Outcrowd

BACKGROUND

Please describe your company and your position there.

I am the Founder for BRIX.houe and and we are located in Toronto, Ontario. We are a Tech and Financial Service based company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We are exploring how we can develop consumable content on social media. We developed our initial copy write and we engage Outcrowd to help us design the social media posts.

SOLUTION

How did you select this vendor?

When I initially started working with Outcrowd, I interview multiple companies and asked for references. Outcrowd definitely stood out.

Describe the project in detail and walk through the stages of the project.

We had a very specific ask and provided them with very detailed specs at the start of the project. The team at Outcrowd where great at taking this specs and turning them quickly into an initial design that then we reviewed and provided feedback and the second set of iteration where spot on. I loved their quick turn around and feedback loops that they work in.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with the project coordinate and the account person.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very pleased with the outcome as well as when we shared the designs with our clients they really complemented the work.

How effective was the workflow between your team and theirs?

They team is very effective in working with clients. They are able to turn around deliverables very quickly and iterating quickly to getting to the final result. I really enjoy working with them.

What did you find most impressive or unique about this company?

We were impressed with their ability to take feedback, iterate quickly, and deliver an impressive product.

Are there any areas for improvement or something they could have done differently?

Streamlining their project payment process especially for international clients.

BACKGROUND

Please describe your company and your position there.

I am the founder of a website for actors. We host webpages for performers with all of their reels, photos and resume.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

My website was created in 2016. I have used Outcrowd twice to redesign the site (2019 and 2021).

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked for web designers on Dribbble. I loved the work Outcrowd shared and their prices were reasonable.

Describe the project in detail and walk through the stages of the project.

After a Zoom meeting going over the goals for the project, I received 3 ideas for the direction of the design. After choosing one, the work on each page of the site began. The whole process took only a few weeks. Designs where sent via Figma which was a perfect way to review the work and send back notes.

How many resources from the vendor's team worked with you, and what were their positions?

I total, I worked with 4 people. A project manager, 2 designers and someone who handles the billing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Outcrowd understood exactly how I wanted to rebrand my site. Their design ideas help me send a very clear message about what the site is selling.

How effective was the workflow between your team and theirs?

This company is a dream to work with. Excellent communication and they bring a lot of creativity to the table.

What did you find most impressive or unique about this company?

I was impressed with how well they interpret notes on design. Whenever I had an idea, they always made it 10 times better.

Are there any areas for improvement or something they could have done differently?

I don't see how they could have done a better job. Excellent work, on time and I loved working with the project manager Alexandra.

BACKGROUND

Please describe your company and your position there.

I'm the COO at Torah Live. We produce high quality online content for Jewish children.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd, and what were your goals?

We've built a new gamified platform, and we needed animation work done.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were well recommended, and the professionalism was evident from the start.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were seven processes in the platform they were asked to animate. This was done very well.

How many people from the vendor's team worked with you, and what were their positions?

There were between 2-4 people on their side.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They fit the style and coloring of the platform in the work they did. They made good use of the samples we sent to them.

Describe their project management style, including communication tools and timeliness.

Very timely. Very professional. They gave us a choice o how to communicate with them. Ms. Irina Zenchenko did a great job.

What did you find most impressive or unique about this company?

Their professionalism.

Are there any areas for improvement or something they could have done differently?

I think they develop their creative side more. A lot of work now requires producing a unique object that has flare and individuality. I would suggest they move more in that direction.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Nexus, a digital business card application that helps business professionals improve their networking efficiency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

Outcrowd designed our logo, website, our mobile app interface, as well as animated promotional videos. One of our main goals when working with Outcrowd was to ensure the UI/UX of both our website and app was well-designed and easy to use, which they definitely accomplished.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for various design agencies and contacted them all to get quotes and time estimates for the project. We decided on Outcrowd not only because they were affordable, but their design was best in class and we felt they provided the most value by far. They were also very responsive and took the time to research and get an in-depth understanding of our project and what our goals were.

Describe the project in detail and walk through the stages of the project.

We had a few meetings with their team to get an overall understanding of the project, from there they were able to provide moodboards and other website/app examples that we could choose from to use as inspiration. From there, we worked closely together on Slack as developments were made, and we could monitor the progress each day through Figma. Seeing the updates at the end of each day allowed us to immediately provide feedback and help shape the project as time went on, which was extremely helpful.

How many resources from the vendor's team worked with you, and what were their positions?

We mostly worked directly with our project manager, but there were several designers and animators that helped on our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received tons of positive feedback on our website and app design and were able to significantly increase our userbase and engagement from what our previous design was.

How effective was the workflow between your team and theirs?

The project manager was extremely responsive through Slack, we could reach her mostly any time of the day and the designers were very quick to implement any suggestions/changes we proposed. All of the deadlines were met.

What did you find most impressive or unique about this company?

I was mostly impressed by how affordable everything was, considering the quality and their level of professionalism. Several other agencies, that weren't as high of quality, gave us quotes that were 50-100%+ higher than what Outcrowd gave us.

Are there any areas for improvement or something they could have done differently?

I honestly do not have any suggestions, everything was very smooth and we were extremely happy with the outcome.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Satsback.com. We are building an innovative loyalty rewards platform that rewards users with bitcoin when shopping online with our partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We have grown rapidly since launching our MVP last year, and we needed a new brand and design of our web app. Outcrowd helped with both.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been in touch for years prior, we were looking for both talented and professional designers that would be able to work with our relatively tight budget.

Describe the project in detail and walk through the stages of the project.

We started with a logo design process that was thorough and resulted in a logo that encompassed our brand value and mission.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 people in total.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are not live with the new design yet but can say that working with Outcrowd greatly accelerated our rebrand and relaunch efforts.

How effective was the workflow between your team and theirs?

Communication was perfect, Outcrowd team was quick to use the best remote cooperation and communication tools that we are used to working with.

What did you find most impressive or unique about this company?

Outcrowd team is very talented, a great communicator, and always delivers on time.

Are there any areas for improvement or something they could have done differently?

None that come to mind.

BACKGROUND

Please describe your company and your position there.

I'm a Head of Business Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We needed a new modern website to represent ourselves on the market.

SOLUTION

How did you select this vendor and what were the deciding factors?

We started a new marketing milestone in our company. Our main goal was to build a higher trust with clients through the new website, discover new opportunities in conversions on the website and generate more leads. Make the website as main communication and sale platform.

Describe the project in detail and walk through the stages of the project.

I want to admit their level of communication and work was impressive. Everything started with two calls with their Business Development Manager - Vlad. He asked a lot of questions about the project, our goals, our strategy and marketing. We shared all the details about our vision, the structure of the future website, what we like and what don't.

In a day or two, Vlad shared a very detailed estimation document with a price proposal, we discussed it, made small changes, signed it and the work started. In two days, Vlad introduced us to Outcrowd's Project Manager - Alexandra and Vlada a UX/UI designer for our project, later a motion designer joined the team. Alexandra led the whole design process from start till end this was an amazing experience.

They started with deep researches of the market, our potential clients, competitors, presented the vision of the future website in mood boards. The next stage was the wireframes and structure of the website. We approved them and their team continued with the UI part. Later we have suggested 3 different variants. We chose one and the whole website was created in that style.

During the process, they asked us about motion design on the website, we liked that suggestion and add it to the scope of work. We communicated with the Outcrowd team pretty often, we always knew what is happening on the project, we receive many suggestions about design. Now we are on the development stage with Outcrowd.

How many resources from the vendor's team worked with you, and what were their positions?

There were 3 team members on the project at the design stage. A Project Manager Alexandra, one UX/UI designer and a motion designer. Now, on the development stage, we are working with a Project Manager and 2 developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From the first contact, we were so excited about working with Outcrowd. They exceeded our expectations and we continue working with them.

How effective was the workflow between your team and theirs?

Working with their team is a pure pleasure. Easy communication, frequent updates on the project. Full understanding of our goals and meeting the deadlines.

What did you find most impressive or unique about this company?

I'm impressed with their overall approach to the project. Deep research and analysis, excellent design skills and creativity, attention to details and quality are top-notch.

Are there any areas for improvement or something they could have done differently?

I even have no idea. They are working on 110%.

BACKGROUND

Please describe your company and your position there.

We are a financial services company that uses blockchains to improve the ESG space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We hired Outcrowd to design our logo, branding, and landing page.

SOLUTION

How did you select this vendor?

We were very impressed with their work on https://dribbble.com as it stood out from the rest.

Describe the project in detail and walk through the stages of the project.

They were quick, effecient, and quick to accomodate our changes / revisions. Very transparent with pricing and kept us updated every day as they made changes.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily worked with Irina (the designer), although we understand that she was delegating work on their end. As far as managing the project, we also had a billing / timeline manager, and she was excellent to work with as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We will shortly! It will be available at our new website

How effective was the workflow between your team and theirs?

It was very effective. While some things got lost in communique, they were quick to remedy them and were very accomodating during the process.

What did you find most impressive or unique about this company?

Their UI/UX skills blew us away. Their timely communication made working with them a breeze. I would (and will be) definitely using them again.

Are there any areas for improvement or something they could have done differently?

Yes. I wish we clarified the sketch style / color palettes a bit more. They had sent us "mood boards" at the beginning (to help us discern what we liked and didn't like), and we selected a couple mood boards for the style, and they interpreted them moreso along the lines of color, and went with a different style. We take the blame for this though, as we should have clarified!

BACKGROUND

Introduce your business and what you do there.

I’m the director of DailyTask, a SaaS company that specializes in pharmacy training. We develop software and educational content for pharmacists in Australia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Outcrowd?

Outcrowd designs the UI/UX for our products. Lately, they’ve been focusing more on 3D design as well.

SOLUTION

What was the scope of their involvement?

We start working with them from the inception of the project. First, we usually do some online research to inspire the design and give them ideas. Then we provide a color set based on our client’s brand and describe what we want the product to look like. Then they start sketching.

What is the team composition?

We usually work with 3–4 people, and the team consists of a couple of designers, a product manager, and a business developer.

How did you come to work with Outcrowd?

I found them on Dribbble, reviewed their portfolio, and was able to contact them directly. We’ve worked with several different agencies, but Outcrowd stood out because they are professional, reply quickly, and get the job done.

How much have you invested with them?
We’ve spent about $25,000–$30,000.

What is the status of this engagement?

We started working with them around June 2019 and we’re still working with them. By now, we’ve been working with them for about two years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our client’s love their work. They consistently deliver final products as promised. Of course, we’ve had to tweak a few things, but they’ve always been happy to make those changes.

They’re professional and they make sure their customers are happy. That’s why we keep coming back to them.

How did Outcrowd perform from a project management standpoint?

Before we even start a new project, we discuss what we expect and they provide a clear timeline.

They communicate very clearly and provide daily updates so I know what they’re doing at all times. To manage the project, they use Wrike.

What did you find most impressive about them?

They’re very cost-effective. Whether we’re working on a project for a startup or a large enterprise, I know that I’ll get high-quality design work without blowing my budget.

They’ve also been very flexible to changing requirements. For example, if we start working on a small project, they’re willing to scale it up when needed, but they’re also able to accommodate tight budgets.

Are there any areas they could improve?

We’ve been very happy with their work so far, but it would be great if they expanded their 3D design services. It’s a growing field, and it would be awesome if we could experiment more. That being said, we haven’t asked them to try new things.

Do you have any advice for potential customers?

Generally, you need to have an end goal in mind. Otherwise, you’ll end up blowing your budget and your clients won’t be happy.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a web development agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outcrowd?

We involved Outcrowd for a large video streaming platform and had them collaborate with us and the client on the flowcharts for the platform, mood board, styles, and designs

SOLUTION

How did you select this vendor?

I found them through their Dribble presentation

Describe the project in detail and walk through the stages of the project.

They took great care with several interview stages and analysing all the documents the customer put together with us, following by a thorough analysis of the leading competitors and working out the flowcharts which could be validated with the client and development teams for the process of validating the architecture and estimations. When all this was completed and approved, Outcrowd moved forward with the first design proposals and hit the bullseye in a single round.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with their sales, 2 of their lead designers, and UX researcher

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The entire foundation for the project's development has been completed to full satisfaction of all parties involved in the project. Their process was extremely transparent and easy.

How effective was the workflow between your team and theirs?

They are very flexible and open to collaborating in our own tools, which made it even more comfortable for us. We are in the field for 25 years and collaborate with many firms, but never found collaborating as easy as how we experienced it with Outcrowd, and so we'll keep coming back for more.

What did you find most impressive or unique about this company?

Their creativity, their high level of thinking along, their structure and guidance, their capabilities to not only design but also animate and orchestrate the processes on a much deeper level than your average design agency.

Are there any areas for improvement or something they could have done differently?

Nope, entirely happy with the process. I think they nailed it 100%

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of BabyWise, an online marketplace that connects new parents to baby care experts. We use a comprehensive organization algorithm to connect parents to the type of advice that works for them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Outcrowd?

We needed help with UI/UX design and motion graphics.

SOLUTION

What was the scope of their involvement?

We hired them for two projects. The first project was for the UI/UX design of our platform. It was quite comprehensive and we worked on it for a couple of months. The second project was for our demo video’s motion graphics. They mainly used Figma, but they also created a lot of things in Adobe Illustrator and Adobe Photoshop. 

What is the team composition?

Eight people from Outcrowd worked with us, including two project managers, UX/UI designers, a customer success manager, illustrators, and a motion graphic designer.

How did you come to work with Outcrowd?

I looked through many companies, and I found Outcrowd on Dribble. When it came to UX design, I wanted to look for a company that could match our expectations in terms of aesthetics and general style.

After talking to Outcrowd, I realized that they would be a good partner because they were engaged and seem to have a lot of inputs. I also liked the fact that they could communicate well in English, and they were better than other companies I was talking to. Overall, the abovementioned factors made me choose them.

How much have you invested with them?

We spent $13,000.

What is the status of this engagement?

Our partnership ran from March–August 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They produced outstanding work, and they were professional. We were able to do our pre-launch because of them. Since we didn’t test all of the designs with our user group and tester group yet, we wouldn’t be able to share the official results or metrics about their work. However, the feedback we received had been very positive. More importantly, we were able to attract funds by showcasing the prototype designs they made. Overall, the design they made was supreme which set the bar really high.

How did Outcrowd perform from a project management standpoint?

The project manager delivered excellently; she always kept us in the loop about what was happening in our project, and she made sure everyone stayed on track with her incredible organization skills. On top of that, our project manager ensured we had clear communication.

We had a great experience with Outcrowd from the get-go, and we were able to ask them to change things along the way. Additionally, the team responded to emails quickly, and they were able to pursue us that they knew what they were doing. Though we had some hiccups here and there, our response to their design was very subjective. We knew that even if one person didn’t like our design, it didn’t mean that everyone wouldn’t like it.

What did you find most impressive about them?

The quality of their work was great.

Are there any areas they could improve?

Their prices were a little steep but we received what we wanted. They were very strict with their prices because they worked at an hourly rate. When we had meetings regarding strategic decisions, those hours also add up on our bill. However, their price would not prevent me from working with them again or recommending them to other people.

Do you have any advice for potential customers?

Know what you want so you don’t spend too much time on R&D with them. Don’t be afraid to give them feedback because they’re professionals. On top of that, they can do a lot of back and forth with you, so that you can find common ground and agree on something. They’re really professional and know what they’re doing.