Omni Online Strategies LLC

BACKGROUND

Please describe your company and position.

I am the CEO of PrivacyHawk

Describe what your company does in a single sentence.

PrivacyHawk is an all-in-one personal data protection service for consumers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• We need to craft a really engaging welcome experience for new members joining our service. At the same time, we've got some serious technical problems to sort out with our email system. Our emails were getting blocked so often that we were this close to being blacklisted. We desperately needed to repair our sender reputation. Plus, we needed the onboarding flow to be top-notch to hit our goals for bringing in new customers.

SOLUTION

How did you find Omni Online Strategies LLC?

• Online Search
• Clutch Site

Why did you select Omni Online Strategies LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They constructed our onboarding experience and collaborated closely with our technical team to assist us in transitioning to their email marketing platform. Our setup was intricate due to the complexity of our membership platform's onboarding process. We utilize various tags with extensive metadata throughout the process to ensure customers receive the appropriate email sequence at the optimal time. It's a rather unconventional configuration, but Omni Online Strategy's technical team expertly guided us every step of the way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We tackled our email deliverability problems thanks to their new technical system and by warming up the IP for our domain. This really boosted our open rates. Our welcome series, for instance, saw a 75% open rate, an 8.2% clickthrough rate, and impressively, no one unsubscribed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OOS was super quick to reply on Basecamp. It was a breeze to work with their team - every meeting brought instant solutions and concrete results.

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Omni Online's strategy involves taking the time to truly grasp my unique requirements, which helps build a cooperative and open working relationship.

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

Not Really

BACKGROUND

Please describe your company and position.

I am the Senior Manager of Dow Janes

Describe what your company does in a single sentence.

Dow Janes provides affordable online and in-person corporate training to empower businesses with essential skills and knowledge.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• We partnered with Omni Online Strategy to design, build, and deploy a segmented email drip campaign tailored to engage our target audience effectively.

SOLUTION

How did you find Omni Online Strategies LLC?

Online Search

Why did you select Omni Online Strategies LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Omni Online Strategy was tasked with creating a comprehensive email campaign for us. Their work included:

• Designing and building a visually engaging, segmented email drip campaign.
• Deploying the campaign efficiently while ensuring accurate targeting.
• Providing analytics and feedback to measure and refine campaign performance.

Their approach was thorough and strategic, ensuring every detail aligned with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Omni Online Strategies LLC exceeded our expectations with their creativity and technical skills. Their email campaign design was outstanding, and their quick execution ensured we achieved our goals in record time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was impeccable. Omni Online Strategy delivered every milestone on time—often ahead of schedule—and was highly responsive to our needs. 

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and ability to execute quickly stood out. Omni Online Strategy operates with precision and an impressive level of expertise, making them a pleasure to work with.

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

We no longer require external email marketing platforms, but if we did, Omni Online Strategy would undoubtedly be our go-to partner! 

BACKGROUND

Please describe your company and position.

I am the Chief Executive Office of Cozmo Health

Describe what your company does in a single sentence.

Cozmo Health is an independent insurance agency solely dedicated to helping individuals and families find the best health insurance policy for their needs. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?
We hired them to fix our terrible patient retention rates and automate our appointment reminders - too many patients were ghosting us after initial consultations and our staff was drowning in manual follow ups

SOLUTION

How did you find Omni Online Strategies LLC?

Online Search

Why did you select Omni Online Strategies LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled our complete email marketing overhaul - built automated patient journey sequences, appointment reminder systems, educational campaigns about treatments, and monthly newsletters with health tips. Key deliverables were the automated follow-up workflows, segmented patient lists, HIPAA-compliant email templates, and detailed performance reports that we get every month.RetryClaude can make mistakes. Please double-check responses

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our patient retention jumped from 42% to 68% within 6 months, and appointment no-shows dropped from 23% to under 12% thanks to their automated reminder sequences. Email engagement went from dismal 15% open rates to consistently hitting 35-40%, plus we're seeing about 15-20 new patient referrals monthly directly from the email campaigns. RetryClaude can make mistakes. Please double-check responses

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was reliable, they hit most deadlines, and when something's running behind, they give us a heads up

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their expertise in email marketing automation, they didn't just set up basic campaigns, but created sophisticated follow-up sequences that actually convert

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

Nothing to think about at the moment 

BACKGROUND

Please describe your company and position.

I am the Founder, Chief Executive Officer of REH Real Estate

Describe what your company does in a single sentence.

REH Real Estate is a residential real estate agency based in South Pasadena, California. Founded in 2010, the company has experienced significant growth and is recognized for its community-focused operations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• We hired them to create automated email campaigns that would nurture our leads through the sales funnel and keep us connected with past clients for repeat business and referrals

SOLUTION

How did you find Omni Online Strategies LLC?

Referral

Why did you select Omni Online Strategies LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled our complete email marketing overhaul - from setting up automated drip campaigns for buyers and sellers to creating monthly newsletters and referral campaigns, plus building landing pages and providing ongoing strategy and analytics. Key deliverables included lead nurturing sequences, client retention campaigns, custom email templates, conversion-focused landing pages, and monthly performance reports with strategy optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our email open rates more than tripled, lead engagement significantly increased, and we've generated over 15 qualified referral leads in just the past 3 months - the quality of these leads has been exceptional and several have already converted to active listing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly responsive and always delivered on their promised timelines .whenever we had questions or needed adjustments, they'd get back to us within hours and implement changes quickly

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their expertise in the technical side of email marketing - they really know the ins and outs of deliverability, segmentation, and timing, plus their consistent follow-up and optimization suggestions have been key to driving more actual sales conversions from our campaign

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

Honestly none, I wish we had started working with them sooner

BACKGROUND

Please describe your company and position.

I am the Owner of KK Diamonds of Diamonds Direct

Describe what your company does in a single sentence.

Diamonds Direct offers one of the largest selections of fine jewelry and diamonds

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• We hired on Omni Online Strategies LLC to create some really top-notch email marketing campaigns. These campaigns are designed to connect with our high-end clients, get them to book appointments, and reinforce our image as a truly premium brand

SOLUTION

How did you find Omni Online Strategies LLC?

• Online Search
• Referral

Why did you select Omni Online Strategies LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Omni Online Strategies LLC crafted and launched email campaigns specifically aimed at our upscale jewelry clientele, using audience segmentation and messages tailored just for them. They also set up automated email sequences to mark special occasions, celebrate milestone purchases, and keep in touch afterward, all to foster lasting connections with our valued customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a big jump in how many people opened our emails, way beyond what's usual for high-end stores. A lot more appointments were being booked thanks to our emails, particularly for sneak peeks at new collections and special VIP gatherings. And, happily, customers who got our personalized emails celebrating their anniversaries with us were coming back to buy more stuff, meaning we're keeping them around longer

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Omni Online Strategies LLC did a fantastic job managing our project, always delivering on time and keeping us in the loop about how the campaign was doing. Their team was really quick to respond to our feedback and any special requests we had, often making changes within a day and even suggesting their own improvements based on how customers were interacting

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their exceptional ability to execute sophisticated mass email campaigns that maintained our luxury brand feel while actually getting opened and read by our high-end clientele was something no other bulk email provider had managed for us before

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

NONE

BACKGROUND

Please describe your company and position.

I am the CEO of Stix Golf Co

Describe what your company does in a single sentence.

Stix makes modern golf clubs at a fair price, challenging the current culture of over-priced equipment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• Adding a new revenue source to our business by utilizing email and Facebook marketing strategies.
• Make the most of our Klaviyo account and get all the benefits we can.

SOLUTION

How did you find Omni Online Strategies LLC?

Referral

Why did you select Omni Online Strategies LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

OMni online strategy was responsible for getting our Klaviyo system and email sequences up and running, and they also handle the ongoing upkeep. They take care of our mass email campaigns and manage our Facebook advertising, too.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our email marketing system we set up is now bringing in substantial new revenue for your business, which was the primary objective of that project all along. As for Facebook marketing, it's still quite a new venture for us, but things are looking pretty good so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Omni Online Strategy is incredibly responsive and has consistently delivered top-notch work, right on schedule and whenever we've needed it. They've been able to jump into action swiftly when situations demanded it, and all around, their work has been outstanding.

What was your primary form of communication with Omni Online Strategies LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

Omni Online Strategy came up with a really unique marketing approach that fit perfectly with what we were aiming for. They are super experienced and was involved in our marketing strategy every step of the way.

Omni Online Strategy is extremely detail-oriented and gave our partnership the exact attention we needed.

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

None. They're fantastic colleagues!

BACKGROUND

Please describe your company and position.

I am the CEO of Integrate

Describe what your company does in a single sentence.

Program Management software for the world's most ambitious machines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• Suggest trends in outbound email campaigns
• outbound messaging score card
• Get executive level sales meetings

SOLUTION

How did you find Omni Online Strategies LLC?

Online Search

Why did you select Omni Online Strategies LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Omni Online Strategy, we’ve run outbound email campaigns for both email marketing and B2B lead generation. They helped focus our messaging and then set executive-level introductory sales calls.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 four qualified sales leads, Established a contacts database, yielding ~40 leads per day during the entire duration of contract

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were proactive and open to feedback. They quickly adapted and were able to make sure our input was incorporated into their approach.

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Omni Online Strategy was their commitment to both deep expertise and a personal touch. They also invested in our success than we are.

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

 Nope, they did a phenomenal job and we would recommend them

BACKGROUND

Please describe your company and position.

I am the CEO of AKYLADE

Describe what your company does in a single sentence.

we are dedicated to minimizing the cybersecurity skills gap by helping organizations identify exceptional candidates for their difficult to fill positions through the use of industry-leading knowledge-based and practical skill-based certification exams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• We partnered with Omni Online Strategies to enhance our email marketing outreach. Our primary goal was to improve engagement, optimize automated emails, and drive higher revenue through well-structured campaigns.

SOLUTION

How did you find Omni Online Strategies LLC?

• Online Search
• Clutch Site

Why did you select Omni Online Strategies LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us design and implement an effective email marketing strategy. They improved our automated emails by refining both content and design, ensuring better engagement and conversion rates. Their expertise in audience segmentation and campaign execution allowed us to reach the right people with the right messaging.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were outstanding. Our email campaigns and automations generated a significant amount of revenue, improving both engagement and customer retention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Omni Online Strategies maintained a smooth project management style, delivering everything on time and responding efficiently to our needs. Communication was seamless, with regular updates through emails and messaging apps.

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of working with Omni Online Strategies was their speed and efficiency. They executed strategies quickly without compromising on quality.

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

None,Our experience was excellent from start to finish.

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of Thankful

Describe what your company does in a single sentence.

A multi-product multi-cause social impact brand that is flexible and scalable to spread positivity and measurable impact

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• Retain our existing customers.
• Convert prospects who've signed up for our newsletter but never subscribed.
• Do gamification and enhance the completion of fitness courses.

SOLUTION

How did you find Omni Online Strategies LLC?

• Online Search
• Referral

Why did you select Omni Online Strategies LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For us to elevate our strategy and execution surrounding email marketing to the next level, we needed an expert team who would help us innovate, create several flows, develop weekly newsletters, and write and upload content. Our aim was to retain existing customers and engage them with our online fitness classes, while also converting prospects who signed up for our newsletter but had never subscribed to our courses.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Omni online approach exceeded expectations. No matter the hour, day or night during or after business hours, they were there for us. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My emails were met with very prompt replies, and with all the requests we put forward, he was just there for everything and anything we needed. Email, or Slack: I exactly knew where to find him, but above all, I knew he would have been there! THANK YOU!

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They responded positively and always wanted to help with additional projects, which impressed us.

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

None that I can think of any

BACKGROUND

Please describe your company and position.

I am the Account Manager of Orior Media

Describe what your company does in a single sentence.

We are a creative digital agency that offers 360-degree marketing services. As a team of highly-experienced and dedicated specialists, we help you reverse engineer the customer's needs into your brand's mission.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omni Online Strategies LLC to accomplish?

• Optimize and revamp our email marketing strategy
• Develop engaging email campaigns to increase audience engagement
• Improve email deliverability and conversion rates

SOLUTION

How did you find Omni Online Strategies LLC?

• Online Search
• Referral

Why did you select Omni Online Strategies LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Omni Online Strategies LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Omni Online Strategy handled our entire email marketing process, which included:

• Creating a cohesive and engaging email design
• Optimizing email sequences for better audience retention
• Crafting compelling campaign content to drive event registrations
• Segmenting and targeting audiences for personalized communication
• Analyzing and improving email performance through A/B testing
• Ensuring all technical aspects, such as deliverability and automation, were in place

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most notable outcome was a significant increase in engagement and conversions through our email campaigns. Our event promotions saw higher open and click-through rates, leading to better ticket sales. Additionally, the automation setup streamlined our marketing efforts, saving our team valuable time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Omni Online Strategy team was highly responsive, keeping us informed through regular updates. They provided a clear campaign calendar and delivered all materials on schedule.

What was your primary form of communication with Omni Online Strategies LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to craft compelling email content that aligns seamlessly with our brand voice is outstanding. The strategic segmentation and automation setup also played a crucial role in maximizing our marketing efficiency.

Are there any areas for improvement or something Omni Online Strategies LLC could have done differently?

Overall, we were highly satisfied with their service.