Onix-Systems

BACKGROUND

Please describe your company and position.

I am the Founder, Director of Livelens

Describe what your company does in a single sentence.

Virtual reality app for live music events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Create an MVP for Livelens

SOLUTION

How did you find Onix-Systems?

Online Search

Why did you select Onix-Systems over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LiveLens User flow and UI

User journey 

(this describes complete development- MVP will be a simplified version with core features)

Onboarding:

. Signing up for the app- selecting subscription preferences

. Selecting profile preferences

. Selecting user

Exploring events: 

. Browse available events- home page with all events, featured events and recommended events (based on previous viewings)

. Search events

. Filtering based on preferences- date, genre, location, artist, time etc

. Browse liked events

Interacting with friends:

. Add/remove friends by username

. Chat to friends

. Invite friends to events

Booking an event: 

. Selecting an event to either join or like- able to see number of viewers and event details in preview/enlarged thumbnail

Attending event:

. Join event through app

. Interacting with friends in chat pop up

Post event feedback: 

. Review event

. Provide feedback

MVP features

. Selecting user

. Event browsing, search and filtering

. Like events

. View liked events

. Chat to friends

. Joining event

. Chat in event

. Review event

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly builds and updates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was always on time and within budget with consistently exceptional communication and quick responses. Project management was adaptive and bespoke to project needs. 

What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Too many thing sto say just one! However, the adaptability to project requiremnts whilst mainting strong progress and qaulity was fantantastic. 

Are there any areas for improvement or something Onix-Systems could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a software company 

Describe what your company does in a single sentence.

Developing real-time stock market solutions for investors and traders

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Real-time data solutions
• Feature-rich platform with high stability

SOLUTION

How did you find Onix-Systems?

Clutch Site

Why did you select Onix-Systems over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Onix-Systems were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliver stable real-time systems
Deliver scalable backend infrastructure
Deliver stable front-end code

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unfortunately, our experience with Onix Systems was deeply disappointing and frustrating. We entrusted them with developing our application, but the engagement fell short in nearly every critical aspect. Core stability goals were never met, the product was riddled with issues, and even basic functionalities were either broken or unreliable. Developers frequently lacked the technical expertise needed, and key requirements were misunderstood or ignored entirely. The project never reached a point where we could confidently deploy the product as expected:

1. Unmet Stability Goals:
From the start, our application suffered from serious stability issues. The product consistently failed to meet our basic performance and reliability benchmarks, leading to frequent crashes and poor user experience. These shortcomings ultimately forced us to transition the project to another team altogether.

2. Language & Communication Barriers:
One of the most persistent challenges was the language barrier. Communication was unclear and often led to misunderstandings, delays, and rework. This made it incredibly difficult to align expectations, provide feedback, and receive timely updates on progress.

3. Lack of Qualified Developers:
The developers assigned to our project did not possess the level of expertise required. We were assured of senior-level talent, but the reality was far different. The few competent engineers we did work with were abruptly removed from our project and reassigned elsewhere.

4. Dishonesty and Unprofessional Conduct:
Perhaps the most concerning issue was the dishonesty we encountered. We were misled about the availability of key team members — told they were on extended leave, only to later discover they had been moved to other projects. This pattern of dishonesty was not a one-off; it became a regular obstacle that made collaboration stressful and unreliable.

Final Thoughts
Working with a partner requires trust, transparency, and technical reliability — all of which were severely lacking in our experience with Onix Systems. We would strongly caution others against engaging with this firm based on our experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience with Onix Systems was unfortunately very poor, marked by instability, miscommunication, and unprofessional conduct. Despite initial promises and positive first impressions, the engagement failed to meet our expectations on several critical fronts. One important feature was under development for over three months with no progress updates — only to later be delayed by another six months because the developer did not understand the requirements and failed to raise any concerns. This level of delay and lack of ownership was unacceptable. The time lost, quality issues, and need to switch to another team significantly offset any cost savings. In retrospect, we would have preferred to pay more for a competent, reliable team rather than try to recover from the setbacks this engagement caused:

 
1. Project Management & Delivery:
Project management was one of the weakest aspects of the engagement. Deliverables were rarely, if ever, provided on time. One particularly crucial functionality was under development for over three months, only to be further delayed by another six months. The root cause? The developer assigned didn’t understand the requirements and failed to communicate this at any point during the initial work. This complete lack of transparency and proactive problem-solving severely hindered progress.

Communication overall was poor and inconsistent. The team lacked ownership and accountability, often needing repeated follow-ups to get updates or clarification. There was no urgency or process to escalate and resolve blockers, leaving us constantly in the dark and behind schedule.

2. Technical Execution:
Stability goals were a core requirement — and almost none of them were met. The product was plagued with bugs and unpredictable performance. Instead of improving, issues would often compound due to ineffective fixes and misaligned priorities.

3. Team Composition & Misrepresentation:
We were promised experienced, senior developers but were assigned individuals who clearly lacked the required expertise. Worse, the few skilled developers we did encounter were abruptly pulled from our project and reassigned elsewhere. The project manager falsely claimed they were on “extended leave,” which we later found out was untrue. This type of dishonesty made collaboration extremely difficult.

4. Communication & Trust:
Working with Onix Systems became a constant struggle. Beyond language barriers, there was a deeper issue of frequent miscommunication, missed expectations, and blatant dishonesty. Trust quickly eroded, and it became impossible to work efficiently under such circumstances.

 
Final Recommendation
Onix Systems may present themselves as capable and experienced, but in our case, they failed to deliver both in terms of product and professionalism. We do not recommend working with this company, especially if your project requires clear communication, timely delivery, and integrity.

What was your primary form of communication with Onix-Systems?

Virtual Meeting

What did you find most impressive or unique about this company?

1 or 2 good frontend developers.

Are there any areas for improvement or something Onix-Systems could have done differently?

Communication
Honesty
Transparency
Higher Quality Developers

The project suffered from severe delays, poor communication, unmet technical standards, and a lack of transparency from the team. Misleading updates and dishonest conduct from the project manager eroded trust entirely. We had to switch teams midway through the project, which cost us significant time and resources. Based on this, we cannot recommend them to others. Communication was inconsistent, developers were frequently reshuffled, and dishonesty from the project manager — including misrepresenting staff availability — made collaboration impossible. We ultimately had to abandon the engagement and move the entire project elsewhere. We do not recommend them.

Company Responses

The service provider responded on June 2, 2025.

We're sorry the experience felt this way at one point. We’re glad the challenges were resolved and the collaboration continues with strong, skilled developers from Onix. We value the trust and are committed to continuing our collaboration to ensure stability regardless of past setbacks.

BACKGROUND

Please describe your company and position.

I am an executive at The Sole Supplier

Describe what your company does in a single sentence.

The Sole Supplier is a marketplace for sneakers, serving 4m+ monthly. We are the voice for UK sneaker culture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Build UX for new feature
• Build UI for new feature
• Design screens for new offline product

SOLUTION

How did you find Onix-Systems?

Online Search

Why did you select Onix-Systems over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to create a user flow for a new feature / product that we were developing including wireframes and design.

The secondary goal was to design brand guidelines and assist on brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great design

Great user flow 

Fast turnaround 

On time and budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onix delivered amazing work at all stages. It was very creative, very clean and on time and budget. I was very impressed with Oleh from the design teams, skills and ability.

The project manager Karina was also amazing - helpful and professional at managing deadlines and new requirements

What was your primary form of communication with Onix-Systems?

Email or Messaging App

What did you find most impressive or unique about this company?

They are very professional, deliver work to a high standard, and are of great value for money. It is rare to find a company that tick all of these boxes. Most importantly, they are great people and very polite.

Are there any areas for improvement or something Onix-Systems could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the Founder of Secret Flights Ltd

Describe what your company does in a single sentence.

Secret Flights is the largest flight deal source and Meta Search engine in Israel. We specialize in monitoring airfare prices and notify our users when prices drop.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Frontend development on Wordpress

SOLUTION

How did you find Onix-Systems?

Upwork

Why did you select Onix-Systems over others?

• High ratings
• Good value for cost

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop and implement new features based on requirements.
Update and modify existing plugins, themes, and integrations.
Fix bugs and ensure platform stability after updates.
Perform regular WordPress maintenance, including updates, backups, and monitoring.
Optimize site performance and ensure security compliance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feature Development: Number of new features successfully implemented and their impact on user engagement or functionality.
Bug Fixes: Reduction in reported bugs or downtime after fixes were deployed.
Performance Improvement: Metrics like page load speed, uptime percentage, and overall system stability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management can be described as reliable and responsive. They consistently delivered tasks on time and managed deadlines effectively. They were attentive to your needs, addressing any requests or concerns promptly and with professionalism. Their ability to align with your expectations and provide timely updates demonstrates their strong organizational and communication skills.

What was your primary form of communication with Onix-Systems?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about this company is their exceptional responsiveness and problem-solving abilities. They consistently address challenges with efficiency and professionalism. Vlad, the lead developer, is particularly remarkable due to his around-the-clock availability for urgent issues, ensuring a swift resolution whenever needed.

Are there any areas for improvement or something Onix-Systems could have done differently?

An area for improvement for Onix-Systems could be in enhancing project management and testing processes. Strengthening these aspects would likely result in higher-quality deliverables and save you, as the hiring manager, time and effort. By implementing more thorough testing and closer oversight during project development, they could ensure smoother workflows and more polished outputs.

BACKGROUND

Please describe your company and position.

I am the Head of Product of a software company 

Describe what your company does in a single sentence.

We build an Insights Optimization Platform for enterprise BI teams, providing a BI Portal and optimization layer for getting the most ROI out of BI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Own our DevOps function/team

SOLUTION

How did you find Onix-Systems?

Online Search

Why did you select Onix-Systems over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Onix owns our entire DevOps function/organization, providing a broad set of services around CI/CD, tooling, cloud infrastructure, and application development (primarily in Python).

Specifically, responsibilities have included the engineering and ongoing maintenance of:

1. All facets of application configuration and deployment for our platform, including building and hardening of Docker Images
2. Application Installer: our enterprise application requires a robust installer that adapts to many different deployment types, from Kubernetes to OpenShift, and beyond to all the various cloud orchestration environments like EKS, AKS and ECS.
3. User Sync Scripts: to sync with Active Directory / LDAP and other systems, a set of several powerful scripts is required to ingest many thousands of users from external systems so that users and groups are represented in our platform
4. Management Console: A fully isolated service that helps administer the platform/environment
5. Patcher: A service that can install patches for any of the other application services
6. Cloud SaaS Console: Administers cloud environments
7. Downloads site/application for customers
8. Full ownership of Jenkins for CI/CD
9. Ongoing research and special projects

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There are so many that they are difficult to list. A few of the key areas of success are:

1. Highly responsive team
2. Successful software installs in complex enterprise customer environments
3. Large volumes of users supported
4. Demonstrated stability and reliability of application
5. Stable CI/CD workflow, as well as ongoing stability of all key internal tools

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is shared between Onix and our team. Onix is always punctual, sets reasonable expectations, and is able to adapt to changing requiremens.

What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have an amazing culture of continuous improvement and an obsession with customer success!

Are there any areas for improvement or something Onix-Systems could have done differently?

Can't think of any.

BACKGROUND

Please describe your company and position.

I am the Project manager of Gapsy Studio

Describe what your company does in a single sentence.

Gapsy Studio is a creative design agency specializing in UI/UX design, branding, and digital product design, helping businesses create visually striking and user-focused digital experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• We hired Onix-Systems to develop a modern, fully functional, and responsive website for Gapsy Studio. Our goal was to create a platform that effectively showcases our portfolio, highlights our services, and attracts potential clients with a seamless user experience. We wanted the site to reflect our creativity, professionalism, and attention to detail while ensuring optimal performance across devices.

SOLUTION

How did you find Onix-Systems?

• Online Search
• Referral

Why did you select Onix-Systems over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Onix-Systems were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included creating a high-performing website that showcases our portfolio and services. 
Key deliverables were:

• A responsive, visually appealing website optimized for desktop and mobile users.
• A dynamic portfolio section to highlight Gapsy Studio’s projects and case studies.
• A content management system (CMS) for easy updates and maintenance.
• Integration of custom animations and interactive elements for an engaging user experience.
• Performance optimization to ensure fast loading times and smooth navigation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website significantly enhanced Gapsy Studio’s online presence, leading to increased traffic and engagement. Prospective clients praised the site’s ease of navigation and polished design, while the portfolio section effectively showcased our expertise. The site’s responsiveness and fast performance directly contributed to higher user satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onix-Systems’s project management was exceptional. They adhered to the timeline and kept us informed with regular updates. Their responsiveness to feedback and ability to incorporate changes promptly ensured that the project ran smoothly and met all our expectations.

What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Onix-Systems’ technical expertise and commitment to delivering a high-quality product were truly impressive. Their ability to translate our creative vision into a functional and visually stunning website made them a standout partner.

Are there any areas for improvement or something Onix-Systems could have done differently?

While the experience was overwhelmingly positive, a more structured feedback process during the testing phase could have minimized revisions post-launch. Additionally, providing more detailed documentation for ongoing site management would have been helpful.

BACKGROUND

Introduce your business and what you do there.

I’m the Owner, Director, and Photographer of First on Mars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Onix-Systems?

We needed to develop a VR project for an end client specializing in air filtering systems. They required a product presentation for a launch that was yet to happen.

SOLUTION

What was the scope of their involvement?

Onix-Systems provided design and development services for a VR project. We had an initial meeting to discuss the project's outlines and expectations. We also sent them a reference film we found online, and they sent us some other reference material back.

Onix-Systems created a VR environment that allowed users to experience being inside a clean air filter system. The team produced 60 seconds of 360-degree animation for a two-minute video. The final product was used for one-on-one presentations with potential end customers at a trade fair.

What is the team composition?

Initially, we worked with just two people, but the team expanded to meet the deadline as the project progressed. 

How did you come to work with Onix-Systems?

We were connected through another company that had previously worked with Onix-Systems. Then, we watched their showreel, and we really liked it.

What is the status of this engagement?

We worked together from September–November 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Onix-Systems exceeded our expectations. The VR experience was so realistic that some users found it too convincing. The team did an excellent job, and their final product helped our salespeople tell the story about the product that was going to be brought to market.

How did Onix-Systems perform from a project management standpoint?

We communicated via Zoom, Google Meet, and email.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Roman, the project manager, and Vasily, the developer.

What did you find most impressive about them?

Through their work, Onix-Systems was able to touch on the essence of our question and interpret our needs well. They were also very flexible and made the necessary adjustments, demonstrating a clear understanding of the project.

Are there any areas they could improve?

No, we were very happy with the results.

Do you have any advice for potential customers?

I advise having additional initial calls to clarify the project's outlines. In our case, this was Onix-Systems' first time, in many ways, working on such a project, and it was also our first collaboration with them. A few more calls at the start could have streamlined the process. Still, by the second time working together, understanding the collaboration became easier, and everything worked out for us in the end.

BACKGROUND

Please describe your company and position.

I am the CEO of Bar Crawl Nation LLC

Describe what your company does in a single sentence.

US-based, nationwide event marketing & production company specializing in bar crawls.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Take over existing iOS & Android app development: fix bugs, add new features, and UX/UI improvements
• Take over existing website development and create new functionality & UX/UI improvements

SOLUTION

How did you find Onix-Systems?

Upwork

Why did you select Onix-Systems over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development included taking over existing website and implementing new features (UX/UI + front end dev)

• Add blog
• Bring "Contact Us" and "FAQ" onto website (vs 3rd party)
• Add new landing pages (directory & content)

Mobile app devlopment for iOS (Swift) and Android (Kotlin), including taking over existing apps and making improvements:

• General bug fixing
• New landing screens
• UX/UI improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to measue the success of our app development by assessing the reduction of issues in crashlytics as well as customer feedback regarding stability and value.

Progress with our website development allowed us to create new content and directories for that content which now rank on Google where previously we did not rank for certain keywords.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Onix assigned a project manager to our project that was very communicative. They made themseles available to participate in meetings on hours that worked in our time zone. I can trust that they are able to manage their team's resources to further our project.

What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Onix has a large team that could be called upon to assist with any difficult tasks. The level of communication felt as though they were an extension of our team.

Are there any areas for improvement or something Onix-Systems could have done differently?

Sometimes it's hard to estimate how much time certain tasks might take ahead of time, but ultimately we went a little over time and budget on some tasks.

BACKGROUND

Please describe your company and position.

I am an executive of 4D Insight

Describe what your company does in a single sentence.

A software company developing applications for immersive simulations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onix-Systems to accomplish?

• Deliver an innovative platform to deliver immersive training sessions

SOLUTION

How did you find Onix-Systems?

Referral
Why did you select Onix-Systems over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Onix-Systems were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To deliver an immersive training platform including:

• the design
• frontend
• backend
• server set up and hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All of the specifications for the project were fully met.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

ONIX provided a highly professional project manager to deliver the whole project. The project was very well structured with a detailed project plan. All timelines were kept and it was within the budget agreed. There were often new work requested during the project and all of this was fully delivered. Any resources requested were always delivered and the approch was very flexible.
What was your primary form of communication with Onix-Systems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Onix-Systems is highly professional and focused on efficiently delivering a high-quality product. They will always go above and beyond to meet timelines. The one thing that does stand out is the availability to respond to requests. I had a meeting and a client requested a new feature for the product. I have a call with ONIX immediatley afterwards and the feature was deployed into production in a week. The feature itself was quite complete but it was fully delivered and QAd in that timescale.

They are very flexible in how they work especially when the project is complete and then you only require it to be maintained. I have recommended them to a global company who now use them as well.

Are there any areas for improvement or something Onix-Systems could have done differently?

No