Nivo Digital

BACKGROUND

Please describe your company and position.

I am the CIO/COO of Phoenix Wealth Management Limited

Describe what your company does in a single sentence.

Financial advisers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nivo Digital to accomplish?

• To redesign our website.

SOLUTION

How did you find Nivo Digital?

Referral

Why did you select Nivo Digital over others?

• Pricing fit our budget
• Referred to me

How many teammates from Nivo Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a client-friendly website that would allow a prospective client looking at it for the first time to understand who we are as a group of people and the principles at the core of our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website delivered on schedule and positive feedback from users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responses were timely, and any misunderstandings were resolved quickly.

What was your primary form of communication with Nivo Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

The people and their willingness to help us develop our technical understanding.

Are there any areas for improvement or something Nivo Digital could have done differently?

The use of a project management portal to send messages kept everything in one place but the single communication thread meant that things could occasionaly get lost and need to be repeated.