Pearl Lemon

BACKGROUND

Please describe your company and your position there.

I am Marketing Director of an IT Company that Supported Enterprise Software for Jakarta EE and MicroProfile Applications

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon, and what were your goals?

We hired them to do outreach for our services. Specifically, cold emails, LinkedIn outreach and cold calling. Our goal was to fill the pipeline with good quality SQLs that will translate to creating enough deals to convert 1-3 customers for every 3 months of activity. Looking at our conversions ration that'd mean about 15-20 deals for each 1-23 wins

SOLUTION

How did you select this vendor and what were the deciding factors?

Pearl Lemon has been making noise and we've heard good reviews about them. We researched and concluded to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We had the onboarding call first where the onboarding form which we filled up was discussed. We discussed every bits of it. From there we brainstormed ideas of how the campaign will push through and how we're going to achieve our goals. The Pearl Lemon team never made us feel that the goal wasn't achievable but they always visioned what it will look like.

How many resources from the vendor's team worked with you, and what were their positions?

Client Relationship Manager, Cold Caller

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This campaign was a success! They were able to fill in the pipeline not only that because we only agreed 1-3 customers every month but it was doubled 6-10 customers were converted!

How effective was the workflow between your team and theirs?

We had a weekly meeting where the CRM discussed the issues that arose and from their we were able to solve it. They are sending weekly updates which made oversee what is happening to the campaign. They are also listening to our suggestions which made this project even more successful.

What did you find most impressive or unique about this company?

The most impressive about Pearl Lemon was they never failed to give us updates and never stopped giving strategies that made this campaign a success!

Are there any areas for improvement or something they could have done differently?

None for us, they did beyond that what was needed.

BACKGROUND

Please describe your company and your position there.

I am the Head of Partnership at a content creation agency specializing in building bespoke social-first campaigns for brands and destinations worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon, and what were your goals?

We came to Pearl Lemon to improve our overall conversion rate and to be able to recontact people that have visited our site and not submitted an inquiry or anything of that ilk.

SOLUTION

How did you select this vendor and what were the deciding factors?

We saw good reviews and feedback about them on different platforms.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We have very particular targeting for people most likely to convert, so a retargeting campaign was our best bet.

How many people from the vendor's team worked with you, and what were their positions?

They assigned one client relationship director together with two PPC specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Pearl Lemon team has been very helpful throughout the process. They've helped us launch an email campaign that would appeal to previous visitors and an email campaign that would help us contact new prospects that we were unaware of our company.

Describe their project management style, including communication tools and timeliness.

They are very good in terms of deadlines. They always exceed our expectations.

What did you find most impressive or unique about this company?

Their level of overall knowledge of what they are doing is beyond compare to other companies or services.

Are there any areas for improvement or something they could have done differently?

None, everything is good.

BACKGROUND

Please describe your company and your position there.

I am an onboarding specialist for a company that offers Cost Reduction Services (e.g., contact center, back-office services for HR/Finance/Sales departments, order management and supply chain management, and system development and operation) and Sales Expansion Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon?

We hired pearl lemon for lead generation to help us grow our client base within Asia. We wanted a company that used a multichannel approach and had the ability to change and adjust as our needs shifted through the campaign.

SOLUTION

How did you select this firm and what were the deciding factors?

One of the initial reasons we chose pearl lemon is that they offered packages that included multiple lead generation services bundled together. We struggled to find a company that used LinkedIn, email and calling effectively for their clients and themselves. After looking over pearl lemon's reviews and case studies we felt confident in our choice and that they would be able to deliver.

Describe the project in detail and walk through their service package.

We had the pleasure of sitting down with the pearl lemon team and going over all of our project requirements and what we expected and established timelines from setup to launch. After a few days, we got initial version 1 of campaign materials sent over. After a few edits and a short discussion with their team we got version 2 set up and the campaign launched.

Within the first week, we were presented initial conversations and call recordings. As the campaign progressed we got to see week by week changes in the amount of prospects and leads delivered.

How many resources from the vendor's team worked with you, and what were their positions?

We got to work with a handful of members from the pearl lemon team. We have our account manager that we got to speak to nearly daily as we wanted end of business day updates. We also got to speak with the lead generation manager as needed to be sure the campaign had the right targeting and copy.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We got results throughout the campaign, although we would have loved to get more confirmed bookings, we did get plenty of prospects to contact back later.

How effective was the workflow between your team and theirs?

Our team worked together effectively. Having whatsapp as a channel for communication was great as it is much faster than email. We made use of having a standing call in order to go over reports weekly and hear if any changes were being made to the campaign.

What did you find most impressive or unique about this company?

The most impressive thing about Pearl Lemon is their ability to put in the work to get results. Through the length of the campaign if we needed changes to targeting or copy they were able to change anything we requested within 24 hours. Their speed of delivery and action is exceptional.

Are there any areas for improvement or something they could have done differently?

Pearl lemon does cost more than some service providers but they did make this well worth it. We were initially worried internally that we were paying extra for a service that others could provide cheaper. As we went on we realized that the relationship we built with our account manager and personal approach the team had to us was worth the cos of our package.

BACKGROUND

Please describe your company and your position there.

I am an onboarding specialist for an IT company, I was the main point of contact through the length of the campaign.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon, and what were your goals?

We hired Pearl Lemon for our PPC campaign with a goal of bringing in more potential clients through PPC in conjunction with our current digital marketing efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Pearl Lemon through Google and after reading through reviews we decided to book a call with their team. Pearl Lemon has a great company culture and we started off and focused on our relationship through the project as well.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had an end goal in mind but needed additional direction to be sure our PPC campaign was successful. We knew we wanted to run a PPC campaign to cast a wider net and get better visibility. The Pearl Lemon team conducted keyword research, helped optmise ads and set them up and take care of integrations and landing pages as well. The first few weeks had some fine tuning to be sure we were targeting the right people but we ended up having some great results and generating leads that converted to clients for us.

How many people from the vendor's team worked with you, and what were their positions?

We worked closest with our project manager. Our project manager had weekly calls with us and took care of all internal communications. We used whatsapp and any question we had our account manager would go chase the relative team members if needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy with the results of our PPC campaign. We had worked with a previous company before and this time around we ended up with 3x more leads than with the other company.

Describe their project management style, including communication tools and timeliness.

Whatsapp and email were our main lines of communication. The campaign took about a week to set up, then some adjustments to make after the first two weeks of running. After that it was all smooth sailing. It was great to have weekly calls available or more if they were needed.

What did you find most impressive or unique about this company?

Pearl Lemon is unique in the team's ability to learn and adapt as we needed them to. It was refreshing to have a proactive company that could also take feedback and make changes as needed. We felt like we were their focus despite knowing we aren't their only client.

Are there any areas for improvement or something they could have done differently?

Although the onboarding went over initial requirements and our form, I do wish we would have spent a little extra time going over targeting so we may not have had to have edits to the campaign.

BACKGROUND

Please describe your company and your position there.

I am the owner and content creator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon, and what were your goals?

After some concerning traffic drops, I hired Pearl Lemon to audit my SEO and implement certain technical aspects.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them via upwork and after a video chat with the owner, I felt that they were a good fit for my needs and budget.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They completed an SEO Audit that included my current standings, missed opportunities, and suggestions for improvement.

How many people from the vendor's team worked with you, and what were their positions?

I believe I mostly have worked with two members from their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not yet.

Describe their project management style, including communication tools and timeliness.

The team was very quick to respond to my communication, which was much appreciated. They do a good job at ensuring multiple members are attached to each email so that you will get a response as soon as possible.

What did you find most impressive or unique about this company?

They were very organized. There provide a good documentation on how to understand/read their audits and the audits are put together in a very user-friendly way.

Are there any areas for improvement or something they could have done differently?

I would have liked a few more recommendations for SEO improvements, but maybe that’s a good sign that I’m doing things well?

BACKGROUND

Please describe your company and your position there.

CitationBuilderPro - Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon, and what were your goals?

To launch a new software tool - we needed a growth partner. Pearl Lemon had a reputation in the growth community so we reached out.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew about them already

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Our key goal was To generate new business for our SaaS tool. This includes lead generation using different mediums such as email marketing, cold calling, SEO. With respect to our requirements, the key deliverables is the business generated from the leads.

How many resources from the vendor's team worked with you, and what were their positions?

Project Manager, Content Writer, Head Of SEO, Sales Guy

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We generated $27,353+ in sales with their support!

How effective was the workflow between your team and theirs?

Challenging initially but then we really got going and it was fine!

What did you find most impressive or unique about this company?

They lived up to their reputation. It really, really impressed us.

Are there any areas for improvement or something they could have done differently?

Understanding our workflow, in the beginning, was a challenge but I liked their desire to solve problems so then we got that sorted!

BACKGROUND

Please describe your company and your position there.

Head of eCommerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon, and what were your goals?

We were searching for PPC providers online and came across Pearl Lemon - did some research on them and decided to set our relationship in motion. We did try doing PPC internally but ultimately felt an agency who solely focussed upon this would perform better than we could internally overall

SOLUTION

How did you select this vendor and what were the deciding factors?

Google search. Reviewed their business. Interview.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

As described above, we spent around $7,000 ourselves and had mixed results after a decent amount of effort so bringing in a partner made sense

How many people from the vendor's team worked with you, and what were their positions?

Head of PPC, Project Manager, and Copywriter.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our ROAS as discussed went up after around 4 or 5 weeks. And it has become a really good relationship

Describe their project management style, including communication tools and timeliness.

They’ve obviously done this before. Communication was straightforward and reports were thorough so this was all good

What did you find most impressive or unique about this company?

Their team delivers premium customer service. You know when you’re working with a company that has done this before. Always nice

Are there any areas for improvement or something they could have done differently?

Wish the results came in 2.5 weeks instead of 4.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of Ligabazi Software. We build bespoke software systems for our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon?

We’re launching a new product and needed a campaign strategy for our inhouse team

SOLUTION

How did you select this vendor and what were the deciding factors?

Online googline for ‘Growth Hacking’ agency

Describe the project in detail and walk through the stages of the project.

3-month campaign launch needed - utilising our internal marketing assets

How many resources from the vendor's team worked with you, and what were their positions?

Their head of growth

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The strategy was well thought through, smart and cost-effective - really liked it

How effective was the workflow between your team and theirs?

Yeah straightfoward. Whatsapp group, weekly calls, weekly emails - all good

What did you find most impressive or unique about this company?

I really appreciate their unorthodox approach to marketing.

Are there any areas for improvement or something they could have done differently?

Not much really….

BACKGROUND

Please describe your company and your position there.

Founder and CEO at Amweb Digital Marketing Agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon, and what were your goals?

To help with SEO for our website. We’ve been struggling for a little while with getting all of our pages indexed and despite our best efforts we weren’t able to fix it independently. Pearl Lemon we’d seen appear on SEMRush a couple of times so thought they’d be a good fit!

SOLUTION

How did you select this vendor and what were the deciding factors?

To help us fix our technical SEO issues.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our sitemap had been showing crawl errors and we didn’t know why and our SEO team/Dev teams weren’t able to fix so Pearl Lemon came in.

How many people from the vendor's team worked with you, and what were their positions?

Head of Technical SEO worked closely with us and a Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Well the error has been resolved and we’ve since expanded our service levels with them. And since it’s been resolved our rankings have shot up.

Describe their project management style, including communication tools and timeliness.

Straightforward they had solid documentation.

What did you find most impressive or unique about this company?

They've fixed our problems in a fast and straightforward fashion. That was such a relief for us!

Are there any areas for improvement or something they could have done differently?

Nothing much really. We had a problem they solved the problem so job done.

BACKGROUND

Please describe your company and your position there.

Digital Marketing Manager at Apace Home Investments

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pearl Lemon?

We’re a high traffic site and have been looking for better returns from the traffic coming in so went on the hunt for a CRO company and were recommended Pearl Lemon.

SOLUTION

How did you select this vendor?

They were referred to us by a partner and then we thought we’d try them with a test project.

Describe the scope of their work in detail.

We had key landing pages on our website that we wished to optimize for higher conversions.

What was the team composition?

Head of CRO and SEO, and founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw a 17% uplift in conversions within the first 48 hours so have been really happy with the outcome - this is exactly what we were going for.

How effective was the workflow between your team and theirs?

No problems here.

What did you find most impressive about this company?

We've been very impressed with the result.

Is there any area for improvement or anything that could have been done differently?

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