Qlos Sp. z o.o.

BACKGROUND

Please describe your company and position.

I am the CEO of TrustIT Sp. z o.o.

Describe what your company does in a single sentence.

TrustIT is a leading IT company that has been in the market for 20 years. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qlos Sp. z o.o. to accomplish?

• Take over day-to-day system maintenance, updates, and security hardening in line with ISO best practices.
• Migrate the entire platform to an on-premises Proxmox environment with Proxmox Backup Server.
• Build a high-availability PostgreSQL cluster and migrate 100+ VMs & LXC containers into a hybrid setup (on-prem, Atman, Hetzner).
• Implement AWS-based failover plus cold-storage backups in OVH.
• Reduce hosting costs and improve RPO/RTO, incident response time, and overall uptime.

SOLUTION

How did you find Qlos Sp. z o.o.?

• Online Search
• Referral
• Clutch Site

Why did you select Qlos Sp. z o.o. over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Qlos Sp. z o.o. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Conducted a full infrastructure assessment and produced a new architecture blueprint.

2. Assumed full system maintenance and patching responsibilities, performing security hardening to achieve ISO compliance.

3. Planned and executed the migration to an on-prem Proxmox cluster, including HA PostgreSQL.

4. Designed and rolled out a hybrid hosting model spanning our own server room, Atman, and Hetzner—plus AWS failover.

5. Implemented a disaster-recovery and backup strategy (Proxmox Backup Server + cold storage in OVH).

6. Seamlessly migrated 100+ virtual machines and LXC containers with zero critical downtime.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Takeover of system maintenance, updates, and adaptation to security standards and best practices; migration to an on-premises environment based on Proxmox and Proxmox Backup Server, with a high-availability cluster for PostgreSQL and over 100 Virtual Machines and LXC containers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team followed an agile, sprint-based cadence, sharing a live migration tracker and clear risk logs. They were proactive, transparent, and met every milestone.

What was your primary form of communication with Qlos Sp. z o.o.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep Proxmox HA expertise and security mindset stood out. They treated our environment as their own and provided detailed documentation and knowledge transfer sessions.

Are there any areas for improvement or something Qlos Sp. z o.o. could have done differently?

Minor suggestion: deliver final architecture diagrams a bit earlier in the planning phase to speed up internal approvals.

BACKGROUND

Please describe your company and position.

I am the CTO of Primotly Sp. z o.o.

Describe what your company does in a single sentence.

Primotly’s IT specialists create digital solutions to enhance business efficiency. Functional web platforms, apps, and custom software allow companies to scale, grow, and achieve more. We support our clients at every step, ensuring alignment with their business goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qlos Sp. z o.o. to accomplish?

• We engaged QLOS to conduct a comprehensive infrastructure audit for our company. Our goal was to obtain a detailed analysis of our existing infrastructure and receive actionable recommendations for improvements.

SOLUTION

How did you find Qlos Sp. z o.o.?

Referral

Why did you select Qlos Sp. z o.o. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the work involved a thorough infrastructure audit. Throughout the entire process, QLOS maintained high levels of professionalism and agility, promptly addressing our questions and suggestions. Key deliverables included a detailed audit report with comprehensive suggestions for improvement, presented in an accessible and understandable manner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a well-documented infrastructure audit complete with actionable recommendations. The outcomes provided us with clear insights into our current infrastructure and practical steps for enhancement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• QLOS exhibited exceptional project management skills, ensuring that all deliverables were provided on time. 
• They were highly responsive to our needs, addressing queries and adjustments quickly and effectively.

What was your primary form of communication with Qlos Sp. z o.o.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

QLOS' professionalism, technological knowledge, understanding of our needs, and communication skills stood out. They consistently demonstrated their expertise and dedication to our project.

Are there any areas for improvement or something Qlos Sp. z o.o. could have done differently?

There were no issues throughout our collaboration. QLOS exceeded our expectations in every aspect, and we can wholeheartedly recommend their services.

BACKGROUND

Please describe your company and position.

I am the owner of an IT services company. 

Describe what your company does in a single sentence.

I program, design, consult, educate and lecture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qlos Sp. z o.o. to accomplish?

• Infrastructure maintenance
• Support in server administration
• 24/7 server support

SOLUTION

How did you find Qlos Sp. z o.o.?

Referral

Why did you select Qlos Sp. z o.o. over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Qlos Sp. z o.o. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We decided to collaborate with Qlos because we were convinced that they are exceptionally competent in administrative skills. They provided us with significant assistance in smoothly transitioning between different technologies. Due to our expanding customer base and the constant need to adapt to new challenges, we are seeking partners to jointly implement further scaling projects. 

Qlos operates within the framework of administrative support. All issues are resolved effectively, and the results of their work directly benefit our clients. The absence of infrastructure problems translates to the absence of issues for our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The servers are well taken care of. Any failure is resolved, and monitoring of the servers works around the clock. Reported problems are resolved, so I can focus on other aspects of the business. A measurable factor is the absence of nuisance failures.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No major problems. Correct and quick responses to resolve reported problems.

What was your primary form of communication with Qlos Sp. z o.o.?

Email or Messaging App

What did you find most impressive or unique about this company?

Simple communication. Qlos responds to the challenges I present to them. Problems are solved correctly. In addition, they always provide good advice on technology topics.

Are there any areas for improvement or something Qlos Sp. z o.o. could have done differently?

At this point I do not see such.