Primedge

BACKGROUND

Please describe your company and your position there.

My Wife and I are running a mortgage broking company and I'm the Director and my Wife is the Office Manager. We help the community to get ready to purchase a property either to live in or an investment property.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Primedge?

Business structuring, business planning, goal settings, sales & marketing

What were your goals for this project?

Improve staff morale, improve sales, improve processes and create a business systems.

SOLUTION

How did you select Primedge?

Previous business dealings where we have the trust and the credibility in Mohamed and how he does business.

Describe the project in detail.

Review of the current business structure, process and systems and improve by allocating the roles & tasks first then establish the business culture, vision, mission and the marketing plan. From these outcome we then work on a better process, systems.

What was the team composition?

Husband and Wife with a view to add new staff in the next 6 months.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

as from December sales has improve due to clear task allocation and better process flow.

How effective was the workflow between your team and theirs?

Work flow was excellent, clear and concise.

What did you find most impressive about this company?

Professionalism. They take the jobs into their hearts and truly care for us.

Are there any areas for improvement?

don't see anything at this stage