NexusLeap

BACKGROUND

Please describe your company and position.

I am Department Head, of Hugo Inc

Describe what your company does in a single sentence.

Outsourcing BPO company focusing on helping brands grow their CX teams and digital operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NexusLeap to accomplish?

• Dashboarding
• Data Visualization

SOLUTION

How did you find NexusLeap?

Online Search

Why did you select NexusLeap over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from NexusLeap were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NexusLeap provided comprehensive data management and visualization services focused on two core areas. First, they developed and implemented custom business intelligence dashboards that enabled real-time performance monitoring and advanced reporting capabilities. These dashboards integrated multiple data sources to create unified, interactive visualization platforms that enhanced business insights and decision-making processes.

Second, their data management services encompassed the full spectrum of data operations, including collection, consolidation, and optimization of database systems. They established robust data governance protocols and maintained data quality assurance measures throughout the project lifecycle. NexusLeap also provided ongoing support, including system maintenance, technical troubleshooting, and regular updates to ensure optimal performance of both the dashboards and data management systems. Their work included thorough documentation and training materials to support internal team operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of NexusLeap's data visualization and management solutions delivered clear improvements to our data operations. The interactive dashboards transformed how our clients interact with their business data, replacing static reports with dynamic visualizations that allow them to explore metrics and uncover insights efficiently.

Key operational improvements included a significant reduction in reporting time and faster dashboard performance, with loading times decreasing from 45 seconds to under 5 seconds. This meant our clients could access their business insights quickly and reliably. During client meetings, teams could now answer data-related questions immediately by accessing real-time visualizations, leading to more productive discussions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team began with thorough requirements gathering and maintained transparency through regular status updates and progress meetings. When technical challenges arose, particularly during data integration, their project managers responded promptly with practical solutions while keeping the project on schedule. They effectively managed scope and timeline expectations, documented key decisions, and ensured smooth knowledge transfer to our internal teams. Their organized approach and attention to detail were evident in their comprehensive project documentation and efficient change management process.

What was your primary form of communication with NexusLeap?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team showed their ability to adjust to changing requirements while maintaining high delivery standards quickly. Their proactive approach to problem-solving and quick response times - typically within hours - ensured smooth project progression. They regularly anticipated potential challenges and proposed innovative solutions before issues could impact our operations, making them a truly valuable partner.

Are there any areas for improvement or something NexusLeap could have done differently?

Not that I can think of. 

BACKGROUND

Please describe your company and position.

I am the Data Engineer of Citadel Insurance

Describe what your company does in a single sentence.

Insurance Program Manager

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NexusLeap to accomplish?

• Setup Data pipeline in AWS

SOLUTION

How did you find NexusLeap?

Amazon

Why did you select NexusLeap over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Employees!!

How many teammates from NexusLeap were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We were understaffed and needed certain environments created for data transfer and storage. NexusLeap stepped up and completed it effortlessly and very professionally. We were provided with a full breakdown and very nice documentation about the work and how to proceed with the product. Our company was very impressed and pleased with the work of NexusLeap, and we certainly highly recommend their valuable services--the lower price of competition doesn't equate to value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My team had a fully-functioning I/O environment for receiving, storing, and transferring data using three separate AWS programs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was wonderful from start to finish.

What was your primary form of communication with NexusLeap?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism, knowledge, processes, and documentation were impressive.

Are there any areas for improvement or something NexusLeap could have done differently?

Nope, but maybe work on lowering the hourly fee just a bit.

BACKGROUND

Please describe your company and position.

I am the VP of Growth of LHG

Describe what your company does in a single sentence.

Commercial real estate development and operations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NexusLeap to accomplish?

• Create a strong data platform and obtain better signals for identifying locations for development growth

SOLUTION

How did you find NexusLeap?

Referral

Why did you select NexusLeap over others?

• Referred to me
• Company values aligned

How many teammates from NexusLeap were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked with Nexus Leap to define our data strategy, determine key sources (and paths to get data), and build systems to ingest and analyze that information. This included creating database infra and BI visuals in order to quick get key insights. We use this tool to better understand markets/submarkets/etc and inform our growth opportunities for new developments. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Data tools informed our development plan for 2024-2027, as the insights provided critical direction on where we should build based on identified opportunities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick and clear communication. Actual timelines aligned well with our initial expectations.

What was your primary form of communication with NexusLeap?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were a smart team and versatile in their offerings. Speed, they can move quickly. 

Are there any areas for improvement or something NexusLeap could have done differently?

N/A - really enjoyed the engagement