Prevalentware

BACKGROUND

Please describe your company and position.

I am the Process Automation Leader of Grupo Uribe (GCO - Colombia)

Describe what your company does in a single sentence.

Company focused mainly on the retail sector, representing and producing different fashion brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• Process automation through RPA technologies
• Consulting in methodologies for process automation
• Licensing of automation tools

SOLUTION

How did you find Prevalentware?

Referral

Why did you select Prevalentware over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Consulting, support and backlog construction with process automation initiatives, where 80 candidate processes were identified for automation with RPA
• Architecture definition and development of more than 20 high-impact automations in the business.
• Exploration in AI initiatives

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results are mainly reflected in more efficient business processes, a reduction in repetitive tasks and the opportunity for people to improve their skills in relation to their organizational objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work team assigned by Prevalentware has both the technical and human skills to carry out each project, making timely and quality deliveries.

They approach each initiative with professionalism and face each challenge looking for the best possible solution.

What was your primary form of communication with Prevalentware?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

People and their willingness to contribute and offer solutions, ability to align with the client and excellent collaborative work.

Are there any areas for improvement or something Prevalentware could have done differently?

Prevalentware has an excellent team, constantly evolving to align itself with the needs of the environment and its clients.

BACKGROUND

Please describe your company and position.

I am the Project Implementation Leader of Maxibienes

Describe what your company does in a single sentence.

Real estate company (leasing and sales)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• New APP to manage property inventories
• Streamline and systematize the property management process
• Make inventories more effective and efficient

SOLUTION

How did you find Prevalentware?

Through INNOVA of the municipality of Medellin

Why did you select Prevalentware over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Prevalentware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and development of an application for the management of property inventories, taking into account everything from the recruitment of the sales consultant, publication on the website and real estate portals, through the inventory at the time of leasing, recording maintenance updates and recording the receipt of the property at the time of termination of the contract.

This process is currently done manually and is recorded in different databases, the app will be responsible for centralizing all the information in one place.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

So far we have been able to design an app that fits all our needs and the team has been very responsive, efficient and effective throughout the entire process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Complete compliance throughout the entire project management, all deliverables on time, all requirements and requests have been met and the accompaniment, support and advice has been excellent!!

What was your primary form of communication with Prevalentware?

In-Person Meeting

What did you find most impressive or unique about this company?

The synergy, knowledge, and attitude of the team throughout the process are impressive

Are there any areas for improvement or something Prevalentware could have done differently?

In the Prevalentware-Maxibienes relationship, it would be very good and beneficial if, through marketing tools and support from Prevalentware, Maxibienes has the peace of mind and satisfaction of knowing that it is working and has a good technological partner.

BACKGROUND

Please describe your company and position.

I am the CEO of Lab de Sonrisas

Describe what your company does in a single sentence.

Clear aligner treatments planification and manufacture

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?
Development of a personalized software for the self management of clients

SOLUTION

How did you find Prevalentware?

Referral

Why did you select Prevalentware over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project is to develop specialized software that allows the users (orthodontic specialists) to create, edit, and view planning orders for aligners, as well as manage the treatments derived from these orders. Furthermore, it will facilitate 
patient management by uploading images of each stage of treatment. The software will include advanced functionalities such as stage comparison, internal communication for approval of design validations, automatic alerts of relevant events, and a help center to resolve questions about the platform, significantly improving the efficiency and quality of the orthodontic process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Productivity
• Client loyalty
• Data centralization and analysis
• Product workflow improvement
• Client service improvement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time. We use weekly meetings to follow up on the project's progress, and every meeting generates a report. We also had a schedule to follow up from the beginning. 

What was your primary form of communication with Prevalentware?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

the organization of their internal process and the ability to guide us as clients through the project

Are there any areas for improvement or something Prevalentware could have done differently?

Sometimes, the internal communication between the teammates working around the project was the best, but it didn't affect the project schedule or the quality of outcome

BACKGROUND

Please describe your company and position.

I am the Automation Process Leader of Grupo Éxito

Describe what your company does in a single sentence.

Retail, Real State.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?
Process Automation

SOLUTION

How did you find Prevalentware?

Referral

Why did you select Prevalentware over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Prevalentware were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and development of more than 60 robots on the Automation Anywhere platform, including: testing evidence, technical documentation, and solution stabilization.
Migration of 110 robots to the new version (V360) of the Automation Anywhere platform, including: testing evidence, technical documentation, and solution stabilization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Correct operation and performance of the robots. Timely and quality support service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The robots are delivered according to the agreed deadlines and conditions. Their response to our needs during the project is always attended to in an agile and timely manner.

What was your primary form of communication with Prevalentware?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Planning and execution of projects, quality of robots, excellent service culture and a relationship that generates trust.

Are there any areas for improvement or something Prevalentware could have done differently?

There is nothing really significant that they need to improve. The product and service are excellent.

BACKGROUND

Please describe your company and position.

I am the Director of Growth and Marketing of Punto Aliado

Describe what your company does in a single sentence.

Insurance and credit broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• Data model development
• Credit management platform
• Commission settlement system

SOLUTION

How did you find Prevalentware?

Referral

Why did you select Prevalentware over others?

Good value for cost

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Architecture
• Development
• Support
• Maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functional deliverables on time according to minimum acceptance requirements 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time according to schedule, minutes were generated for each session and there has been direct communication that helped us to support the requirements as we went along.

What was your primary form of communication with Prevalentware?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their high-quality deliverables are impressive.

Are there any areas for improvement or something Prevalentware could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Digital Transformation Manager of Importadoras Asociadas

Describe what your company does in a single sentence.

Automotive spare parts marketer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• Automate repetitive tasks
• Improve the productivity of some areas

SOLUTION

How did you find Prevalentware?

Referral

Why did you select Prevalentware over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Different applications have been developed, some WEB, others RPA type that cover different needs within areas such as:

• RPA for order release
• RPA for generation of electronic invoice events
• Purchasing model centralization process

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction of the order clearance process by more than 20 minutes per order
• Improvement in customer service times since we went from waiting times of 20 to 3 minutes to only 2
• Elimination of processing times from 3 days to 2 hours in classification processes
• Elimination of processes in areas that invested about 10 minutes per invoice to 0

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Understanding of needs
• Good design and quality of development
• High level of response to needs and modifications or improvements

What was your primary form of communication with Prevalentware?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The quality of your employees
• The solutions delivered were most impressive
• Empathy and understanding of inner needs

Are there any areas for improvement or something Prevalentware could have done differently?

No, really we are the ones who must adjust.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Biofractal Ltd

Describe what your company does in a single sentence.

We develop data platforms and applications for the animal nutrition and health industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• Develop a data platform
• Develop user friendly interfaces

SOLUTION

How did you find Prevalentware?

Referral

Why did you select Prevalentware over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a data platform to manage large quantities of biological data Develop applications to support technical teams in animal nutrition and health technical sales

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery according to specifications 
• Follow up and rapid reaction to solve issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have deliverred according to expectations and have been clear on scope and cost. They have made improvements in the process to manage overal timelines effectively.

What was your primary form of communication with Prevalentware?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They care about the customer's success.

Are there any areas for improvement or something Prevalentware could have done differently?

Including more buffer in the calculation of timelines to account for unexpected difficulties.

BACKGROUND

Please describe your company and position.

I am the Head Accounting of Rappi

Describe what your company does in a single sentence.

Rappi is a super app that offers last-mile delivery, banking, travel planning, and others.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• Automate supplier invoices registration in our ERP
• Automate financial reports from ERP

SOLUTION

How did you find Prevalentware?

• Referral

Why did you select Prevalentware over others?

• Great culture fit
• Good value for cost

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our process to record supplier invoice was completely manual. WIth Prevalentware, we are implementing RPAs in order to automate the process, reduce costs, improve the quality of our close, and reduce the amount of days required to close.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a very detailed document with the goals that need to be achieved at each stage so that we can keep track of the progress of the project with detail.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing PMO capabilities from the supplier. Very clear pathway and followups.

What was your primary form of communication with Prevalentware?

• Virtual Meeting

What did you find most impressive or unique about this company?

Prevalentware gets into detail related to the pains we have and propose innovative ways in which we can find solutions. They are helping us to automate processes in different countries where we operate.

Are there any areas for improvement or something Prevalentware could have done differently?

NA

BACKGROUND

Please describe your company and position.

 I am the President of an ecommerce company 

Describe what your company does in a single sentence.

We are an Amazon seller reporting and analysis platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• Automate a complex Amazon process
• Work cohesively with the pre-existing app
• Built it to scale

SOLUTION

How did you find Prevalentware?

Clutch Site

Why did you select Prevalentware over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were to optimize the process outlined, create the custom RPA solution and complete multi-varied testing so that the final product would function efficiently at scale and work with all known variables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their developed solution performs its task at a rate that exceeds our expectations, runs completely undetected and has created a massive productivity boost for our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All work was delivered promptly. They required very little to no continued guidance once the PDD document was created and all adjustments made along the way were accommodated.

What was your primary form of communication with Prevalentware?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand a complex problem and knock it out of the park as well as their professionalism. They were able to pick up where another development team had failed and complete the project seamlessly.

Are there any areas for improvement or something Prevalentware could have done differently?

Perhaps more regular updates during the development phase, other than that, nothing.

BACKGROUND

Please describe your company and position.

I am the Chief innovation officer of exela

Describe what your company does in a single sentence.

temporal services and bpo

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prevalentware to accomplish?

• a web page

SOLUTION

How did you find Prevalentware?

Referral

Why did you select Prevalentware over others?

• Close to my geographic location
• Great culture fit

How many teammates from Prevalentware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

they did an information survey, presented us with proposals that would improve the user experience and help us increase sales. weekly meetings were held to review progress and delivery times were met.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• our website 100% functional

Describe their project management. Did they deliver items on time? How did they respond to your needs?

twice a week we had meetings, with a schedule of deliverables per week and they were always met.

What was your primary form of communication with Prevalentware?

Virtual Meeting

What did you find most impressive or unique about this company?

They received excellent support from the sales representative and the technology leader.

Are there any areas for improvement or something Prevalentware could have done differently?

none