Olifant Digital: Full-Service Amazon & Ecommerce Agency

BACKGROUND

Please describe your company and position.

I am the CEO of Laem Holdings LLC

Describe what your company does in a single sentence.

Family-owned nutritional supplement company offering high-quality, science-backed dietary supplements designed to support everyday health and wellness. Our products focus on areas such as digestion, cognitive health, sleep, metabolic health, and overall well-being. We prioritize purposeful formulations, quality ingredients, responsible manufacturing, and third-party testing to provide products customers can trust.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & Ecommerce Agency to accomplish?

• Increase Amazon Sales
• Improve ACOS and TACOS
• Diversify Marketing Channels

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & Ecommerce Agency?

• Online Search
• Clutch Site

Why did you select Olifant Digital: Full-Service Amazon & Ecommerce Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Olifant Digital: Full-Service Amazon & Ecommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant has supported our business with Amazon marketplace growth, marketing strategy, and sales channel diversification. Their scope of work has included Amazon advertising management, listing optimization, keyword and SEO strategy, product image and creative development, A+ Content, and A/B testing of listing assets to improve conversion. They have also supported broader marketing initiatives, brand development, advertising performance monitoring, and expansion into additional sales channels beyond Amazon, helping identify opportunities to increase traffic, conversion, customer acquisition, and overall sales growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first two months, all major Amazon customer-facing assets were revised, including product images, bullets, titles, A+ Content, and the Amazon Store page.

• The work has delivered strong measurable results: Revenue increased from approximately 35.5% increase.
• TACOS dimproved by 21.2% and ACOS decreased by almost 43%.
• Organic search rankings improved dramatically across the portfolio. Subscriptions increased by 22%.
• Importantly, these KPIs continue to trend positively, indicating that the improvements are ongoing rather than a one-time impact.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been strong and well organized. They established clear priorities, maintained good communication, and consistently delivered key items within the agreed timelines. They were responsive to our needs and adapted quickly when priorities or business requirements changed. What has stood out most is their sense of ownership and responsiveness. Rather than simply executing assigned tasks, they actively brought recommendations, identified opportunities for improvement, and worked collaboratively with us to address issues and optimize performance. Overall, they have been reliable, flexible, and easy to work with.

What was your primary form of communication with Olifant Digital: Full-Service Amazon & Ecommerce Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What has impressed me is their results and communication—both have significantly exceeded my expectations. They have delivered strong, measurable improvements while maintaining clear, consistent, and proactive communication throughout the engagement. I have also been very impressed by their depth of knowledge in Amazon advertising, campaign optimization, and overall product positioning. They understand not only how to manage campaigns, but also how to connect advertising, content, positioning, and conversion strategy to drive stronger overall performance.

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & Ecommerce Agency could have done differently?

None at this time. We plan to continue working with them and are currently expanding our service agreement to support a broader multi-channel strategy beyond Amazon.. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Caddy Splash, a company that designs innovative, modern golf products that upgrade traditional gear. We offer sleek, utility-focused tools to help golfers improve their game and express their style on the course.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & Ecoerce Agency to accomplish for Caddy Splash?

I hired them to manage my Amazon seller account and optimize it for profits and growth.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon & Ecoerce Agency provides full-service Amazon management, including PPC management, content revamp with A/B testing, and some support help. They’ve reworked my Amazon storefront, listing images, and A+ content.

What is the team composition?

We work with 2–5 teammates from Olifant Digital: Full-Service Amazon & Ecoerce Agency.

How did you come to work with Olifant Digital: Full-Service Amazon & Ecoerce Agency?

They were referred to me, and I chose them because of their high ratings.

How much have you invested with them?

We’ve spent around $10,000–$49,999.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a list of KPIs that we track on a weekly basis, including sales, spend, CPC, ACOS, conversion rate, and profitability.

How did Olifant Digital: Full-Service Amazon & Ecoerce Agency perform from a project management standpoint?

They deliver promptly when I ask for tasks. We communicate via virtual meetings.

What did you find most impressive about them?

They’re very responsive and easy to work with. We have frequent meetings to review progress and set new goals moving forward. They provide full Amazon help, from PPC to images and new listing creation.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

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OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management to accomplish?

We needed to take our accounts to the next level of sales and get low costs on PPC.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management managed all the PPC in our Amazon accounts in Mexico and the US. They also upgraded all of our listings and helped us build strategies for different seasons. The listing upgrades included images, bullet points, titles, A+ content, and coupons strategies.

What is the team composition?

We worked with one teammate from Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management.

How did you come to work with Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management?

Someone referred Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management to me. I chose them over other agencies because they had high ratings and good value for cost.

What is the status of this engagement?

We worked together from March 2025–August 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management's work resulted in a decrease in our ad costs and an increase in our total sales.

How did Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management perform from a project management standpoint?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management's project management was pretty good. We communicated via virtual meetings, emails, and messaging apps. They sometimes took more time to do a task, but it was alright.

What did you find most impressive about them?

Olifant Digital: Full-Service Amazon Agency for PPC, SEO & Account Management's expertise was impressive.

Are there any areas they could improve?

They could have had more communication with me to make even more changes, strategies, and keep improving.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Parker Baby Co., a company that offers affordable and stylish baby products designed to make life easier for parents, with a focus on quality and family values.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olifant Digital: Full-Service Amazon & eCoerce Agency?

We needed help with Amazon ad and listing management.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon & eCommerce Agency has audited all of our Amazon listings, updated our A+ content, and redesigned any listings that needed it. The team has fully handled the implementation of the listing updates and redesigns. Olifant Digital: Full-Service Amazon & eCommerce Agency has also provided Amazon ad management.

What is the team composition?

We’ve worked with one teammate from Olifant Digital: Full-Service Amazon & eCommerce Agency.

How did you come to work with Olifant Digital: Full-Service Amazon & eCoerce Agency?

Olifant Digital: Full-Service Amazon & eCommerce Agency was referred to me. I chose them over other options because their pricing fit our budget, they offered good value for the cost, and they had robust service offerings that met our needs.

What is the status of this engagement?

We worked together from November 2024–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All of our Amazon listings have been fully audited and updated. We’ve also seen greater improved Amazon listings and a 10% increase in conversion rates.

How did Olifant Digital: Full-Service Amazon & eCoerce Agency perform from a project management standpoint?

We primarily communicate with Olifant Digital: Full-Service Amazon & eCommerce Agency via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Olifant Digital: Full-Service Amazon & eCommerce Agency is very detailed and organized.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Founder of AYO

Describe what your company does in a single sentence.

AYO is the world's first circadian health wearable. It combines a light-emitting wearable with an advanced software solution to help you live healthier, happier and more active life.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & eCommerce Agency to accomplish?

• Optimizing website performance for conversions
• Optimizing Amazon listings and improving performance
• Scaling digital ad campaigns (Facebook, Google, Amazon, etc.)

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & eCommerce Agency?

Referral

Why did you select Olifant Digital: Full-Service Amazon & eCommerce Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Straight-forward approach

How many teammates from Olifant Digital: Full-Service Amazon & eCommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant Digital has been our digital performance marketing agency for almost a year now and we foresee a long-term partnership. They are taking care of our digital presense and ad performance - website and Amazon optimization, running digital ads on Meta, Google, Amazon, etc.   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main ones have been an increase in sales and conversion rate, higher traffic and improved margins. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team of Olifant Digital has been delivering all projects on time, is very responsive and easy to work with, extremely efficient and straightforward. 

What was your primary form of communication with Olifant Digital: Full-Service Amazon & eCommerce Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Unlike most marketing companeis we have been in touch with or worked with, Olifant Digital has a unique, no-nonsense approach - they are professional, hands-on (even the founder Alex which is greatly appreciated), results-driven and pragmatic. It's just so refreshing to have a marketing partner like them.  

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & eCommerce Agency could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Department Director of Bullstrap

Describe what your company does in a single sentence.

An ecommerce company that specializes in premium leather accessories for your tech.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & eCommerce Agency to accomplish?

• Operation of Amazon Ads and facilitation of all things Amazon back-end

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & eCommerce Agency?

• Online Search
• Referral

Why did you select Olifant Digital: Full-Service Amazon & eCommerce Agency over others?

• High ratings
• Good value for cost

How many teammates from Olifant Digital: Full-Service Amazon & eCommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Manages the entirety of our Amazon Ads PPC strategy
• Manages new product uploads as well as creating all A+ content
• Troubleshoots product errors and all back-end product management
• Facilitates all other aspects of Amazon store including the research and escalation of tickets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The full handling of our Amazon store with an increase in the efficiency of our PPC performance as well as a careful maintenance of our store health score.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience with Olifant has been exceptional. They are highly knowledgeable and they are impressively responsive when any issues arise. They have not only been able to increase the performance of our PPC ads but their additional steps in overall account management has delivered for us substantial time savings allowing us to focus on other areas of the business.

What was your primary form of communication with Olifant Digital: Full-Service Amazon & eCommerce Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They're not just highly knowledgeable and capable of execution, but also eager to help. On more than one occassion we have had suggestions for improvement on other paid ads platforms, not to sell additional services but simply to share knowledge that could help another business grow based on current trends that they have seen. 

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & eCommerce Agency could have done differently?

I cannot think of any areas where we have felt even remotely unsatisfied with their work.

BACKGROUND

Please describe your company and position.

 I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

E-commerce retail fine piercing jewelry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital to accomplish?

• Increase profitability and sales volume on amazon sales channel
• Increase Profitability and sales volume from Google Ads & Meta
• Ecommerce marketing strategy optimization and execution.

SOLUTION

How did you find Olifant Digital?

Email

Why did you select Olifant Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Olifant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant is our digital marketing agency they run our Amazon sales channel and our DTC channel paid search accounts. They also provide general marketing advice and management for our overall brand, and provide best practices and advice on optimizing our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Olifant have improved our profitability on the amazon sales channel despite other challenges in that channel. Their overall strategy makes sense and they keep an eye on the bottom line in that channel. DTC channel they have improved ROAS and lowered spend. They communicate well, all of their team members are excellent to work with and highly knowledgeable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They do a great job with communication and weekly meetings.

What was your primary form of communication with Olifant Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Level of expertise and accessibility of each team member who manage each facet of digital marketing.

Are there any areas for improvement or something Olifant Digital could have done differently?

Increase top line revenue on amazon, open up the spend and be more aggressive in this channel. We are ready to scale. Come up with a better solution for tracking profitability in DTC channel, like you have on amazon channel.

BACKGROUND

Please describe your company and position.

I am the CEO of a Supplement Company

Describe what your company does in a single sentence.

We are a nutraceuticals company providing supplements and positive community to help change people's lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital to accomplish?

• Optimize Amazon AdSpend
• Increase Organic Reach
• Increase conversion rates and overall branding on Amazon
• Strategic growth ideas

SOLUTION

How did you find Olifant Digital?

Outreach

Why did you select Olifant Digital over others?

• Great culture fit
• Company values aligned

How many teammates from Olifant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant has taken on a comprehensive role in shaping and executing our company's Amazon strategy. The scope of their work includes: 

• PPC Management: They are responsible for our Amazon PPC campaigns. This involves keyword research, bid management, ad creation, and ongoing optimization to maximize return on ad spend. 
• Store Design: They design our Amazon store, ensuring it aligns seamlessly with our brand guidelines and effectively showcases our products. Their work includes creating engaging storefronts, designing layouts, and developing graphical elements that enhance user experience. 
• Product Page Management: They manage our product listings on Amazon, which involves writing compelling product descriptions, optimizing titles and keywords for SEO, managing product images, and handling customer queries related to product listings. 
• Strategy Development: They work closely with us in developing strategies for our Amazon presence. This includes identifying growth opportunities, setting revenue goals, and creating strategies to achieve these targets. 
• Customer Understanding: They have taken significant steps to understand our customers deeply. This involves analyzing customer behavior, preferences, and feedback to tailor our Amazon presence to our target audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Olifant has optimized our advertising costs, revitalizing our PPC program's profitability. Olifant's team consistently delivers out-of-the-box ideas, contributing to our company's overall growth. They understand our customers deeply, making them not just an 'agency', but an invaluable extension of our team.

What was your primary form of communication with Olifant Digital?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is incredibly well organized, quick to respond via Slack and deadlines are always met!

What did you find most impressive or unique about this company?

Their commitment to ethical practices and our long-term growth is highly commendable. They've shown genuine interest in our profitability rather than driving up ad spend, fostering a trusted, respectful relationship.

Are there any areas for improvement or something Olifant Digital could have done differently?

n/a

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of the direct-to-consumer nutrition company LyfeFuel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olifant Digital, and what were your goals?

We were looking for expertise in growing our business through digital marketing strategies both on and off of Amazon using ROI as the primary metric for success.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected to work with Olifant because of their data-driven approach to marketing and an honest and transparent outlook about what works and what doesn't based on their experience. I was impressed by their expert knowledge and ability to provide both high-level strategic guidance and a tactical hands-on approach.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

From the beginning we worked primarily with Alex as our main point of contact which was a refreshing approach compared to the typical agency model followed by most digital marketing companies. It made us feel that Alex and his team were truly invested in our success and committed to working through the challenges that we were facing. The primary focus in working with them was to grow our business profitability using Amazon and digital marketing strategies.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked directly with Alex, the agency owner, and a few of his team members that are individually responsible for driving success on the various channels that we were advertising on.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Alex and his team have really gone above and beyond our expectations. They helped navigate some very challenging scenarios including getting our Facebook account reinstated, a full-funnel approach to marketing, and a results-oriented mindset. They've been very flexible to work with us to create a model that is mutually beneficial so that we are aligned in the success and growth of the business.

How effective was the workflow between your team and theirs?

The workflow has been pretty seamless. We use a few dedicated Slack channels to keep conversations organized and Alex and the team have made themselves available for weekly check-ins. The best part is that they take the initiative to get things done as things arise. Instead of sitting back telling us what to do, they actually do it.

What did you find most impressive or unique about this company?

I'm impressed with their knowledge and expertise and their straightforward no-nonsense approach to marketing. They have a good sense of what works and have offered up some excellent strategic advice that isn't typically offered by other agencies.

Are there any areas for improvement or something they could have done differently?

The one area they could improve upon would be on the reporting side of the business. They are using multiple KPIs in their decision making and have created some advanced reports but it would be good to drill down into these things a bit more so that we can better track and monitor success in real time. Additionally, locking down a specific time on the calendar each week to check in would be helpful.