PBJ Marketing

BACKGROUND

Please describe your company and your position there.

I work as an office and marketing manager at a dental practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PBJ Marketing, and what were your goals?

We needed assistance ramping up our CPC efforts. We pretty much started at a blank slate and needed experts to help manage our budget, campaigns, and content offerings.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found PBJ marketing through online search.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

PBJ Marketing started on day 1 and was able to implement best practices and worked alongside our marketing team to create a quarterly strategy.

How many people from the vendor's team worked with you, and what were their positions?

There is a dedicated account manager for our project and he is the point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We didn't have a paid digital function prior to bringing on PBJ Marketing. We were looking for a partner to help us break into LinkedIn Ads, Google, and Facebook, and the team has been extremely collaborative from the start. hey have walked us through best practices for digital marketing, and we've had many brainstorming sessions that help the rest of our marketing function as well.

Describe their project management style, including communication tools and timeliness.

We have weekly assessment meeting with the account manager. He is always available in Skype and Zoom as well.

What did you find most impressive or unique about this company?

The entire PBJ marketing team have been amazing partners. I couldn't have asked for better specialists to help with our paid digital efforts. Even though they have not worked with companies in our industry before, they did a lot of research and provided best practices for digital marketing strategies.

Are there any areas for improvement or something they could have done differently?

Digital marketing has been ramping slowly, but not due to PBJ marketing's fault. We are working in a niche industry, and our audience is very targeted. I'm excited to see where we'll be 6 months from now

BACKGROUND

Please describe your company and your position there.

I work as a Business Development Manager in a metal stamping company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PBJ Marketing, and what were your goals?

We hired PBJ to implement adsense and PPC campaigns for our metal stamping company. They also did social media advertisements as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my friend who was a happy client of PBJ marketing suggested PBJ marketing to me.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We wanted to implement PPC and adsense campaigns for our B2B manufacturing company. We also ran Facebook ads as well.

How many resources from the vendor's team worked with you, and what were their positions?

There was a dedicated account manager was assigned for our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were very good. We had potential customer visitors from various online source.

How effective was the workflow between your team and theirs?

The accounts manager was available in zoom and Skype as well. We use to have weekly calls regarding the progress of the campaigns.

What did you find most impressive or unique about this company?

They did their best to deliver the best possible outcome. I found out that it was easy to work with the team.

Are there any areas for improvement or something they could have done differently?

None of I can think of now. They seems to be a really professional digital marketing agency.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager of a supply chain company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PBJ Marketing, and what were your goals?

Our primary goal was to redesign the website and improve website visibility and generate more leads for our supply and logistics company.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through online search for digital marketing agencies. We have gone through various directory and review sites including clutch as well.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Our company website needed a facelift desperately. Plus, we needed to run some online marketing campaigns to get more targeted audience. And, PBJ did a fantastic job redesigning our website and running ad/ppc campaigns.

How many resources from the vendor's team worked with you, and what were their positions?

There was one dedicated account manager for our project. I'm sure that there were other people were working under him for us. The account manager was our point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

PBJ marketing was very professional in their discussions with us and they took time to understand our goals and requirements. They were able to draw up a detailed plan for the next 6 months for our firm.

How effective was the workflow between your team and theirs?

It was on time. There were no delays in responding to my questions and concerns.

What did you find most impressive or unique about this company?

Unlike most agencies, they didn't see us as just another client, but had taken a genuine interest in our business. That personal touch is something I’m sure their other clients would have also experienced and it’s what sets them apart. That’s real customer service to me.

Are there any areas for improvement or something they could have done differently?

Our experience has only been good so there’s nothing that I dislike about working with them.

BACKGROUND

Please describe your company and your position there.

We are a manufacturing and a retail company for natural fiber rugs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PBJ Marketing, and what were your goals?

Search Engine Optimization

SOLUTION

How did you select PBJ Marketing and what were the deciding factors?

Good Reviews in Clutch and Google

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We signed a contract with PBJ Marketing for Search Engine optimization to increase traffic, revenue and ranking for 7 months and we paid a total of $17,500., but, unfortunately the Google Rankings for our major keywords dropped up to 66% instead of improving.

Also, the revenue was being tracked twice as of May 2020 till end of October 2020 which means our revenue was doubled. The tag for Google Analytics was also paused meaning it did not fire on the website causing a non standard implementation error which resulted to revenue discrepancies.

The only thing we received from PBj were a few monthly reports showing incorrect revenue and everytime we asked a question, Pranali was saying it was not part of the contract which was never mentioned in the actual proposal.

How many people from the vendor's team worked with you, and what were their positions?

2 persons. CEO - Phillip Director of Digital Marketing - Pranali

RESULTS & FEEDBACK

What did you find most impressive or unique about this company?

None. Disappointing results

Are there any areas for improvement or something they could have done differently?

They need to hire experts who has the time to work on their clients accounts