Positive Agency

BACKGROUND

Please describe your company and position.

I am the General Manager of Progelato

Describe what your company does in a single sentence.

• Distribution of supplies for professional Ice cream shops and food service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Positive Agency to accomplish?

• Empowering the Progelato brand across its digital channels and increasing sales.
• Improving brand visibility and customer acquisition.
• Driving growth through data-driven digital marketing.
• Annual marketing planning.

SOLUTION

How did you find Positive Agency?

Referral

Why did you select Positive Agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Positive Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• The scope of work included digital strategy development, social media managment, paid advertising, content creation, audiovisual content, and ongoing performance optimization across key digital channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant growth in online sales driven by improved digital visibility. 
• Consistent increase in engagement, reach, and customer inquieres.
• Strong brand awareness reflected in increased audience interaction.
• Visual communication system aligned the Progelato brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Clear, structured project management with defined timelines.
• Delivered all items on time, meeting agreed deadlines.
• Highly responsive, proactive, and adaptable to our needs.

What was your primary form of communication with Positive Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their ability to combine strategic thinking with creative execution was impressive.
• Their genuinely friendly and positive attitude, making collaboration enjoyable.
• They quickly understand ideas, communicate them clearly, and are friendly and approchable.
• A deep understanding of both business goals and user behavior.

Are there any areas for improvement or something Positive Agency could have done differently?

BACKGROUND

Introduce your business and what you do there.

I’m the founder of NegOcean, a startup that connects construction providers with contractors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Positive Agency?

I needed a company to help me with the UX/UI design of our platform. We’re currently in the MVP stage and will roll out in a couple of months. I also needed an advisor who could help me develop my idea, create a plan, and come up with an advertising campaign to promote our startup.

SOLUTION

What was the scope of their involvement?

Positive Agency has helped us with the UX/UI design of our platform and provided us with consulting services. We’ve had many meetings to figure out the project plan and start the design process using Figma.

What is the team composition?

We’ve worked with Miguel and 2–3 more colleagues.

How did you come to work with Positive Agency?

I found them through a referral. I remember they worked with some friends and helped me in a previous process with another company I was working with.

How much have you invested with them?

So far, we’ve spent between $15,000–$20,000.

What is the status of this engagement?

We started working with them in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been amazing, and they’ve been very professional. The quality of their work has met my expectations.

How did Positive Agency perform from a project management standpoint?

Positive Agency has completed the work on time. We communicate via WhatsApp, Google Meet, and Zoom.

What did you find most impressive about them?

They’re very passionate about new projects and work as if they're the owners. Overall, I really enjoy working with them because they put a great effort into accomplishing the goals of my platform.

Are there any areas they could improve?

No, it’s my first time doing entrepreneurship, so I don’t know what to say.

Do you have any advice for potential customers?

Have weekly meetings to review the progress of the project. It’ll help you stay organized.