Palak Info Solution

BACKGROUND

Please describe your company and your position there.

We are a company that dropship car parts for b2b and b2c.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sankhala Info Solutions, and what were your goals?

We wanted to expand our business also we wanted to make more sites under the same brand. We saw that Sankhala have done this before and also were up the challenge of embedding hardcode and many attributes that we wanted our site and help it stand out

SOLUTION

How did you select this vendor and what were the deciding factors?

We did some research around and Sankhala were fit for our need and their passion to help us and with the hard task med then an easier client to choose.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a plan of what we wanted for our site and where we draw inspiration from. We had close connection with Sankhala and they were of the work directly. Also when our other people in the company needed help they were open to pause what they were currently doing and help out. For example we have ober 34000 parts on one website and we needed them on a excel and they help us with it with in hours!

How many people from the vendor's team worked with you, and what were their positions?

There were 1+, doing project manager thing, code, and direction and also were communicating with us over Skype

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We results are that we are one of the most modern car selling parts website in the world with quick access to your car and what parts and the price of the parts is!

Describe their project management style, including communication tools and timeliness.

We live in different time zones that were the part We thought was gonna be a problem but it wasn't they helped us around the clock and we had a schedule where we were supposed to be so we weren't at all nervous. We used skype mostly for talking and quick communication or email

What did you find most impressive or unique about this company?

They are willing to do the hard work and find solutions to reach our goals.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

We are UK based web design and development business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sankhala Info Solutions?

We delivered completed Adobe XD designs files for the whole site along with a full written specification for Sankhala to build a website on Magento 2.

What were your goals for this project?

Attention to detail in the laying out of the design on all platforms as well as the technical processes defined in the scope of work.

SOLUTION

How did you select this vendor?

We have worked with the company in the past.

Describe the project and the services they provided in detail.

They took all the designs and structured the new build website around them, implementing Bootstrap for all mobile responsive requirements. Set up of specified delivery, payment and inventory as well as installation of the required 3rd party extensions was also done by Sankhala.

What was the team composition?

We dealt with a single developer and the project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was delivered on time and all post build issues (which are completely to be expected) were handled efficiently and with an excellent demonstration of technical competence with the workings of Magento.

How was project management arranged and how effective was it?

We had regular communication throughout the build and the post build period with the project manager.

What did you find most impressive about this company?

Their reliability, cost, and technical ability set them apart.

Are there any areas for improvement?

Having worked with the company before, we have established a relationship where issues are dealt with as we meet them.

BACKGROUND

Please describe your company and your position there.

Best4mage develops Magento extensions and websites. We specialize in high-quality extensions for configurable products. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sankhala Info Solutions?

We hired Sankhala Info Solutions to develop Magento extensions.

What were your goals for this project?

We needed a reliable, affordable partner to translate our ideas into products.

SOLUTION

How did you select this vendor?

Our previous developers didn't meet our expectations, so we emailed ten others. We chose Sankhala Info Solutions because of their adequate responses and affordable prices.

Describe the project and the services they provided in detail.

Sankhala Info Solutions develops and supports our extensions. We come up with ideas, and then their team converts them into high-quality products.

What was the team composition?

One dedicated developer handles our account and answers our questions.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

When we hired Sankhala Info Solutions, we had only two Magento extensions. During the many years that we've already worked with them, we have built a portfolio of about 20 high-quality extensions.

How was project management arranged and how effective was it?

Their project management is great. We have daily contact with our developer, who informs us about their progress on new extensions and addresses support questions from our clients.

What did you find most impressive about this company?

Their most impressive quality is their communication, both with our clients and with us. We can reach them quickly, and their schedule is flexible.

Are there any areas for improvement?

Nobody is perfect, but Sankhala Info Solutions almost qualifies. Sometimes, however, project estimates take longer when we outsource work to them. They should spend more time investigating projects before enthusiastically starting. 

BACKGROUND

Introduce your business and what you do there.

I'm the president of an online store that sells children's products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sankhala Info Solutions?

We reached out to Sankhala to help us customize some features on our e-commerce site, based on a Magento 2 platform. We'd worked with another offshore developer previously, but they tended to over-promise and under-deliver. 

SOLUTION

What was the scope of their involvement?

Sankhala provides development support for our Magento 2-based website, creating custom features, improving speed, and making different modules compatible with each other. 

What is the team composition? 

We work with 4–5 developers, as well as a sales rep.

How did you come to work with Sankhala Info Solutions?

We found them on a freelancer website and they had a lot of great reviews so we decided to give them a try.

How much have you invested with them?

We've invested just over €5,000 (about $5,600 USD).

What is the status of this engagement?

We've been working with them since March 2019 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sankhala's reliable development support enabled us to keep our website on a Magento 2 platform. Their services continue to be professional and always meet or exceed expectations. 

How did Sankhala Info Solutions perform from a project management standpoint?

Their team is reliable, transparent, and honest when it comes to scoping out the work and providing a budget. We feel like we're always on the same page with their team, which is a refreshing change from our previous vendor. 

What did you find most impressive about them?

Their communication and English-speaking skills are very good. They thoroughly understand each task we give them and don't over-promise where they can't deliver like other firms. 

Are there any areas they could improve?

No. I have no complaints. 

Do you have any advice for potential customers?

Just be clear about project objectives and goals from the start to provide their team with some direction. 

BACKGROUND

Please describe your company and your position there.

I’m the project manager at ODISOFT TECHNOLOGY PVT LTD.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sankhala Info Solutions?

We wanted to develop a website.

What were your goals for this project?

We needed to completely build the site.

SOLUTION

How did you select this vendor?

We found them through an online search.

Describe the project in detail.

Using Magento, they developed an e-commerce website for the clothing industry.

What was the team composition?

They assigned a team of developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project went well.

How effective was the workflow between your team and theirs?

Everything was good.

What did you find most impressive about this company?

They were very punctual and met our deadlines.

Are there any areas for improvement?

No, I’m satisfied.