Pinnasys

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Koora Tech

Describe what your company does in a single sentence.

Kooara Tech is a software development and design company that creates intuitive, high-quality digital products for spors organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pinnasys - AI Solutions to accomplish?

• Develop a mobile app and web platform for a national sports team

SOLUTION

How did you find Pinnasys - AI Solutions?

• Online Search
• Other

Why did you select Pinnasys - AI Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pinnasys - AI Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We designed the product internally and hired Pinnasys to develop a fully custom mobile app and web-based management platform for a national sports team. The scope included building the mobile application, administrative dashboards, backend systems, and the necessary integrations to support the team’s operations. After the initial platform was launched, a professional sports club expressed interest in the solution. Pinnasys then helped us create a separate white-labeled version customized to the club’s branding and specific requirements. The key deliverables included two custom-branded mobile applications, web dashboards, backend development, deployment, and ongoing technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in the successful delivery and launch of a fully custom mobile app and web platform for a national sports team. Its success also generated interest from a professional sports club, leading to the development of a second white-labeled version. This demonstrated that the platform could be adapted and scaled for different sports organizations while maintaining their individual branding and operational requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pinnasys managed the projects professionally and maintained clear communication throughout the development process. They were responsive to our needs, flexible when requirements changed, and worked closely with our team to address feedback and resolve issues. They consistently delivered key items within the agreed timelines and kept us informed of progress. Our continued work with them since 2018 across multiple projects reflects the reliability of their project management and their ability to support our evolving needs.

What was your primary form of communication with Pinnasys - AI Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most is how much they genuinely care about the success of each project. They did not simply focus on completing the agreed scope; they communicated openly, offered valuable input, and often went beyond what was required to help us achieve the best possible outcome.

Are there any areas for improvement or something Pinnasys - AI Solutions could have done differently?

No company or working relationship is perfect, and we believe the key is to communicate openly and adjust as the project develops. This has also been the case with Pinnasys. For example, when a developer’s working or communication style was not the right fit for our team, we discussed it with them and requested a replacement. They responded professionally and made the necessary adjustment, which allowed the project to continue smoothly.

BACKGROUND

Please describe your company and position.

 I am the CTO of a supply chain, logistics, and transport company 

Describe what your company does in a single sentence.

Managing freight transportation, full truckload logistics, and nationwide supply chain routing forms the core of our business. We provide customized freight management solutions and carrier network coordination for shipping clients across North America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pinnasys to accomplish?

• Our logistics team sought a smart digital system to process complex paper bill of lading documents instantly.
• We expected seamless integration with our internal freight dispatch database without disrupting daily shipment schedules.
• Another key objective involved cutting down manual paperwork entry errors across regional shipping terminals.

SOLUTION

How did you find Pinnasys?

Online Search

Why did you select Pinnasys over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Pinnasys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project began with an inspection of our paperwork intake routines across multiple dispatch terminals. To modernize the setup, their team developed a custom AI document processing engine capable of reading scanned freight invoices and shipping receipts. Connecting the new software into our dispatch system went smoothly, although training the parser to read handwritten notes on older shipping slips took extra fine-tuning during the first couple of weeks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Invoice processing speed increased by over fifty percent almost right away, and human entry mistakes dropped to near zero. Shipping manifests parse smoothly now, giving our terminal dispatchers immediate access to verified freight records. This solution lifted a massive clerical burden, letting our transport team devote full attention to route efficiency and carrier relations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication remained clear throughout the lifecycle, with their project managers hosting quick weekly syncs to review progress. Every development milestone arrived right on schedule, ensuring our freight operations continued running without unexpected system delays. Their engineering team answered our technical questions promptly, offering hands-on guidance whenever our internal developers ran into integration hurdles.

What was your primary form of communication with Pinnasys?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their intelligent document extraction setup proved remarkably accurate from the very start. Watching the system extract complex bill-of-lading data, freight weights, and driver signatures from messy paper scans with high precision impressed our staff. Finding an AI development partner that builds such practical, high-accuracy document processing tools gives us a huge edge in freight management.

Are there any areas for improvement or something Pinnasys could have done differently?

Getting our veteran warehouse dispatchers comfortable with the new AI-driven paperwork workflows took more hands-on effort than expected. Several team members struggled during the initial days because the system changed how they verified incoming manifests. Providing interactive staff training workshops alongside the software rollout would make the operational transition much smoother for non-technical employees.