Peek & Poke

BACKGROUND

Please describe your company and position.

I am the PR Director of Scott Dawson Advertising

Describe what your company does in a single sentence.

Full service advertising agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peek & Poke to accomplish?

• Attract people to stand at trade shows
• Data capture

SOLUTION

How did you find Peek & Poke?

Online Search

Why did you select Peek & Poke over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a 10 day deadline to provide an impactful stand at 2 x trade shows for a new client. Peek and Poke's off the shelf games were ideal - quick to implement, impactful, and as a bonus ideal for data capture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Client satisfaction
2. Data capture although they also had other methods running

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Answered any questions really quickly including discovery call pre purchase, when bought the off the shelf game was exactly as described and really easy to set up so fit our tight deadlines.

What was your primary form of communication with Peek & Poke?

Email or Messaging App

What did you find most impressive or unique about this company?

Really helpful, informative and friendly staff - a pleasure to deal with. The product worked flawlessly, was exactly as described, and was easy to set up and use. Although off the shelf it was customisable and looked very impressive to visitors.

Are there any areas for improvement or something Peek & Poke could have done differently?

Really have no complaints at all but we did have technical questions on whether the game could be played on a device that the client already owned - the answer was no in the end, but they were very helpful in checking for us and didn't put us off purchasing, and using what they'd recommended was the best option!

BACKGROUND

Please describe your company and position.

I am the Digital Content Executive of Kwik Fit Ltd

Describe what your company does in a single sentence.

Automotive sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peek & Poke to accomplish?

• To create an interactive game for our Christmas campaign.

SOLUTION

How did you find Peek & Poke?

Previous partnership

Why did you select Peek & Poke over others?

• Good value for cost
• Previous track record

How many teammates from Peek & Poke were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Peek and Poke to deliver four versions of an interactive Christmas game for our staff and customers in the UK and Netherlands.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 20.6% increase in total players from 2022. 
• 43.1% increase in total visitors from 2022. 
• 139.9% increase in total gameplays from 2022. 
• 51.3% increase in marketing opt-ins from 2022.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Peek and Poke were always on hand with any queries we may have had. Project management via basecamp was very well run ensuring clear communication and deliverables throughout the team.

What was your primary form of communication with Peek & Poke?

Virtual Meeting

What did you find most impressive or unique about this company?

Whenever we would hit a roadblock, Peek and Poke would be there to assist with creative solutions. The core designs of their games were visually appealing and encouraged repeat plays. The ability to integrate voucher codes as an incentive to play was another factor in why the game was so successful as it also directed traffic to our ecommerce site.

Are there any areas for improvement or something Peek & Poke could have done differently?

The only areas of improvement we would have for Peek and Poke is to expand on their range of games more frequently.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Big Table Group

Describe what your company does in a single sentence.

We're a restaurant company that owns several casual dining brands in the UK. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peek & Poke to accomplish?

• Acquistion
• Drive bookings

SOLUTION

How did you find Peek & Poke?

Direct email

Why did you select Peek & Poke over others?

Good value for cost

How many teammates from Peek & Poke were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For Peek & Poke to provide us with an interactive, engaging gamification campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Participation in the game to drive brand awareness + customer signups to our email database.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely. Peek & Poke was incredibly swift and responsive throughout this project, which made my life much easier. I briefed them, and then within a very short period of time, they managed to turn it around. 

What was your primary form of communication with Peek & Poke?

Virtual Meeting

What did you find most impressive or unique about this company?

The communication across the board. Basecamp was a great platform for everyone to be kept in the loop which just made the project feel so seamless.

Are there any areas for improvement or something Peek & Poke could have done differently?

Scratching my head here.. Nope!

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of a retail company 

Describe what your company does in a single sentence.

Decorators merchant, supplying all things decorating to both the professional and DIYer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peek & Poke to accomplish?

• Engage with existing customers
• Acquire new customers

SOLUTION

How did you find Peek & Poke?

social

Why did you select Peek & Poke over others?

Good value for cost

How many teammates from Peek & Poke were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We bought access to a fun football shoot out game for the period of the Euros to engage with our audiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of engaged customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Peek & Poke was very responsive and helpful with excellent resources for set up.

What was your primary form of communication with Peek & Poke?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication was excellent.  Set up of game was very easy.

Are there any areas for improvement or something Peek & Poke could have done differently?

An option to schedule the publish date/time for the game. 

BACKGROUND

Please describe your company and position.

I am an executive at Fox Agency

Describe what your company does in a single sentence.

Marketing and Advertising services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peek & Poke to accomplish?

• Engaging game

SOLUTION

How did you find Peek & Poke?

Online Search

Why did you select Peek & Poke over others?

• Close to my geographic location
• Company values aligned

How many teammates from Peek & Poke were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Re-skin of one of the Peek and Pokes's maze game

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Donation values from score points

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project lead was helpful and able to deliver the project as expected

What was your primary form of communication with Peek & Poke?

Virtual Meeting

What did you find most impressive or unique about this company?

Peek & Poke folks are lovely and hands-on. Second year working with them and I have only great feedback to give.

Are there any areas for improvement or something Peek & Poke could have done differently?

The game could potentially be a little more engaging (different screen colours etc) through the levels. But besides of little things like that, nothing major.

BACKGROUND

Please describe your company and position.

I am the Marketing Operations Manager of a technology distributor.

Describe what your company does in a single sentence.

Technology Distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Peek & Poke to accomplish?

Increase Engagement

SOLUTION

How did you find Peek & Poke?

Online Search

Why did you select Peek & Poke over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Peek & Poke were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Off-the-shelf products from P&P used to promote a Christmas Campaign/offers to encourage sign-ups to the e-commerce platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased engagement
• E-commerce platform new registrations
• Purchases through e-commerce platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Delivered before schedule 
• Added custom elements free-of-charge
• Responded almost instantly to mid-campaign issue (user error)

What was your primary form of communication with Peek & Poke?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Small-company attitude, big-company deliverables. Everyone was happy to help at all stages, regardless of role. The team seemed invested in the outcome rather than simply selling their product.

Are there any areas for improvement or something Peek & Poke could have done differently?

In this instance, no.