The NineHertz

BACKGROUND

Please describe your company and your position there.

I m the the co founder of wepesi logistics company limited. A registered company in kenya to link drivers of trucks to a range of cargo and cargo owners. It is like an online market place for trucks and cargo.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz?

We hired The NineHertz to design and implement a mobile application to link drivers and cargo. NineHertz was completely involved from the design and analysis phase until the final implementation. From this, WEPESI CARGO and WEPESI DRIVERS apps were launched.

What were your goals for this project?

We wanted to create a system that is completely different form the products that are are already in the market that have various deficiencies and malfunctions. We wanted a system that is fast, secure and that is able to handle a large number of users at the same time.

SOLUTION

How did you select The NineHertz?

I searched online for reputable software development companies and  NineHertz were among the first to appear on the search results. I shortlisted five companies but The NineHertz came on top because of there lower rates and flexibility in payment.

They also had fast hand understanding of what i wanted. Within a short time, they had already come up with a trial version of what we wanted. We had no choice but to contract them immediately

Describe the project in detail.

Once we had agreed on contract details and payment schedule, they came up with the logo and user interface design preferences for me to choose. Once I had chosen my preferences, every other features of the system were implemented in phases and for every phase I was consulted to test and approve before moving to the next phase.

So actually everything I requested for was incorporated. Payment was also made according the payment schedule agreed earlier.

What was the team composition?

Initially I was assigned a project manager but half way down the project I was reassigned another one. They were the only people that i was making contact form there side.

Both of them guided me smoothly throughout the development stages. But I was made aware that there was a big team on the ground implementing the project on various capacities.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are still in the early phase of marketing and educating users on the use of the app. There has been hundreds of installs and use of the app with no downtowns. Actually installations and use of the app has been self explanatory, so training sessions have been minimal.

The vendor is still involved in maintenance and updating the app whenever there are new functionalities requested by users.

How effective was the workflow between your team and theirs?

The projected was implemented on phases in accordance with the schedule agreed upon earlier. Before moving to next phase, testing was done thoroughly and any issues resolved. Communication was frequent whenever there was need. There phone was always on, so whenever I had an issue they were always accessible and they are always.

What did you find most impressive about this company?

I was very much impressed by there knowledge of app development. They every had prior knowledge of what I wanted. The team can implement anything. Even though there was no physical connection and communication between us, everything functionality requested was implemented.

Are there any areas for improvement?

My idea was fully incorporated but users views are always welcomed. W henever a user points an issue or requests a new functionality we analyze it together with the vendor and implement it if necessary.

BACKGROUND

Please describe your company and your position there.

I am the owner of a marketing/app development company exemplary marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

I hired 9 hertz to develop and design a mobile application to find screw sizes using aritificial intelligence.

SOLUTION

How did you select The NineHertz and what were the deciding factors?

I selected 9 hertz through a thourough google and clutch review.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was to create a mobile application development project to detect screw sizes metric and or standard. For both IOS/ANDROID SUPER ADMIN PANEL DESIGN CODE ON REACT NATIVE USING FLUTTER TECHNOLOGIES.

How many people from the vendor's team worked with you, and what were their positions?

they had 1 project mangaer and 5 developers 3 senior devs 2 junior devs

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Out come was great we were expecting great communication and feed back and they did so.

Describe their project management style, including communication tools and timelines.

We introduced the idea they came up with a scope of work we agreed to it they then proceeded to do a FRQ which was the contract they designed the idea into a clickable prototype They then coded the project and created a super admin panel.

What did you find most impressive or unique about this company?

i found most impressive the thought and effort put into meeting deadlines and communication was great.

Are there any areas for improvement or something they could have done differently?

No rooms for imporvement pricing was great timelines were meet I am happy

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a startup, and I’m creating an app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

I was looking for someone to develop an app for me.

SOLUTION

What was the scope of their involvement?

The NineHertz is creating the app for me for both iOS and Android. The app deals with women’s healthcare and lifestyle, and they built it from the ground up.

We created a fictional animated character and all the movements, narration, and everything that is involved with creating little video shorts that will make up the app. They did everything from A to Z.

What is the team composition?

There are about 10–12 people working on it. There are various departments that have been involved starting with the salesperson, a project manager, and a team of developers. Everybody handles a different portion of the project.

How did you come to work with The NineHertz?

I’m doing this from Saudi Arabia during COVID-19. I was unable to get out and just started doing research on the internet. I found a few companies closer in proximity than the US and that is how I found The NineHertz. 

I went to their website and read about them. I realized they were a company that could do what I needed to do. They got back to me right away after I sent them an email inquiry.

How much have you invested in them?

So far, we’ve spent about $60,000. I am using their digital marketing services which run for $6,300 a month. It is substantial.

What is the status of this engagement?

I started working with them in April 2020. The app hasn’t launched yet, but it will soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

No one has seen it except me and my husband, and so far, we are very happy with it. I know that my project manager has told me that the different people that have seen them working on it all agree that it is very good.

How did The NineHertz perform from a project management standpoint?

The NineHertz has performed very well. We have all gone through COVID-19 together, and we have been doing this with people all over working from their homes instead of all being in the same facility, and they really navigated all of that very well. We used Skype, email, and WhatsApp to communicate.  

What did you find most impressive about them?

I don’t have much experience with other providers, but for me, the bottom line was cost and availability. They got my idea immediately and made me feel really positive. 

I shopped around with only one other team but their enthusiasm and price are what sold me on the work. I looked at their website and they have had some high-level clients. I asked for samples of what they had done, and I saw what they are capable of.

Are there any areas they could improve?

There have been some challenges with COVID-19 that nobody could have foreseen such as bad internet connection, but they work as a very good team and at this point I am happy.

What we are doing is a big ask, it is very involved, and takes a long time. The work I am getting is really good and it’s worth the extra time it has taken.

Do you have any advice for potential customers?

Have patience because the work is very technical. When you are dealing with the technical world, things take time, especially doing what we are doing which is animated videos. There is a lot of coding involved and it is a big job.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Rattu India Pvt. Ltd. We are an organization that targets helping people find jobs, such as in the department of education. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We needed a mobile application built. The app helps give information and notifications regarding important dates, such as examinations. 

SOLUTION

What was the scope of their involvement?

They developed and designed a mobile application. We gave them the requirements and then they provided wireframes and mockups and built the application. They used Lamp Stack, with a MySQL framework and PHP in the backend. For the frontend, they used HTML. 

They continue to maintain the application and handle digital marketing and app store optimization.

What is the team composition?

There are six people working on the project; a designer, two frontend developers, two backend developers, and a project manager.

How did you come to work with The NineHertz?

We did Google searches and various other ways of trying to find a company. We have tried to work with several companies. We liked the approach, and mockups, that this team showed us, so we thought they would be a good partner.

How much have you invested with them?

2 Lakhs (approximately $3,000). 

What is the status of this engagement?

We began working together around January 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They produced a great application that meets all of our requirements. Before the application, it was difficult to provide information to people. This app is helping us get the data to them more efficiently, which was the most important thing to us. 

How did The NineHertz perform from a project management standpoint?

Their project manager is very good. They keep us updated and delivered within the expected timelines.

What did you find most impressive about them?

They have a strong technical mindset and approach. They delivered a quality product; it’s the best we’ve received.

Are there any areas they could improve?

Their wireframes and mockups could use some improvement. Perhaps it’s the website or tools they use, I’m not sure.

Do you have any advice for potential customers?

Be clear about your vision and expectations. Give them time to come up with the best solution.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a thermal insulation manufacturer called Neo Thermal Insulation Pvt. Ltd.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We needed a partner to help build our online presence.

SOLUTION

What was the scope of their involvement?

To build my online presence, NineHertz developed my entire website. Their team built an online portal for end-users to access more information about my product. They created the UX/UI to capture continuous business. Their team also handles digital marketing efforts to generate leads.

What is the team composition?

I’ve worked with 5–7 people but have only been in contact with 3–4 people from NineHertz. Their team includes a project manager, developers, designers, QA team members, and a server professional.

How did you come to work with The NineHertz?

We conducted an online search for web developers in India and shortlisted 5–7 companies. Their consultation and references drove our decision to select NineHertz. We not only liked their experience but also their support and maintenance offerings.

How much have you invested with them?

We’ve spent between $80,000–$85,000 on their services. We plan to invest $20,000–$25,000 more this coming year.

What is the status of this engagement?

We started working together in March 2019, and the partnership’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with the quality of their work. The website’s speed, performance, and UX/UI are excellent. Their team captures project leads efficiently, creating a notable revenue stream. I’m happy with the number of leads and conversions the website receives. We look forward to working with them long-term.

How did The NineHertz perform from a project management standpoint?

We have daily and weekly calls, so communication’s good. NineHertz uses ActiveCollab, which I access to track their progress on a daily basis. It’s a helpful tool, and they’re always active on it. Their project manager maintains a bridge between their team and ours, ensuring we’re all on the same page. They meet milestones and deliver results on time. Their team’s efficient.

What did you find most impressive about them?

Their team provided a consultation that allowed us to optimize our approach to the project. They also provide great support services. Their approaches to digital marketing and lead generation are impressive. They get quality leads quickly.

Are there any areas they could improve?

They should continue to provide consultations. I’m happy with their services so far.

Do you have any advice for potential customers?

Explain your requirements and expectations. Give them time to work with them. They can fill in details that you may not have considered to produce better results.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Idea Chakki (ICPL) and our product is called Dash.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

I needed someone to develop our web app. I wanted speed, fantastic UX, and swiftness of use. I also wanted to keep the cost under check.

SOLUTION

What was the scope of their involvement?

The NineHertz developed our web-based app which required heavy integration with a very exhaustive CMS. We hired another agency for branding and design. The NineHertz did the implementation.

We had an idea in mind and it had to be made into an MVP. After the team did refinement, the app was launched. They now do maintenance, upgrades, updates, and enhancements.  

What is the team composition?

They’re an all-technical team. We worked with 3–4 individuals.

How did you come to work with The NineHertz?

Someone who had used their services recommended them to me. Their pricing was competitive and compellingly — better than what most people in Delhi were offering. We did our due diligence to assess the capabilities of the business and they met our requirements.

How much have you invested with them?

We’ve spent over $60,000.

What is the status of this engagement?

We started working together in July 2016, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The NineHertz is competitive and competent in their work. They have a great sense of understanding.

How did The NineHertz perform from a project management standpoint?

They’re very well-regulated, structured, and organized. They’re a full-stack service solution provider with a group of experts. It’s a young team and they’re doing a very good job. 

All communication is done through their own in-house management tool. Additionally, they’re responsive and professional.

What did you find most impressive about them?

The engagement has been fruitful, and the team has done a good job.

Are there any areas they could improve?

No, I can’t pinpoint anything for them to improve upon. They’re a sound, structured organization, and my experience has been good.

Do you have any advice for potential customers?

They’re clean, straightforward, and honest people. The relationship isn’t one-sided.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of SarkariResults, an academics platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We were looking for a web service provider who could enhance our existing website and develop our entire system.

SOLUTION

What was the scope of their involvement?

The NineHertz helped us to improve our digital strategy by identifying pain points and areas where we could improve the platform. They then worked directly on the platform and integrated new features, like push notifications regarding new exams or jobs. The platform is built with PHP, and they used plugins from WordPress.  They helped us fill in the gaps within our existing model. They’ve also added graphics to our website.

We worked with them on development for 3–4 months. Now, we’re working with them on digital marketing. 

What is the team composition?

There are 6–7 people resources tending to our project. I was in communication with the developers, and there was a project manager assigned to our project. There was also a graphic designer, a frontend engineer, backend developers, QA engineers, a deployment engineer, and two testers.

How did you come to work with The NineHertz?

We did a Google search and came across their website. We looked at the products they’d done and their reviews. We considered 7–8 web and app development companies. We shortlisted a couple of them and decided to move forward with The NineHertz. We were impressed by their reviews and by the technological stacks they work with. They were very reasonably priced.

How much have you invested with them?

My company has spent $85,000.

What is the status of this engagement?

We started working together in April 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re happy with their work. They deliver high-quality. The user experience is seamless with multiple third-party tools.

How did The NineHertz perform from a project management standpoint?

They deliver on time, and project management is strong. The project manager was responsible for being a bridge between us and all of the developers. They used ActiveCollab, which they gave me access to. I was able to see their daily activities, Gantt charts, and milestones, as well as what features they were working on. They kept me well-informed on a daily basis. We had a meeting every day with the project manager. Whenever I had any issues, they were just a call away. Issues got resolved within an hour’s time.

What did you find most impressive about them?

They delivered my solution, and it’s working very well.

Are there any areas they could improve?

I’m more than happy with their work.

Do you have any advice for potential customers?

Tell them your ideas and give them time to explore what they can do for you. They will share features and ideas that can be configured into your system and ultimately benefit you and your users. They provide good consultation in terms of what technical stack to use. They will give you the best inputs on that. You should rely on them because they have the expertise.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Waetcom, a water delivery service that serves remote areas in Saudi Arabia. The second company I have is for online sales for watches.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

I needed someone to develop a mobile app for our water delivery service.

SOLUTION

What was the scope of their involvement?

The NineHertz developed our mobile app for iOS and Android. They incorporated many connections to third parties for Google Maps and the database. The team handled the problems we had in previous versions. We plan to make another app with them.

What is the team composition?

We have one point of contact and he passes the work onto the 7–8 other teammates.

How did you come to work with The NineHertz?

Someone recommended them and other company to us. After doing a review and a pilot project, we chose The NineHertz.

How much have you invested with them?

We’ve spent $64,000.

What is the status of this engagement?

We started working together in March 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is easy for the customers and water delivery vendors to use. We don’t have any problems with the connections with different third parties like the maps and the database. 

They react to problems and come up with solutions quickly, and they provide good support. We’re very happy with them. 

How did The NineHertz perform from a project management standpoint?

The team manages the project and the time difference well, and they follow timelines. We communicate via email.

What did you find most impressive about them?

Whenever we have a problem, they come up with a solution. The NineHertz always supports us, bringing their previous experience into our project. They’ve been a great help.

Are there any areas they could improve?

I’d prefer it if they could also manage third-party connections. Other than that, we’re satisfied. We look forward to keeping this relationship as long as we can.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Tripbyt. It’s a food ordering platform

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We needed consultation to help with the development of our app. We also were looking for digital marketing to be done.

SOLUTION

What was the scope of their involvement?

They consulted with us, suggesting functionalities and features for the app. They did market research, design, development, and quality assurance testing for the app. They did frontend and backend development.
One of the key features is that the app will recommend restaurants nearby that are similar to ones the user has liked in the past.
The team also did digital marketing, including PPC and app store optimization. Currently, they provide maintenance and support.

What is the team composition?

There were 7–8 people working on the project; a project manager, two graphic designers, two frontend developers, two backend developers, a QA person, and a person managing servers.

How did you come to work with The NineHertz?

We explored 5–7 different developing companies. This team gave us a proposal that included marketing and technical aspects. We liked the ideas they had, as well as their level of experience. They were the best choice from all the companies we considered for the project.

How much have you invested with them?

We’ve spent $75,000. We expect to spend another $35,000 per year. 

What is the status of this engagement?

We began working together in April 2018, and it is ongoing. The initial development project took about 4 ½ months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their quality and development work are quality. We are very pleased with the overall product they delivered for us. They do well at providing maintenance and support, resolving issues very quickly.

How did The NineHertz perform from a project management standpoint?

They do a good job. We use Active Collab, a collaboration tool that allows us to manage and track cost, as well as progress of the developers. During development, we received daily progress reports with the expected progress of the following day. They delivered within estimated timeframes. They are quite responsive and communicate well.

What did you find most impressive about them?

I appreciate the great ideas and suggestions they provided in terms of features for the application. Their development techniques, and optimization, are excellent. One of their strengths is the broad skill set they possess regarding mobile development.

Are there any areas they could improve?

Moving forward, they could start adding a few different collaborations with financials to allow early startups to move forward.

Do you have any advice for potential customers?

Present your ideas and expectations. Be patient with them, and make sure to listen to their input. They use their experience to bring worthwhile ideas and recommendations that will make for a better overall product.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager for a telecommunications company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We needed a way to manage all the raw materials and supplies. We needed to create towers and deploy the towers at different locations in remote areas of India and some other countries.

We needed software to handle the entire resource planning of our premises. We wanted an ERP that we could use ourselves to have everything in place, as well as to maintain the finances and all the operational activities that are required.

SOLUTION

What was the scope of their involvement?

They developed our ERP system. They implemented it as a SaaS that we could give to other companies of a similar nature. We have a few clients who are using our software under our name.

They created an ecosystem. It took almost a month to understand how this entire cycle of the ERP would work. There were various documentations put in place to create the system. They were quite process-oriented in terms of what kind of solution is required.

How did you come to work with The NineHertz?

We shortlisted seven companies. We chose The NineHertz after two months of due diligence and meeting with them. We had a meeting of almost three days continuously. Their sales representatives and developers came into our offices.

How much have you invested with them?

We spent $250,000.

What is the status of this engagement?

We started working together in October 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been using the software for over 8 months in beta testing. It was launched approximately August or September 2019. The ERP is to be used by all the staff members of the company.

More than 8,000 employees are using this same software each day. It’s being used by the HR department for creating all the payouts for those employees. It’s being used by the procurement team to manage all our vendors all across India. There are more than 80 vendors who we work with who are all linked in with the same system.

Every software has certain user case studies that require certain amendments at any point of time. A lot of entire departments who are using the system has quality feedback. In some cases, they also have some recommendations from their end because each department has their own specific use cases. The NineHertz makes the changes according to the recommendations.

How did The NineHertz perform from a project management standpoint?

We started with Asana and then we wanted to use Zoho Projects, which they agreed to.

What did you find most impressive about them?

They make sure that whatever we just finished up is 100% to the mark. They take more time compared to others. They made suggestions that we didn’t even think of. They stop us every step to let us know if the user flow will need more brainstorming and time before moving onto the next thing. They have a very good understanding of how the system should work. They provide ideal timelines of when we can finish the entire system and launch it.

Are there any areas they could improve?

No, they’re always on top of things. We were the subject matter experts but they were the right people to let us know how to transfer the expertise into a solution.

Do you have any advice for potential customers?

Leave it to them what kind of planning they’d like to have. They take some time but then they give you a plan that is most appropriate for the entire system. They might not target the entire system in one shot, but their plan will give you an advantage.