Nordx.ai

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a sports company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nordx.ai to accomplish?

We needed to work more efficiently and with an even better personal approach.

SOLUTION

Can you describe the scope of work Nordx.ai handled?

Nordx.ai has developed AI software that helps us provide the best possible service to our members. The team has integrated the tool with our CRM and other existing systems.

What is the team composition?

We’ve worked with 2–5 teammates from Nordx.ai.

How did you come to work with Nordx.ai?

We found Nordx.ai through an online search. We chose them over other options because they were close to our geographic location, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, they were referred to me, and their company values aligned with ours.

What is the status of this engagement?

We started working with Nordx.ai in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen more client interaction since we started using the AI software. Our churn rate has already come down by a lot, and our team is happy to work with the tool. We’ve only been using the software for a couple of months, and it’s already doing great.

How did Nordx.ai perform from a project management standpoint?

Nordx.ai has delivered on time and kept in close touch with us, sharing a lot of updates. We’ve communicated through in-person meetings.

What did you find most impressive or unique about them?

We’re impressed by Nordx.ai’s personal interaction. The team understands our brand and knows how to execute.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.