Pirxon Sp. z o.o. - RPA and HyperAutomation developers - Microsoft & UiPath

BACKGROUND

Please describe your company and your position there.

TDJ is a family owned investment company active in many sectors of the economy. Based on shared values and our passions, we create a community that builds long-term value in the areas of Equity, Venture, Estate, Finance and Foundation.

I am responsible for spreading the lean culture in the group's companies in the area of production and back office. I take an active part in Digital Transformation projects and in assessing the potential benefits of applying innovative technologies in the TDJ group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA and HyperAutomation developers - Microsoft & UiPath, and what were your goals?

After a successful PoC robotization project in one of our subsidiaries, we decided to introduce RPA technology to other companies in the group.

Pirxon supports us in the following areas: selection of processes for robotization, implementation of robotization projects, employee recruitment, creating a robotization strategy, and building the competences of our employees who are to build and maintain robots in our company in the future.

Our goal is to quickly implement RPA and HyperAutomation technologies in our company and to build our own HyperAutomation Center of Excellence as soon as possible, with the best and proven partner.

SOLUTION

How did you select this vendor and what were the deciding factors?

We always want to work with the best on the market, Pirxon is just such a company. When we were looking for a robotization partner, we paid attention to companies that have a large number of implementations, and thus extensive experience.

Pirxon showed the largest number of processes and references from clients from various industries in the implementation of Robotic Process Automation. Importantly, Pirxon very clearly proposed suppliers of various Robotic Process Automation technologies, did not suggest any suppliers, but presented the advantages and disadvantages of solutions available on the market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Support in the selection of processes for robotization, assessment of their potential, the possibility of replicating one process in many companies, support in the implementation of robotization projects, support in recruiting employees to our own Hyperautomation Center of Excellency, support in creating a robotization strategy and building the competences of our employees who have build and maintain robots in our company in the future.

We use Microsoft Power Automate, Python, Java Script technology, and in the future Power Apps and others.

How many people from the vendor's team worked with you, and what were their positions?

We are supported by 4 people. 2 RPA developers, 1 Hyperautomation developer and a business consultant

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In general we were able to reduce 30% of repeatable activities in areas where robots were implemented. We gained also RPA background and developm many new iniciatives improving our processes.

Describe their project management style, including communication tools and timeliness.

A fully helpful company working in accordance with Manifesto rules

What did you find most impressive or unique about this company?

What I liked the most about them was their best customer care among other companies.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am a PM working on internal improvement projects in Polish branch of a multinational media and digital marketing communications company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

We hired Pirxon to automate some of our financial processes, i.e. invoice posting. Our main goal was to shift repetitive tasks to a robot so that employees can focus on value added tasks. Additionally, we wanted to eliminate overtime during peak times each month when we receive a large amount of invoices.

SOLUTION

How did you select this vendor and what were the deciding factors?

We short-listed three vendors and invited them to solution pre-analysis. During the interview meetings Pirxon demonstrated not only process-minded approach but also practical understanding of accounting processes and was able to smoothly communicate with our finance representatives. It could clearly be seen they had lots of experience in RPA. On top of Pirxon implements solutions from various RPA suppliers, which ensures transparency in the choice of technology at different price levels.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the initial analysis Pirxon reviewed our processes and assessed which process steps are suitable for automation and whether they can be robotized with RPA technology or automated in different ways. Once we agreed on the scope and price we moved on to pre-implementation analysis which was done during a full day face-to-face meeting with business, finance and PM of the project. This was the moment where detailed path for the robot was defined.

The next step was development. We wanted to work in agile approach so we scheduled weekly status meetings where Pirxon presented their work incrementally. This gave us an occasion to see partial result early and react in case changes were needed. Also, it gave us space for discussion on any open questions and make important decisions quickly as we had all important stakeholders present in these meetings. When the robot was ready we run a thorough tests to make sure it was working in the intended way and then implemented it to the production environment.

How many people from the vendor's team worked with you, and what were their positions?

During the project we had a single point of contact who was a Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The process we automated is invoice posting. Each month we have ca. 2000 invoices to process. With the help of the robot we now save 100+ hours of human work monthly and there are no peak days with accumulation of invoices to be posted. Last but not least COVID-19 impact was significantly reduced.

Describe their project management style, including communication tools and timeliness.

During the whole project Pirxon was very responsive and open to our needs. They fine-tuned the way the robot was initiated and prepared such setup that the robot can be started by several different users in a customized way. This is quite untypical but it was a requirement for us due to the way our finance team works.

What did you find most impressive or unique about this company?

1. highly competent employees working in the project
2. good communication and high responsiveness
3. they treat clients as partners

They were flexible ad understanding, especially in the event of corporate bottlenecks during the project.

Are there any areas for improvement or something they could have done differently?

I find this project very successful and don't see any important areas for improvement.

BACKGROUND

Please describe your company and your position there.

The company is one of the largest and most recognized manufacturers of sweets in Poland. Its products are exported to nearly 60 countries around the world, and the history of the brand can be proud of 170 years of history. I'm IT Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

We were looking for solutions that would increase the efficiency and quality of work in handling business processes. Our employees often expected the automation of monotonous processes that wasted their time, but we did not have tools that would solve the problem in a simple way. In this situation, the implementation of RPA technology seemed to be the right choice.

SOLUTION

How did you select this vendor and what were the deciding factors?

Pirxon contacted us and showed us the possibilities of using robots to automate business processes. Our organization liked the idea immediately, but the implementation required the identification of appropriate areas for the implementation of RPA technology. During the next meeting with representatives of several departments of our company, we managed to select potential candidates for automation. After verifying Pirxon's experience in implementing RPA projects, we decided to start cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of our cooperation is the implementation of RPA technology throughout the organization. We have completed several projects together in various areas (human resources and payroll, finances, customer service, etc.). Each project had an independent schedule and course, but as standard, it is divided into analysis, development and final implementation. The basic tool we use in implementations is MS Power Automate, but of course the robots work based on our corporate systems, such as SAP, UNIT4 and others that support our employees on a daily basis.

How many people from the vendor's team worked with you, and what were their positions?

Each developed robot had a delegated project manager (usually in a given department, cooperation took place with the same PM). An account manager was delegated to coordinate projects and take care about whole cooperation.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We managed to significantly relieve the employees of three departments from repetitive activities. The implemented robots have been working continuously for more than a year. We are currently preparing a series of workshops with Pirxon to increase the scale of the project.

Describe their project management style, including communication tools and timeliness.

The project management style was adjusted to our expectations. Depending on the availability of our employees, project managers adjusted the pace of work and the frequency of status meetings. At the same time in every project Pirxon paid particular attention to the agreed schedule and deliver projects as planned.

What did you find most impressive or unique about this company?

Working with a large organization like ours requires compliance with many rules and policies. Pirxon showed professionalism and an excellent understanding of the way of cooperation, which enabled effective work on projects.

Are there any areas for improvement or something they could have done differently?

At this stage of cooperation there are no major areas for improvement.

BACKGROUND

Please describe your company and your position there.

We are the holding company, consumer-focused mobile network operator in Poland with over 15 million subscribers. It provides mobile voice, messaging, data and video services for both consumers and businesses (in particular SMEs) on a contract and prepaid basis under the umbrella brand Play.

Its modern and cost-efficient 2G/3G/4G LTE/5G telecommunications network covers 99% of the Polish population. In 2021, the French Iliad controlled by Xavier Niel took over 100 percent Play shares

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

We hired Pirxon SA programmers for a very difficult project, which was the integration of 15 internal IT systems and external websites such as ERP, CRM, credit systems, google websites etc. in order to quickly collect data from these IT systems and present them to financial control employees in the form of a report . We wanted Pirxon to prove that all these systems and applications can be integrated within 40 working days, with one developer, with minimal resources and PLAY staff time.

In traditional IT, such a project would take years and would involve several dozen people, would cost millions of PLN, we spent 4 people on robotization for 4 working days. We wanted to know the possibilities of the Robotic Process Automation technology, find out what technologies are the best price vs. quality, gain knowledge about robotics and technologies and confirm that the technology is good for our company

SOLUTION

How did you select this vendor and what were the deciding factors?

It was Pirxon who told us about robotization and I showed it. After the meeting, we were looking for companies that deal with robotization, but in 2017 there were no such companies in Poland that could show case studies of robotization at their client's, only Pirxon had such references, additionally from large companies from the automotive or utilities industry.

We verified Pirxon's technical skills also in other areas of IT programming and it turned out that Pirxon had a good team of IT developers who specialized in javascript, python and other technologies. An important factor was a holistic approach to robotization of business processes and a very large knowledge of technology from various suppliers of Robotic Process Automation and other solutions that RPA robots use in their daily work, such as OCR, AI, etc.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Pirxon conducted a process feasibility study with us, then conducted a pre-implementation analysis of the AS-IS and TO BE process, proposed a non-invasive - in IT systems - re-designing the process so that the robot was implemented as quickly as possible and at the same time most effective in its work without giant changes in IT systems.

Pirxon also proposed 2 RPA vendor technologies on which we could automate the process - WInAutomation by Softomotive (now Microsoft Power Automate) and UiPath. For Proof of Concept, we chose the very low-budget WinAutomation technology, we were very pleased with the effects of its use, but we also wanted to check the UiPath technology.

Pirxon made us a robot in UiPath for the same process, because we wanted to compare the UiPath technology with WinAutomation - the exercise confirmed Pirxon's thesis that in terms of process click speed by the developer, process service quality, maintenance, robot stability and process handling speed, there was no difference between the two technologies.

How many people from the vendor's team worked with you, and what were their positions?

On the part of Pirxon, 2 people were involved in the project, 1IT Programmers who are RPA developers and consultants and a business supervisor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were all intimidated by the effect of the robotization project and the resulting cost and operational achievements. We reduced the costs of integrating 15 IT systems by 96%. We reduced the integration time by about 99% We reduced the number of people participating in the project on the PLAY side by at least 50% vs. traditional IT integration.

The process of integrating 15 IT applications took us 40 working days, we involved 4 people in this project, we devoted several working days over a period of 40 days to the project. Traditional integration of all these IT systems, without the use of robots - would cost many million PLN, its duration was estimated at 2-3 years. We seal financial risks with robots, because now every tick in the system is checked by a robot, people can now focus on analyzing the data collected by the robot, not collecting it.

Describe their project management style, including communication tools and timeliness.

Pirxon was humming the entire robot at our company premises. Technical support, modifications and extensions of the robot were carried out on-line. People from Pirxon supported us well in running a new project for us. They guided us step by step, so we could focus on providing specific information needed to implement the project, and not think about what we need to do to get the job done.

What did you find most impressive or unique about this company?

They have excellent engineers, and they are creative thinkers who carry out thorough research and process analysis so you can create RPA robots better than in the original plan. These people had extensive knowledge in the area of programming and designing IT applications. Therefore they can implement the most difficult IT projects, robotization and hyperautomation.

Are there any areas for improvement or something they could have done differently?

It's really hard to find a place for improvement in the execution, consulting or programming layer at Pirxon, they are great at what they do, you can see that they are passionate about it.

BACKGROUND

Please describe your company and your position there.

The AB Group is at the forefront of the largest distributors in Europe, selling products of the world’s largest producers of modern technologies to over 16,000 trading partners.

The AB Group has been selected among 30 companies from the Central and Eastern Europe region that make up the „Success Index” *. The Group contains the best companies of the Central and Eastern Europe region, characterized by the best financial condition, credibility and growth dynamics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

As a leader in our industry, we are constantly looking for IT solutions that have an impact on the satisfaction of our clients and companies cooperating with AB S.A., which will allow us to achieve the goals of AB S.A. employees.

In the most optimal and effective way, which in the end must also translate into the benefit of the shareholders of our company, listed on the stock exchange. We hired Pirxon for a process automation project that is at the interface between finance and logistics.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did an overview of the RPA and HyperAutomation vendor market and found that Pirxon had the most experience in this area, had the largest number of references from various RPA implementations, worked for a long time with the Robotic Process Automation technology from various vendors, and did not favor any of the RPA technologies. He left the decision to choose a supplier to our experts, but he provided us with a lot of valuable technical information about RPA solutions that influenced our final decision on the chosen technology.

Pirxon has a lot of knowledge about RPA solutions as well as other solutions that are part of HyperAutomation, such as: LowCode, OCR, AI - btw Pirxon in our project proposed to us the use of Low Code Power Apps and did it in an important way for us, because it was optimal cost We incurred the minimum license cost for the solutions used. Pirxon people have extensive programming knowledge, which allows them to confidently and safely meet even the greatest IT challenges.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the first step, Pirxon provided us with an estimate of the hyperautomation of the process + small feasibility study based only on the manual of the process and a 30-minute conversation with us by Teamsy. We devoted 1 hour to the entire stage, Pirxon provided us with a quote for its hyperautomation within 5 working days. Then Pirxon carried out the pre-implementation analysis of the on-line process, we did the AS-IS and TO-BE process analysis, we determined KPIs, test scenarios etc.

The entire stage lasted several days. The next steps are the implementation of the robot in our environment, the acceptance of the robot and the hypercare phase. The entire process was carried out professionally and in accordance with the assumptions. We applied Micorosoft Power Automate and Power Apps (low-code) technology"

How many people from the vendor's team worked with you, and what were their positions?

2 people were involved in the project, 2 IT Programmers who are RPA and HyperAutomation developers and business consultants.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

New functionality gives us faster data of the process it supported, directed people to more valuable work, improved the comfort of people's work and did not have to hire additional people to handle this process. What is also very important, we automated the process quickly, involving a minimal amount of internal personnel resources in its automation, which translated into a relatively low cost of automating this process vs. traditional methods.

Describe their project management style, including communication tools and timeliness.

Pirxon people were at our disposal non-stop, carried out the project on schedule, completed the entire end-to-end on-line project through MS Teams and other on-line tools.

What did you find most impressive or unique about this company?

They had skilled programmers with business knowledge, which allowed them to quickly understand their client's needs and propose very good solutions at a reasonable price that will meet the client's needs and, additionally, will be very safe and reliable for the client. A very holistic, rational view of self-automation.

Are there any areas for improvement or something they could have done differently?

All tasks thast had been agreed were implemented without any doubt

BACKGROUND

Please describe your company and your position there.

"I'm a Customer Service Manager working for a group specialized in supply chain management. Company provides logistics solutions for receiving, storing, inventory, packing, handling, control, protection of goods and transport to customers B2B, B2C. "

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

We hired Pirxon build RPA Robot to automate the warehouse release process handled on the customer's system (SAP). The goal was to relive empleyes from monotonus repetetive task, without any interference to primary systems that were not under our management

SOLUTION

How did you select this vendor and what were the deciding factors?

Before cooperetion with Pirxon we alredy had some expierence in RPA. Our PoC turned out to be a success, however, we drew conclusions about the cooperation model and technology costs with our previous partner. Pirxon proposed a completely different model of cooperation which allowed to significantly reduce the total cost of implementation and maintenance.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting, and then we started the pre-implementation analysis. A very important element was the preparation of the entire environment for the implementation of the robot in Microsoft Power Automate technology, because we had to work on the client's systems.

The entire implementation of the project supporting SAP had to take into account the harmonization of work with our employee who performed tasks on the same workstation every day. After Pirxon finished development of robot we could move to the production envirment.

How many people from the vendor's team worked with you, and what were their positions?

We had one dedicated Project Manager, who handle whole implementation process

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The implemented solution completely relieved our employee from handling this process. The cost of handling the process has decreased significantly, and at the same time the quality of our services has remained at a consistently high level.

Describe their project management style, including communication tools and timeliness.

The implementation of the robot by sharing the implementation environment with the employee who handled the process required high discipline and flexibility during the work. From the beginning of the project, Pirxon showed a great understanding of the situation and sometimes patience, which resulted in a smooth and effective completion of the project. If there was any need we where in direct contact. We used MS Teams, mails, phone calls, Team Viewer, ticket system.

What did you find most impressive or unique about this company?

We're certainly impressed with the Pirxon SA - RPA's knowledge in the area of process optimization and automation. The team is dedicated to projects always consists of specialists to whom we could not have any claims.

Are there any areas for improvement or something they could have done differently?

No areas for improvement.

BACKGROUND

Please describe your company and your position there.

I'm Project Manager in company that has been providing logistics services in Europe for over 30 years, including the services of contract logistics, warehousing, distribution and transport. Our range of services is also addressed to companies looking for a logistics partner in the e-commerce sector, including warehousing and picking services as well as fast deliveries in CEE countries. .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

One of main values of our organisation as a modern logistic company, is being innovative, and constantly improve our service. Robotic Process Automation is one of the most dynamic and promising technologies, so we were hoping to increase our process effectiveness, quality and also reduce costs of process handling. We hire Pirxon to introduce Robotic Process Automation technology in our company

SOLUTION

How did you select this vendor and what were the deciding factors?

Pirxon contacted our company and introduced Robotic Process Automation, and rapidly we become interested in benfits that Robots can bring to organisation. After price indication and checking refferences which confirmed their experience we decided to start cooperation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After placing order, we had a pre-implementation analize when we set scope of the project, and rapidly we start crating the IT enviorment for development. Detailed requiments recived from Pirxon was very helpfull during the first weeks of project. In the middle of the project mijor change in the process had happened, and it was huge test of their flexibility, which I have to admitt was passed. After acceptance of the final scope, PM started to build our Robot. During the implementation we were constantly in touch to deliver our project ASAP. RPA was implemented in Power Automate technology, which was recomended by Pirxon

How many people from the vendor's team worked with you, and what were their positions?

The project was maneged by dedicated developer from Pirxon.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Created Robot handles tasks as expected. In addition, since the completion of the original development, we are implementing another modification that increases its possibilities as part of maintenance services provided by Pirxon. .

Describe their project management style, including communication tools and timeliness.

During the project we were in constant contact (via teams, mail, telephone) with our PM. We also met every week to discuss progress. Everything has been done with a professional approach and understanding of our needs.

What did you find most impressive or unique about this company?

Certainly the knowledge that Pirxon has in the area of process optimization and automation. The PM dedicated to project was specialists to whom we could not have any claims.

Are there any areas for improvement or something they could have done differently?

From the Pirxon side, not really.

BACKGROUND

Please describe your company and your position there.

We are one of Poland’s four largest energy companies and one of the three largest electricity suppliers in Poland. Our core activities include the generation and distribution of and trading in electricity and heat, as well as gas trading.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

This is a project related to the company's security, our goal was to increase the company's security level in the area of cooperation with contractors, distract people from the work of clicking IT systems, and direct people to creative work consisting in the analysis of data that the robot now collects for them.

SOLUTION

How did you select this vendor and what were the deciding factors?

We verified many companies, Pirxon had the most robotic processes among all vendors, Pirxon had the longest time in the field of robotics, it had a good team of IT developers who specialized in javascript, python, and other technologies. An important factor was a holistic approach to robotization of business processes and a wide knowledge of processes that can be robotized.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Pirxon did a feasibility study of the process with us, then conducted a pre-implementation analysis of the AS IS and TO BE process, selected other possible technologies to be used in the analyzed process, and proposed other additional activities that the robot could perform to make it even better for our company and more effective. Pirxon also proposed 3 RPA vendor technologies on which we could automate the process.

How many people from the vendor's team worked with you, and what were their positions?

On the part of Pirxon, 3 people were involved in the project: 2 IT Programmers who are RPA developers and business consultants, and a business supervisor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Initially, the robotization team was quite skeptical, people did not imagine a new employee, which is a robot, now people like to use the results of the robot's work.

Describe their project management style, including communication tools and timeliness.

People from Pirxon supported us in running a project that was new to us. They guided us step by step, thanks to which we could focus on providing specific information needed to implement the project and not thinking about what we must do to make it good. We met regularly with people from Pirxon online to summarize what we did, where we are in the project, and plan what we will do in order to carry out the work according to the schedule and to control what is happening. We communicated via Teams, email, telephone. The entire project was completed within 3 months.

What did you find most impressive or unique about this company?

They have excellent engineers, they are creative thinkers who carry out thorough research and process analysis so that you can create RPA robots better than in the initial plan. Importantly, CI RPA developers have a very high level of interpersonal communication, thanks to which they quickly understand every business need.

Are there any areas for improvement or something they could have done differently?

Everything was done very well, we have no comments, and besides, Pirxon employees asked very often during the project whether we had any suggestions or comments regarding the project. It is worth using the services of such experienced companies as Pirxon.

BACKGROUND

Please describe your company and your position there.

Our Group is a world leader in the processing of frozen fish blocks, frozen fillets, specials cuts, and breaded and deluxe puff pastry fish products, with modern production plants in Denmark, Lithuania, Poland, Russia, and Vietnam and representation offices in UK, France, Germany, Sweden, Denmark, Malaysia, and China. As such,company is an internationally recognized supplier of high quality products, delivering to some of the utmost quality-conscious customers in both Europe and the USA, some of which count the largest multi-national food corporations in the world. I'm Head of Group IT

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

The quality department in an international group faces the enormous challenge of keeping detailed documentation and product specifications in many languages corresponding to the markets in which it operates. Due to the wide range of products on offer, the number of tasks and people involved in the process consumed a lot of time. We were looking for the best way to automate and free employees from these repetitive bits of the process. We hired Pirxon to solve the problem by implementing RPA technology

SOLUTION

How did you select this vendor and what were the deciding factors?

Pirxon has been recommended by our IT partner in Poland as a company with verified experience in developing RPA robots. The implementation offer prepared by Pirxon was compared with alternative methods of process automation and was finally selected as the best.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main task for the robot was to prepare multilingual versions of the specification in a system dedicated to quality processes. In order to keep documentation efficiently, the Robot operates on the system in a similar way to a human being, at the same time collecting input data directly from the system and via an e-mail box. A translation module with AI elements is used to handle the process. The module was entered into the robot's algorithm using the API, which guaranteed high stability and the ability to teach the system through a handy glossary. We used MS Power Automate to handle this process.

How many people from the vendor's team worked with you, and what were their positions?

During implementation we had contact with Project Manager (Head of RPA in Pirxon), who was responsible for whole development work. In any other cases we could contact our account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Handling a single document by a human took 0.5-1 hour of time, while the Robot performs the same task in 6-9 minutes. Taking into account the available working time of the robot, the operational capacity in the process increased more than 20 times.

Describe their project management style, including communication tools and timeliness.

During the implementation, we had regular scheduled meetings summarizing the current progress of the project and ad hoc meetings to resolve any doubts. The entire project was efficiently managed by Pirxon, and the established schedule was met.

What did you find most impressive or unique about this company?

The project manager has demonstrated exceptional knowledge in the area of programming. Pirxon has demonstrated experience in the implementation of the RPA project and creativity in the use of various robot support tools available on the market.

Are there any areas for improvement or something they could have done differently?

Yes, instead of Automotion platform robot could be established at PowerAutomation

BACKGROUND

Please describe your company and your position there.

KIRCHHOFF Automotive is a leading supplier in the automotive industry that develops and manufactures complex metal and hybrid body and chassis structures that are lightweight, economical, and crash-resistant. Because the vehicles of the future - from electric to autonomous - also need bodies that will ensure the greatest possible safety for all accident participants in an emergency.

The family-owned company, which has existed since 1785, is part of today's KIRCHHOFF Group, which is made up of the Automotive, Ecotec, Mobility, and WITTE Tools divisions. With more than 8,000 employees and 27 production plants in 11 countries, KIRCHHOFF Automotive represents the largest division in the group. I'm Managing Director of Administration in Poland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pirxon SA - RPA developers, and what were your goals?

We hired Pirxon developers to introduce RPA technology in our company. We were looking for the best RPA specialists, we were looking for the best technology, we wanted to verify the RPA technology and its beautiful assumptions in the technological dimension, and above all in the context of benefits for people and the company. As proof of concept, we took a difficult process in the area of finance: invoice accounting. The robot compares vendor invoices with the order and the warehouse receipt document. In this process, the robot also works with the Workflow system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We are always looking for the best suppliers who focus on work, not sales. Pirxon was just such a company, it showed already in 2018 the largest number of references from customers in the field of Robotic Process Automation implementation. Importantly, Pirxon was very transparent in proposing an RPA technology provider, did not suggest any vendors, but presented the advantages and disadvantages of available solutions on the market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They engineered a robot that executes invoice accounting. The robot compares vendor invoices with the order and the warehouse receipt document. In this process, the robot also works with the Workflow system Pirxon helped us identify the processes for robotization, assessed the possibility of their robotization, conducted a pre-implementation analysis by analyzing the AS-IS, and TO-BE process and selected elements of the feasibility study.

Then the company started programming the robot and its implementation, and now it is providing maintenance services. The robot helps the employees of the accounting department, relieved 100% of people from repetitive work-related to sending invoices to customers. Application technology: Softomotive WinAutomation, currently Microsoft Power Automate

How many people from the vendor's team worked with you, and what were their positions?

We had one dedicated trainer (RPA Developer), who was responsible for the whole project, and the salesman

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were great, the robot was successfully implemented according to the schedule, our people devoted a minimum of work to implement the robot. Within 47 working days of its launch, the robot handled 3,500 invoices, the average time of handling an invoice by the robot is 2 minutes. 50 seconds, the working time of our people on the robot project is 30 working hours

Describe their project management style, including communication tools and timeliness.

We used to meet the supplier once a week at a 30-60-minute meeting via the on-line communicator - then it was Teamwiver, thanks to which we monitored the progress of work on the robot, watched fragments of a working robot, shared our comments, planned the schedule for the next week and determined another milestone. We communicated with Pirxon also via e-mail and telephone

What did you find most impressive or unique about this company?

They exhibited commitment and knowledge at every stage of the project, be it at the consulting, programming, or maintenance stage. High availability and responsiveness of programmers. Understanding the client's needs at a very high level.

Are there any areas for improvement or something they could have done differently?

The performance overall was superb and agile. None.