Parrot Fish Studio

BACKGROUND

Please describe your company and your position there.

I am the President of 305 Pink Pack. We are a nonprofit organization that provides free services to women going through cancer treatment in South Florida.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Parrot Fish Studio?

We were having difficulties with branding, and within minutes, Parrot Fish had revamped it to exactly what we had hoped for! We also required hospital pamphlets and patient flyers that would summarize services, as well as digital media for ongoing programs.

What were your goals for this project?

We are the only organization of it's kind in our area, and we needed branding that would stand out and grab people's attention at the same time while being sensitive due to the nature of our group.

SOLUTION

How did you select this vendor?

Parrot Fish Studio was well known to several friends on a professional and personal level. After meeting in person and seeing their portfolio there was no question that we would be working together.

Describe the scope of their work in detail.

The initial design session was key. We had a rough idea of what we wanted, but did not know how to properly interpret it.They worked with our marketing team and quickly created our logo. From there, we continued to work on web designs, social media designs, and hospital and patient pamphlets. Our project is ongoing with more to come!

What was the team composition?

One person from the vendor was involved from the beginning. This was great for us, because we are a small organization and it was wonderful to have the same contact throughout the project who understood exactly what we were doing and wanted to achieve.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our social media followed continue to grow on a weekly basis, increasing our donor contribution as well. What I love about Parrot Fish is they are involved fully in our mission, and are always providing creative ideas to drive more traffic to our pages.

How effective was the workflow between your team and theirs?

Workflow has been extremely effective with Parrot Fish. Response time has always been better than expected, and the turn around time for our changing needs has been minimal, ensuring that we get our information out quickly and efficiently.

What did you find most impressive about this company?

What I found most impressive about this company is their dedication and passion for what they do.

Are there any areas for improvement?

Nothing that we feel would benefit from improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the regional digital specialist for Cleveland Clinic Florida, a nonprofit hospital.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Parrot Fish Studio?

We hired them for a variety of graphic design projects for our hospital.

SOLUTION

What was the scope of their involvement?

Suzette (Owner & President) creates graphics for events, our website, internal projects, and various departments within the hospital. Her work also includes brochures, directories, and other materials to use externally to bring other physicians in.

One example is when the Cleveland location sends us their materials, we use Suzette to recreate it with relevant Florida information. Our process runs by us giving her the idea or a title for our vision and she’ll take the lead from there. 

What is the team composition?

We work directly with Suzette. 

How did you come to work with Parrot Fish Studio?

Someone within my company had worked with Suzette previously, so they suggested we bring her back to work for us, and she’s been our main provider since then. 

How much have you invested with them?

We’ve spent in the range of $50,000–$200,000 since I started working with her. 

What is the status of this engagement?

We started working together in June 2015 and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

All of our departments and our leadership are very happy with her work. Everyone is consistently impressed with her work and never have any complaints. She knocks the work out of the park. 

How did Parrot Fish Studio perform from a project management standpoint?

She’s great at managing her time and getting the work done quickly. Sometimes, a last-minute project is thrown at us and she will work with us into the night to finish it. Her reminders are also helpful about the projects. She’s extremely organized with her time. 

What did you find most impressive about them?

She’s worked with huge brands and her creativity makes her stand out. Once we tell her our ideas, she’ll give us five great options, not just one. She also doesn’t require a ton of direction because she will take charge.

Her input on our ideas is great—she’s not afraid to speak up and give us her great idea. She’s also the fastest provider I’ve ever worked with. 

Are there any areas they could improve?

No, I have zero complaints about her work. 

Do you have any advice for potential customers?

I recommend her 100% to anyone. She has experience in everything, not just healthcare, so she’ll know how to work in any field and be creative while meeting your deadlines.