Overseen Agency

BACKGROUND

Introduce your business and what you do there.

I’m the head of international marketing for Haizol, an online manufacturing marketplace. We connect international buyers with thousands of audited manufacturers in China for custom CNC machining, sheet metal fabrication, injection molding, metal casting, metal stamping, forging, and rapid prototyping.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Overseen Agency?

We needed help with our company's website overhaul.

SOLUTION

What was the scope of their involvement?

Overseen Agency managed the complete redesign and redevelopment of our website, from the overall structure and visual design to the user experience and implementation. The main deliverables included a new website design, improved navigation and site structure, updated page layouts and content presentation, and the development and launch of the redesigned website.

What is the team composition?

We worked with 2–5 teammates from Overseen Agency.

How did you come to work with Overseen Agency?

We found them through Upwork. We chose them because they had high ratings, their pricing fit our budget, they offered good value for the cost, and they had good customer service during the initial meetings.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from August 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had a 190% growth in website traffic thanks to Overseen Agency's work.

How did Overseen Agency perform from a project management standpoint?

They were very communicative, delivered on time, and asked questions whenever there was a lack of clarity. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Our key account manager was very attentive and respectful.

Are there any areas they could improve?

Mid-project, we had some shortcomings when they had employee turnovers that delayed the project a bit and created some communication challenges.