Peekssot

BACKGROUND

Please describe your company and position.

I am the Head of Commercial Department of Brushme

Describe what your company does in a single sentence.

Brushme is a Ukrainian manufacturer of paints by number, acrylic paints and hobby goods. With the help of unique technology, we create an opportunity for each client to feel themselves as an artist. All of our art kits come with brushes, paints and a numbered canvas. Our company has been on the market since 2016, and during this time we have significantly expanded our production capacity. 
Products exported to 16 countries of the world. Our production located in Ukraine, the Chernivtsi city. This location helps us to carry out logistics quickly to different parts of Ukraine and to the Europe in the shortest possible time. Brushme products have received EU quality certificates. The full cycle of production located in Ukraine: from the spill of paint, the production of a wooden frame, ending with the stretching of the canvas on the finished frame.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• Organization and systematization of business processes in the CRM system
• Optimize the work with applications, APIs, and plugins
• Optimization of CRM system costs and resources

SOLUTION

How did you find Peekssot?

Clutch Site

Why did you select Peekssot over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our experience with Peekssot, a distinguished company specializing in the customization, implementation, and optimization of advanced CRM systems, has been truly exceptional. As a satisfied client, we are pleased to share our positive feedback on the Clutch platform, highlighting Peekssot's outstanding capabilities and contributions to our business processes. 
One of the standout features of Peekssot is their unparalleled expertise in seamlessly integrating CRM systems with a variety of essential business tools. The integration with accounting systems has been particularly transformative, providing us with a unified and streamlined financial management process. 
Furthermore, Peekssot's proficiency in integrating online chats, messengers, and telephony has significantly enhanced our communication channels, fostering improved collaboration and client engagement. Peekssot's commitment to in-depth work with APIs (Application Programming Interfaces) is a key advantage that sets them apart in the realm of CRM customization. 
Their mastery over API integration has allowed us to harness the full potential of our CRM system, enabling seamless connections with other software solutions and creating a cohesive and interconnected business environment. In addition to their technical prowess, Peekssot's assistance in setting up our business processes and sales funnels has been invaluable. 
The team's hands-on approach and collaborative efforts have resulted in finely tuned and optimized workflows, enhancing overall operational efficiency. Their dedication to understanding our unique business requirements has led to tailored solutions that align perfectly with our goals and objectives. Throughout our engagement, Peekssot has consistently demonstrated a high level of professionalism, responsiveness, and commitment to customer satisfaction. 
Clear communication, proactive issue resolution, and timely updates have characterized our interactions with their team. This reliability has fostered a strong sense of trust, making Peekssot a reliable and dependable partner in our CRM journey. In conclusion, Peekssot stands out on the Clutch platform as a company that excels in the customization, implementation, and optimization of advanced CRM systems. 
Their expertise in integrating with accounting systems, online chats, messengers, telephony, and in-depth work with APIs showcases their versatility and commitment to delivering comprehensive solutions. We highly recommend Peekssot to businesses seeking a dedicated and proficient partner for CRM customization and optimization, as their services have proven instrumental in elevating our operational capabilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the cooperation with Peekssot, we have significantly shortened the sales transaction cycle, reduced the amount of investment in the advertising budget, and increased the number of orders by up to 20% and improved the average check by 10%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Peekssot always responds promptly to their customers' requests and implements all tasks as soon as possible. I would also like to note that the company is very customer-oriented and always helps its clients.

What was your primary form of communication with Peekssot?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about Peekssot is the diligent work of the manager Vadim and the entire development team. They listen to all the subtleties and nuances of our projects, and implement all tasks as clearly and quickly as possible.

Are there any areas for improvement or something Peekssot could have done differently?

Peekssot is proving to be a perfect fit. I don't see anything that can be improved.

BACKGROUND

Please describe your company and position.

I am the Manager of Kromax Bud

Describe what your company does in a single sentence.

Developer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• Implementation of the CPM system
• Receiving all incoming calls in a single window
• Analytics

SOLUTION

How did you find Peekssot?

Referral

Why did you select Peekssot over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We implemented a CPM system using IP telephony, systematized the work of the sales funnel business processes for customer management using automation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Systematized contact database, structure of customer information in the form of custom fields in the deal card

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Peekssot managers approached the task with great empathy, delved into the process, and did their best to implement all of our requests.

What was your primary form of communication with Peekssot?

Virtual Meeting

What did you find most impressive or unique about this company?

Individual approach to client request

Are there any areas for improvement or something Peekssot could have done differently?

Web development

BACKGROUND

Please describe your company and position.

I am the system administrator of Plamet

Describe what your company does in a single sentence.

Manufacturing of metal-plastic windows and doors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• CRM setup and assistance with setting up IP telephony.

SOLUTION

How did you find Peekssot?

friends

Why did you select Peekssot over others?

Good value for cost

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CRM setup, report configuration, and so on...

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Of course, progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were no deadlines as such, but we did everything in a short time 

What was your primary form of communication with Peekssot?

Email or Messaging App

What did you find most impressive or unique about this company?

Peekssot's competence and speed of work were impressive.

Are there any areas for improvement or something Peekssot could have done differently?

...

BACKGROUND

Please describe your company and position.

I am the Sales Manager of K-space

Describe what your company does in a single sentence.

Sale of mobile accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• Implementation of the CRM system
• Automation of routine processes
• Analytics

SOLUTION

How did you find Peekssot?

Online Search

Why did you select Peekssot over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In the course of the work, the CRM system was implemented. This made it possible to automate routine processes. It has greatly simplified the fulfillment of tasks and added comfort.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Of particular importance was the integration of all customer communications through the platform and tools of the CRM system. This provided much more control and monitoring over the work of managers in general. As a result, systematic work with clients is carried out. This is a good thing. This is what we wanted.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Peekssot's managers approached their tasks with great responsibility. They were always in touch and helped to solve any problems.

What was your primary form of communication with Peekssot?

Virtual Meeting

What did you find most impressive or unique about this company?

This company was able to implement everything we wanted. It was a pleasure.

Are there any areas for improvement or something Peekssot could have done differently?

You don't need anything. Everything is very good.

BACKGROUND

Please describe your company and position.

I am the Head of Sales departament of Biossot

Describe what your company does in a single sentence.

Production of household chemicals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• Optimization of business processes
• Sales analytics

SOLUTION

How did you find Peekssot?

Online Search

Why did you select Peekssot over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thanks to Peekssot's managers, we digitized our internal sales processes. They identified all the inconveniences in the situation we were in. And we saw the benefits of using CRM tools. It gave us the feeling that we were moving in the right direction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implemented tools have significantly improved the convenience and efficiency of performing messenger tasks. We also received analytics that showed that systematic work with clients was put on a conveyor belt thanks to automatic reminders. And hence, it leads to profit growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All tasks were completed on time and in accordance with all our wishes.

What was your primary form of communication with Peekssot?

Virtual Meeting

What did you find most impressive or unique about this company?

Individual approach to the client and empathy for the performance of his duties.

Are there any areas for improvement or something Peekssot could have done differently?

Expanding the product basket of tools in the field of accounting and finance.

BACKGROUND

Please describe your company and position.

I am the CEO of B2B-AGRO

Describe what your company does in a single sentence.

B2B-AGRO is a company created for professional solutions in the agricultural business and alternative energy market. Having created our own brand ECO-TERM, we supply heat generators, water boilers, LED lighting and generators from small to industrial from Turkey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• Setting up workflows in Bitrix24
• Training in working with Bitrix24
• Technical support in Bitrix24

SOLUTION

How did you find Peekssot?

Referral

Why did you select Peekssot over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Setting up telephony
• Creating a Commercial Proposal Template
• Setting up a product entry card
• Setting up and technical support at all stages of working with the CRM

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Automated telephony in the CRM system
• Automated the process of creating visually attractive commercial offers
• Created sales questions
• Configured integration services with CRM

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Communication takes place through a channel in the CRM system. 
• They respond quickly. 
• We hold ZOOM meetings to discuss work. 
• There are no unsolvable questions.

What was your primary form of communication with Peekssot?

Email or Messaging App

What did you find most impressive or unique about this company?

Peekssot's individual approach and efficiency are impressive. They're always ready to help.

Are there any areas for improvement or something Peekssot could have done differently?

Everything suits us perfectly.

BACKGROUND

Please describe your company and position.

I am the Develop Manager of Modoza

Describe what your company does in a single sentence.

Fashion sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• Streamlining of organizational processes
• Tracking the performance of assigned tasks
• Digitization of work with clients

SOLUTION

How did you find Peekssot?

Online Search

Why did you select Peekssot over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Peekssot helped us implement a CRM system to optimize customer records and communication history. They organized our internal business processes. This gave us the opportunity to see statistics and analyze our mistakes. We have now sorted out and corrected these points. As a result, it became more pleasant to work. All processes are digitized. We are always up to date.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the training of managers, we learned a lot of new things that helped us implement these processes and recommend them to our friends and partners.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was well organised. The team responded quickly to all our needs, and after the implementation, everything worked and nothing needed to be changed.

What was your primary form of communication with Peekssot?

Virtual Meeting

What did you find most impressive or unique about this company?

Individual approach to the client.

Are there any areas for improvement or something Peekssot could have done differently?

More cases with foreign clients.

BACKGROUND

Please describe your company and position.

I am the Head of Sales Departament of FOP Pochmurska-Paniv

Describe what your company does in a single sentence.

Educational and health programs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• Implementation of the SRM system
• Sales analytics
• Systematization of the work of managers

SOLUTION

How did you find Peekssot?

Online Search

Why did you select Peekssot over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Peekssot helped us implement a CRM system to streamline customer records and communication history. This gave us the opportunity to see the statistics on the processes and where we had a weak miset. Now we have sorted out and fixed these points. As a result, the profit increased by 25%.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Peekssot company has shown themselves to be expert professionals in their field. High technical expertise, a sense of empathy in cooperation with clients, corporate culture.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was well organized. The team responded quickly to all our needs, and after the implementation, everything worked and nothing needed to be changed

What was your primary form of communication with Peekssot?

Virtual Meeting

What did you find most impressive or unique about this company?

Individual approach to the client

Are there any areas for improvement or something Peekssot could have done differently?

I can't answer. Everything was enough for us as a client.

BACKGROUND

Please describe your company and position.

I am the Head of Sales Departament of FastFoodAssistant

Describe what your company does in a single sentence.

Distribution of bakery products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• CRM
• Business consulting
• Analitics

SOLUTION

How did you find Peekssot?

Online Search

Why did you select Peekssot over others?

• High ratings
• Good value for cost

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementation of the CRM system, optimization of the work of the sales department, setting up analytical reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing the corporate culture of working with digital tools, digitizing work results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Employees of Peekssot completed their tasks on time, always went out of their way to help. It was a pleasure to work together.

What was your primary form of communication with Peekssot?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attitude towards the client was outstanding. Technical examination.

Are there any areas for improvement or something Peekssot could have done differently?

Expansion of the line of digital products, use of artificial intelligence technologies

BACKGROUND

Please describe your company and position.

I am the Student Advisor of Need One

Describe what your company does in a single sentence.

 Our company is a student agency which helps students find universities in the UK

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peekssot to accomplish?

• CRM
• Business systems settings
• IT Support

SOLUTION

How did you find Peekssot?

Online Search

Why did you select Peekssot over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Peekssot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Company Peekssot provide as a fantastic IT and CRM support. Now all our systems are established and systematic. Now our work much more effective and easier as we can see on what stage each our client. Now we don't worry that we forgot something as established CRM can help us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest measurable outcone us ordered database and established analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Emploee Peekssot company delivered all tasks exactly on time and responded all our needs with professional feedback. 

What was your primary form of communication with Peekssot?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Peekssot's desire to always help us as a client, despite their busyness 

Are there any areas for improvement or something Peekssot could have done differently?

Expand a techinal expertise