NICKSON TECH OÜ

BACKGROUND

Please describe your company and position.

I am the Partnerships & Growth Manager of Admiral Studios

Describe what your company does in a single sentence.

web development, web design and SEO

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NICKSON TECH OÜ to accomplish?

• We partnered with Nickson Tech to develop a custom CRM platform tailored specifically to our business processes. Our previous workflow relied on spreadsheets and several disconnected tools, which created inefficiencies and made collaboration across the team more difficult. We needed a centralized solution that would allow us to manage customer relationships, track leads and sales opportunities, assign tasks, monitor project progress, and automate routine operations. Another important objective was to have a flexible platform that could be expanded with new features as our business grew.

SOLUTION

How did you find NICKSON TECH OÜ?

Referral

Why did you select NICKSON TECH OÜ over others?

• Pricing fit our budget
• Good value for cost

How many teammates from NICKSON TECH OÜ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included the complete design and development of a custom CRM system tailored to our business. Nickson Tech helped us define the project requirements, design the user experience, develop the platform, integrate key features, and deliver a solution that streamlined our daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM helped us organize customer information in one place and significantly improved our internal processes. We reduced manual work, improved collaboration across the team, and gained much better visibility into our sales pipeline and daily operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed professionally from start to finish. Milestones were delivered on time, communication was consistent, and the team was always responsive whenever we had questions or requested changes. They were flexible and proactive throughout the development process.

What was your primary form of communication with NICKSON TECH OÜ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their biggest strength was their ability to understand our business processes before writing any code. They weren't just executing tasks - they suggested improvements that ultimately made the CRM more practical and efficient for our team.

Are there any areas for improvement or something NICKSON TECH OÜ could have done differently?

We were completely satisfied with the collaboration. The project was delivered professionally, communication was clear, and the final CRM met our expectations. We would definitely work with Nickson Tech again on future development projects.