App Store Optimization for SaaS Company
- Other Digital Marketing
- $10,000 to $49,999
- Jan. 2021 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"We've had a great experience working with Outrank Apps on our mobile app optimization project."
- Other industries
- 11-50 Employees
- Online Review
- Verified
Outrank Apps provides app store optimization support for a SaaS company. Their tasks include keyword research, competitive analysis, app description rewrite, and search ads creation, among others.
Outrank Apps's support has boosted the app's daily active users by 2,500%, impressions by 190%, and app unit downloads by 60% month-on-month. Collaborating effectively and efficiently, the team communicates well and was committed to delivering results and exceptional customer support throughout.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Eyeware advances natural connections between people and their devices using software-only Eyeware is an emerging deep tech provider of head and eye tracking solutions for webcams and 3D cameras. As the CBDO, I manage all business development, sales, and marketing for B2B and consumer products like our mobile app, Eyeware Beam.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Outrank Apps, and what were your goals?
We hired Outrank Apps for our mobile app optimization services to improve the visibility and ranking of our app in the app stores. Our goal was to achieve the #1 ranking for keywords related to our product such as "eye tracker" and "head tracker". We did this because our mobile app had little to no traction and we needed a boost in visibility and downloads.
After the success of ranking #1 for those terms, we expanded the scope of work to include Apple Search Ads and growth marketing. Outrank Apps has helped us increase our visibility in the app stores, drive more organic downloads, and grow our user base through targeted advertising and growth marketing strategies.
SOLUTION
How did you select this vendor and what were the deciding factors?
We selected Outrank Apps as our vendor after conducting interviews with several other ASO companies. The deciding factors for choosing Outrank Apps were their expertise in ASO and app store optimization, their focus on data-driven strategies, their strong track record of delivering results for their clients, and their exceptional customer support and communication. Additionally, their personalized approach to each client and their commitment to delivering long-term results made them the best choice for us. We were confident that Outrank Apps would be able to help us achieve our goals of ranking #1 for our product defining keywords and growing our user base.
Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.
The scope of work for Outrank Apps included several key steps and deliverables:
- Keyword research: Outrank Apps conducted extensive keyword research to identify the best keywords for our app, using the list of keywords and metrics provided by us. This helped them to understand the target audience and the search volume for specific keywords.
- App optimization: They optimized our app’s title, subtitle/short description, keyword field/long description, and app description. They made sure to include relevant keywords in the right places to improve the app's ranking.
- App description rewrite: Outrank Apps completely rewrote our app’s description to make it more appealing and engaging to potential users. They made sure to use keywords in a natural and effective way.
- Categories and tags: They provided us with recommended categories and tags to improve the app's visibility in the app stores.
- Screenshot marketing text: Outrank Apps created a list of new screenshot marketing text captions to improve the app's visibility in the app stores.
- Keyword ranking report: They provided us with regular reports on our current and future keyword rankings to track the progress of our ASO campaign.
- Competitor analysis: They performed a basic ASO competitor analysis to understand the strengths and weaknesses of our competitors and to identify areas for improvement.
- Localization: They localized our app for all 40+ languages in the app store, making it accessible to a wider audience.
- Apple Search Ads: Outrank Apps also managed our Apple Search Ads campaign to drive more downloads and increase visibility in the app store. To achieve these deliverables, Outrank Apps used various tools and techniques, including keyword research tools, ASO optimization tools, and analytics tools to track the progress and success of the ASO campaign. They worked closely with us to understand our goals and deliver a customized solution that met our needs.
How many resources from the vendor's team worked with you, and what were their positions?
1 - Founder and Mobile App Marketer
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
- Increased the app's DAU by 2500%, MAU by 500%, stickiness ratio by 750%, App Store impressions by 190% MoM, and app unit downloads by 60% MoM.
- They took us from unranked for high volume product defining keywords to #1 for our most important keyword, "eye tracker"
How effective was the workflow between your team and theirs?
We've had a great experience working with Outrank Apps on our mobile app optimization project. Their team was highly effective and efficient in their approach, and their workflow was smooth and seamless with our team. Clear communication and mutual understanding of our goals were key factors in their success. They were committed to delivering results, and their exceptional customer support and communication made the project a positive experience for us. Outrank Apps was able to help us achieve our goals of ranking #1 for our product defining keywords and growing our user base.
What did you find most impressive or unique about this company?
Outrank Apps was truly impressive and unique in their approach to app store optimization (ASO). Their expertise in ASO and focus on data-driven strategies set them apart from other companies in the field. Their strong track record of delivering results for their clients and exceptional customer support and communication made the project a positive experience for us. We appreciated their personalized approach to each client, and their commitment to delivering long-term results was evident in the success of our project.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
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Quality
5.0Service & Deliverables
"We were thoroughly impressed with their ability to deliver results"
-
Schedule
5.0On time / deadlines
"Working with Outrank Apps was a breeze when it came to scheduling virtual video conferences with our executive team."
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Cost
5.0Value / within estimates
"They are fairly priced and less expensive overall compared to most other ASO companies we interviewed."
-
Willing to Refer
5.0NPS
"We would highly recommend Outrank Apps to anyone looking to improve their app's visibility and ranking in the app stores.