Nextide

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of uCarenet, a home services company. Every year, preventable hospital readmissions cost the Canadian healthcare system billions, while millions of seniors age in facilities they never chose, disconnected from the care, companionship, and dignity they deserve at home. uCarenet exists to close that gap.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nextide to accomplish for uCarenet, especially considering your mission to reduce preventable hospital readmissions and support seniors at home?

We came to Nextide with a mission that was bigger than most technology problems: keep vulnerable seniors and palliative patients safe, supported, and connected to care in their own homes, and do it in a way that actually reduces the burden on an already strained healthcare system.That was not a simple build. It required someone who could hold both the technical architecture and the high stakes at the same time.

SOLUTION

What was the scope of their involvement?

Nextide provided us with a strategic technology leader who could translate a complex, multi-stakeholder care ecosystem into a platform that works for seniors, families, care providers, and health systems simultaneously. Under Randy's (Fractional CTO) leadership, we built a platform that connects patients directly to care, wellness, and companionship services at home, gives families real-time confidence that their loved ones are supported, and gives health systems a measurable path to reducing avoidable hospital visits.

What is the team composition?

We worked with 2–5 teammates from Nextide.

How did you come to work with Nextide?

We found them through a referral and had previously worked with them at HP. We chose them because they were a great culture fit, had good value for the cost, and had company values aligned with ours.

What is the status of this engagement?

We started working together in February 2017, and the engagement ended in May 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We ran three patient pilots, which resulted in an improved quality of life during the last period of the patients' lives and reduced hospital admissions and use of expensive hospital resources. What we needed was not just a developer. We needed a strategic technology leader who could translate a complex, multi-stakeholder care ecosystem into a platform that works for seniors, families, care providers, and health systems simultaneously. Randy stepped into that role with the confidence of someone who has done this before and the discipline of someone who understands that in healthcare, the cost of getting it wrong is not just financial. Under Randy's leadership, we built a platform that connects patients directly to care, wellness, and companionship services at home, gives families real-time confidence that their loved ones are supported, and gives health systems a measurable path to reducing avoidable hospital visits. This is not a scheduling app. It is the connective layer between a vulnerable person and every resource that keeps them safe. Randy understood that distinction from day one, and it shaped every technical decision he made. If you are building something where the technology has to be right because real lives depend on it, Randy and the Nextide team are who you call.

How did Nextide perform from a project management standpoint?

Nextide's project management was exceptional. We communicated via in-person meetings and emails or messaging apps.

What did you find most impressive or unique about them?

Nextide provided professional guidance, making the correct technical decisions on my behalf.

Are there any areas they could improve?

There's nothing they could have done better.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at Lennard, a full-service commercial real estate brokerage. We offer property search, investment, leasing, and consulting services across all asset classes in Canada for occupants, tenants, owners, and investors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nextide?

We needed web developers to help us upgrade from Drupal 7 and revamp our website and a company we could keep on retainer to help us with ongoing development throughout the year.

SOLUTION

What was the scope of their involvement?

Nextide helped us upgrade from Drupal 7. The team reskinned the website and provided ongoing web development services. We redesigned the listing page, significantly improved the backend for team members to add information to the website more intuitively, and rebranded the frontend to look more modern and improve the UX/UI.

What is the team composition?

We worked mainly with one team member from Nextide.

How did you come to work with Nextide?

We found Nextide through Clutch. I met with them, and they had great reviews. I liked their process, and they understood our company and culture. They proved that they were experts at Drupal and knew what was needed to upgrade our site.

What is the status of this engagement?

We started working with Nextide in 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nextide has far exceeded our expectations. The team is easy to work with, smart, and understands what we’re trying to achieve. They’ve figured out ways to code the site to create what we’re looking for.

How did Nextide perform from a project management standpoint?

We set realistic timelines as a team at the beginning of the project, and Nextide stuck to them and updated us as time went on. If there was a point at which more time was needed, they communicated well, and we adjusted accordingly. Overall, the team delivered the final website on time and within budget. We communicated through weekly online meetings and occasionally email or telephone calls as needed.

What did you find most impressive about them?

The team at Nextide is smart and easy to work with.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Director of Technology of Goods & Services Branding Inc.

Describe what your company does in a single sentence.

We are a Toronto-based branding and marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nextide to accomplish?

• Drupal 8 upgrade
• Ongoing Drupal maintenance
• Website feature updates

SOLUTION

How did you find Nextide?

Online Search

Why did you select Nextide over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Nextide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a client site with a Drupal version EOL approaching. As the site utilized a number of custom-built modules, we brought on Nextide to upgrade both Drupal core and all related modules (vendor and custom), ensuring the platform was up-to-date.

Nextide also provided ongoing mainteance for the site, as well as any future feature requested as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site was brought up-to-date and and continued to remain up-to-date as per ongoing mainteance. Various feature-requests were also accomplished, extending the functionality and usablility of the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Nextide team worked in conjunction with our own project manage team, ensuring all projects were done on time and within budget.

What was your primary form of communication with Nextide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The collboration between our in-house developers and Nextide developers was fantastic; they felt like more of an extension of our team versus 3-rd party support.

Are there any areas for improvement or something Nextide could have done differently?

None. Nextide always goes that extra mile to ensure the client is happy.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO at the Perimeter Institute for Theoretical Physics. I’m responsible for managing our IT operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nextide?

We were looking to develop a large, complex, internal intranet and required additional expertise on the Drupal CMS platform. We decided to augment our team with additional development resources.

SOLUTION

What was the scope of their involvement?

Over the course of the last several years, the Nextide team has taken on a huge range of initiatives around specific development requirements. In the beginning of the engagement, we provided the Nextide team with wireframes and specific documentation that detailed our system architecture and business requirements. They devoted hundreds of hours to building our intranet, and subsequently involved in the development of a prototype scientific website on Drupal that’s very unique. They’ve also done some UX/UI development, but we typically provide them with design assets. Essentially, they’re our go-to resource on anything related to Drupal. We only required ad hoc work/maintenance last year, but we’re now in the process of starting a new project with them.

What is the team composition?

My main point of contact has been Tom, and their technical lead varies from project to project. I also speak with their account manager as necessary.

How did you come to work with Nextide?

We researched Drupal-focused development firms and quickly identified Nextide as a potential partner. They are based locally and have made major contributions to Drupal itself. They’ve contributed several well-known Drupal modules including Maestro, a popular workflow engine. They’re also prominent and often representative at Drupal workshops held throughout the country.

What is the status of this engagement?

We first met with them in August 2011, and the partnership is currently ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s difficult to assess quality and benefits beyond the number of hours they’ve devoted to our business, but they’ve dramatically increased our capacity to develop software. They’re hardworking, highly effective, and provide very deep expertise in the Drupal platform.

How did Nextide perform from a project management standpoint?

We manage project management internally and typically use Google Docs to track progress. We meet face-to-face fairly regularly, especially around planning cycles.

What did you find most impressive about them?

Their skill sets are very impressive. They have a few very senior developers on the team that haven’t moved to management or architectural planning, which is very hard to find in a development team. We really appreciate their availability during more complex phases of the projects.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for future clients of theirs?

Since they’re a small group, they don’t have a full range of development skills. They provide very deep and specific technical skills that need to be supplemented by others, such as frontend design and project management.

BACKGROUND

Introduce your business and what you do there.

I'm the manager of business development at George Brown College. We manage a series of online technical training programs and I'm responsible for digital marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nextide?

We were looking for a company to help us develop a new website for our School of Distance Education.

SOLUTION

What was the scope of their involvement?

The School of Distance Education delivers a number of online programs, which are a subset of our larger continuing education division. Nextide helped us develop a Drupal website, coming up with a look and feel that was consistent with our other websites. They set up all the templates and built a system through which we would either pull the information from other websites or populate them through Drupal 8. We used Drupal 7 previously, but Nextide introduced us to Drupal 8 and helped us get up to speed with it. They continue to support our website on an ongoing basis.

What is the team composition?

We mostly work with a project coordinator and a designer.

How did you come to work with them?

Once we defined our requirements, I went through the process of identifying candidate companies. We were looking for a vendor that had expertise in Drupal because part of our existing website ecosystem was already set up in Drupal. We liked the look and feel of Nextide's website, so we reached out  to them. After we reviewed their proposal, we decided to hire them.

What is the status of this engagement?

We started working with them in August 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered exactly what we were looking for. The website has been working great and we haven’t experienced any issues with it. There have been very few typos, which is quite surprising given the breadth of the work that was done. We're very pleased with the results.

How did they perform from a project management standpoint?

We had a very positive experience. We talked with them on the phone every week to discuss the project and we used Google spreadsheet to track the progress. It was a fairly seamless process.

What did you find most impressive about them?

We appreciated their service and their level of expertise. They came up with a number of slick technical solutions that really amazed me.

Are there any areas they could improve?

No. They were very strong on both the project management and the implementation side.

Do you have any advice for potential customers?

They were a perfect solution for us. I would highly recommend them to other people.

BACKGROUND

Introduce your business and what you do there.

My name is Ismail Pishori and I'm the CEO of Cloudvisor Wealth Inc., a cloud-based software provider in the digital wealth management space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nextide?

The main challenge was to develop web-based screens for the investor-facing part of the software. We're a startup, so we needed a working user interface so that we could demo the product to potential clients. The user interface also needs to integrate with our backend system that manages that all the client and wealth information and transactions.

SOLUTION

What was the scope of their involvement?

First, Nextide had to learn the API through which they would connect to the backend of our system. Then Nextide started building mockups of the screens. We supplied the flow that we wanted, as well as the look and feel, and they started developing them with their designer.

Through that design process, they helped us think through the logic needed for the user interface. Nextide developed multiple screens to capture the client’s information, which is fed into our system in order to determine an investment recommendation. They used Drupal, and the screens are responsive for mobile and tablet.

Nextide also developed our company website.

What is the team composition?

Tom Walker [owner, Nextide] provided oversight to the project. There was a lead designer, a lead developer [Blaine Lang], and a secondary developer.

How did you come to work with Nextide?

I've known Tom and Blaine for over 20 years, so they were the first people I reached out to. They were able to take on the project, so we didn't look at anybody else.

How much have you invested with them?

We spent $115,000 Canadian dollars ($92,116 USD).

What is the status of this engagement?

Work started in May of 2016. The first part of the project is finished; as we get clients, they will continue to do work as changes or customizations need to be made.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There aren't any specific revenue numbers yet, but they were a key part of us getting to market.

We haven't gone through the rigorous testing that will happen when it goes to production, but so far the functionality of their code looks good.

How did Nextide perform from a project management standpoint?

It was good. It was a challenging project because our API was being developed at the same time as they were developing the screens. So if there were bugs in the API, they couldn't make progress until we fixed it on our end. They handled a lot of changes and pivots, and were very accommodating.

They were also very flexible in keeping the project within scope, even though we were making changes and fixing things as we went along. There was a lot of back and forth, and they were willing to work with us on everything.

What did you find most impressive about them?

Because I've known these guys for a long time, there was a built in trust factor. They delivered quality work but also were flexible enough to work with a startup trying to go to market.  

They were very patient with us when we couldn’t always answer their questions. We worked very closely together, and it was always a positive collaboration even if things got a little tense because of deadlines or things not working.

Are there any areas they could improve?

On our end, we should have made sure the API was stable before we engaged a developer. That was a tradeoff we made in order to not delay our release, so that was not their fault.

Do you have any advice for potential customers?

If you give them a defined scope, they will give you a statement of work, a fixed price, and deliver on both. If you're not sure exactly what you want, or need help figuring out what you can do within a reasonable cost, they'll work with you to come up with ideas you may want to consider or better ways of doing them. They’re not just a Drupal shop; they truly are consultative and can work with you to flesh out and design whatever you're trying to accomplish.

BACKGROUND

Introduce your business and what you do there.

I’m a manager of regional programming for Ontario at yourTV, a community television station operated by Cogeco.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nextide to accomplish for your community television station?

We needed help with the regular maintenance of our local websites.

SOLUTION

What was the scope of their involvement?

Nextide provides maintenance, support, and design work for our websites. The team also shares knowledge with us. Nextide handles all security updates, support, and site enhancements based on the feedback and direction of our local teams.

What is the team composition?

We work with one teammate from Nextide.

How did you come to work with Nextide?

We found Nextide through an online search. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, had a great culture fit, offered good value for the cost, and had company values that aligned with ours.

What is the status of this engagement?

We started working with Nextide in 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Nextide has completed all the upgrades, integrated our television product, and provided ongoing support. The team has assisted us with our rebrand, microsite launch, and implementation of integration with our TV product. As a result of Nextide's work, we've seen increased site traffic, reduced downtime, and faster implementation times.

How did Nextide perform from a project management standpoint?

Nextide provides excellent service. We primarily communicate through virtual meetings and email. We have weekly team meetings to move projects forward.

What did you find most impressive about them?

I'm impressed with Nextide's quality, personal, white-glove service. Randy always delivers. He's incredibly knowledgeable and has helped guide many projects.

Are there any areas they could improve?

There's nothing I can come up with at this point.

BACKGROUND

Please describe your company and position.

I am an Executive of Intelligent Actions

Describe what your company does in a single sentence.

Intelligent Actions has created the Verification Engine, a powerful graphical platform that allows businesses to capture, model, test, and validate workflows with accuracy and confidence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nextide to accomplish?

• Tailored website

SOLUTION

How did you find Nextide?

• Referral
• Other

Why did you select Nextide over others?

Drupal expertise

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom Drupal module

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With custom Nextide code, Intelligent Actions has created the Verification Engine, a powerful graphical platform that allows businesses to capture, model, test, and validate workflows with accuracy and confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nextide builds tailored web software designed for efficiency and long-term value. With proactive updates and continuous support, Nextide gives organizations confidence that their systems will remain effective, agile, and ready for tomorrow’s challenges.

They're our partner in lasting digital success.

What was your primary form of communication with Nextide?

Email or Messaging App

What did you find most impressive or unique about this company?

Their collaborative approach, backed by rigorous testing and secure development, ensures dependable performance.

Are there any areas for improvement or something Nextide could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Consultant of GrumpyViking

Describe what your company does in a single sentence.

GrumpyViking.com rapidly implement tailored, affordable workflow systems across all business processes and organizations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nextide to accomplish?

• Custom Drupal module

SOLUTION

How did you find Nextide?

Referral

Why did you select Nextide over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

GrumpyViking.com streamlined a shopfitting company’s operations by implementing a Nextide custom Drupal module. The new workflow system replaced a cumbersome paper-based process, connecting 22 employees and enabling live, transparent progress monitoring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nextide provides the technology that allows Grumpy Viking to rapidly implement tailored, affordable workflow systems across all business processes and organizations. Nextide support is responsive, dependable, and second to none

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Nextide support is responsive, dependable, and second to none." 

What was your primary form of communication with Nextide?

Email or Messaging App

What did you find most impressive or unique about this company?

Their Drupal expertise was impressive.

Are there any areas for improvement or something Nextide could have done differently?

 Nextide support is responsive, dependable, and second to none."