NewCombin

BACKGROUND

Please describe your company and position.

I am the General Manager of Arcidiacono Muebles

Describe what your company does in a single sentence.

Arcidiacono Muebles is a family business with 50 years of experience dedicated to the manufacture and sale of high-quality home furniture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewCombin to accomplish?

• Improve and make a new version of our web platform to enable more sales and better online presence.

SOLUTION

How did you find NewCombin?

Referral

Why did you select NewCombin over others?

• Great culture fit
• Good value for cost

What was the size of NewCombin’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• website design and development - product catalog setup and management 
• Mercado Pago payment gateway integration
• Mercado Envios shipping integration The main delivery was the website on a testing environment ready for lunch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• So far we have a new product that can enable us to sell new products and in different locations, increasing our current range of coverage. We expect then to see a relevant increase in medium to long-term sales and revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their PM was really responsive. We felt comfortable during the execution of the project. Deliveries were as expected.

What was your primary form of communication with NewCombin?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We felt we were working with a team that really cared about us and was willing to go the extra mile to reach the best possible outcome.

Are there any areas for improvement or something NewCombin could have done differently?

Everything is perfect thus far.

BACKGROUND

Please describe your company and position.

I am the General Mngr of Flexcoah S.A. de C.V.

Describe what your company does in a single sentence.

Transportation services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewCombin to accomplish?

• Set a controled platform for all of Customers
• Improve our services by using just one key to control
• Avoid mistakes in daily operations

SOLUTION

How did you find NewCombin?

• Referral

Why did you select NewCombin over others?

• Referred to me

What was the size of NewCombin’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Total control of our operations schedules

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customers requirements under control
• Administrative issues fully documented
• Customer's scores improve

Describe their project management. Did they deliver items on time? How did they respond to your needs?

New Combin is always looking how to help us in the daily operations and the different issues we have faced with the project has been handled in a timely manner. They keep contact by email, whatsapp and phone calls if needed.

What was your primary form of communication with NewCombin?

• Email or Messaging App

What did you find most impressive or unique about this company?

Their human sensitive to work with the needs of our different areas is just awesome. They listen to what we need and suggest always the best option to choose.

Are there any areas for improvement or something NewCombin could have done differently?

No; every single thing has been addressed with no issues. They are really good!

BACKGROUND

Please describe your company and position.

I am the Founder & MD of ZenAdmin

Describe what your company does in a single sentence.

ZenAdmin automates IT administration workflows for SMBs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewCombin to accomplish?

• UI/UX Workforce Enhancement

SOLUTION

How did you find NewCombin?

Referral

Why did you select NewCombin over others?

• Pricing first our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Screens

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with NewCombin and their talented designer for a couple of months has been an exceptional experience.

What was your primary form of communication with NewCombin?

Virtual Meeting

What did you find most impressive or unique about this company?

The agency's professionalism, responsiveness, and understanding of our needs exceeded expectations. Their designer showcased versatility, creativity, and proactivity, effectively handling diverse tasks and contributing significantly to our project's success. I highly recommend NewCombin and their skilled team for any design needs and look forward to continued collaboration.

BACKGROUND

Please describe your company and your position there.

It's a 30 years old co. specialized in multidisciplinary consulting with clients in USA, Italy, UK, France, Argentina, Brasil, Chile and Mexico. I'm the founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NewCombin, and what were your goals?

Desarrollo de aplicación para la recolección de datos de encuesta de clima y evaluación de resultados

SOLUTION

How did you select this vendor and what were the deciding factors?

Ingenieria inteligente. Rapidez en captar lo requerido. Referido de un cliente

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project's main 2 phases were:

• nderstand in detail what is the survey main purpose, how the cultural climate within a company is evaluated and how then the score is calculated
• Purpose:
  • Questions to be made to evaluate the different KPI on a company or business culture
  • Sequence of the questions and how answers change or modify the sequence
• Evaluation:
  • Evaluate and define the UX to facilitate an accurate response from those that fill the survey
  • Facilitate the understanding on the question to collect even answers
• Score:
  • Evaluate the business rules to be applied depending on the different type of companies
  • Understand the influence that waterfalls from different answers

How many people from the vendor's team worked with you, and what were their positions?

5, account manager; project manager; teach lead, 2 developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They achieved all the goals of the implementation

• Select the best technology stack for easy and quick deployment thru many companies
• Develop the software
• Test the UX with different type of users, tech and not tech, all ages, any level of education or experience
• Verify and compare scores with the historic data on our databases
• Shadowing with current clients

Describe their project management style, including communication tools and timeliness.

We love the project, they're allways available and they work in accordance to the timetable

What did you find most impressive or unique about this company?

the commitment to satisfy the client and they work hard to simplify the solutions

Are there any areas for improvement or something they could have done differently?

The quality was great for us.

BACKGROUND

Please describe your company and your position there.

I was the CTO of the company. Our company developed a deferred payments solution for the US B2B market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NewCombin?

We hired staff augmentation for different positions: senior and junior front-end developers (VueJS), junior and senior back-end developers (Java), a mobile developer (Ionic) and a CRM implementator (Zoho)

SOLUTION

How did you select this agency and what were the deciding factors?

We were co-working space colleagues, and their economic proposal along with the ability to work together were the deciding factors

Describe the project in detail and walk through the stages of the project.

We developed a retail financial platform with connections to multiple 3rd party APIs, a mobile app and a basic backoffice using a CRM.

Describe the recruitment process in detail.

Being a small company, the recruitment was performed and discussed directly by the co-founders.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We were able to complete the platform development successfully.

How effective was the workflow between your team and theirs?

We developed a healthy working relationship, especially when our company provided the team lead, and their staff augmentation service contributed the manpower.

What did you find most impressive or unique about this company?

They were really helpful and went the extra mile to find the resources we needed.

Are there any areas for improvement or something they could have done differently?

At the time they needed more senior developers to be able to lead development. They´ve probably fixed that by now.