Pyper, Inc.

BACKGROUND

Please describe your company and your position there.

I'm the owner and CEO of a massage studio. We're a local small business specializing in affordable, convenient, luxurious massage therapy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pyper, Inc.?

We wanted to rebrand after 10 years of operation, improving brand awareness in our community and building more revenue through marketing. It was important to us that we not only partner up with another local small business, but also found a successful partner who could provide real results.

What were your goals for this project?

Our goal was to create more brand awareness, increase revenue, and rebrand our business. We wanted to craft an elegant, yet approachable, brand image.

SOLUTION

How did you select this vendor?

We had worked with them on a consulting basis. After completing multiple successful campaigns and a full rebranding of all our marketing materials, we hired them as a full-service partner.

Describe the scope of their work in detail.

After a deep dive, we set our goals and they began our rebrand, while still completing regular campaigns for holidays. They have created a new brochure and marketing items like coupons, flyers, and business cards.

Since working with Pyper, Inc. we have explored online ads, streaming media ads, and radio endorsements. They also create marketing tactics and act as a liaison between vendors. They're currently building a new website and working with our scheduling system to set new marketing goals.

What was the team composition?

Our brand curator and I work closely with their owner, account manager, account coordinator, and creative team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our community and company have had a positive reaction to the branding, and we've been able to focus on expansion. The increase in business, however, has been our biggest and most important outcome.

How effective was the workflow between your team and theirs?

The workflow and communication are great. Our brand curator and their account coordinator work closely and interact almost daily. The full teams meet bi-weekly, and we have weekly phone conferences to trade updates. The team always sets timelines and meets deadlines.

What did you find most impressive about this company?

We're blown away by their creativity and knowledge. We appreciate our collaborative relationship and their open-door policy. We look forward to continuing our relationship with Pyper, Inc. and taking advantage of everything they offer.

Are there any areas for improvement?

I have nothing to report. We recommend Pyper, Inc. to any business that needs marketing or advertising.

BACKGROUND

Please describe your company and position.

I am the Director, Strategy & Partnerships of Barkett Realty

Describe what your company does in a single sentence.

Real estate brokerage, commercial property appraisals, and property management. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pyper, Inc. to accomplish?

• Unified marketing activities
• Design
• Brand vision and strategic planning

SOLUTION

How did you find Pyper, Inc.?

Personal Friend

Why did you select Pyper, Inc. over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pyper, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Branding, marketing strategy, holistic design for three brands, website design, event management, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great work! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I had the unique privilege of being a proud Pyper client and consider Kelly, Lindsay, and the team friends. Bottom line: The Pyper team are absolutely fantastic and would be perfect brand shepherds for our Canterbury community. They were highly professional and proactive. They have a distinct blend of top-notch creativity combined with sound planning and analysis. 
Pyper genuinely CARES about the success of their clients and the audiences they reach. But more than anything…they are woven into the heart of our shared Greater St. Pete community. Your brand is in great hands with Pyper.

What was your primary form of communication with Pyper, Inc.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Team, attention to detail, highly educated, personale, and engaging.

Are there any areas for improvement or something Pyper, Inc. could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of St. Petersburg Downtown Partnership

Describe what your company does in a single sentence.

Urban Development - advocay, research, planning, conveneing and executing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pyper, Inc. to accomplish?

• Underscore our organization's role as a thought leader in urban development for our community
• Memorialize progress in development of downtown St. Pete
• Curate actionable data for investors, developers and policy makers

SOLUTION

How did you find Pyper, Inc.?

Referral

Why did you select Pyper, Inc. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pyper, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Finding compeling ways to present commerical real estate, lifestyle and other geographically specific data, over multiple years in several publications designed for diverse audiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The production of an awarding-winning, annual Development Guide, designed to shapee future growth in the urbn center of St. Petersburg, Florida

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Pyper, Inc. team always goes above and beyond to deliver on time and they do an incredible job of transforming borad conceptual ideas and large data sets in to easy to understand packages that work for diverse audiences.

What was your primary form of communication with Pyper, Inc.?

In-Person Meeting

What did you find most impressive or unique about this company?

Easy to communicate and work with and create solutions to challenging design problems.

Are there any areas for improvement or something Pyper, Inc. could have done differently?

No, there's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Owner/CEO of Solutions Maven Consulting

Describe what your company does in a single sentence.

Practice management consulting for privately owned dermatology practices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pyper, Inc. to accomplish?

• Branding
• Social media templating and content

SOLUTION

How did you find Pyper, Inc.?

I had worked with them with a previous employer

Why did you select Pyper, Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pyper, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website 
• Press Release 
• Website content 
• Sales Sheet 
• Business Card 
• Email signature 
• Letterhead 
• Social media graphics

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly check ins

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Pyper, Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

They understand marketing and give clear data to show progress.

Are there any areas for improvement or something Pyper, Inc. could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Skyway 10K

Describe what your company does in a single sentence.

Skyway 10K. This is annual run that raises over $640k per year for the Armed Forces Families Foundation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pyper, Inc. to accomplish?

• Website build
• Social Media Planning
• Email Marketing

SOLUTION

How did you find Pyper, Inc.?

Referral, Other

Why did you select Pyper, Inc. over others?

Close to my geographic location, Great culture fit, Good value for cost

What was the size of Pyper, Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a website that could handle the thousands of runners that visit the site each year. And showcase all the logistical information required. Manage and create social plan.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our social following continues to grow and engagement is strong.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are consistently on time.

What was your primary form of communication with Pyper, Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

I have worked with Pyper for many years and in many different capacities including website creation, social media planning and execution, and media buying. They were very professional and consistently did an excellent job.

Are there any areas for improvement or something Pyper, Inc. could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a manager at St. Petersburg Downtown Partnership

Describe what your company does in a single sentence.

We are a nonprofit focused on the urban development of Downtown St. Pete.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pyper, Inc. to accomplish?

• Branding
• Website Creation
• Marketing Material Creation

SOLUTION

How did you find Pyper, Inc.?

Referral

Why did you select Pyper, Inc. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Pyper, Inc.’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We love working with Pyper at the St. Petersburg Downtown Partnership! They handle all our branding needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Web traffic
• Positive community reception of marketing materials

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management, deliverables are always completed on time and they respond to needs quickly.

What was your primary form of communication with Pyper, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Such fun people to work with, I always look forward to our meetings.

Are there any areas for improvement or something Pyper, Inc. could have done differently?

Nope! They've done a fantastic job in handling everything we need. Would highly recommend this stellar team!