Describe what your company does in a single sentence.

Canadian Venture Capital Firm 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• Firm Fund Deck Revamp
• Create a new format
• Consistent branding visuals

SOLUTION

How did you find Qream?

Other

Why did you select Qream over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Great portfolio that represented their work quality

How many teammates from Qream were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We requested a revamp for our new Fund deck. This included revamping the design of our slides, incorporating new ideas that fit well with our brand. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had many ongoing conversations and were very aligned from the begining to the end of the project. 
Feedback was very well received and applied, which demostrated that the team listened to our initial needs and requests. 
They were timely 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered througout the work flow/process. 
We were able to see the evolution of our deck which was great for edits and changes as needed. 

What was your primary form of communication with Qream?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very good at taking the feedback and comments. 
Their communication was very strong making them very easy to work with. 

Are there any areas for improvement or something Qream could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Executive Assistant of Nucleus Industrial Park

Describe what your company does in a single sentence.

Strategic Technological Park in Poland Bridging Defense, Deep-Tech, and Industrial Production.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• Develop a complete brand identity
• Create ready-to-use presentation and brand materials

SOLUTION

How did you find Qream?

Online Search

Why did you select Qream over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Qream were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full branding for a new project: logo, visual identity, brand assets and ready-to-use presentation materials, all in a clear and well-organized format.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a complete brand kit delivered on time (with some elements ahead of schedule), which we were able to implement immediately across all materials with a clear and consistent visual identity, including a few thoughtful additions that turned out to be exactly what we needed and added even more value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was clear and well-structured. Everything was delivered on time, with a responsive, flexible, and easygoing approach throughout. 
Even after the project was completed, the team remains open and supportive. 

What was your primary form of communication with Qream?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Qream has a very thoughtful approach: adding things that weren’t even in scope but clearly needed, and really listening to every request.

Are there any areas for improvement or something Qream could have done differently?

Nothing major, overall the process was smooth and well-managed.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and COO of RetireUS, a financial planning services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish for RetireUS?

We needed help with platform development, brand identity, and web design.

SOLUTION

What was the scope of their involvement?

Qream has provided us with front- and backend full-stack development. The team has also helped us with creative brand elements and brand design. In terms of features, Qream has developed a financial checkpoint and integrated Stripe to process subscription payments for our customers.

What is the team composition?

We’ve worked with two teammates from Qream.

How did you come to work with Qream?

We found them through an online search. We chose them because their company values aligned with ours.

What is the status of this engagement?

We started working with them in December 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Qream has helped us reduce the onboarding process for new clients from normally 2–3 meetings to accomplishing the same goal within an hour using the platform and technology for assistance. Overall, we’ve seen a 58% reduction in our onboarding process. We’ve also seen an increase in our total active subscribers and total enrolled clients.

How did Qream perform from a project management standpoint?

Qream has always delivered on time and has provided a personalized delivery for all of our requirements. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Qream’s thought leadership, guidance, and partnership in business have been impressive.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Executive of Sports!

Describe what your company does in a single sentence.

A media brand covering unique and untold stories about sports.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qream to accomplish?

• Brand identity
• Logo design
• Newsletter template design

SOLUTION

How did you find Qream?

Referral

Why did you select Qream over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Qream were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand identity, logo design, and newsletter template design. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A logo, brand identity, and newsletter template that we feel really excited about! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project definitely ran longer than anticipated, and there were more iterations to get there than anticipated as well. That said, I feel very satisfied about where we wound up. 

What was your primary form of communication with Qream?

Email or Messaging App

What did you find most impressive or unique about this company?

Their designers were high-quality and created modern, sleek designs. They have no skill limitations. Nor does their stuff feel stale or dated. 

Are there any areas for improvement or something Qream could have done differently?

There were several iterations we went through that missed that mark, where it felt like we were really being listened to.