Olifant Digital: Full-Service Amazon & Ecommerce Agency

BACKGROUND

Please describe your company and position.

I am the CEO of Craftberry

Describe what your company does in a single sentence.

Craftberry is a Shopify Premier Partner agency that delivers Shopify and Shopify Plus builds, migrations and ongoing CRO for e-commerce brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & Ecommerce Agency to accomplish?

• Rank better on Google for high-intent agency searches
• Show up in ChatGPT, Claude and Gemini answers for target searches
• Get a clear SEO and content plan

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & Ecommerce Agency?

Referral

Why did you select Olifant Digital: Full-Service Amazon & Ecommerce Agency over others?

• Referred to me
• Proven results in their own niche

How many teammates from Olifant Digital: Full-Service Amazon & Ecommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It started with a full SEO audit of our site: all blog articles and service pages, checked against the keywords our buyers search for. That gave us a content gap list, for example topics competitors cover that we don't, and no German content at all. On top of that they built an AI search plan: which listicles and pages ChatGPT, Claude and Gemini cite for our target searches, and how to get included. They wrote two guest listicles for our blog (Shopify marketing agencies, Shopify Plus agencies), each targeting a different keyword, and a third-party guest post on Google Ads agencies for Shopify stores where Craftberry is featured. Finally, they prepared a monthly plan with blog briefs, internal listicles and guest posts split between Shopify Plus, migration and CRO topics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have a clear SEO and AI search roadmap instead of guessing. In AirOps, our share of voice in AI answers went from 37% in July to 47% in September 2026, and our mention rate went from 25% to 35% over the same months. Across all the prompts we track, craftberry.co is now the second most cited domain, right after Shopify itself. We also got a full content gap audit, ready-to-publish guest listicles and a placement in a third-party article.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very easy. Communication was fast and direct over chat, drafts came with clear notes, and they always asked for our input on narrative and positioning before anything went live.

What was your primary form of communication with Olifant Digital: Full-Service Amazon & Ecommerce Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with how practical and data-driven they were. Every recommendation came from their own tracking and real results, not theory, and they are fully up to date with how Google and AI search are changing.

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & Ecommerce Agency could have done differently?

Nothing major. They move fast and bring a lot of ideas, so it helps to plan time on our side to review drafts.

BACKGROUND

I am the Co-founder of BLOQ Amsterdam

We sell safety products for woman to feel free again!

OPPORTUNITY / CHALLENGE

• To registrate our company on Amazon US
• To help us become a bestseller product

SOLUTION

Referral

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

2-5 Employees

Olifant Agency has supported BLOQ with our entire Amazon US launch, from account registration, legal requirements, and store setup to developing our growth strategy. They provided valuable guidance, created product listings and visuals, set up advertising campaigns, and implemented the Amazon Vine review program and promotional coupons. Beyond the setup, they continue to advise us on optimizing performance and scaling our business, with the goal of reaching over €50,000 in monthly Amazon sales.

RESULTS & FEEDBACK

With Olifant Agency’s support, we successfully launched BLOQ on Amazon US, completing the full account setup, product listings, brand store, and advertising campaigns. We also implemented the Amazon Vine review program and promotional strategies. These are important milestones in establishing our presence in the US market. While we are still in the early stages, we now have a strong foundation to scale, with a long-term goal of exceeding €50,000 in monthly Amazon revenue.

Olifant Agency’s project management and communication have been excellent. We have weekly meetings to discuss progress and strategy, and their team is always available via Slack, usually responding within an hour. We can also easily reach them by phone or email whenever needed. Their service is outstanding, and what we appreciate most is their personal approach. They genuinely care about our brand, understand our needs, and proactively think along with us to find the best solutions and opportunities for growth. It really feels like they are part of our team!

• Virtual Meeting
• Email or Messaging App

What impresses us most is their personal approach, tailored strategies, and extensive knowledge of Amazon. They genuinely think along with us, understand our brand and ambitions, and provide solutions that fit our business. Their proven track record and the impressive results they achieve for other brands give us great confidence in their expertise. They clearly know what they’re doing, and we fully trust them to help us grow and scale BLOQ in the US market!

One area for improvement could be offering a more detailed Amazon onboarding session or masterclass at the beginning of the collaboration. Since their team has so much expertise, it would be valuable for new clients like us to better understand the entire process, expected costs, timelines, and opportunities from day one. This would help us make informed decisions faster, set realistic expectations, and move forward more efficiently. Overall, we are extremely happy with their service and support!

BACKGROUND

Please describe your company and position.

I am the CEO of Laem Holdings LLC

Describe what your company does in a single sentence.

Family-owned nutritional supplement company offering high-quality, science-backed dietary supplements designed to support everyday health and wellness. Our products focus on areas such as digestion, cognitive health, sleep, metabolic health, and overall well-being. We prioritize purposeful formulations, quality ingredients, responsible manufacturing, and third-party testing to provide products customers can trust.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & Ecommerce Agency to accomplish?

• Increase Amazon Sales
• Improve ACOS and TACOS
• Diversify Marketing Channels

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & Ecommerce Agency?

• Online Search
• Clutch Site

Why did you select Olifant Digital: Full-Service Amazon & Ecommerce Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Olifant Digital: Full-Service Amazon & Ecommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant has supported our business with Amazon marketplace growth, marketing strategy, and sales channel diversification. Their scope of work has included Amazon advertising management, listing optimization, keyword and SEO strategy, product image and creative development, A+ Content, and A/B testing of listing assets to improve conversion. They have also supported broader marketing initiatives, brand development, advertising performance monitoring, and expansion into additional sales channels beyond Amazon, helping identify opportunities to increase traffic, conversion, customer acquisition, and overall sales growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first two months, all major Amazon customer-facing assets were revised, including product images, bullets, titles, A+ Content, and the Amazon Store page.

• The work has delivered strong measurable results: Revenue increased from approximately 35.5% increase.
• TACOS dimproved by 21.2% and ACOS decreased by almost 43%.
• Organic search rankings improved dramatically across the portfolio. Subscriptions increased by 22%.
• Importantly, these KPIs continue to trend positively, indicating that the improvements are ongoing rather than a one-time impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been strong and well organized. They established clear priorities, maintained good communication, and consistently delivered key items within the agreed timelines. They were responsive to our needs and adapted quickly when priorities or business requirements changed. What has stood out most is their sense of ownership and responsiveness. Rather than simply executing assigned tasks, they actively brought recommendations, identified opportunities for improvement, and worked collaboratively with us to address issues and optimize performance. Overall, they have been reliable, flexible, and easy to work with.

What was your primary form of communication with Olifant Digital: Full-Service Amazon & Ecommerce Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What has impressed me is their results and communication—both have significantly exceeded my expectations. They have delivered strong, measurable improvements while maintaining clear, consistent, and proactive communication throughout the engagement. I have also been very impressed by their depth of knowledge in Amazon advertising, campaign optimization, and overall product positioning. They understand not only how to manage campaigns, but also how to connect advertising, content, positioning, and conversion strategy to drive stronger overall performance.

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & Ecommerce Agency could have done differently?

None at this time. We plan to continue working with them and are currently expanding our service agreement to support a broader multi-channel strategy beyond Amazon.. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Caddy Splash, a company that designs innovative, modern golf products that upgrade traditional gear. We offer sleek, utility-focused tools to help golfers improve their game and express their style on the course.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & Ecoerce Agency to accomplish for Caddy Splash?

I hired them to manage my Amazon seller account and optimize it for profits and growth.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon & Ecoerce Agency provides full-service Amazon management, including PPC management, content revamp with A/B testing, and some support help. They’ve reworked my Amazon storefront, listing images, and A+ content.

What is the team composition?

We work with 2–5 teammates from Olifant Digital: Full-Service Amazon & Ecoerce Agency.

How did you come to work with Olifant Digital: Full-Service Amazon & Ecoerce Agency?

They were referred to me, and I chose them because of their high ratings.

How much have you invested with them?

We’ve spent around $10,000–$49,999.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a list of KPIs that we track on a weekly basis, including sales, spend, CPC, ACOS, conversion rate, and profitability.

How did Olifant Digital: Full-Service Amazon & Ecoerce Agency perform from a project management standpoint?

They deliver promptly when I ask for tasks. We communicate via virtual meetings.

What did you find most impressive about them?

They’re very responsive and easy to work with. We have frequent meetings to review progress and set new goals moving forward. They provide full Amazon help, from PPC to images and new listing creation.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

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OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management to accomplish?

We needed to take our accounts to the next level of sales and get low costs on PPC.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management managed all the PPC in our Amazon accounts in Mexico and the US. They also upgraded all of our listings and helped us build strategies for different seasons. The listing upgrades included images, bullet points, titles, A+ content, and coupons strategies.

What is the team composition?

We worked with one teammate from Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management.

How did you come to work with Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management?

Someone referred Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management to me. I chose them over other agencies because they had high ratings and good value for cost.

What is the status of this engagement?

We worked together from March 2025–August 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management's work resulted in a decrease in our ad costs and an increase in our total sales.

How did Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management perform from a project management standpoint?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management's project management was pretty good. We communicated via virtual meetings, emails, and messaging apps. They sometimes took more time to do a task, but it was alright.

What did you find most impressive about them?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management's expertise was impressive.

Are there any areas they could improve?

They could have had more communication with me to make even more changes, strategies, and keep improving.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Parker Baby Co., a company that offers affordable and stylish baby products designed to make life easier for parents, with a focus on quality and family values.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olifant Digital: Full-Service Amazon & eCoerce Agency?

We needed help with Amazon ad and listing management.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon & eCommerce Agency has audited all of our Amazon listings, updated our A+ content, and redesigned any listings that needed it. The team has fully handled the implementation of the listing updates and redesigns. Olifant Digital: Full-Service Amazon & eCommerce Agency has also provided Amazon ad management.

What is the team composition?

We’ve worked with one teammate from Olifant Digital: Full-Service Amazon & eCommerce Agency.

How did you come to work with Olifant Digital: Full-Service Amazon & eCoerce Agency?

Olifant Digital: Full-Service Amazon & eCommerce Agency was referred to me. I chose them over other options because their pricing fit our budget, they offered good value for the cost, and they had robust service offerings that met our needs.

What is the status of this engagement?

We worked together from November 2024–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All of our Amazon listings have been fully audited and updated. We’ve also seen greater improved Amazon listings and a 10% increase in conversion rates.

How did Olifant Digital: Full-Service Amazon & eCoerce Agency perform from a project management standpoint?

We primarily communicate with Olifant Digital: Full-Service Amazon & eCommerce Agency via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Olifant Digital: Full-Service Amazon & eCommerce Agency is very detailed and organized.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Founder of AYO

Describe what your company does in a single sentence.

AYO is the world's first circadian health wearable. It combines a light-emitting wearable with an advanced software solution to help you live healthier, happier and more active life.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & eCommerce Agency to accomplish?

• Optimizing website performance for conversions
• Optimizing Amazon listings and improving performance
• Scaling digital ad campaigns (Facebook, Google, Amazon, etc.)

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & eCommerce Agency?

Referral

Why did you select Olifant Digital: Full-Service Amazon & eCommerce Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Straight-forward approach

How many teammates from Olifant Digital: Full-Service Amazon & eCommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant Digital has been our digital performance marketing agency for almost a year now and we foresee a long-term partnership. They are taking care of our digital presense and ad performance - website and Amazon optimization, running digital ads on Meta, Google, Amazon, etc.   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main ones have been an increase in sales and conversion rate, higher traffic and improved margins. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team of Olifant Digital has been delivering all projects on time, is very responsive and easy to work with, extremely efficient and straightforward. 

What was your primary form of communication with Olifant Digital: Full-Service Amazon & eCommerce Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Unlike most marketing companeis we have been in touch with or worked with, Olifant Digital has a unique, no-nonsense approach - they are professional, hands-on (even the founder Alex which is greatly appreciated), results-driven and pragmatic. It's just so refreshing to have a marketing partner like them.  

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & eCommerce Agency could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Department Director of Bullstrap

Describe what your company does in a single sentence.

An ecommerce company that specializes in premium leather accessories for your tech.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & eCommerce Agency to accomplish?

• Operation of Amazon Ads and facilitation of all things Amazon back-end

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & eCommerce Agency?

• Online Search
• Referral

Why did you select Olifant Digital: Full-Service Amazon & eCommerce Agency over others?

• High ratings
• Good value for cost

How many teammates from Olifant Digital: Full-Service Amazon & eCommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Manages the entirety of our Amazon Ads PPC strategy
• Manages new product uploads as well as creating all A+ content
• Troubleshoots product errors and all back-end product management
• Facilitates all other aspects of Amazon store including the research and escalation of tickets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The full handling of our Amazon store with an increase in the efficiency of our PPC performance as well as a careful maintenance of our store health score.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience with Olifant has been exceptional. They are highly knowledgeable and they are impressively responsive when any issues arise. They have not only been able to increase the performance of our PPC ads but their additional steps in overall account management has delivered for us substantial time savings allowing us to focus on other areas of the business.

What was your primary form of communication with Olifant Digital: Full-Service Amazon & eCommerce Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They're not just highly knowledgeable and capable of execution, but also eager to help. On more than one occassion we have had suggestions for improvement on other paid ads platforms, not to sell additional services but simply to share knowledge that could help another business grow based on current trends that they have seen. 

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & eCommerce Agency could have done differently?

I cannot think of any areas where we have felt even remotely unsatisfied with their work.

BACKGROUND

Please describe your company and position.

 I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

E-commerce retail fine piercing jewelry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital to accomplish?

• Increase profitability and sales volume on amazon sales channel
• Increase Profitability and sales volume from Google Ads & Meta
• Ecommerce marketing strategy optimization and execution.

SOLUTION

How did you find Olifant Digital?

Email

Why did you select Olifant Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Olifant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant is our digital marketing agency they run our Amazon sales channel and our DTC channel paid search accounts. They also provide general marketing advice and management for our overall brand, and provide best practices and advice on optimizing our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Olifant have improved our profitability on the amazon sales channel despite other challenges in that channel. Their overall strategy makes sense and they keep an eye on the bottom line in that channel. DTC channel they have improved ROAS and lowered spend. They communicate well, all of their team members are excellent to work with and highly knowledgeable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They do a great job with communication and weekly meetings.

What was your primary form of communication with Olifant Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Level of expertise and accessibility of each team member who manage each facet of digital marketing.

Are there any areas for improvement or something Olifant Digital could have done differently?

Increase top line revenue on amazon, open up the spend and be more aggressive in this channel. We are ready to scale. Come up with a better solution for tracking profitability in DTC channel, like you have on amazon channel.