Plumlogix (MBE Salesforce Partner)

BACKGROUND

Please describe your company and position.

I am the Senior Product Manager of a healthcare solutions company.

Describe what your company does in a single sentence.

Our solutions are designed to streamline processes, enhance patient care, and ensure data security. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plumlogix (MBE Salesforce Partner) to accomplish?

• Our goal was to hire experienced Salesforce Health Cloud consultants, Salesforce developers, and administrators who could quickly understand healthcare workflows and deliver a scalable solution.

SOLUTION

How did you find Plumlogix (MBE Salesforce Partner)?

Online Search

Why did you select Plumlogix (MBE Salesforce Partner) over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Plumlogix (MBE Salesforce Partner) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focused on providing skilled Salesforce Health Cloud resources, including consultants, developers, and administrators, to support our healthcare Salesforce initiatives. The team was responsible for understanding our business requirements, healthcare workflows, and compliance needs, and aligning them with Salesforce Health Cloud capabilities.

Key activities included Health Cloud configuration, data model setup, patient and provider data management, system customization, and integration support. The Salesforce developers handled custom development, automation, and enhancements, while administrators managed user setup, security, reporting, and ongoing system maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project successfully enabled us to onboard skilled Salesforce Health Cloud consultants, developers, and administrators within the required timeline. As a result, Health Cloud implementation milestones were met on schedule, system configuration was completed efficiently, and overall delivery velocity improved. The additional Salesforce resources helped reduce internal workload and increased platform stability and adoption.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-structured and transparent, with clear timelines and regular updates.

What was your primary form of communication with Plumlogix (MBE Salesforce Partner)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to understand our healthcare requirements and onboard the right Salesforce resources quickly

Are there any areas for improvement or something Plumlogix (MBE Salesforce Partner) could have done differently?

There were no major issues