OpenSense Labs

BACKGROUND

Please describe your company and position.

I am the Managing Director of Up in the Air

Describe what your company does in a single sentence.

Up in the Air, named after the 2009 movie starring George Clooney as the ultimate business traveler, advises Airlines and (O)TA’s on their payment strategy and other players in the Travel payment value chain on how to reach the next level by defining or fine-tuning their vertical strategy and go to market plan, challenging their product offering & partner coverage, advising on the impact of regulation changes and performing a gap & competitor analysis.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• We partnered with Opensense Labs to modernize our digital infrastructure and build a more scalable web platform to support our growing retail operations.
• Our main objective was to improve the overall user experience while ensuring the platform could handle increased traffic and evolving business needs without frequent rework.

SOLUTION

How did you find OpenSense Labs?

• Online Search
• Clutch Site

Why did you select OpenSense Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved custom software development, platform restructuring, and performance improvements. Opensense Labs helped us transition toward a more flexible headless CMS architecture, allowing better control over content and frontend experiences.

Key deliverables included:

A redesigned and scalable digital platform
Backend restructuring using API-first development
Frontend improvements using modern JavaScript frameworks (React)
System integration and workflow automation
Ongoing performance optimization to improve speed and stability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw clear improvements after implementation. The platform is now more stable and delivers high performance under traffic, especially during peak periods. There has also been an increase in our engagement also conversions, alongside a noticeable improvement in load times [ very fast] . Internally, we benefit from a more scalable solution that requires less ongoing maintenance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was reliable and transparent. They worked in structured sprints, provided regular updates, and maintained clear communication throughout the process. Most deliverables were completed on time, and they were responsive whenever we had new requirements or needed adjustments.

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their ability to combine technical expertise with a strong understanding of business needs. They focused not just on building features, but on delivering a future proof architecture that supports long term growth.

Are there any areas for improvement or something OpenSense Labs could have done differently?

I am pleased with their working process, they  are fast and deliver on time. Nothing at the moment

BACKGROUND

Please describe your company and your position there.

Koshi Educational and welfare society is an NGO that aims to provide quality education to all, especially the underprivileged. I am the Additional Secretary.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OpenSense Labs?

Website Support & Maintenance. OpenSense Labs helped us build our website on Drupal. Post-development, the website required support & maintenance to function properly. They helped us make our website mobile responsive, user friendly, & fix bugs.

SOLUTION

How did you select this vendor and what were the deciding factors?

OpenSense Labs have an impressive ranking and their online reviews have become the deciding factor. They have some of the brightest minds in their development team who have solid Drupal design and development knowledge.

Describe the project in detail and walk through the stages of the project.

It was a support & maintenance engagement for our Drupal website. The primary goal was to improve the website interface making it engaging & relevant to users across devices. Their delivery process is simple & clear. The project started with a thorough audit. In this phase, their team shared the project roadmap and all the activities to be done in each sprint.

They helped us drive (more) donations with easy solutions and simplified the backend workflow so non-technical team members can also manage the admin interface easily. They improved our website performance and made it mobile-responsive which resulted in a better user experience and engagement across devices.

How many resources from the vendor's team worked with you, and what were their positions?

There were three developers and a project manager aligned with this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received new memberships through our newly designed donation page.

How effective was the workflow between your team and theirs?

The overall workflow was quite effective between our teams. OpenSense Labs shared weekly website updates with us on decided timelines. This kept us aware of all the updates done each week. They were approachable and understood our requirements well.

What did you find most impressive or unique about this company?

They engaged with us as technology partners more than vendors. Their client-driven approach makes them a reliable Drupal partner to work with. In one incident we were scheduled for an important meeting and faced some technical issues at the 11th hour. Despite the request coming on a weekend, the team quickly resolved our issues and saved us from embarrassment in an important investor meeting.

Are there any areas for improvement or something they could have done differently?

Their overall project process, coordination, and delivery is good.

BACKGROUND

Please describe your company and your position there.

Centre for Women’s Development Studies (CWDS) is a research and advocacy institution engaged with and committed to women’s rights and to the discipline of women’s and gender studies. CWDS houses a Library and Information centre (VMML) which is an integral and effective part of CWDS and has a vibrant collection of research materials related to gender and women studies. I’m the PI (Principal Investigator) of the Knowledge Gateway Project and the Library in Charge of CWDS, an autonomous research institute supported by ICCSR under Ministry of Education, GoI.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OpenSense Labs, and what were your goals?

We hired OpenSense Labs to develop a portal website more specifically a Knowledge Gateway on Women’s Studies using Drupal CMS.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had put an advertisement inviting tender in our website from agencies registered in Drupal official website. After that we interviewed various Drupal agencies and OpenSense Labs stood out amongst the others for their competitive prices, excellent technical expertise, high level of responsiveness, professionalism, and the good position they hold in drupal.org.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first, we had a series of discovery meetings in which we clearly discussed our vision for the website and with the design layout. Then OpenSense Labs led us across all the phases of developing a new portal website. With the proper leadership and expertise within the stipulated time period, our project was successfully delivered by this agency.

How many people from the vendor's team worked with you, and what were their positions?

There were five team members from the OpenSense Labs that included Pradhuman (Software Developer), Sandeep (Software Developer), Aakash (Software Developer), Pritish (Technical Lead), and Trisha (Software Developer)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Even though OpenSense Labs didn’t have much scope to showcase creativity in regard to the design section since they had to work with a predefined theme, still they helped us in creating several pages on the basis of defined content types and defined pages along with providing the cost-effective facility.

Describe their project management style, including communication tools and timeliness.

We had a seamless collaboration with OpenSense Labs. The overall cooperation between the team members was quite smooth and easy. The OpenSense Labs team was responsive and were available for zoom and phone calls to discuss any concerns or queries.

What did you find most impressive or unique about this company?

We were happy with their final product, which had proper quality standards. Also, one of the impressive qualities which we found in this agency was adhering to the time commitment they provided us in regard to the project delivery and eventually delivering it at the stipulated time period.

Are there any areas for improvement or something they could have done differently?

Nothing as such.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Edredo. Edredo (Formerly Techtud) is an Ed-Tech platform to connect students and early-stage professionals with academics, companies, and domain experts resulting in skill development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OpenSense Labs, and what were your goals?

We needed help in incremental development, and domain expertise in regards to education from an organisation for our existing platform. OpenSense Labs was the right fit for our requirements, and therefore we hired this agency.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected a few of the organisations from Drupal.org, because this product was already built on Drupal, and then came in touch with OpenSense Labs. We selected them because of the cost-effective engagement proposal and also because of the their previous work record.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our motto was to build a platform for social learning and career transformation. We focused on establishing a platform, an all-inclusive, assimilated & engaging platform to stimulate learning for students and early-stage professionals.

How many people from the vendor's team worked with you, and what were their positions?

The recruitment process was pretty simple. We shortlisted some organisations from Drupal.org as this product was built already on Drupal. Then based on our requirement of expertise we started interviewing some of the organisations, of which OpenSense Labs proved to be the right choice.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With their support, we were able to move to agile and also conduct sprint-wise proper planning for smooth deployment of our project. The OpenSense Labs team was good at the product discovery approach which helped in understanding the need of our users and rightfully develop the product for them.

Describe their project management style, including communication tools and timeliness.

The overall cooperation between all the team members were quite smooth. The Account Manager of OpenSense Labs played a very vital role in the effective workflow between ours and OpenSense Labs’ team. He ensured that all the work processes went smoothly and the coordination required for the project was met on the prescribed time.

What did you find most impressive or unique about this company?

IAmidst all the difficulties and hardships, they ensured to deliver on time and maintain good quality. They provided proficient developers at a very cost-effective price who rightfully proposed solutions to all the challenges that arose during the project.

Are there any areas for improvement or something they could have done differently?

None worth mentioning

BACKGROUND

Please describe your company and your position there.

Global IT Manager for an education consultancy which provides free and impartial counselling and application services for international students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OpenSense Labs, and what were your goals?

Our website was very outdated and hand coded using PHP. We wanted to invest in a solid, reliable CMS that will support our rebranded business and meet the expectations of our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

OSL were recommended to us because of their experience with Drupal and competitive pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives that was the proceeded by a deep dive session about the site architecture. From there, the team delivered formal schematic of the entire site along with a quotation for the entire project.

How many people from the vendor's team worked with you, and what were their positions?

Appox 8 people. The positions ranged from:

• Developer
• Architect
• Project Manager
• Quality Analyst
• Delivery Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was a complete re-build for us so seeing the final product was very exciting. It was great to be able to populate the CMS during production, this helped us deliver a completed site on time for launch.

Describe their project management style, including communication tools and timeliness.

Project management was a mix of Kanban and Agile methodology under Scrum framework, cross-functional teams. This proved flexible given our challenging timeline, which OSL managed to keep to very well. Communication was either done through a dedicated Microsoft Teams group or via email.

What did you find most impressive or unique about this company?

Their experience and problem-solving skills in Drupal implementation requirements were impressive. Also the ability to adapt to the occasional requirement change, but keep everything within the project timeline.

Are there any areas for improvement or something they could have done differently?

OSL are super eager to impress and they delivered everything we needed. The result was satisfaction from all senior management and investors. From the project management side I feel they took perhaps a little too much, but that was a result of our changing requirements. Going forwards I'd say it's best to be upfront about project scope and advise the client to re-arrange as part of a Phase 2 update.

Overall communication was excellent and we did get a lot of their time. I'd say there was only a slight room for improvement.

BACKGROUND

Please describe your company and position.

I am the Founder & Owner of Nestasia

Describe what your company does in a single sentence.

Artisanal, Handmade, bio conscious crafts from South East Asia. We procure directly from artisans who have honed their skills over generations, passed on learnings and legacies in regional crafts and infused modern designs with traditional techniques to create beautiful pieces for your home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• We hired Opensense Labs to support the development of our mobile application and strengthen our overall digital platform.
• We also wanted a setup that would allow us to launch updates quickly and reduce long term maintenance effort.

SOLUTION

How did you find OpenSense Labs?

• Referral
• Clutch Site

Why did you select OpenSense Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included end to end mobile app development, backend integration, and frontend optimization. Opensense Labs designed a headless CMS architecture to decouple the frontend and backend, ensuring flexibility and scalability.

Key deliverables included:

A fully functional mobile app built using modern JavaScript frameworks (React / Next.js)
Integration with a multi-site platform to manage multiple storefronts efficiently
API-driven backend leveraging API-first development
Performance tuning and performance optimization for high-speed user interactions
Deployment on cloud-native solutions (AWS / GCP) for reliability and scalability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were highly impactful:

Noticeable increased engagement and conversions across mobile users
Significant improvement in page load speed, ensuring high performance under traffic
A scalable solution that supports seasonal spikes without downtime
Reduced operational overhead due to a future-proof architecture
Faster rollout of features, enabling a fast time to market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured and transparent. They followed an agile methodology with regular sprint reviews, clear timelines, and proactive communication. Deliverables were consistently on time, and their team was highly responsive to feedback and evolving business requirements. They demonstrated flexibility while maintaining quality standards throughout the project lifecycle.

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impress most was their deep expertise in building scalable web platforms and their ability to align technology with business outcomes. Their understanding of headless architecture and complex integrations made them a reliable partner. Additionally, their focus on delivering measurable value rather than just technical outputs was particularly impressive.

Are there any areas for improvement or something OpenSense Labs could have done differently?

Let me say Opensense lab is perfect, they delivered beyond expectation.

No area at the moment.

BACKGROUND

Please describe your company and position.

I am the CEO of DEK Technologies

Describe what your company does in a single sentence.

eghed is an AI consultancy that helps companies and organizations solve complex problems with smart, data-driven solutions. We are experts in optimization, machine learning and generative AI and we are passionate about making advanced technology practically useful.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• We partnered with Opensense Labs to strengthen our development capabilities by providing specialized IT talent.
• The engagement was focused on addressing skill gaps within our team, accelerating project delivery timelines, and maintaining consistently high-quality outputs across multiple initiatives.

SOLUTION

How did you find OpenSense Labs?

Clutch Site

Why did you select OpenSense Labs over others?

• Pricing fit our budget
• Good value for cost

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Opensense Labs provided end to end staff augmentation services, including:

Supplying experienced backend and frontend developers for multiple projects.
Assisting with cloud architecture, infrastructure management, and deployment processes.
Supporting code reviews, quality assurance, and adherence to best practices.
Collaborating on feature planning, sprint execution, and project troubleshooting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accelerated project delivery timelines by approximately 25–30% thanks to additional skilled resources.
Improved overall code quality and maintainability through structured peer reviews and oversight.
Also enabled the simultaneous execution of multiple projects, ensuring client commitments were consistently met without delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Opensense Labs demonstrated strong professionalism and adaptability throughout the engagement. Resources were delivered on schedule and integrated seamlessly with our internal teams. Communication was clear and consistent, and the team responded promptly to evolving project requirements, ensuring both timelines and quality expectations were consistently achieved.

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They stood out by providing skilled professionals who were ready to contribute immediately. Their technical expertise, flexibility, and clear understanding of our needs made them a dependable partner.

Are there any areas for improvement or something OpenSense Labs could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the M&A Associate of EY-Parthenon

Describe what your company does in a single sentence.

Our unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way – enabling you to shape your future with confidence. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit ey.com/parthenon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• We engaged Opensense Labs to develop a scalable and efficient web platform that would support our M&A advisory operations.
• Our key objectives included streamlining internal workflows, enhancing client-facing dashboards, and ensuring seamless integration with our existing data systems.

SOLUTION

How did you find OpenSense Labs?

• Online Search
• Clutch Site

Why did you select OpenSense Labs over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Opensense Labs handled end-to-end web development.

 This included:

• Designing a responsive UI/UX interface for our internal and client-facing tools.
• Developing custom modules for data analytics and reporting.
• Implementing secure integration with our CRM and database systems.
• Testing and deploying the platform across multiple environments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The project resulted in a 40% improvement in operational efficiency through automated workflows.
• Reduced client onboarding time by 30% due to a more intuitive dashboard.
• Increased data accuracy and reporting reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Opensense Labs demonstrated excellent project management. Milestones were delivered on schedule, and the team was highly responsive to our changing requirements. Regular updates and collaborative tools kept the project transparent and aligned with our business needs.

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their deep technical expertise combined with a consultative approach. They didn’t just execute tasks; they suggested improvements and best practices that added tangible value.

Are there any areas for improvement or something OpenSense Labs could have done differently?

not at the moment

BACKGROUND

Please describe your company and position.

I am the former CEO, of Kogena

Describe what your company does in a single sentence.

I am the former CEO of Kogena, a startup focused on developing a global platform for monitoring collaborative robots (cobots). The company implements a combination of cobot-based services and a proprietary monitoring, reporting and prediction system. We support various companies by providing advanced automation, robotics and IoT-related solutions. In the project, I functioned as a Product Owner.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• Our main goal has been to create a highly flexible, cloud-based platform that allows data collection, monitoring, business analysis and maintenance of the collaborative robots (cobots). Our product is mainly designed for manufacturing companies that need precise, real-time data and information on the performance of cobots. When we approached Naturaily, we already had an MVP prepared by the previous vendor. At this stage, we needed a company that would effectively and quickly take over the code base and smoothly move into the further development phase.
• A particularly important goal turned out to be managing the dynamically growing database. The main challenge was to improve the performance of the system, which began to falter as the number and diversity of both readings and the data sources themselves (cobots) increased. It was also necessary to find solutions that would ensure proper, smooth communication between the back-end and the front-end.

SOLUTION

How did you find OpenSense Labs?

• Referral
• Clutch Site

Why did you select OpenSense Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed Opensense labs support to be ready with performing a well-thought scaling of our web software. We cared especially about the back-end layer, in relation to which we required adequate recommendations and effective deployment. The most important step has been to implement an architecture that maximizes the benefits of usage of time series. The idea is to efficiently and seamlessly store, aggregate, index, query, analyze and visualize time series data – and to do so at very high data flow rates. A well-compiled architecture is expected to provide us with a key indicator of business success: connecting more and more cobots and, in turn, Internet of Things customers.

Technologies used has been as follows:

Back-end web application development: Python
Front-end web application development: Angular
Relational Database management: PostgreSQL and Redis
MQTT broker: Mosquitto

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the support of OpenSense Labs and in cooperation with our internal team, we have achieved, among other things: 

Enhanced system performance
Extended possibilities of monitoring the effectiveness of cobots thanks to the introduction of new timers
Optimized data integration process when connecting new sources (cobots)
More efficient management of relational databases
Optimized database navigation, including easier access to historical data
Effective, large-scale migration to a new environment while maintaining continuity of the application.
However, the most important result of the cooperation is a tangible continuous improvement. We know that on the Naturaily side we can rely on a partner who thinks about ways to improve not only the product, but also the way it is developed. This builds a lot of trust in us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management has been our responsibility and the OpenSense Labs' developer has been great at finding his way around the proposed rules of managing the workflow. He got immediately familiar with the documentation and architecture of the application, and provided us with a huge piece of knowledge that significantly helped to provide direction for further development. He also quickly integrated with our internal team and provided added value.

The contact was trouble-free and very fast due to the lack of middlemen and a lot of previous experience of the developer in working directly with clients. The developer reacted well to unforeseen situations. He was reliable and precise in communication – if he anticipated any risks, we received appropriate information in advance. Project Management has been positively influenced by the developer's proactive attitude, which is more and more difficult to find.

He knows which information is crucial for other team members and is able to predict if a particular solution proposed will reflect on the whole development process and what will be the next needs in other areas of application development and maintenance. When you work with such a forward-thinking specialist, it is much easier for you to plan and prioritize project work.

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

OpenSense Labs stands out because of its proactivity, commitment, going beyond the common routine, and great awareness of the various stages of the project. The back-end developer, with whom we are still working, was very quickly introduced to the project, and this was crucial for the generally positive outcome. We are particularly pleased with his professional approach and holistic view. We can also count on his advice even in areas that are outside the agreed scope, which is not standard.

We have trusted OpenSense Labs because their services aren't about sending the code and delivering just their piece of the work, without looking at the full overview and big picture. We see them as specialists who not only have the right expertise, but also think about how their performance will impact the work of the rest of the team.

Are there any areas for improvement or something OpenSense Labs could have done differently?

It is difficult for me to pick such an area. Working with OpenSense Labs meets my expectations. At no point did I feel that my confidence could be undermined. We have a product development plan for the next quarters and I'm glad OpenSense Labs is still with us.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager

Describe what your company does in a single sentence.

Manufacturer of laser wire marking and stripping systems 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OpenSense Labs to accomplish?

• Redesign website

SOLUTION

How did you find OpenSense Labs?

Drupal website

Why did you select OpenSense Labs over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from OpenSense Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were an excellent company to work with. The project was quite complex and included redesigning the company website in 5 languages. Very dedicated team and excellent results, highly recommended. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

modern responsibe website 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management, they were able to deliver on time. 

What was your primary form of communication with OpenSense Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent drupal developer and reasonable cost 

Are there any areas for improvement or something OpenSense Labs could have done differently?

Because the project incuded 5 different languages the content entry was rather convoluted, it would be great to have a more standardized aproach to this.