Pilotcore helps teams prepare for security reviews, compliance obligations, procurement requirements, and customer audits by making their systems, processes, and evidence easier to assess and defend.
Based in Ottawa and serving clients across Canada and the United States, we specialize in security and compliance readiness for startups, regulated teams, defence contractors, and organizations that need practical help turning requirements into working controls.
Our work is platform-neutral and implementation-focused. We help clients understand what is required, identify gaps, prioritize remediation, improve security operations, and produce clearer evidence for auditors, customers, insurers, and procurement teams.
Core service areas include:
Compliance Readiness: gap assessments, control mapping, remediation roadmaps, evidence planning, and implementation support for SOC 2, ISO 27001, HIPAA, PCI-DSS, CMMC, and Canadian Cyber Security Certification Program (CPCSC) readiness.
Security Program Support: security governance, risk assessment, policy alignment, access-control review, vendor/security questionnaire support, and practical operating procedures.
Technical Control Implementation: identity and access management, logging and monitoring, backup and recovery, vulnerability management, encryption, secure configuration, and evidence-friendly system design.
DevSecOps & Engineering Operations: secure CI/CD, infrastructure as code, change-control practices, observability, rollback planning, and security controls that fit how engineering teams actually work.
Pilotcore is not an auditor, certification body, C3PAO, or 3PAO. We help teams close technical and operational gaps before audits, assessments, customer security reviews, and compliance-driven procurement requirements create urgency.
Min project size
$5,000+
Hourly rate
$100 - $149 / hr
Employees
2 - 9
Locations
Ottawa, Canada
Year founded
Founded 2018
1 Locations
Ottawa , Canada
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.1
/5
What Clients Have Said
Pilotcore offers competitive pricing with good value for cost, evident in multiple reviews. Clients appreciated their budget fit and timely delivery. However, one review noted a project that exceeded the initial budget significantly, indicating potential variability in costs.
Pilotcore maintained effective communication with clients through virtual meetings and messaging apps, ensuring responsiveness to inquiries and requests. This facilitated smooth project execution and client engagement.
Empowering Clients Through Knowledge Sharing
Pilotcore empowered clients by sharing knowledge and educating their internal teams, enabling them to manage and extend their infrastructures independently. This approach added significant value to the services provided.
Proficiency in AWS and DevOps Solutions
Pilotcore consistently demonstrated expertise in AWS infrastructure and DevOps solutions, effectively assisting clients in setting up and managing cloud environments. Their work included architecture design, implementation, and compliance reviews, resulting in fully functional and secure infrastructures.
Challenges in Complex Project Execution
One client reported a negative experience due to Pilotcore's inability to complete a complex documents pipeline project. This led to additional costs and highlighted potential gaps in Pilotcore's programming expertise for highly specialized tasks.
Dedication to Client Success
Clients appreciated Pilotcore's dedication to going the extra mile, particularly in overcoming challenges and providing additional guidance beyond the initial project scope. This commitment to client success was a recurring theme.
Timely Project Delivery
Clients repeatedly commended Pilotcore for delivering projects on time. Their adherence to agreed-upon timelines and responsiveness to client needs contributed to successful project outcomes and client satisfaction.
"The project was delivered on time, and the agreed-upon scope was implemented fully.
Jul 14, 2023
Lead, Software Engineering, Collage HR
Gregory Sparrow
Verified
Other industries
Toronto, Ontario
11-50 Employees
Online Review
Verified
A SaaS company hired Pilotcore for AWS consulting and development. The team assisted with implementation, integration, and deployment efforts. Pilotcore also reviewed compliance and security requirements.
Pilotcore successfully set up the client’s staging environment, and the client's app was 100% functional in the new infrastructure. Pilotcore delivered everything on time and delivered on all of their promises. The service provider supplied valuable guidance and insights throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Lead, Software Engineering of Collage HR
Describe what your company does in a single sentence.
Collage is a complete HR, benefits, and payroll solution designed to help you seamlessly manage your employees.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Pilotcore to accomplish?
AWS infrastructure
SOLUTION
How did you find Pilotcore?
Online Search
Clutch Site
Why did you select Pilotcore over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from Pilotcore were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Provide thought leadership on AWS and DevOps and educate client staff on how to take full advantage of the AWS platform.
Technical discovery & requirements analysis to reach technology & design decisions, identify risks and plan implementation activities.
Architect AWS and DevOps solutions and processes and provide guidance on best practice solutions and design patterns for the AWS deployments.
Actively participate in implementation and integration efforts related to the AWS deployments and DevOps tools.
Provide guidance and assist the application development teams in creating product architectures that meet specific requirements from AWS deployment and operations perspective.
Establish a mature, robust, efficient, industry-standard overall architecture in AWS. Assist the Client in establishing Industry Best Practices for implementing the required capabilities in AWS while keeping in mind the principles of security, scalability, high- availability, and high-performance and monitoring.
Review specific security and compliance requirements provided by the client and design an overall architecture in AWS meeting those requirements.
Assist the client in developing the reports and audit processes required to ensure respect of the client’s specific security and compliance requirements.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
our staging environment was set up in its entirety in aws, including ECS, cloudfront, load balancing, fargate, cron jobs, etc. our app was 100% functional in the new infrastructure
Describe their project management. Did they deliver items on time? How did they respond to your needs?
the project was delivered on time, and the agreed-upon scope was implemented fully.
What was your primary form of communication with Pilotcore?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Nelson did a great job at figuring out numerous things specific to our setup, resolving unforeseen problems as they arose. he provided further guidance and advice on things outside of the original scope as well
Are there any areas for improvement or something Pilotcore could have done differently?
-
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cloud Migration & AWS Strategy for EdTech Organization
Cloud Consulting & SICybersecurityIT Strategy ConsultingOther IT Consulting and SI
$10,000 to $49,999
Jan. - July 2023
4.5
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"Pilotcore always delivered on time on the items assigned to them and was always responsive."
Jul 4, 2023
Former Director, Let's Talk Science
Anonymous
Verified
Education
London, Ontario
51-200 Employees
Online Review
Verified
Pilotcore developed a comprehensive cloud strategy for an edtech organization. The team migrated the client's existing content from their physical servers to the cloud and implemented AWS infrastructure.
Pilotcore fully migrated the client's content and implemented AWS configuration for hosting, development operations, and cybersecurity. The team showed impressive dedication and went the extra mile to meet the client's expectations. Pilotcore delivered work on time and was responsive to inquiries.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a former Director at Let's Talk Science
Describe what your company does in a single sentence.
Let’s Talk Science is an EdTech organization providing K-12 educators with a portfolio of digital tools and resources focused on science, technology, engineering and math.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Pilotcore to accomplish?
Develop an AWS strategy
Migrate on-premise servers infrastructure to the Cloud
Implement AWS services and best practices
SOLUTION
How did you find Pilotcore?
Online Search
Clutch Site
Why did you select Pilotcore over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Pilotcore were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop a comprehensive, long-term cloud strategy for the organization
Migrate existing content and functionalities from on-premise, physical servers to the cloud
Implement AWS infrastructure, DevOps and best practices for all of the organization digital services
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Full migration of on-premise serves content and the ability to discontinue their use.
Full implementation of AWS configuration for hosting, development operations and cybersecurity
Describe their project management. Did they deliver items on time? How did they respond to your needs?
A project manager was assigned to the project and put in charge of monitoring deliverables and communication. Pilotcore always delivered on time on the items assigned to them and was always responsive to inquiries and requests.
What was your primary form of communication with Pilotcore?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Dedication and willingness to go the extra mile even when challenges came up on our end.
Are there any areas for improvement or something Pilotcore could have done differently?
We started the project with a different understanding of the skills and capacity available on our end. The existing system configuration also proved to be more complex than anticipated. These were, however, issues originating on our end.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cloud Consultancy Services for Law Firm
Cloud Consulting & SI
$50,000 to $199,999
May - Dec. 2021
0.5
Quality
3.0
Schedule
3.5
Cost
1.0
Willing to Refer
0.5
"PilotCore should have advised that they do not have the competency required to create a complex documents pipeline."
Dec 22, 2022
President, CTL Law
François Sauvageau
Verified
Legal
Canada
1-10 Employees
Online Review
Verified
Pilotcore was hired to provide AWS cloud consulting and development for a law firm's custom portal, which requires a document pipeline to use Textract and Comprehend.
Although PilotCore was successful in migrating data to the AWS platform, they were unable to properly complete the documents pipeline. They became very defensive and uncooperative when faced with criticism. This review includes the service provider's response.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
CTL Law is a law firm. I am the owner and president of the firm and a lawyer.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Pilotcore?
We hired Pilotcore as cloud consultant as well as to set up our complete AWS environment and create a documents pipeline to use Textract and Comprehend
SOLUTION
How did you select this vendor and what were the deciding factors?
We found this vendor online and then proceeded with an interview.
Describe the project in detail and walk through the stages of the project.
Creation of a complete AWS cloud infrastructure involving multiple accounts; our online custom made portal is being developed on and hosted by AWS; our custom made online portal required a documents pipeline to use Textract and Comprehend, amongst other AI processes. Pilotcore undertook to create this documents pipeline for us but after paying over double then the amount initially quoted to us by this provided it became apparent the provider did not have sufficient expertise in programming to undertake such a project.
When realizing it was unable to complete the project, Pilotcore abandoned our firm leaving us in a very precarious situation after an investment with them of approximately CND $150,000. As a result, we had to hire other AWS experts at great costs to complete our project and save our investment.
How many resources from the vendor's team worked with you, and what were their positions?
3 individuals.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We successfully migrated data from our legacy platform to our AWS environments.
How effective was the workflow between your team and theirs?
It was good until it became apparent PilotCore was unable to properly complete the documents pipeline which they were to build for us.
What did you find most impressive or unique about this company?
PilotCore, does not accept criticism well. They become very defensive and uncooperative when faced with criticism.
Are there any areas for improvement or something they could have done differently?
PilotCore should have advised that they do not the competency required to create a complex documents pipeline of the sort which we required.
Company Responses
The service provider responded on May 30, 2026.
We're sorry this engagement ended with frustration. We were not able to reach a mutually acceptable resolution, and we took the feedback seriously.
The engagement began with AWS environment work and a document-processing implementation, then expanded into additional custom-processing requirements. Looking back, that expansion needed clearer scope controls, fit assessment, and change management. Since then, we've tightened our discovery, scope alignment, and change-control process for complex technical work.
Our goal is for every engagement to have clear expectations, documented assumptions, and a shared understanding of scope, risks, and outcomes before implementation begins. We appreciate the feedback and have used it to improve how we qualify, scope, and manage future work.
RATINGS
1.0
Quality
3.0
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
1.0
Value / within estimates
"Pilotcore charged us over double the price quoted intially"
Willing to Refer
0.5
NPS
Cloud Consulting for Mobile Payment Solutions Provider
Cloud Consulting & SI
$10,000 to $49,999
Mar. - May 2022
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"Anytime there was an emergency or high priority, they worked with us to find a solution."
Sep 8, 2022
CTO, Mobile Payment Solutions Provider
Anonymous
Verified
Other industries
Toronto, Ontario
11-50 Employees
Online Review
Verified
A mobile payment solutions provider hired Pilotcore for cloud consulting. After analyzing and discussing needs and solutions, the team enlightened the client about cloud migration and handled implementations.
Pilotcore successfully performed the migration without affecting the company's operation. In addition, their imparted knowledge empowered the internal development group in managing, extending, and adding code. Beyond the team's availability, their understanding and experience were remarkable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CTO of a mobile payment solutions provider to the parking industry.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Pilotcore?
Our legacy infrastructure was based around EC2 instances and traditional server provisioning automation. We engaged PilotCore to aid us in moving towards infrastructure as code (Terraform) and a serverless architecture (ECS+Fargate).
SOLUTION
How did you select this vendor and what were the deciding factors?
We choose PilotCore because Nelson
Describe the project in detail and walk through the stages of the project.
Initially there were several rounds of discovery and discussion about our needs, potential solutions and analysis of pros/cons. Nelson took the time to walk us through and educate us on areas that our internal development team lacked knowledge of. The second phase was the implementation phase. Nelson and his team were flexible given our on going needs and always stepped up to find cost effect and appropriate solutions.
How many resources from the vendor's team worked with you, and what were their positions?
Nelson was the project co-ordinator and main developer. He also had a senior cloud engineer Peter that assisted him.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The cloud migration was a success and did not impact production operations. Infrastructure is now managed via code and the internal development team was empowered to extend and add to the code base.
How effective was the workflow between your team and theirs?
They were always available and ready to answer any questions over Slack. There were weekly status calls. Anytime there was an emergency or high priority, they worked with us to find a solution.
What did you find most impressive or unique about this company?
Their understanding and experience with the AWS suite of products and solutions.
Are there any areas for improvement or something they could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
"There was no downtime or serious impacts to production system during migration."
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
AWS Asset Overhaul for Private Equity Company
Cloud Consulting & SI
$10,000 to $49,999
Sep. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The attention to detail and commitment to the process is admirable."
Feb 17, 2021
Operating Partner, Private Equity Company
Craig Lathrop
Verified
Financial services
Chicago, Illinois
201-500 Employees
Online Review
Verified
Pilotcore initially helped set up a Redshift database for a private equity company. They are now handling the client's AWS-related configuration and architecture planning.
Thanks to Pilotcore's work, the client's virtual machines, and databases have been deployed without issue and the structure is very robust. The team utilizes communication tools to ensure an excellent workflow. Customers can expect highly-skilled developers.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a private equity company. I am the Operating Partner in charge of IT.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Pilotcore?
We were moving all of our database and VM assets to AWS. Initially we hired Pilotcore to help setup a Redshift database. After the initial project it was obvious that Pilotcore would be helpful to us in a broader role. Now Pilotcore is on retainer and manages all of our AWS assets, and configuration.
What were your goals for this project?
We wanted to move and consolidate all of our databases, VM's, and ETL pipelines to AWS. Pilotcore offered a number of great suggestions. We took all of them and have a far better solution as a result.
SOLUTION
How did you select Pilotcore?
Initially we were looking for a company to help us with a small project in AWS. After working with Pilotcore we expanded their role.
Describe the project in detail.
Pilotcore used Terraform to setup assets for 5 of our platform companies. Each of these platforms required a bastion server, a redshift cluster, and a variable number of VM's. Pilotcore made a number of suggestions about architecture which greatly improved security, and redundancy. Pilotcore is on retainer with us now and handles all AWS related configuration and architecture planning.
What was the team composition?
We have been working directly with Nelson, the company owner.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
All of our VM's and databases have been deployed without issue. The structurnted has been very robust.
How effective was the workflow between your team and theirs?
Workflow has been great. We generally hold a few meetings as needed and communicate via Slack otherwise.
What did you find most impressive about this company?
The attention to detail and commitment to the process is admirable. Terraform requires a lot more work up front, but the value is obvious. I have no question about the state of our AWS assets. The level of competence was obvious after just a single meeting.
Are there any areas for improvement?
No, I don't have any complaints about the service.
RATINGS
5.0
"Overall working with Pilotcore has been a great experience."
Quality
5.0
Service & Deliverables
"Pilotcore's deliverables are fantastic. The attention to detail and deep knowledge of the subject is really great."
Schedule
5.0
On time / deadlines
"Pilotcore's reaction time has consistently exceeded the contract terms."
Cost
5.0
Value / within estimates
"The rates are in line with what we pay for other similar services."
Willing to Refer
5.0
NPS
"I would refer Pilotcore to anyone looking for an AWS architect.
Showing 1-5 of
5 Reviews
What Sets Us Apart
Compliance-first guidance
We translate CPCSC and security-readiness requirements into practical workplans, evidence, and buyer-ready next steps without overstating certification status.
Senior cloud engineering
Pilotcore pairs advisory work with hands-on cloud, identity, and infrastructure experience so recommendations stay realistic for delivery teams.
Clear, executive-ready reporting
Clients get plain-language priorities, risks, and remediation roadmaps that make it easier to align leadership, technical teams, and procurement stakeholders.
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